Tru By Hilton Gananoque, On
Location: 379 County Highway 2, Gananoque, Ontario, K7G 2V4, Gananoque, CA
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Escape to Tru By Hilton Gananoque, where modern comfort meets captivating adventure in Leeds and the Thousand Islands.
Recreational Amenities
Dive into relaxation with our inviting indoor pool or elevate your fitness routine at our well-equipped fitness center.
Complimentary Breakfast
Start your day right with a delicious complimentary continental breakfast, ensuring you have the energy to explore the nearby attractions.
Connectivity & Convenience
Stay connected with our complimentary wireless internet and enjoy hassle-free travel with free self-parking available onsite.
Don’t miss out on an unforgettable stay in the heart of Thousand Islands—book your room today!
Important Information
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Electric car charging station
- Free WiFi
- 24-hour front desk
- Continental breakfast
- Fitness facilities
- Free breakfast
- Free self parking
- Free continental breakfast
- Electric car charging station
Rooms Available
-
Room, 1 King Bed
1 King Bed
Internet - Free WiFi
Entertainment - Cable channels
Bathroom - Free toiletries and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Air conditioning
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Hair dryer
- Desk
- Wardrobe or closet
- Free WiFi
-
Room, 2 Queen Beds, Accessible (Roll-In Shower)
2 Queen Beds
Internet - Free WiFi
Entertainment - Cable channels
Bathroom - Free toiletries and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Air conditioning
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Hair dryer
- Desk
- Wardrobe or closet
- Free WiFi
-
Room, 2 Queen Beds
2 Queen Beds
Internet - Free WiFi
Entertainment - Cable channels
Bathroom - Free toiletries and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Air conditioning
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Hair dryer
- Desk
- Wardrobe or closet
- Free WiFi
-
Room, 1 King Bed
1 King Bed
Internet - Free WiFi
Entertainment - Cable channels
Bathroom - Free toiletries
Comfort - Air conditioning
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Free WiFi
-
Room, 1 King Bed, Accessible (Roll-In Shower)
1 King Bed
Internet - Free WiFi
Entertainment - Cable channels
Bathroom - Free toiletries and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Air conditioning
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Hair dryer
- Desk
- Wardrobe or closet
- Free WiFi
Guest Reviews
- Danny (8/5): - Nice hotel. No restaurants within walking distance.
- Ganashyam (10/5): - Nice clean hotel. The game room is a nice touch. Close to all of the Thousand Islands attractions.
- Evelyn (10/5): - This place is new, very clean, Melissa was very friendly and helpful. It very accessible to shopping and restaurants. I would highly recommend this place.
- Carol (8/5): - The hotel was clean and inviting. We d
- Jonathan (10/5): - Great stay
- Allan (10/5): - Lovely staff at check in. Breakfast buffet was very good and staff constantly maintained the food and supplies and kept the service area spotless.
- Jonathan (10/5): - Super! very clean.
- Reuben (10/5): Gananoque's Best - Wonderful newer hotel. Would be happy to go back.
- Jacquelyn (10/5): - Convenient to the casino New, nice decor and clean! 🙂
- Kathryn (8/5): - The staff were great. The hotel was clean and comfortable. In the seb description, it looked like there was a restaurant on site unfortunately not. Breakfast was ok, but nothing special. The location was out of the way of town and we would have preferred to be in walking distance
- Woojin (8/5): - Good
- janet (10/5): - Very nice. Breakfast was excellent and coffee 24/7
- Raymond (10/5): - Easy access
- Denny (10/5): - Their was nothing we didn’t like about our stay It was a pleasant stay The staff was excellent and very helpful Can’t wait to return
- Jeffrey (10/5): - Brand new property with some nice extra features like pool table, comfortable seating in lobby area. Beds comfortable and although breakfast was busy it was good.
- Diane (10/5): - The staff were very pleasant and happy to help. Check-in and check-out was quick and easy. Very comfortable beds and so clean as it’s a brand new property.
- darlene (10/5): - All staff were extremely friendly and accommodating to our needs. Property was well maintained.
- Mary-Jean (6/5): - The Hotel noted to have been kept very clean during our 4 night stay. During our stay we had a maintenance and safety concern, our front door wasn't latching properly. We always ensure our door is shut and secure when staying away in a hotel prior to leaving. However, we had housekeeping come in, who did not realize that the door didn't latch properly, and they ended up leaving our hotel suite open until we had arrived back later in the night. The staff I addressed this concern with offered to switch us to another room, however it was not ideal during that time of day. This particular staff memeber did not submit this report to maintenance. The following morning I brought forward my concern, the lady in which I spoke with immediately got in touch with maintenance and made arrangements to have it fixed that same day which I was satisfied with. Additionally, part of the hotel experience is getting to use the pool, however their were hygienic and health concerns that prevented us from using the pool leaving us really disappointed. The pool was murky each and every day we took a look at it. For being a brand new hotel, this sholud not be an issue. Murky pools can lead to harmful bacteria which sholud be addressed accordingly so other guests shouldn't have to miss out. I think that this hotel has potential to be a great place to stay but they still have changes needing to be made before they can achieve that.
- andrew (10/5): - Good parking and very clean rooms
- Kimlin (8/5): - It was a pleasant stay. Loved that hot beverage was available but did not like that it was not replenished before the day was over. Also would be more convenient to pay online by credit card or by credit or debit at the time of check-in
- Julian (10/5): - Very handy to Hwy 401. Had a games room which we used for 3 evenings. Breakfast buffet was reasonable. Staff helpful and friendly.
- Rita (10/5): - Everything was great, staff kind, polite. Easy too get to…
- Andrina (10/5): - Staff were very friendly and made sure our stay gave us everything we needed. Would stay here again. Best hotel in the area.
- Victor (10/5): - Clean
- Anka (10/5): - Personnels sympathique, compréhensifs, courtois, tres propre
- Kim (8/5): - The hotel is new and in perfect condition. The location isn’t close to anything but it is a good cost effective option.
- Philip (10/5): - Great place to stay. Staff are great.
- Patricia (10/5): - Just perfect
- David (10/5): - The pool was great ,alittle chilly but refreshing, the hotel is new and price is right
- Parvinder (10/5): - Really good service and staff.
- Mélanie (10/5): - Tout était absolument parfait lit extra confortable et propreté remarquable
- Joanie (10/5): - Good hôtel new and good activities for kids! Gym wow!
- Eddie (8/5): Would stay again - Hotel was new and clean, pool was nice. Lounge area was modern. Everything was great until I got stuck in the elevator but the staff quickly fixed the problem and were apologetic. Close to the highway and casino.
- Sahil (8/5): - Breakfast could have been better - rooms were smaller in size. Other than that, everything was really good!
- Thy (8/5): Family trip - It was a wonderful stay. The hotel is beautifully decorated and bedding is soft and new. Its quiet at night which was nice. Very close to the casino which is just a few mins of walking from the hotel. We had a great time with family. played some games of pool.
- maryam (8/5): - Public restrooms on the lobby were dirty. The pancake machine didn’t work.
- Hernando (10/5): - Great small property, ideal for a short stop
- Giulia (10/5): - Amazing stay at this hotel. Very clean, friendly staff!
- Reinhart (10/5): - TRU is a new Hilton brand, great for an overnight stay located just off the 401. Friendly staff. Sparse, tidy rooms with a king size bed. Nice breakfast for a quick get-a-way.
- Barb (8/5): - Friendly staff, great pillows and beds. Location good as well.
- Enrique (10/5): - The staff named Jasmine was nice and accommodating. Very clean and quiet.
- Narendra (8/5): - Overall everything is
- Jiehui (10/5): - It’s very convenient to commute to the port where we will take a 1000 island lake cruise. The breakfast is very good and has a lot of fresh choices . The hotel is new , everything is clean. The staff are all very helpful.
- Sylvie (10/5): - Thank you for the excellent service ! We rented 7 rooms and everyone was very satisfied
- Rita (10/5): - Location, clean great service
- Yadeira (10/5): - Traveled with my family and we had a wonderful experience. The property was new, clean and conveniently located. Staff was very friendly and made us feel welcomed. The hotel concept is great and has a shared living space with things to do, including a foosball table and a pool table. The indoor pool was also nice. Available gym as well. Nice beds and comfy room although not as spacious but enough to relax and recharge.
- Alexander (10/5): - Nice new hotel
- Annie (10/5): Bel hôtel - C’est un nouvel hôtel donc très propre et le déjeuner était bon (crêpes, œufs brouillés, saucisses, gruau, quelques fruits et yogourts).
- Leslie (10/5): - Breakfast was a bonus. Pool and pool table were great. Nice large room. Staff very accommodating.
- DURGA PRASAD (6/5): - Hotel is good, my experiece is ok, air-conditioning is a problem, (may be it has a problem in our room).
- Amani (10/5): - We had an amazing stay , the property is clean and the staff are super friendly and helpful.Highly recommended
- Neil (10/5): - Great property, fun games for the children, dog friendly. Had a great time and would stay again!
- Nick (10/5): - Staff seemed on the ball. TV streaming was lagging.
- Gagan (10/5): - Outstanding stay.
- Janis (10/5): - Love the comfy bed and beautiful linen. Hooks in bathroom, shelf for luggage and night light. Staff were friendly and very efficient
- riad (10/5): - Brand new, excellent design and great location. Breakfast is good.
- Nermin (10/5): - This is how a hotel should look… Clean, quiet and well-maintained..
- Vernon (10/5): - We were pleasantly surprised ! Bed was great! Loved the lobby area and breakfast had a lot of choices ! Complimentary coffee and tea! Loved that there was flavoured tea. I also loved the body wash and shampoo and conditioner in the shower! We got 10$ vouchers each for the casino accros the road! The staff are very friendly and helpful. This hotel made our stay so much better for our city cruise and bolt castle tour . We will definitely stay there again !
- Maxime (10/5): - Brand new and very nice room. Strongly recommend.
- Wai-Hing (10/5): - The hotel was very clean. Staff were welcoming and made our short stay enjoyable.
- Rosa (10/5): - Nice, clean property taht is centrally located.
- Wendy (10/5): - The hotel was very nice, clean, and new. Conveniently located, as it was a 6 minute drive from A thousand islands cruise, and also close to many restaurants!
- Tizazu (10/5): - Excellent
- Anna (10/5): - Great location, brand new hotel, very clean and well kept, excellent breakfast, wish there was normal cutlery and plates- not paper ones. But the stay was great overall!
- Philip (10/5): - Good place
- Phil (10/5): - Wow this is a brand new hotel Very nicely decorated Ev parking is free for recharge Nice pool
- Uri (8/5): - $100.00 additional withdrawal without notifying us!!!
- Christophe (10/5): - Nice place. Everything is new. The offered activities, pool table, swimming pool, and gym are really great.
- Rahul (10/5): - Nice clean hotel with friendly staff.
- venus (10/5): - Brand new hotel very clean and friendly staff
- Linda (10/5): - We really enjoyed our stay. Very clean and the beds were so comfortable. The lady at breakfast was so friendly and helpful. Will return
- Matthew (10/5): - Breakfast could be longer. We are on vacation
Photos
