Grand Mercure Batam Centre
Location: Jalan Raja H Fisabilillah Teluk Tering, Kecamatan Batam Kota, Batam, 29461, Batam, ID
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Discover a tranquil escape at Grand Mercure Batam Centre, where modern luxury meets serene comfort.
Indulgent Spa Experience
Unwind at our full-service spa offering a variety of rejuvenating massages, ensuring you leave our hotel feeling refreshed and revitalized.
Diverse Dining Options
Savor delightful international cuisine at Ambrosia All Day Dining. Enjoy 24-hour room service or sip a refreshing cocktail at our poolside bar while taking in the beautiful surroundings.
Unmatched Convenience
With complimentary Wi-Fi, concierge services, and direct access to nearby shopping and attractions, our hotel is designed for both leisure and business travelers, providing a seamless experience from start to finish.
Don’t miss your chance to experience the charm of Batam—book your stay at Grand Mercure Batam Centre today!
Important Information
- Pool access available from 6:00 AM to 6:00 PM.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Front entrance ramp
- Proposal/romance packages available
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Porter/bellhop
- Full-service spa
- Wedding services
- Ferry terminal shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Free self parking
- Computer station
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Infant/toddler toys
- Couples/private dining
- Proposal/romance packages available
- Ballroom
- Banquet hall
- Reception hall
- Dock
- Secured parking
- Children's games
- Children's toys
- Wheelchair-accessible public washroom
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Accessible shuttle
- No accessible shuttle
- Accessible airport shuttle
- No accessible airport shuttle
- Smooth flooring in public areas
Rooms Available
-
Deluxe Suite, 1 Double Bed, City View
1 Double Bed
689-sq-foot room with city views
Layout - Bedroom and sitting area
Relax - In-room massage available
Internet - Free WiFi 25+ Mbps
Entertainment - 65-inch Smart TV with digital channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Executive Room, 1 King Bed, City View
1 King Bed
463-sq-foot room with city views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 25+ Mbps
Entertainment - 65-inch Smart TV with digital channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Deluxe Room, 2 Twin Beds, City View
2 Twin Beds
320-sq-foot room with city views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 25+ Mbps
Entertainment - 55-inch Smart TV with digital channels
Food & Drink - Espresso maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Superior Room, 2 Twin Beds, City View
2 Twin Beds
427-sq-foot room with city views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 25+ Mbps
Entertainment - 55-inch Smart TV with digital channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Deluxe Room, 1 King Bed, City View
1 King Bed
320-sq-foot room with city views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 25+ Mbps
Entertainment - 55-inch Smart TV with digital channels
Food & Drink - Espresso maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Superior Room, 1 King Bed, City View
1 King Bed
320-sq-foot room with city views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 25+ Mbps
Entertainment - 55-inch Smart TV with digital channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Guest Reviews
- Victor (10/5): - Excellent
- Xinyi (10/5): - Really near the ferry terminal, farther from the rest of town (which means peace and quiet). Short ride into the popular areas and malls. Amazing amazing amazing staff, that was the best part about this hotel!
- Boon Cheong (4/5): - Imposition of deposit when past few times don’t have. Room not ready. Soundproofing not good.
- Wan Ka (8/5): Business trip in Batam - very comfortable hotel, staffs are friendly and helpful. However the gym close a bit early at 8pm.
- Zy (10/5): - Clean and staff is courteous
- Khairunnisa (10/5): - Brand new hotel in Batam. Staff were helpful and friendly. Rooms were clean. Would be better if the pools were heated.
- Sophia (10/5): Meeting expectations - I generally prefer to stay at international chain hotels when I travel, as they offer a consistent standard of service and quality no matter where I am—and this hotel certainly lived up to those expectations. From the moment I stepped into the lobby, I was impressed by the stunning and thoughtfully designed interior. The décor is modern, tasteful, and exudes a sense of quiet luxury. The hotel is relatively new, and everything from the furnishings to the amenities feels fresh and well-maintained. My room was cosy and comfortable, with a great bed that ensured a restful night’s sleep. I appreciated the little touches—soft linens, ambient lighting, and a well-appointed bathroom. What truly made the stay outstanding, though, was the service. The staff here are genuinely warm, polite, and attentive. From the front desk to the restaurant team, everyone made me feel welcome and well taken care of. They were always ready to assist with a smile, which added a very personal touch to my stay. Breakfast was another highlight. The spread was extensive, with both local and international options, freshly prepared and beautifully presented. There was something for everyone—from hearty hot dishes to lighter, healthy choices. Overall, this hotel ticked all the right boxes for me. Excellent service, beautiful interiors, a comfortable room, and a generous breakfast—it’s everything I look for in a stay. I wouldn’t hesitate to return.
- Lee (10/5): - The stay was a pleasant one with friendly and helpful staffs. The room is clean and spacious. My family enjoy the stay.
- Boon Cheong (10/5): - Very well designed, customer orientated hotel.
- Priscilla (8/5): - Everything was perfect except that the swimming pool is a bit small so it look crowded. On the 1st night at around 11plus there was a power failure in our hotel room for multiple time, after waiting for abt 20 min, my husband & I wanted to go down to the lobby to check cos I tried to called the reception 2 to 3 times but no response. The lift is not working as the whole floor have no power at all not even the staff lift & the stair case door was only accessable on one side so not sure if we can exit on the lobby level or can we go back to our hotel room if we cannot exit, just when my husband have to go down the stairs the power came back. I immediately called the reception. The staff just comment that there was power unstable but the power tripped still continue. Then after a while only our room power is still down. My husband decide to go down to the reception to inform cos we are going to sleep but could not due to the power failuer incident. Finally the power was back & the hotel send their engineer to the room to verify but the power was fine by then.Both my husband & I could not went back to sleep after the incident. The buffet breakfast taste was nice & there are a wide variety of food. We really like everything of the hotel & understand it's still new, so there are still room for improvement. We will still come back to stay again. Thank you.
- Moe (10/5): - Amazing brand nee stayed here from Canada and up to par with the brand
- Saaria (10/5): - 4 day young hotel.. brand new. Got it at promo price for a deluxe twin room. Will definitely come back for my next visit to Batam. Only thing didn't get to experience the massage and spa as they were short handed. Otherwise, everything is perfectly fine.
Photos
