The Ritz-Carlton, Suzhou

Name: The Ritz-Carlton, Suzhou
Address: 369 Guangji South Road, Suzhou, Jiangsu, 215000, Suzhou, CN

Location: 369 Guangji South Road, Suzhou, Jiangsu, 215000, Suzhou, CN

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Experience the charm and luxury of The Ritz-Carlton, Suzhou, where your comfort is our priority.

Recreational Bliss
Unwind in our state-of-the-art indoor pool or maintain your fitness routine in our 24-hour fitness center. With ample opportunities to relax and rejuvenate, your ideal getaway is just a step away.

Culinary Delights
Savor exquisite flavors at any of our three on-site restaurants or indulge in the convenience of 24-hour room service. Don't miss our buffet breakfast, served daily, featuring a wide array of delicious offerings.

Comfort and Convenience
Retreat to one of our 190 air-conditioned rooms, complete with minibars and espresso makers, as well as luxurious bathrooms featuring rainfall showerheads. Enjoy complimentary Wi-Fi and the convenience of our 24-hour front desk for a worry-free stay.

Don't miss the chance to book your luxurious escape today!

Important Information

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and concierge services.

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

Free WiFi
24-hour front desk
Garden
Elevator
Breakfast available (surcharge)
Free self parking
Train station pickup (surcharge)
24-hour fitness facilities
Train station drop-off (surcharge)
Housekeeping on request
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
Locally-owned & organized tours & activities
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Panorama Studio Room, Gusu View, King Bed

1 King Bed
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
Deluxe Suite, City View, King Bed

1 King Bed
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
Panorama Room, Gusu View, King Bed

1 King Bed
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
Panorama Room, Gusu View, Double Beds

2 Double Beds
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
Club Panorama Room, Gusu View, Double Beds

2 Double Beds
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
Club Panorama Room, Gusu View, King Bed

1 King Bed
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
Premier Suite, Gusu View, King Bed

1 King Bed
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
Premier Room, Gusu View, Double Beds

2 Double Beds
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
Club Panorama Studio Room, Gusu View, King Bed

1 Double Bed
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
Premier Room, Gusu View, King Bed

1 King Bed
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
Deluxe Room, City View, Double Beds

2 Double Beds
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
Deluxe Room, City View, King Bed

1 King Bed
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
Club Deluxe Suite, City View, King Bed

1 Double Bed
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
Club Premier Suite, Gusu View, King Bed

1 Double Bed
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
Club Room, City View, Double Beds

2 Double Beds
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
Club Room, City View, King Bed

1 King Bed
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Accessible bathtub
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Window screens
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available

Guest Reviews

Bernard (2/5): - Poor management. Not what you would expect from a top tier international hotel with a good reputation. If you were American or have American expectations, stay away. Staff okay under the circumstances. To name one problem, the queue for breakfast extended from the cafe to the elevators. If there were a duty manager around, this would not be allowed to happen. This was all because there was only one girl who had to make sure that those in the queue were not scroungers. If this is an establishment that allows scroungers to loiter in the lobby, I am not sure I would want to come here again.
giorgi (6/5): - it’s not five star hotel