Surestay Studio By Best Western Paradise Lancaster County

Location: 3063 Lincoln Hwy E Building #2, Paradise, Pennsylvania, 17562-9651, Paradise, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Rooms Available

• Standard Room, 1 King Bed, Non Smoking, Kitchenette (1st Floor)

  1 King Bed

  288-sq-foot individually furnished room with a balcony/patio

  
  

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 42-inch Smart TV with satellite channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Yard, iron/ironing board, and laptop workspace

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Hardwood flooring in room

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Yard
  • Access via exterior corridors
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided
  • Smart TV
  • Soap
  • Window screens
  • Laptop-friendly workspace
  • Freezer

• Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (1st Floor)

  2 Queen Beds

  288-sq-foot individually furnished room with a balcony/patio

  
  

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 42-inch Smart TV with satellite channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Yard, iron/ironing board, and laptop workspace

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Hardwood flooring in room

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Yard
  • Access via exterior corridors
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided
  • Smart TV
  • Soap
  • Window screens
  • Laptop-friendly workspace
  • Freezer

• Standard Room, 1 King Bed, Non Smoking, Kitchenette (2nd Floor)

  1 King Bed

  288-sq-foot individually furnished room, located on the top floor, balcony/patio

  
  

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 42-inch Smart TV with satellite channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Yard, iron/ironing board, and laptop workspace

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Hardwood flooring in room

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Yard
  • Access via exterior corridors
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided
  • Smart TV
  • Soap
  • Window screens
  • Laptop-friendly workspace
  • Freezer
  • Location - top floor

• Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (2nd Floor)

  2 Queen Beds

  288-sq-foot individually furnished room, located on the top floor, balcony/patio

  
  

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 42-inch Smart TV with satellite channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Yard, iron/ironing board, and laptop workspace

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Hardwood flooring in room

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Yard
  • Access via exterior corridors
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided
  • Smart TV
  • Soap
  • Window screens
  • Laptop-friendly workspace
  • Freezer
  • Location - top floor

Guest Reviews

• John (10/5): - Clean room, comfortable bed, good breakfast with many options. Staff was friendly and helpful. Price was reasonable. Would definitely stay again.
• Toni (8/5): - Breakfast was good... a/c and heating were fine... just some quirky things with some bugs, light out by sink, problems with wifi on Sunday before we left... but staff was amazing... just older room... but not bad..
• Vickie (10/5): - Very nice breakfast, friendly staff, clean and very quiet, grounds are maintained very well and entrance to your room well lit while providing a comforting home-like vibe, will return and I recommend
• Bobby (6/5): - Room musky and air conditioner didn't put out much cool air. Breakfast was nice
• Benford (8/5): - Check in was a breeze, the rooms were ready so they let us check in early. Rooms were clean and well appointed.
• William (8/5): - Very good
• Kristen (4/5): - Room was clean enough and somewhat updated , the building itself is very outdated. Layers and layers of paint on the building, dented railing. Litter go up the stairs. Looks and feels very outdated. Although the room had a decent kitchen( stove top, fridge, microwave) the room only had 1 plate, 1 fork and 1 knife. A small pot or tea kettle would be helpful. Maybe a sponge or even some paper towels? Pool was clean. Very limited hot water in shower. I would not recommend.
• Kathleen j (10/5): - It's run by very efficient staff. Very polite and helpful! The men and women that do the breakfast are truly amazing people! Very helpful and everything was always filled with fresh food! Thank you for a great 5 days 😊
• Carole (8/5): - An enjoyable stay but would appreciate grab cars for safety in the shower area
• Sean (8/5): - Breakfast was early so we got to eat before we checked out for our sporting event.
• Alexandra (6/5): - floors weren’t the cleanest & tub backed up a lot but overall wasn’t bad. stayed the weekend for my friends wedding. everything was near by, very convenient location to everything
• David (10/5): - Nice breakfast ,pool, and gym.
• Rebecca (10/5): - Breakfast was FANTASTIC, room was clean and had so many amenities. Evening staff needs a little more training. Overall great stay.
• Jasmin (10/5): - Great place to stay, room was nice and the staff was welcoming. The breakfast was good and had a good variety of options.
• Timothy (8/5): Lancaster vacation stay - We stayed in the suite, bathroom is a little small but there is a sink & counter outside of it, nice having a full size refrigerator & beds were comfortable, overall cleanliness was good.
• Moneta (8/5): - Room was spacious. It was a wonderful surprise to come back for our second night to see that the beds were made, garbage emptied and fresh towels. That is a rarity these days!!
• Efigenia (10/5): - I m 75 years old, the bathroom is not safe to shower, no Randle to get into the bathtabe
• John (2/5): - I liked nothing beds were uncomfortable and pillows had no support and flat…. Breakfast was nasty….staff was rude
• Marland (10/5): Nice - Nice accomodations! Large fridge!
• Melissa (8/5): - The location was nice. There is a place to see a show and get dinner that’s walkable. Although there are no elevators it’s only a small walk up to the second floor. The suite has a burner top stove which was great except there are no pots or pans to utilize them. We brought food but had no way to cook it unless we used the microwave. The bed was comfy, everything was clean. The water pressure in the shower was fabulous. We did ask to have maintenance come because our phone didn’t work. They did not come. There is a way to check out from your room by dialing a certain number but I called the lobby on my cell and they were able to do it. Overall I’d give them 4 1/2 stars and would stay again.
• Daniel (8/5): - Solid value
• Robert L (4/5): - It’s pretty close to everything. The pictures that they show you are quite what they seem and there’s two buildings. We were in the second building not the main building so maybe it would have been better but we didn’t realize we were put in the second building. It wasn’t to clean and we had problems with the tv both nights we were there.
• Robert (8/5): - Property was very nice there was a cricket in the air conditioner chirping all night long got very little sleep
• Jessica (10/5): - Everyone was really nice and helpful. Very peaceful stay!
• Nino (8/5): - Staff are awesome, room is well kept, breakfast was good and parking is not bad at all even on late nights.
• Renee (8/5): - Very nice and clean room. It did smell a little like someone smoked in it though. We also booked the room for 4 people but only had 3 sets of towels. They came quickly when we called for extra towels. Also, good thing I brought body wash because the one in the shower was empty.
• Sandra (4/5): - originally we were in a room with a kitchenette, full size refrigerator, stove and microwave. When we turned on the heat it smelled like something was burning. So, they moved us to another room which only had a mini refrigerator. I asked if they were going to credit me for the inconvenience and his reply was, "he gave us a better room." Grant you there was no burning smell in the new room but we didn't have the kitchenette that we booked for
• Christine (10/5): - On our 3rd day there we let housekeeping know that we did not need service to our room that day, so went to dinner came back and our room was serviced after we said no. The last day checkout was 11 am and it was 9:35 am, thank goodness the top slide lock was on, the housekeeper did not knock on the door prior to entering like they should and just opened the door which scares me because no one is expecting that to happen, I was upset with the fact no one knocked but just tried to enter, I guess they assumed that everyone must check out early. Not always the case. But other than that it was a great experience and would visit again, it's close to outlets, restaurants etc. The price for the Surestay Studios in Paradise PA was very reasonable, especially since mine had a kitchenette, full size fridge stovetop microwave toaster and small coffee maker.
• Lisa (10/5): - Amazing one of the best we’ve stayed at for a hotel in Lancaster. Rooms were clean beds were comfy and the office with the store and breakfast was nice thank you so much we will be back
• Deborah (10/5): - After having stayed at several hotels in the Pa area, I found this one to be one of the most enjoyable ones including the unexpected amenities such as stove, actual refrigerator, dishes and cutlery and just an overall pleasant experience. Already started recommending it.
• Lisa (10/5): - The original hotel we were gonna stay at was closed when we arrived and so last minute at 12 AM, I had to book this hotel which was one of the only ones that was available on the website at the time. Boy am I so happy that I got to stay here instead of the other trash place I was going to stay at that lied about the time that they can check in. This place was wonderful. The little store inside was wonderful. The people at the desk were very nice. I mean this place was perfect. The price was great and I have absolutely no complaints whatsoever. They took us last minute our booking went through before we even got there. Everything was very nice. We will be back and only staying here.
• Brenda (10/5): - The breakfast was good lots to choice from. Checking in was easy nice people at the desk. The room was good liked the full refrigerator. The floors in the room were dirty sticky, The outside walk up was dirty it smelled like dog.The 2 pools were nice one out and one in. In all it was not bad. Just need to clean better.
• Beverly (10/5): - Friendly and helpful staff, great breakfast and clean comfy room.
• Oxana (10/5): - Better than other hotels I stayed for that price
• Tony (10/5): Great Property! - Suprise how nice the property was! No carpet in room was only thing i would say we did not like. Many choices for breakfast, and yes little croweded.
• Marvin A (10/5): - Excellent place, very clean and quiet. They clean the rooms every day and offer variety for breakfast. They have many options to eat. I recommend it.
• Leslie (8/5): - When I checked in, the man behind the counter was abrupt and rude. No greeting of any kind. We had to wait 15 minutes to check in because no one was at the desk. The room was clean and newly renovated. There were no towel racks, the TV said no signal and you could see daylight all around the exterior door. The breakfast staff was very friendly and the woman we checked out with was very pleasant.
• Verified traveler (8/5): - Very clean and comfortable. Only downside the coffee machine didn't work.
• Paul (10/5): - Very nice place to stay
• Dean (10/5): - We stayed one night in August 2025. Everything was excellent. Would most definitely stay again! Breakfast was very good, hot and cold food! Room was very clean. Excellent all around!
• Beverly (10/5): Great stay - Room was extremely clean, breakfast was delicious and staff was super friendly. My new go to in Lancaster.
• Thomas (8/5): - Go here. It’s cheaper than Cape May.
• Paula (10/5): Nice place - The place was wonderful. Breakfast is very good nice selection of food. Rooms were clean. Pools are well maintained.
• Dorothy (10/5): - This place is amazing - always stay here yearly on our vacation. Breakfast is different everyday very delicious! Place is near shopping areas beautiful Amish farms and great entertainment!
• sonya (10/5): - Staff was very nice.
• Michele (8/5): - Windows could use curtains. Sun cam in brightly, other than that room was great
• Tammy (8/5): - I liked the free breakfast. Nice selection and tasted good. Plenty of free parking. Hardwood floors in room need to be mopped daily. If you walk around without shoes, your feet will be filthy!
• Elizabeth (10/5): - This property was great. Much better than I expected. Staff was friendly . Breakfast was above what I've seen in other motels. Great location quiet yet just a few miles from shopping. Access to the other hotels pool, gym and laundry. Coffee available 24/7
• Beverly (10/5): - Room, pool and breakfast were all great.
• cheryl (10/5): - Front desk lady on duty during our stay was very helpful and very friendly. Room is very clean and updated. Safe place to stay. Cant beat the price we got for a night stay. We will surely come back and recommend highly to others.
• LUCRETIA (10/5): - Many food ootions for breakfast buffet. Quiet area and clean. Would reccomend highly.
• Thomas (6/5): - Walking on the floor made our feet or socks black. Shower didn't drain properly so we had to stand in water. Bathtub faucet needs attention.
• Robin (8/5): Magic show - Great location, breakfast lots of choices, room spacious and clean. The staff greeted us and helped with any questions we had.
• Latasha (8/5): - Staff was nice, great deluxe continental breakfast daily, room was cleaned daily. Just understand you are booking with SureStay by Best Western Plus… Best Western Plus and SureStay are combined as far as amenities but SureStay is the older (but renovated) part and you have to walk to the main building for the store, laundry, breakfast, and inside pool. There isn’t an elevator on the SureStay side either. But if you call or go to the front desk of the main Building Best Western Plus they immediately provide what you need.
• Thomas (6/5): - Disappointed in the “cheap motel” aspect of the stay. The outside of the building was rundown. The inside was nice enough. Pretty noisy. Accommodations were very basic - not great. It wasn’t the wor
• dominique (8/5): - This property was older it had somewhat up to date appliances. Space was small but not bad bathroom is small. The breakfast was great every morning the staff was so nice from the desk services, to cook to housekeeping. So quiet and peaceful had both i door and outdoor pools!
• Verified traveler (4/5): Fun trip - We were told our reservation was for an annexed building. There was no elevator. The building was in awful condition. Despite being told at check-in the description was shown when we reserved, we looked and couldn't find it. Will not be staying there again.
• Monica (10/5): - I absolutely loved staying here. The breakfast was amazing. The staff was very nice.
• Debra (8/5): - Their breakfast was the best we’ve ever gotten for free. Lot to pick from and all was very tasty.
• Andressa (10/5): - A great place to stay.
• Christine (6/5): - It was fine for the 2 nights we were there. The room had a very motel feeling. It was clean but not updated, and the beds were on a cot type platform where the mattresses would slide.
• rendy (10/5): - Great
• angela (10/5): - Curious an polite staff. Fast check in and check out Awesome breakfest buffet. And different meal every day. Everything was delicious. Would stay there again in the future.
• YONG (8/5): A OK type lodge - Location is very convenient, breakfast is good enough. But, we lived in a separate building other than main building, which is fairly noisy during early morning by going through traffic.
• Luciana (10/5): - The pool and breakfast was great!
• John (10/5): - Loved
• Melissa (10/5): - We love staying here. It was great. It was nice and clean. Both pools were great.
• B (10/5): - Great place to stay.
• Theresa (10/5): - Was great.
• Cindy (10/5): - The room was beautiful. Everything was very updated. Beds were very comfortable. The kitchenette was equipped with a nice size refrigerator and freezer, microwave, dishes, silverware, sink, toast and coffeemaker with supplies. We were within walking distance to the main building that had a nice indoor pool, small store and nice breakfast set up. The free breakfast had many items and everything was delicious. We will definitely stay there again.
• mark (6/5): - Booked in wrong building than what i was expecting, didn't kniw there were 2 so i ended up in a different one than last time i stayed. There was no body wash in bathroom and only 1 place setting in kitchen. No towels at pool buf i called and some were brought over. The room was smaller in thus building than the main one where i stayed last time.
• Allison (6/5): - Thankfully the room was in better shape than the exterior of the building. The outside and staircase was very dirty, cracked, unkept looking. It made us very nervous about what the interior if the room would be
• Toni (8/5): Great place - Very nice place to stay. Close to Sight and Sound and many other sights to visit. Also very good restaurants. Would stay again. Also a few slot, games of chance. Breakfast was amazing
• Jeff (4/5): - The room was very dirty with poor sound insulation. In 2023 we stayed at the same location but stayed in the Best Western hotel which was much better. I don’t recommend this property, though the Best Western hotel itself is okay. Love Lancaster and the location of this property is good. Next time will stay in a different hotel.
• Annette (10/5): A wonderful place to stay! - I was completely surprised at how very nice this hotel is. We spend quite a bit of time in the Lancaster area, though this was our first time here. Indoor and outdoor pools. We used the indoor pool as it is early in the season and a rainy couple of days. Pool was chilly but not too cold. Loads of fresh towels ready as soon as you come out. Lounge chairs all around. A breakfast buffet comparable to that if a restaurant is included. Rooms are modern and fully updated. A personal kuerig is on the shelf waiting for you to make coffee with regular and decaf choices. Full size refrigerator and small glass top cooking elements and a large microwave are at your disposal to prepare a meal or snacks. Absolutely a best choice for anyone traveling in or around Lancaster. Great for an overnight or family vacation. A wonderful place to stay!
• Jonathan (4/5): - Had to book here one afternoon on the fly and stayed for one night. We were provided a room in an 'annex' building. The building is more like a 2-story motel facility and is kind of old, although they apparently have done some renovation to some of the finishes and built-in furniture. Unfortunately, it feels likely a fairly shoddy renovation, because so much of the base building needs renovation as well, and it becomes apparent next to, say, the newer LVT floors (e.g., rotting metal door frames, painted over textured wall finishes). The rooms a kind of small, so there wasn't much space to open even our two carry-on size travel bags. The room features a hotplate and a larger fridge, which is nonsensical considering the size of the room. More importantly, the hotel really fell down on cleaning. The room was frankly dirty. Initially, we found pubic hair on the bedspread, and then there was visible dirt on the floor edges, which were LVT. We had their staff come and clean this up. We left shortly after arriving for an event, and came back late. Only then did I realize that it looked like the shower had either been used previously by a very hairy person or they had cleaned the shower with a dirty mop on the walls. It was truly disgusting. We were too tired to do much about it, and we left as quickly as possible in the morning. The Hotel was apologetic but not much else; they attributed the issue to a shortcoming in their current cleaning operation.
• Odalisa (4/5): - Bathroom was dirty. Floors were dirty. Alot of hair in bathtub and an open soap bar that we did not use. This is more like a motel not a hotel. Will not stay here again.
• Dana (10/5): - Easy check in. Everything looks clean.
• Samantha (6/5): - Checked in at the main Best Western property to stay in the SureStay part. The key card didn’t work at first so we had to walk up to get a new one. Not a problem. The room was dirty and there was a used wet washcloth in the tub. The tub was obviously not clean and neither were the floors throughout the room. There was a urine smell on the bathroom. We cleaned the writhing in the bathroom to make sure we didn’t shower in anyone’s germs. The bathtub drain didn’t work well and had a clog - Very disgusting to shower in a hotel and have the water come up past your ankles. The kitchenette area was nice. The breakfast was GREAT, though. The pools and gym were also great features. It was also very quiet since not many people were staying at the SureStay. I most likely will not come back to this place for the lack of cleanliness of the room.
• Gary (6/5): - It was listed as a Lancaster hotel, which is true only in an extended sense. I was a half hour drive to Lancaster. I suppose this is partly my fault for not checking more closely where "Paradise" is. The breakfast was good, people working there were pleasant and courteous. The biggest problem was that we felt deceived. The property pictures make it look like hotel, when in reality half the rooms (including ours) are in a separate building, which is a converted motel. The room itself was clean and looked relatively redone, but it was clearly a 1950's motel conversion: the room was narrow and hard to get around in, with the sink outside the bathroom. The outside hallways were fairly dirty, looking like a 1950's motel. If we'd known we'd be getting a converted motel in a separate building, we'd never have stayed here.
• MY CL (10/5): - Staff was super friendly
• Betty (6/5): - For seven days our sleep bed sheets was never cleaned - they kinda put them on the bed. The bring new towels iffy and finally bought a tub mat - the last two days. Why - why - WHY are no towel hangs. This is AWFUL MISSING. The breakfast was WONDERFUL!!
• Soralis (10/5): - Beautiful
• Glory (10/5): - Nice place to stay, comfortable and quiet. No complains.
• Jill (2/5): - This stay was horrible. This hotel does not have office. You have to go to different hotel to check in. This does not have elevator. This hotel does not have indoor pool or breakfast you have to go to different hotel to obtain this.
• Kevin (10/5): - We had an amazing stay and the amenities were perfect.
• Lindsay (10/5): - The staff were amazing and were very helpful and courteous. The room was very clean and well appointed. No major issues, except a slight problem with the air conditioning, but staff immediately worked to correct. I highly recommend!
• Kristina (8/5): - I had a great experience at this hotel. It was clean, everyone at the front desk was friendly. I would go back when in the area again
• Eugene (10/5): - Room is completer with amenities
• Melissa (10/5): Great Stay! - We had a wonderful stay at this property! It was very clean, comfortable and full of friendly people who were always willing to help! We loved the location. It was centrally located to all things in the Amish countryside. We loved the look of the property, full of so much charm
• Clyde (10/5): Ok - Everything as expected and a good price
• Wendy (10/5): - The room was very clean. The breakfast had lots of choices
• Shannon (10/5): - We loved our room and enjoyed the pool; the breakfast was amazing..
• Kris (10/5): - They guest relation dest was super friendly. They rooms were clean and the staff were awesome. If something was not working they took care of it immediately. We’ll definitely have to stay there again when we’re in town.
• Kevin (10/5): Great Hotel - this was a last minute, need "something" kind of booking, since my other plans were messed up by the other hotel. rooms were immaculate and comfortable. huge queen size beds. breakfast was great definitely will make this a place to stay when we're in Lancaster

Photos