Wind Creek Southland Casino and Hotel
Location: 17300 S Halsted St, Hazel Crest, Illinois, 60429, Hazel Crest, US
Star Rating: 4 Stars
Property Type: Resorts
About this Property
Experience the ultimate retreat at Wind Creek Southland Casino and Hotel, where luxury meets excitement in the heart of Hazel Crest.
Relax and Rejuvenate
Indulge in the exquisite spa, offering a range of massages and body treatments designed to revitalize your spirit. After a rejuvenating session, savor moments in our 24-hour fitness center, ensuring you maintain your fitness regimen while away.
Culinary Delights
Satisfy your taste buds with a variety of options at our four restaurants and a cozy coffee shop/café, where every meal promises to be an unforgettable experience. Unwind at one of our three stylish bars/lounges with your favorite drink.
Unmatched Convenience
Our spacious guestrooms feature LED televisions, complimentary Wi-Fi, and amenities like safes and desks for your comfort. With free self-parking and six meeting rooms, we cater to both leisure and business travelers.
Book your stay today and elevate your getaway to unforgettable heights!
Important Information
- Pool access available from 7:00 AM to 8:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Free WiFi
- 24-hour front desk
- Luggage storage
- Casino
- Designated smoking area
- Wheelchair accessible
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Porter/bellhop
- Full-service spa
- Meeting rooms
- Wedding services
- Wheelchair accessible parking
- Braille or raised signage
- Free self parking
- 24-hour fitness facilities
- Covered parking
- Secured parking
- Swimming nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Change of towels (on request)
- Well-lit path to entrance
- Stair-free path to entrance
- Pool hoist on site
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Junior Suite
1 King Bed
624 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LED television with digital channels
Food & Drink - Mini-fridge, coffee/tea maker, free bottled water, and dining table
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Accessible Executive Suite
1 King Bed
511 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LED television with digital channels
Food & Drink - Mini-fridge, coffee/tea maker, free bottled water, and dining table
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Lowered peephole/view port in door
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Ultra Suite
1 King Bed
1001 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LED television with digital channels
Food & Drink - Mini-fridge, coffee/tea maker, free bottled water, and dining table
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Accessible Junior Suite
1 King Bed
624 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LED television with digital channels
Food & Drink - Mini-fridge, coffee/tea maker, free bottled water, and dining table
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height view port in door
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Lowered peephole/view port in door
- Shower grab bar
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Accessible Ultra Suite
1 King Bed
1001 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LED television with digital channels
Food & Drink - Mini-fridge, coffee/tea maker, free bottled water, and dining table
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar in shower
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Shower grab bar
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Deluxe King Non Smoking
1 King Bed
312 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LED television with digital channels
Food & Drink - Mini-fridge, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Deluxe Queens Non Smoking
2 Queen Beds
370 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LED television with digital channels
Food & Drink - Mini-fridge, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Accessible Queen
2 Queen Beds
370 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LED television with digital channels
Food & Drink - Mini-fridge, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Shower grab bar
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Executive Suite
1 King Bed
511 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LED television with digital channels
Food & Drink - Mini-fridge, coffee/tea maker, free bottled water, and dining table
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Accessible King
1 King Bed
312 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LED television with digital channels
Food & Drink - Mini-fridge, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Lowered peephole/view port in door
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
Guest Reviews
- Samir (10/5): - Clean and friendly staff!
- Victoria (10/5): - I loved the Starbucks and casino was right downstairs
- Gamaliel (10/5): Very nice - Brand new hotel, very nice and comfortable. Check in & out was fast. Elevator system made you feel really secure and the jacuzzi is huge. Will be back as soon as I can.
- Nichole (8/5): - Wonderful hotel. It feels like. Vegas getaway from the moment you step in!
- Mary (8/5): - The room was clean. There were some minor issues with the lights. Turn switch broken on side bed light and lamp by couch. Timothy who checked us in did not provide information on how to use the elevator to get to our room. Nor ask if we will be visiting the pool for wrist band. Another rep showed us along with other guest how to access out room via elevator. Timothy didn't even ask if this was our first visit.
- Marilyn (10/5): - Room was great as where all the staff.
- Evan (10/5): Great place - Great free parking. Very nice rooms. Helpful staff. Comfortable bed. Good places to eat and casino.
- Stacey (10/5): - The Food Bazaar was excellent. The property is beautiful. Great clean new rooms.
- Anthony (10/5): - Clean room ,Staff , Spa , Parking
- GLORIA (10/5): - Everything about this place was beyond amazing! Staff, hotel, food…10 star. We will definitely be going back!!
- Dominique (8/5): - Typical room layouts and amenities. Staff was professional and attentive. I wasn’t impressed enough with the hotel room to pay the nightly price again though.
- James (10/5): - Everything is very well kept and the staff were very helpful
- Sonya (10/5): - We had a great time and the hotel is new!
- Sandra (10/5): - Amazing hotel
- Jessica (10/5): Would stay here again! - We were traveling for a wedding. Casino decor was impressive- and staff was outstanding. Staff that we crossed paths with had a smile and were eager to help. Food service late night was slow at the one “grab and go” option on site. Beds were comfortable, rooms were gorgeous and clean… lighting was dim… if you have a few ladies trying to put on makeup, they’ll all have to do it in the bathroom mirror - the rooms were clean, trendy and gorgeous… but not well lit for getting ready! Bathrooms were 5/5. Overall - awesome.
- David (10/5): - the room was excellent
- Dennis James (8/5): - did not like food service and service...mostly under staffed..I felt the slots were fixed....never seen or heard anyone winning....slot selection was sub par
- Shannon (10/5): - I really enjoyed my stay. It was a vacation home not far from home. I recommend this resort to everyone.
- Nicole (10/5): - We stayed for 2 nights and had a wonderful time. The rooms are gorgeous and the beds and pillows are fluffy and comfortable. Shower was enormous and had nice quality shampoo conditioner and body wash. We booked treatments at the spa and spent several hours using the amenities prior and after our treatments. The spa is fantastic and the treatments were wonderful. Staff was all extremely nice and helpful throughout resort and spa. We had lunch for $24.95 all you can eat among several different restaurant types, it was delicious and a great value. We stayed here to see a concert at United Center. It’s about 30-40 min drive but worth it for us to spend our money on spa treatments instead of an overly expensive hotel closer to the venue. Highly recommend will stay here again.
- Claudine (10/5): - Okay
- Navia (4/5): - I would have given a higher rating however I was charged $300.00 cleaning fee and I DON'T SMOKE! I was told some sensor went off in my room and I had already left. Im discussing this with management as well as my credit card co. This was truly unfair and EXTREMELY upsetting. Im not rich and I don't have extra money to be held.
- Sam (10/5): Gold Star - One of the best hotels i ever stayed at
- Samantha (10/5): - Great customer service!
- Aquarius (10/5): - Great place and staff
- Samantha (10/5): - Customer service is on point, rooms are beautiful, clean and comfortable!
- Chiquita (10/5): - Had a nice time
- Raymond Garret (10/5): - great place
- Ramón (10/5): - Great place
- Tacica (10/5): - They have a Starbucks which I loved and a lot of food options to choose from at their food court. They also have a steakhouse restaurant on the top floor that has an amazing view.
- Elmer (8/5): - Pleasant . quiet
- Christian (10/5): Great, Excellently Managed Casino/Hotel - Great hotel and casino. Cutting edge gambling and infrastructure. Tight service (meaning well organized and trained and polite and paying attention to detail). Going to the Alto Restaurant tonight... but this hotel/casino is set to federal military base/national laboratories standards in construction, infrastructure, and incredibly competent staff! Highly recommended.... 9.85/10... A+.
- Joyceann (10/5): - Nice stay
- Deanna (10/5): - My husband and I were celebrating our anniversary ❤️ and it was a very nice place to do that at. Plus the casino is there so we were able to play the slot machines. We had a great time.
- Joyceann (10/5): - 👍👍
- Bobby (10/5): - Great overall value
- Victoria (10/5): Chicagoland - Everything was clean amd spacipus the shower was amazing
- Paul (10/5): - Great property.
- Jennifer (10/5): Hotel was fantastic - 15th floor. Excellent room. Bed was amazing. View was outstanding. Quiet and secure hotel. Excellent dining options.
- Arlisher (10/5): SO FRESH AND SO CLEAN - My experience was awesome. The decor in the room was mid-mod! So spacious and pretty. Loved the tech features! The security of the result was cutting edge. Scan your key and be directed to an elevator! Spent a few hours and dollars in the casino. Fun! Didn't try the restaurant but definitely on my next trip. We will stay here again.
- Damante (10/5): - The room and service was great I’ll be back
- Fabian (10/5): - Very nice hotel plenty of food and rooftop eating
- Khirsten (10/5): - The entire property was nice. I give it a 10/10. The rooms were amazing, the casino was fun, the ambiance was great.
- Darrow (10/5): Worth checking out!!! - The casino is very nice with lots of new games. The room was very clean and nice.the buffet was ok but very high in price after lunch time. Overall not a bad experience. We will go back again !!
- Jacquelyn (4/5): - I liked that the property is brand new and the hotel is very nice. I don't like that I have had to call them back twice to determine why I have been billed for charges that I did not make. This is a real problem. I still haven't resolved the return of the $100.00 per night incidental fee, and the additional $140.00 that they charged me on top of this for purchases/incidentals that I did not make. BEWARE -- make sure you get a copy of your bill at checkout and review it. The front desk was to email me mine, but it has never arrived, so I didn't know that I was charged until my credit card notification arrived hours later, too late as we were already well on our way out of town.
- Mike (10/5): - We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.
- Elizabeth (10/5): - Very clean and awesome staff!
- Porter L (10/5): - The overall quality of the hotel room was outstanding! My wife and I had a great time celebrating our wedding anniversary!
- Etti (10/5): - Beautiful, easy check in & clean rooms
- Trisha (10/5): - Hands down the best customer service ever. The room was amazing and all the amenities that the hotel comes with is a plus. It gives Luxury/Upscale hotel downtown vibes.
- maren (10/5): - The staff at this hotel was excellent. Every single worker that I met exhibited a professional attitude and with a smile. The restaurants, housekeeping, valet, etc. we’re tops. When you stay at a hotel with workers having a pleasant attitude it will surely gives you a reason to return. 10 stars given.
- Linda (10/5): - This property is fairly new, the room was excellent. Convenient location and the staff was top notch professional and very friendly.
- Simone (10/5): - Nice hotel for the area.
- Christopher (10/5): - I didn’t like the parking in the garage or facility plus the valet parking was backed up.
- ernie (10/5): Happy Birthday 🎉 - This casino is amazing. I loved everything. The room was so clean and beautiful. I have stayed in some great hotel and this can now be included in my repeat stay again status. The celebration was for my birthday and I felt pampered starting with the valet service.
- VIRGIL (8/5): - Cleanliness, manicured lawn, beatiful surroundings.
- Syrena (10/5): - Had a great time❣️. Close to home & love the area! Spa was booked, so get appointments early. No, day pass to just use amenities (Boooo…they need to fix that)….The pool is not heated…boooo!!…Parking is a lil confusing, so drive carefully (they need to fix that)….Husbae enjoyed the slots$$…room was cozy & great view…everything is new & nice!!!….Steak house was delicious!!! And the ENTIRE STAFF was kind, friendly, concerned, & just exemplary service (rare find these days)… 10 out of 10!!
- Rick (10/5): Nice hotel - Hotel was very nice. Very clean.
- Albert (10/5): - Loved the hotel and overall atmosphere at the property. The food selection was great also. I will definitely be planning another trip!
- Theressa (10/5): - We really enjoyed ourselves. I will definitely return.
- Jason (10/5): - Nice property, rooms new and good amenities
- Lisa (10/5): Great Stay - The Wind Creek Southland Casino Hotel was a great stay. It was extremely clean, and the staff was professional, attentive and kind. We were greeted with smiles and cheerful greetings by everyone. I will definitely stay there again and recommend to all my friends and family.
- Cicily (10/5): - There are lights in the garage to make finding a parking spot with ease. Red light means parking is full and green light of course means a spot is open to park.
- Mercedes (10/5): - Great stay lovely rooms
- Christine (10/5): - Brand new hotel & rooms were amazing! Very clean & comfortable. Only thing missing was an iron. But overall everything was great!
- Erica (8/5): - The property was clean and smoke free. The elevator could be accessed from only the assigned keys made me feel safe.
- david (10/5): - Very up to date modern property.
- Verified traveler (10/5): Great place to stay - Nice hotel.with lots of cool things. Like the parking garage it tells you how many cars are on each level. The bathroom is wonderful. Love the shower.
- Kesha (8/5): - The conveniece of the hotel was great. The only concern was the bed. The bed sits too low. The bathroom was nice. Buge shower and very hot water.
- Jeanetta (10/5): - It was an amazing girls getaway
- Courtenay (10/5): - Everyone was very friendly. I felt safe staying their alone. The rooms and common area were clean and smelled wonderful. The buffet is great.
- Josh (10/5): - Electric atmosphere
- Patricia (10/5): - Very convenient location just off I-94/90/80. The check in staff (Fela) was friendly and welcoming. Hotel room was amazingly decorated with gold accents, all the modern amenities and the bed comfort was excellent. Would definitely make a return visit.
- Jennifer (8/5): - Customer wonderful no breakfast for the price of hotel is not not good
- Lee (10/5): - Great friendly staff.... good problem solvers.... wonderful property!
- Meghan (8/5): - For a new property is already showing its wear and tear.
- Vicki (10/5): Very enjoyable stay. - Our stay was wonderful! We loved the room, it was luxurious. We had a lovely meal at the steakhouse, although we thought the prices were a little high. We also enjoyed the casino.
- Leatrice (6/5): - I liked location as its close to expressway. Considering hotel is new, room was well appointed however bathroom shower glass was out of square and didnt close. I also did not have shower gel. When i informed front desk at checkout, it felt as if it was no big deal. During check-in, i felt uncomfortable as they explained fees and holds as if they were talking with a child or someone who isn't well traveled. Tacky.
- Stephen (10/5): - Loved that it’s all new! The staff in particular were exceptionally friendly and helpful!
- Mariah (10/5): - Check-in was a bit of a hassle as I was promised early check in, but then had to wait. Besides that, the room was stunning, exactly like the pictures. Bellmen were outstanding and the staff were all kind and accommodating. Will be returning!
- Thomas (6/5): N - This is a nice brand-new casino hotel Southland Chicago. Do you like casino? This is a great trade-off. You are in business and like doing some sport, they do have fitness and pool. However, there is potential, the phone is missing in the area to report an issue after sport you don’t find a shower in the pool area, need to go to your room to wash off your sweat. Laundry must stay. There were heavy difficulties with opening the door to the pool area. I could enter the pool at one out of four occasions as they failed. At the one I succeeded It took half an hour to get someone opening the door, however, I was pleased out of the pool after two minutes as I did not wore a wristband, which nobody told me to have. For that reason and a not fully cleaned and stuffed room on the extended day I’m rating the service poor. Maybe a small element, but if you want to be 4* Hotel, this must be resolved. On my complaint reception the Hotel promised in writing they would fix the issue. Check yourself/or not. For all the rest very clean, modern and comfortable hotel.
- Tony (8/5): - Casino was nice and not crowded. Slots and roulette machines were generous
- Germaine (4/5): - When we arrived due a recent storm the power was out. We we
- Jorge (10/5): - Loved the very Fine rooms and lobby . Very comprehensive staff . The casino and the Bazaar food lobby.
- Michelle (10/5): - It was a great stay
- Thomas (10/5): - Great experience much needed thank you
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