Casa Las Ruinas by Stay with Bear
Location: 106 C. de la Cruz, San Juan, San Juan, 00901, San Juan, PR
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Experience a vibrant stay at Casa Las Ruinas, nestled in the heart of Old San Juan, just steps from iconic landmarks.
Stylish Accommodations
Enjoy one of our 34 chic guestrooms, each equipped with modern LED televisions. Stay connected with complimentary wireless internet and indulge in your favorite shows with our digital programming.
Unparalleled Location
Step outside and explore a treasure trove of attractions, including the historical Plaza de Armas and stunning Catedral Basilica Menor de San Juan Bautista, all within a short walk.
Top-Notch Amenities
Relax on our scenic terrace or take advantage of our concierge services to plan your adventures. With private bathrooms featuring complimentary toiletries and weekly housekeeping, we ensure your comfort throughout your stay.
Don't miss the chance to immerse yourself in this exquisite experience—book your stay at Casa Las Ruinas today!
Important Information
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Proposal/romance packages available
- Free WiFi
- Terrace
- Luggage storage
- Concierge service
- Wheelchair accessible
- Outdoor furniture
- Smoke-free property
- Proposal/romance packages available
- Coworking spaces
- Upper floors accessible by stairs only
Rooms Available
-
Studio, 1 Queen Bed, Non Smoking
1 Queen Bed
213.5 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 45-inch LED TV with digital channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and local maps
Comfort - Climate-controlled air conditioning
Accessibility - Tile flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Laptop-friendly workspace
- Paper towels
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Travel crib
-
Loft, 1 Queen Bed with Sofa bed, Balcony, City View
1 Queen Bed and 1 Double Sofa Bed
747.2-sq-foot individually decorated room, balcony with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 45-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and local maps
Comfort - Climate-controlled air conditioning
Accessibility - Tile flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Kitchen
- Tile/marble floor
- Wardrobe or closet
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Laptop-friendly workspace
- Paper towels
- Restaurant dining guide
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Travel crib
-
Apartment, 1 Queen Bed
1 Queen Bed
284.7 sq feet
Layout - Bedroom
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 45-inch LED TV with digital channels
Food & Drink - Kitchen with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and local maps
Comfort - Climate-controlled air conditioning
Accessibility - Tile flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Kitchen
- Tile/marble floor
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Laptop-friendly workspace
- Paper towels
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Travel crib
-
Apartment, 2 Bedrooms
2 Queen Beds
604.9 sq feet
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 45-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and local maps
Comfort - Climate-controlled air conditioning
Accessibility - Tile flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Kitchen
- Tile/marble floor
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Laptop-friendly workspace
- Paper towels
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Travel crib
-
Apartment, 1 Queen Bed, Balcony, City View
1 Queen Bed
249.1-sq-foot individually decorated room, balcony with city views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 45-inch LED TV with digital channels
Food & Drink - Kitchen with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and local maps
Comfort - Climate-controlled air conditioning
Accessibility - Tile flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Kitchen
- Tile/marble floor
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Laptop-friendly workspace
- Paper towels
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Travel crib
-
Apartment, 2 Bedrooms, Balcony, City View
2 Queen Beds
889.6-sq-foot individually decorated room, balcony with city views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 45-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower, and rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and local maps
Comfort - Climate-controlled air conditioning
Accessibility - Tile flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Kitchen
- Tile/marble floor
- Wardrobe or closet
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Laptop-friendly workspace
- Paper towels
- Restaurant dining guide
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Travel crib
Guest Reviews
- Joe (10/5): - Excellent
- Michelle (4/5): - The rooms were poorly described, smelled like mildew and mold, the common areas had extension cords EVERYWHERE, cockroaches and loud banging from construction early in the morning and lasts all day. Left after our first night. Requested a refund and was denied!
- NICOLE (10/5): - I stayed with my daughter one night before our cruise, they allowed us to check in early. The room was clean, very nicely decorated, it’s close to La Calle San Sebastián which is really fun. Close to shops and restaurants. Wonderful stay. Thank you Casa Las Ruinas.
- Ronald (10/5): - The location is near great shopping and restaurants.
- Richard (2/5): - Loved the setting and the traditional architecture- 20ft cielings, interior courtyard. Windowless room. However, absence of front desk was an absolute killer - i had an extra 50 lb suitcase full of expensive gear and no way to leave it before checkin or after checkout for even a 2 hours. So, stress and high inconvenience.
- Laura (10/5): - Great location, beautiful space. Unfortunately there was a. Issue with us getting access to our room as their equipment wasn’t working. The cleanliness could use some work. Otherwise - would stay again.
- Jessica (10/5): - We felt well cared for during our stay. The staff was extremely helpful in getting us to the right building and into our unit. When we later had trouble with the main door they were able to assist us over the phone. We were missing a blow dryer in our unit and the staff coordinated delivery of one. It was great to have a fridge in the unit as well! The building was quiet and the unit was spacious. We appreciated the extra fan in the living area.
- JOE (10/5): - Easy check in replied to every message i sent
- Lorlly (10/5): - Such a unique stay in the heart of Old San Juan. Walking distant from great food spots and stunning views. We will definetely be coming back.
- Jose Eduardo (8/5): - Muy buena ubicación, nos tocaron algunos días lluviosos y la habitación tiene goteras. También hice la reserva al mismo tiempo que otro amigo y nos dieron habitaciones muy distintas (una muy grande con sala y cocina y la otra solo era el cuarto con baño). No está mal, pero no supimos cuál fue la diferencia si habíamos reservado lo mismo. En el lugar no hay alguien como recepción físicamente, aunque toda la comunicación fue por la app, sería bueno que alguien (adicional a las personas de limpieza) estuviera ahí en algún horario (o al menos no coincidimos con nadie). Muy buena ubicación.
- Mayra D (8/5): - La persona que nos atendió fue muy amable aunque mi cuarto original no estaba disponible ella buscó alternativas rápidas de acomodo.
- Magdalena (10/5): - Centrally located. Close to restaurants, bars and perfect for sightseeing. Rooms was very clean and spacious.
- Jasmin (10/5): - Enjoyed our stay!
- Vicki (8/5): - Quick responses, great location, and clean facilities!
- Mary (8/5): - Thanks for a nice a lovely stay.
- John (6/5): - This was a very okay stay. The property itself is very nice however there were moments where there were big puddles of water around hours after it rained, no one was cleaning anything. Our room was never cleaned either despite getting emails that our room was refreshed. There was staff on the property but they didn’t really do anything I guess. I didn’t hate my stay but it wasn’t the best. Also, every room has windows pretty high up that can’t be covered and they illuminate at night. Our friends room was in front of a bright chandelier and it looked like the lights were on at night because of how illuminated it was. I wouldn’t stay again but also if you want something affordable and central, it’s fine.
- Krystle (10/5): - Our room was amazing! It's right in the heart of old San Juan, walking distance from almost everything you'd need. Rental car not needed when you're staying here, and you won't find parking anyway.
- Amanda (10/5): Perfect little hotel in Old San Juan - I loved staying here! After wanting to see more of Puerto Rico after attending the Bad Bunny residency, Casa Las Ruinas was a perfect choice. Although the there is no on site attendant, check in/check out was smooth. Loved the interior and decor. Mostly very quiet. It feels like your own little apartment, lots of privacy. Perfect location in Old San Juan. Although there is no dedicated parking for the hotel you are literally steps from a garage where you can pay for parking. Don’t forget to try the cute cafe next door. I would definitely stay here again.
- Vanessa (10/5): - This place was amazing! We stayed in the loft apartment and it was beautiful. Everything was well stocked and the staff was super attentive and helpful. Loved our stay. Would definitely recommend and continue to come back.
- Jack (8/5): - Water leakage in the bath area lockbox instructions not clear causing delay in checkup outside light leaking into the room during sleep hours
- Alberto (10/5): - Great experience thank you
- Carolyn (10/5): - LOVED this place. Perfect walkable location quaint decor… thank you.
- Diana (8/5): - Great location for Viejo San Juan
- Georgina (8/5): - Todo muy bien, limpio seguro, nos dieron un espacio para dejar las maletas. Lo único fue que el aire acondicionado no enfriaba muy bien, pero todo estaba perfecto aparte de eso
- Grace (10/5): - Loved the location!! Located in old San Juan this is the perfect Place to stay!! Lots to do , eat and of Course shop!!!
- Danalis (2/5): - DO NOT RENT WITH CASA LAS RUINAS BY STAY WITH BEAR. The Expedia property description is an entire misrepresentation of the actual experience itself. There were a ton of things that just kept getting worse with the property right from the start. Took forever to respond to fix things, We were locked out of our “room” for half hour even though I called when we arrived to have it fixed. Didnt bother giving me the right code until I called back . Room entrance was not accessible because only half of the double French doors open. The entire room covered in dust and dirt. One tiny bed, the tv didn’t work, and the shower head had low pressure and was shooting in all different directions and without a curtain so the rest of the bathroom was getting soaked when you shower. I contacted them about the dirty room and spiderwebs everywhere, they said they’d send someone in the morning, no one showed up. Another day in dust. The next day someone was supposed to be there, they only came and took the spiderwebs off the lightbulbs. Didn’t touch anything else, no new towels so we had no towels, dirty floors, etc. Wasted 3 days waiting for them to fix the issues with the tv and the room, no refund, their solution was switching us to a room on the last night with a balcony and no noise cancellation so stayed up cuz of the noise outside all night. And the power went out in the morning, no backup generator, couldn’t shower brush teeth or use the bathroom. Terrible experience overall.
- Alexa (10/5): - Centralized locations, bars and supermarkets near by. Definitely booking again with them when I return to PR.
- Alison (8/5): - Our stay was amazing, we did not have any trouble finding the place. We loved the location, we were able to walk anywhere and didn’t have to drive/uber. The room was clean and spacious. I thought I had left something behind and the staff were quick to respond back and assist me. Would definitely stay here again!
- Jailynn (10/5): - Staff was very communicative during the stay
- Hector (10/5): - Very nice location
- Barbara (8/5): - Everything is walking distance
- cyril (10/5): A recommander - Appartement pas assez lumineux mais tout de même très agréable. Tout le confort y est. Il est également très bien situé, très proche des restaurants et commerces.
- Luis (10/5): - Great place to stay right in the heart of the city everything was very walkable making navigating the city easy and fun
- Adriana (10/5): - The bed was exquisite, quiet, safe, clean and the balcony view was beautiful 😍
- Ashley (10/5): - Amazing room . In the center all of the prime bars and restaurants . Very quiet area as well
- Verified traveler (6/5): - The pillows were HUGE so they were impossible to use. The bed has a yellow stain. But the worst part for us was that the door had windows with no curtains so at night all the light from the hallway would come in the room so it was really hard to sleep.
- Javier (10/5): - My husband and I stayed here. I’m very big on history and It was good to stay in a place where it felt like walking back in time. It was cozy, and conveniently close to good spots to eat.
- Verified traveler (10/5): - It was great. I would stay again.
- Moses (2/5): - To start off, the property address on details shows a different address after confirmed booking. They send the correct address once check in will happen. That’s confusing if multiple people will be staying at the property since the correct address is sent to the person who booked. Secondly, as soon as you walk in, there is a nasty stench, not sure if it’s mold or smoke. However, it isn’t pleasant. Third, there’s no elevator, so having luggage and/or an elderly person will be excruciating on having to go up the flight of stairs. More over, there’s no parking, they do suggest some parking but it’s 5-10 mins away. Which should be listed on the details and information. To continue, once we finally made it into the Airbnb, there was sand everywhere and it was not properly clean. They visually cleaned trash but no broom or mop was used or anything wiped down. To make matters worse, it’s listed that’s there’s WiFi but there definitely was no WiFi. They make an excuse as if they send a technician to fix it and when it’s not fixed, they state it’s a provider issue. Honestly the worse part of the trip was not having WiFi because that also affected the TV which needs a network to function. Due to no proper ventilation, the AC leaks and drips water onto the floor. However, nothing beats the puddle and water leakage when it rains. There’s a hole on the wall that drips water. We had to put multiple towels to avoid from it spreading everywhere. Property isn’t taken care of. Don’t book
- Nicole (8/5): - first room didn’t have hot water, felt more like a dorm. They were very quick to respond to accommodate and move to another. the location couldn’t have been better. It is old San Juan so I do understand but getting off a plane to cold water stinks. Beautiful place and kind people, and parking right across the street.
- Desiree (10/5): - Facil acseso ecxelente apartamento muy bonito
- Gerald (8/5): - The place is great and in a perfect location. it's under construction, so I couldn't give it a five star. Still a great place to stay. Seeing a preview of what they are building, this place is going to be awesome in the near future.
- Herberth (10/5): - The property maintained the history and culture of Old San Juan while still providing the modern comforts we enjoy today. Definitely recommend to anyone looking for a cultural experience.
- patricia (8/5): - I had an issue with my first room , staff was attentive , responded quickly and issue was resolved. The location is great! Dinning and Shopping all around. Communication with the staff was quest, quick response. I will definitely be staying here again.
- Ibrahim Kalu (8/5): - Great location!!!
- Alejandro (10/5): - Besides the WiFi situation, the place was phenomenal! Customer service was at 100%. The location was in the middle of everything. The room was so beautiful and clean! I will definitely stay again next time!
- Yesenia (10/5): - It is very accessible, well equipped, customer service is excellent, super friendly, it feels cozy
- Autumn (10/5): - This is one of my favorite stays to date! Such a beautiful apartment located in a charming, historic building in Viejo San Juan. The WiFi did not work while we were there, but we didn’t really need it anyway. The staff with the Stay with Bear team were incredibly responsive and attentive while providing solutions and accommodations regarding the WiFi issue. Overall this was a wonderful stay and I would absolutely book again!
- John (10/5): - We loved the property and will come back again sometime.
- Gary (10/5): - Apartment was in a great location and a quick walk to lots of shops, food, cafes, bars, etc. Host was very helpful, provided all info we needed to get checked in, and was quick to respond to messages. There is no elevator or parking, but we knew that in advance and had no issues. Overall, this was the perfect place for our trip.
- Kimberly (10/5): - This apartment is in a central location in San Juan. Walking distance to restaurants and shops made it very easy to get around with a toddler. The apt. was very clean and spacious. Very quick response by management when needed. We will be staying at this property again.
- Edna (6/5): - The apt is beautiful. But the building is still being “built up” There was a power outage and no generator. It would’ve been fine if it was just me but I had my 86yo dad with me.
- Kelly (10/5): - This property was fantastic in terms of its location and size. We were right in the heart of Old San Juan and couldn't have asked for more in terms of the kitchen & living space, two bedrooms, and two giant (and freshly remodeled) bathrooms. The quirks about this place were manageable but could be improved: finding the specific apartment in the building was tricky as there are no staff on site and we didn't see a single other guest. The staff were responsive via email and phone but why are there two units in the building with the same number? Very confusing. Also, there's no parking so best to get your rental car before or after your stay here. A few things in the apartment itself could use small improvements: shower faucet handle wasn't secured to the wall, missing smoke alarm in a bedroom, 3 wall AC units with three different unlabeled remotes all left on the table; took us a while to figure out which one operated which unit and then realized one had dead batteries so had to keep switching the batteries out depending on what unit we needed to work. None of these things would keep us from staying again -- we definitely would bc the good definitely outweighs the "needs improvement." But with those tiny improvements this place would get 5 stars in every category!
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