Hyatt House Mississauga / Airport Corporate Centre

Name: Hyatt House Mississauga / Airport Corporate Centre
Address: 5100 Satellite Drive, Mississauga, Ontario, L4W 5B6, Mississauga, CA

Location: 5100 Satellite Drive, Mississauga, Ontario, L4W 5B6, Mississauga, CA

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Welcome to Hyatt House Mississauga / Airport Corporate Centre, your perfect getaway just minutes from major attractions and convenient transportation!

Recreation & Fitness
Dive into relaxation with our indoor pool or energize yourself in the 24-hour fitness center, ensuring you can unwind or stay active at any hour.

Dining & Refreshments
Savor delicious meals at our on-site restaurant or grab a quick snack from our deli. Unwind with your favorite drink at the bar/lounge while enjoying a complimentary breakfast buffet served daily.

Business & Convenience
Our hotel features a fully-equipped business center and seven meeting rooms, perfect for any event or conference. Plus, enjoy complimentary Wi-Fi and a shuttle service to Toronto Pearson International Airport.

Experience comfort and convenience at Hyatt House Mississauga / Airport Corporate Centre – reserve your stay today!

Important Information

Pool access available from 6:00 AM to 10:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

Free breakfast
Meeting rooms
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor furniture
Elevator
Free breakfast
Meeting rooms
Pool umbrellas
Wheelchair accessible parking
Braille or raised signage
Snack bar/deli
Free self parking
Free airport transportation - pickup
24-hour fitness facilities
Free buffet breakfast
Composting
Eco-friendly toiletries
LED light bulbs
Recycling
Eco-friendly cleaning products used
Secured parking
Coin laundry on site
Wheelchair-accessible public washroom
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Food and water bowls
Dog exercise area
Bicycle parking available
Change of towels (on request)
Change of bed sheets (on request)
Stair-free path to entrance
Pool access ramp on site
Vegetarian breakfast available
Organic food
Vegan menu options available
Vegetarian menu options available
Water-efficient showers only
Accessible shuttle
No accessible shuttle
Accessible airport shuttle
No accessible airport shuttle
Thin carpet in public areas
Tile flooring in public areas
Hardwood flooring in public areas

Rooms Available

Studio Suite, 2 Queen Beds

2 Queen Beds
370 sq feet

Layout - Separate sitting area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water
Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Playpen, single sofa bed, and safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Eco-friendly toiletries, compost bin, recycling bin, and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Memory foam mattress
- No rollaway/extra beds
- No cribs (infant beds)
- In-room playpen
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Laptop-friendly workspace
- Composting
- LED light bulbs
- Paper towels
- Freezer
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair
Studio Suite, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed
475 sq feet

Layout - Separate sitting area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Microwave, minibar (fees may apply), coffee/tea maker, and free bottled water
Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Playpen, single sofa bed, and safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Eco-friendly toiletries, compost bin, recycling bin, and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Memory foam mattress
- No rollaway/extra beds
- No cribs (infant beds)
- In-room playpen
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Laptop-friendly workspace
- Composting
- LED light bulbs
- Paper towels
- Freezer
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair
- Kitchen island
Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed
320 sq feet

Layout - Bedroom, living room, and sitting area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water
Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Playpen, safe, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Eco-friendly toiletries, compost bin, recycling bin, and LED light bulbs
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Memory foam mattress
- No cribs (infant beds)
- In-room playpen
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Laptop-friendly workspace
- Composting
- LED light bulbs
- Paper towels
- Freezer
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair
Studio Suite, 2 Queen Beds (High Floor)

2 Queen Beds
370 sq feet

Layout - Separate sitting area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water
Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Playpen, single sofa bed, and safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Eco-friendly toiletries, compost bin, recycling bin, and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Memory foam mattress
- No rollaway/extra beds
- No cribs (infant beds)
- In-room playpen
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Laptop-friendly workspace
- Composting
- LED light bulbs
- Paper towels
- Freezer
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair
Suite, 1 Bedroom (High Floor)

1 King Bed and 1 Double Sofa Bed
475 sq feet

Layout - Separate sitting area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and free bottled water
Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Playpen, single sofa bed, and safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Eco-friendly toiletries, compost bin, recycling bin, and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Memory foam mattress
- No rollaway/extra beds
- No cribs (infant beds)
- In-room playpen
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Laptop-friendly workspace
- Composting
- LED light bulbs
- Paper towels
- Freezer
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair
Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

1 King Bed and 1 Double Sofa Bed
600 sq feet

Layout - Separate sitting area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water
Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Playpen, single sofa bed, and safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, compost bin, recycling bin, and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Memory foam mattress
- No rollaway/extra beds
- No cribs (infant beds)
- In-room playpen
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Laptop-friendly workspace
- Composting
- LED light bulbs
- Paper towels
- Freezer
- Lowered electrical outlets in bathroom
- Accessible bathtub
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair
Studio Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed
425 sq feet

Layout - Separate sitting area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Playpen, single sofa bed, and safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Eco-friendly toiletries, compost bin, recycling bin, and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Memory foam mattress
- No rollaway/extra beds
- No cribs (infant beds)
- In-room playpen
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Laptop-friendly workspace
- Composting
- LED light bulbs
- Paper towels
- Freezer
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair
- Kitchen island
Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed
474 sq feet

Layout - Separate sitting area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and free bottled water
Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Playpen, safe, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, compost bin, recycling bin, and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Memory foam mattress
- No rollaway/extra beds
- No cribs (infant beds)
- In-room playpen
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Window screens
- Laptop-friendly workspace
- Composting
- LED light bulbs
- Paper towels
- Freezer
- Lowered electrical outlets in bathroom
- Accessible bathtub
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair

Guest Reviews

Aron (10/5): - Best
Jakara (10/5): - Great
Wasayef (10/5): - Clean room
Ammukutty (10/5): - Nice experience.
Marshal (10/5): - Bar is good
pamela (8/5): - We had a great time. Room is clean , friendly staff. I just did not enjoy the pool, too cold for me , wish there is a jacuzzi
Melanie (10/5): - Wonderful staff!!
kuan (10/5): - Clean room
Jamie (8/5): - Only complaint is that you have to use the elevator because doors to each floor are locked and room key doesn’t open them.
Daniel (8/5): - Coffee pot and microwave were not clean. Staff brought a clean coffee pot, but the second pot had a leak in it and was unusable. The room was much smaller than the one I booked online so that was disappointing.
Brandon (10/5): - Beautiful rooms, wonderful breakfast
Janet (10/5): - It is. New hotel. Everything is beautiful. The room we had, had a sitting room and a kitchen. The bathroom was large. Ac was lovely and cold. Bar and restaurant in lobby was great too. Very close to airport.
Theresia (10/5): - Room was very beautiful and clean. Parking was free and accessible. The only problem we had was apparently an electrical surge on our second night, which made the lights not work, and the room extremely hot while trying to sleep. When the electricity was restored, the lights turned on…at 3 AM!
Maulik (10/5): - The parking was easy and convenient for my needs. The room was very clean and staff was helpful and available when needed.
Azharuddin (10/5): - The room was clean and the staff were polite and supportive
MARK (4/5): - Good Hotel , except Im hoping this was just my experience which made my stay inconvenient and disappointing ..Seems there was an electrical problem in the room so no outlets was working except one, so we had to take turns to charge phones etc , no lights in the bedroom , no remote for TV’s , one TV was not working. We were there overnight so moving us would’ve been a waste of time
Maryanne (10/5): - Wry pleasantly surprised with this property - staff were great place was clean food was good!
Xiang (6/5): - hotel service is good in general. breakfast food is quite limited. hotel facilities are only ok but not great.
Brant (10/5): - Very nice property, a tad off the beaten path. This property opened in August 2025 and is about 10 minute south of the airport in a business park. The property was REALLY NICE, breakfast was solid and it even has a pool. When their shuttle services are not running they even have a deal with a local taxi service to get people back to Pearson. It does help you if you have a rental car. Free Parking. Most hotels on the West or South side of the airport parking is a lot better than the East side. I would stay at this property again.
Braeden (10/5): - Newer hotel. I only stayed for a late check in and early departure, but enjoyed my time here. I will be back 👍
Sean (8/5): - They did a very good job! * If you have not repented of your sins, and accepted the Lord Jesus Christ, as your Saviour and Lord, by faith alone, you need to do so today, in order to escape an eternity in Hell and receive everlasting life (Luke 13:3; John 3:16).
Glen (10/5): - Clean and modern
Dorothy (10/5): - In a bit of an industrial area but beautiful hotel, great breakfast and wonderful staff.
Prem Kumar (10/5): - Airport shuttle
Mary (10/5): - Very new and amazing hotel
Riccardo (8/5): - The staff were excellent, and so was the buffet breakfast. The hotel supplied free transportation to and from the airport. I didn’t like that we had to pay $90.00 (after tax) extra to stay a few extra hours due to a late evening flight. That brought our total cost for 1 night to $342.10 !!!
Terry (10/5): - Our room more than we expected, very clean, great beds and we had a suite. Staff was wonderful and very helpful. The breakfast was very good and great options, it was a buffet of breakfast from quiche, scrambled eggs, hash browns, toast bacon sausages etc.
Mary (10/5): - Breakfast was good. Very new and clean accommodation. Also extremely convenient with the airport shuttle, no need to worry about getting to the airport. We completely loved our stay here.
Kathleen Ann (10/5): - Airport shuttle was so convenient. Room is clean. Staff is so accommodating.
Jeff (10/5): - This room was amazing, clean, bright, full fridge, dishwasher, very well outfitted. It was above and beyond what we expected. Took shuttle to airport and train to Rogers Center. Very convenient and reasonable versus renting a car. Overall it was a 12/10!
Huizhong (10/5): - Clean room
Nasiya (8/5): - The property was great. The check in process was a little frustrating as I gave the agent my drivers license and she said oh she needed to see my passport because they only recognize Canadian driver license after a little probing it was clear it wasn’t a policy just her own preference which left a bit of a sour taste however I’ll be back
Cristina (2/5): Bad experience - The hotel shouldn't accept bookings when they don't have clean rooms and limited staff to check in. I didn't stay since I had to wait to get a clean room and I was exhausted from being awake for over 24 hours.
Jeremiah (8/5): - Newer feeling hotel, but one of the elevators didn’t work. Very quiet area.
Gary (10/5): Comfortable Stay - Had to find a hotel at the last minute due to a canceled flight. Pleasantly surprised, close to airport, clean and comfortable. Shuttle service ends at 5:00 p.m. but they comped a taxi to pick me up at 10:00 p.m., I was impressed with their customer service.
Jinkee (10/5): - Cleanliness of the place, laundry area, staff
Kathleen (10/5): - Great location near Pearson Airport. Friendly competent staff. Lovely breakfast..overall, it was super!
Mrs. (2/5): - First we arrived to the hotel and had to wait 2 hours for check in after I called and they said our room was ready. The manager gave us a $60 voucher which for dinner for the inconvenience but that did not cover my family and I when I asked the manager if he can add extra to cover all of us he said that is all he could do he was really rude about it. Mind you we are a family of 4 To top it all off they where rude and not to helpful most of the staff only a few where nice and willing to help. During our stay we asked for extra towels they came almost 3 hours later. We went for breakfast one morning and the food tasted refrigerated and the sausage smelled and tasted spoiled. On the night before we checked out the fire alarm was going off we went to exit our room and one of the house keepers was telling the guest on our floor that they where just testing the alarm that it was of to go back in our room . My daughter suffers from epileptic seizures so flashing lights trigger her seizures. When we realized the fire department was called because we looked out the window and seen the lights so we all ran down the stairs we where the last family to leave the building. I didn't reach out to you guys first because I decided to contact the Hyatt customer service and they still haven't reach back out this is so unexcitable and I am so disappointed.
Dorothy (10/5): - It was fantastic. Clean, courteous staff, room has everything to our comfort
Belinda (10/5): Trip to toronto - Nice and clean hotel close to the airport.
Jacqueline (10/5): - Room was large and spacious. Conveniently locate by many different restaurants.
Linda (10/5): - Staff was very attentive and polite!
Randeep Singh (10/5): - Breakfast is very good
Regine (8/5): - Hotel was very clean, good amenities. Only thing in the ‘not good’ side was the breakfast where while there was lots of choice, the available items tended to be soggy and not as hot as desired…and the ‘rainforest bold’ coffee was too bold for my liking… but that probably a personal thing.
Noshir (10/5): - Great hotel. Just quite far away from everything
Raelee (8/5): - Property is still new and they are still working out some issues.
Ann (8/5): - Need pool change rooms if no wet suits allowed out of pool area. Stir sticks or cutlery for tea and coffee provided in room. Breakfast late Had clean room. Super bar and dinner. Good shuttle
Michelle (10/5): - The customer service I experienced from the time I walked into the lobby was fantastic!! They go way above and beyond to make sure your stay is great! I will make sure this is where I stay each time my travels bring me through Toronto!
Sophie (4/5): - Checked into first room and found food on the floor. It took two phone calls to get someone up to hoover the floor. We were trying to relax then suddenly loads of noise from outside our room doors slamming, shouting, people going in and out of each others rooms. We politely ask them to keep noise down but it all started up again. We spoke to a manger who moved us to a different room, the manager was nice. The rooms unfortunately aren’t that clean. When I asked a cleaner to clean our room she was almost shocked we had asked. I spoke to reception they explained oh no we don’t clean rooms every day usually when you check out your room is cleaned. The next day when I went to breakfast I asked reception if I could get a tray, when I walked into the breakfast room I was suddenly jumped on by some staff questioning me and asking if I had taken the tray and they treated me as if I had stolen a tray and I had to explain someone on front desk had given it to me. We found some staff friendly but some rude. When we checked out the receptionist didn’t even ask if we had a good stay, just simply said you’re done.
Maria (8/5): New and clean - Everything is new. Should have pick thrash everyday. Overall experience is excellent. Nice and and big rooms
Lauren (10/5): - We came all the way from Alabama and loved this property! Clean and quiet. Staff was also very friendly. We will definitely be back!
Correy (8/5): Nice hotel, very new, still working out the kinks. - The hotel is brand new so it's very nice. They seem to want to clean the rooms early in the morning, so if you're trying to sleep late, you'll probably miss housekeeping if you're not out of your room by 10am. Hotels.com listed the room we booked as sleeping 6 and that roll aways were available. Neither of those were true, so we ended up having to book a second room when we arrived which was not a welcome unexpected expense. Had to call the desk a couple of times for a couple issues. Both times they said they'd send someone right up, but no one ever did. I think they're still working a lot of kinks out, but it was a comfortable hotel and a good breakfast. We lost power for about 6 hours too one night. Fire trucks came was quite a thing, but no explanation was given as to what was going on. Again, I think they're trying to work out the kinks. Gwen the manager was very nice and helpful, he was probably the most helpful staff member while we were there. Thanks Gwen. You were awesome. I'd stay there again.
Kathryn (10/5): - Great staff
Tamanna (10/5): - It was such a pleasant experience for us. We stayed there for one night. Very accommodating staff and clean hotel. Would definitely go back again to stay!
Olabode (8/5): - Great location, restaurants close by. 30 min drive to downtown Toronto. The hotel is new, the breakfast was ok. My only issue was with cleaning of my room. We stayed 8 nights and the room was not cleaned 2 or 3 times in the first few days, I let the staff know and they were able to resolve this. Some things that should be always be available, I had to ask e.g. dishwasher tablet. I enjoyed my stay but house keeping could be better.
Kenny (10/5): - .
Heather (10/5): - Beautiful new suites
Odric (6/5): - They wre nice enough to change us rooms as room was sofa bed with dirty sheets and then we saw plates and mugs were dirty with big stains and lipstick..we switched rooms was good till the end of the night. Living room tv plus microwave and stove and heat stopped working. A few hours later most came back on but the heat we did not get any so we slept cold plus we did not get any housekeeping for the 2 days so had all dirty towels left in bathroom and pool was very cold and and not swimable and 1st breakfast a bit cold. they did have decent shuttle to airport a few times but we felt under valued because they did not even offer any kind of discount
Airan (4/5): - Everything was good at the property. Only thing happened was our room was not cleaned, supplies were not there in the bathroom and front staff had worst attitude.
susan (8/5): - Hotel was good, couldn't connect to unsecured wifi, staff tried to help, loud fan in room all night, couldn't switch it off. Floor of kitchenette hadn't been washed after previous occupant, wake up call didn't happen receptionist was very apologetic. Wonderful breakfast, all good really, thank you Hyatt.
Alfonso (10/5): - Very nice hotel
Greg (8/5): - The property was very clean and the staff are very polite and knowledgeable.
Shelby (10/5): - Nice place to stay
Lily (10/5): - Great service, clean environments
Aaron (10/5): - Nice room with a kitchenette.
Jason (10/5): - Room was clean, nice and beds were very comfortable. Breakfast was good. Hashbrowns this morning were cold and hard unfortunately.
KRYSTAL (2/5): - The staff and management are terrible at customer service. Even when they write you to accept their failings, they are dismissive and it’s obvious that writing you is just a tick the box exercise and there is no care for their clients.
Michael D (10/5): - Cleanliness, services, staff were amazing as was the hotel layout. My room layout was outstanding!
Hsin yu (10/5): - Smooth check in
Emmanuel B (6/5): Nice hotel close to the airport - Very friendly and helpful staff. The only thing was that I had an early flight and I missed breakfast. I asked if they could provide a breakfast box to take but that wasn’t possible.
Ilyn (8/5): - The property is new and offers free self parking as well as complimentary breakfast. What I didn’t like was the sliding door it wasn’t closing properly as well as the check in time. I waited almost an hour to check in as room wasn’t ready.
Jordan (2/5): - Refused to accept cash for deposit or debit.
kerri (10/5): - This is a great new hotel! Free airport shuttle, very nice rooms. Our room included a fridge, dishwasher, stove, coffee maker, plates and cutlery. It was like a cute little apartment! We didn’t try the onsite restaurant as hours of operation were during our plans here. The pool was very clean. Staff were all very friendly! Would definitely recommend.
Wendell (2/5): - The staff were unprofessional in their tone and communication. My family and I called the front desk several times for simple requests but received little to no assistance, along with unfulfilled promises. Assistance was only provided when we went down in person. We also had to wait an extra hour just to check in. Overall, there was a clear lack of customer support and professionalism.
Shaunna (2/5): - Rude staff, they don’t communicate with each other and then speak to customers rudely when they’re confused. Bathroom was not cleaned, hair in the shower.. spoke to the manager but never got to follow up and have a conversation
Jack (6/5): - Close to the airport
Shaunna (2/5): - Bathroom was dirty!! Hair in the bathroom, how disgusting, goes to show they aren’t thoroughly cleaning these places they’re charging 300$ a night for
Varinder (10/5): - Super relaxing
Shariq (4/5): - No one came to clean the room, I asked front desk in the morning on our second day to send someone to clean but no one came. Upon my inquiry they only send towels but no one even came to take trash. Overall not a good hotel to stay.
Leonard (10/5): - I liked the cleanliness and comfortable vibe of this place.
James (8/5): - This is a very new hotel, very clean, quiet, nice rooms, close to a lot of different dinning options, very nice staff, and some nice extras included in your stay. Breakfast is free with your stay, but it could use some more variety and the organization/flow needs work(like the location of the plates and cutlery). I would have gave 5 stars, but after pointing out that there was an issue with our in room kitchens stove on our return to the hotel late at night we were made to changes rooms at 11:30pm at night with no help and the only compensation for the inconvenience offered was a bottle of water. The room they changed us to was atleast was a bit of an upgrade so in the end we were still very happy with our stay.
Alycia (10/5): - I would stay here again, clean and comfy
Lataunya (10/5): - The property and room were very modern and clean! I’d definitely recommend others to stay here. They had good breakfast options as well
mohanabalan (10/5): - It’s nice
Verified traveler (4/5): Bad service! - I give this Hyatt in Mississauga a 2 star rating mainly due to check in which was at 3 but room was only available after 5. Which therefore we were unable to make it to the CNE Festival, which was the reason coming up this way. Kids were at least excited for swimming in the pool, but then informed the pool just closed for maintenance. The rooms themselves were clean, and not outdated.
Kyle (10/5): - Clean, nice area, good staff.
Reina (10/5): - Exel
Jeremy (4/5): - I don't want to give this review but only doing it hoping management sees it and can work on these things. When we arrived for check in after the check in time, our room wasn't ready. We were told this was because they were sold out the night before. We had a long day and waited until 3pm so we went expecting to check in. When we asked front desk how long, they couldn't give us an answer. We waited for a while and then front desk agent offer us a room but that wasn't what we booked. So not a good start. We stayed for 5 nights, housekeeping never came by once to freshen up the room or clean. Not 1 time. We would request new towels and it would take hours, and we would ask again, wait an hour and then call down again. It took what seemed like an unreasonable amount of time. For two days we requested extra blankets only not to get them. Then finally one day we count 4 times through the day we called down only not to get them. I then in the evening when down to front desk to ask again and then finally around 10pm we got it. I know the hotel is newly opened and they seemed unprepared, untrained and not ready to handle the scale of business. We aren't picky travelers - it's just unfortunate that this was our experience. Given our reason of travel we spent a little extra expecting the extra comfort but it was probably the lowest experience when it comes to housekeeping/service. Positives - The breakfast was among the BEST tasting breakfast we've every had for 'hotel' breakfast
Brad (4/5): - Fire alarm kept going off, staff continued to work and didn’t address the issue. No resolution or apologies given. Hoped for something
Stephanie (4/5): - The Hotel is nice and new however. The service is terrible they literally had 6 staff members standing at reception. And only one person was working while they all stood there and looked at the long line and did nothing. Also the walls a paper thin you can hear everyone’s around you. And the water pressure sucks !!
Sarah (4/5): - I was quite upset room wasn’t ready at 3pm (We were able to check in by 3:30) Shuttle was a bit complicated Staff called me a man - I am not male There was a staff sitting up sleeping behind the desk at one point - which I thought odd Breakfast was full and beautiful Room and building very nice - somethings not quite finished but you could see that they trying to get things in order
Michelle (10/5): - The staff was incredible; they explained everything to you. The breakfast hours are very convenient if you have an early flight, and the airport shuttle is one of the best to get to YYZ.
Felix (10/5): - convenient
Vaden Delroy (2/5): - I was there for a week and our room was never clean
Sangmean (10/5): - Most aspects of our stay were satisfactory, but I think they could pay more attention to cleaning. The area under the bed was very dirty, and it bothered me that housekeeping or management staff would enter without asking, wearing their shoes. It didn’t even seem like the floors were properly cleaned. Communication between the front desk and housekeeping/management staff was really poor. While all the staff were friendly, requests sometimes took more than a day to be addressed. Things we asked for weren’t communicated properly, which made the process quite inconvenient.
Irene (10/5): - Delicious breakfast, the kids love the pool. The only thing that was bad is the housekeeping service I checked in on the 22nd. They did not clean my room until the 24
Yvette (10/5): - Excellent stay
Elvis (10/5): - Convenience, view
Amina (8/5): - Loved the facilities, and we had an amazing time overall for our six nights booked. We had two rooms booked, but sadly the Chromecast wasn’t working in one of them so we couldn’t use the TV. We also had some inconsistency in the cleaning, but they had new people touch up the following day.
Clarence (10/5): Perfect Getaway !! - Great stay !! Excellent customer service and friendly staff !! Room service was prompt !! The breakfast was excellent with good variety !!