Crans Montana Suites

Name: Crans Montana Suites
Address: Route de Vermala, 39, Crans-Montana, Valais, 3963, Crans-Montana, CH

Location: Route de Vermala, 39, Crans-Montana, Valais, 3963, Crans-Montana, CH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Experience unparalleled luxury at Crans Montana Suites, where winter wonder meets Art Deco elegance.

Ski-in/Ski-out Access
Hit the slopes with ease, thanks to our convenient ski-in/ski-out access. Enjoy a complimentary ski shuttle that makes daily trips to the mountain hassle-free so you can focus solely on your skiing adventures.

Delicious Dining Options
Indulge your taste buds at The Gallery Lounge & Bar, where garden views accompany delectable bites and delightful drinks. Alternatively, enjoy the convenience of room service during limited hours after a long day of activities.

Comfort and Connectivity
Unwind in one of our 24 uniquely designed rooms featuring Smart TVs, espresso makers, and complimentary Wi-Fi. Each room ensures you feel right at home, fostering relaxation in between your exciting excursions.

Don't miss out on this unforgettable experience; book your stay at Crans Montana Suites today!

Important Information

Only registered guests are allowed in the guestrooms.
A car is not required for transportation to and from this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

Free breakfast
Accessible bus station shuttle
Nature reserve
Health or beauty spa nearby
Express check-out
Area shuttle (surcharge)
No single-use plastic straws
Comprehensive recycling policy
Books
Area rugs in public areas
Hardwood flooring in public areas
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Ski storage
Designated smoking area
Concierge service
Outdoor furniture
Elevator
Gift shops or newsstand
Downhill skiing nearby
Cross-country skiing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Ski storage
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Express check-out
Limo or town car service available
Ski-in/ski-out access
Snowmobiling nearby
Snowboarding nearby
Ski lessons available nearby
Ski equipment rental shops nearby
Golf lessons available nearby
Billiards or pool table
Tours/ticket assistance
Wheelchair accessible parking
Area shuttle (surcharge)
Free reception
Casino shuttle (surcharge)
Snack bar/deli
Parking (limited spaces)
Ecotours on site
Mountain biking on site
Snowshoeing on site
Free self parking
Train station pickup (surcharge)
Sledding nearby
Snow tubing nearby
Free ski shuttle
Ski passes available
Free buffet breakfast
Rock climbing nearby
Train station drop-off (surcharge)
Books
Shared microwave
Shared refrigerator
Art gallery on site
Nature reserve
Banquet hall
Eco-friendly toiletries
LED light bulbs
Bus station shuttle (surcharge)
Children's games
Casino nearby
Health or beauty spa nearby
Horse riding nearby
Ice skating nearby
Snow sports gear
Wheelchair-accessible van parking
Secured bicycle storage
Bicycle parking available
Change of towels (on request)
Change of bed sheets (on request)
Coworking spaces
Well-lit path to entrance
Stair-free path to entrance
Locally-owned & organized tours & activities
Showcase for local artists
At least 80% of all lighting comes from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No single-use plastic soda bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Accessible shuttle
No accessible shuttle
No accessible bus station shuttle
Accessible train station shuttle
No accessible train station shuttle
Tile flooring in public areas
Hardwood flooring in public areas

Rooms Available

Superior Double or Twin Room, Private Bathroom, Valley View

2 Large Twin Beds
215-sq-foot individually furnished room with valley and mountain views

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 21-inch Smart TV with premium channels and Netflix
Food & Drink - Mini-fridge, minibar (stocked with some free items), espresso maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Laptop workspace, highchair, and access to in-room childcare; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Desk
- Private bathroom
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Changing table
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Travel crib
Comfort Studio, Kitchenette, Mountain View

1 King Bed
248-sq-foot individually furnished room with mountain and garden views

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 21-inch Smart TV with premium channels and Netflix
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and espresso maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Laptop workspace, highchair, and access to in-room childcare; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbs
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Stovetop
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Changing table
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
Comfort Double or Twin Room, 2 Twin Beds, Private Bathroom, Mountain View

2 Twin Beds
215-sq-foot individually furnished room with mountain and garden views

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 21-inch Smart TV with premium channels and Netflix
Food & Drink - Mini-fridge, minibar (stocked with some free items), espresso maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Laptop workspace, highchair, and access to in-room childcare; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Desk
- Private bathroom
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Changing table
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Travel crib
Panoramic Double Room, Mountain View, Mountainside

1 King Bed
237-sq-foot individually furnished room, furnished balcony with mountain views

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 21-inch Smart TV with premium channels and Netflix
Food & Drink - Mini-fridge, minibar (stocked with some free items), espresso maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Laptop workspace, highchair, and access to in-room childcare; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Desk
- Private bathroom
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Changing table
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
Family Apartment, Kitchen, Mountain View

1 King Bed
646-sq-foot individually furnished room, furnished balcony with mountain views

Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 21-inch Smart TV with premium channels and Netflix
Food & Drink - Kitchen with stovetop, oven, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Laptop workspace, highchair, and access to in-room childcare; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbs
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Oven
- Stovetop
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Changing table
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available

Guest Reviews

Chi Hong (2/5): Unacceptable and unprofessional service - I had booked a 6-night stay in a suite, but from Day 4 onward, there was no housekeeping provided. The room was not cleaned, and fresh towels and amenities were not supplied until Day 6 after reaching one of the staff by WhatsApp. Additionally, breakfast, which was clearly stated as included for all six days, was only available on the first 3. This abrupt and unexplained cancellation of promised services is both misleading and unacceptable. What’s worse, there was no staff present at the hotel at all. The front desk was unattended, phone calls went unanswered, and messages were ignored. After multiple failed attempts, I finally received a response only through social media, stating that all staff had left due to the end of the season. This explanation is completely unacceptable, especially as no guests were informed beforehand, and no alternative support or action was offered, even after I reached out. The most appalling part of this experience occurred on the final day. A heavy snowfall disrupted all transportation in Crans Montana. No buses or funicular were operating, and our pre-booked taxi never arrived, again, with no notification from the hotel or any assistance whatsoever. With no staff to turn to, we were forced to walk down to the funicular station through snow and ice with our luggage, completely unaided. As a direct result of this chaos and lack of support, we missed our flight. This experience was not only stressful, it was a nightmare absolutely.
Tomas (10/5): - Brand new clean functional and very comfortable room. Spacious comfortable public areas in hotel. Excellent healthy breakfast. Very friendly welcoming manager. I enjoyed a nightly supper in the restaurant- - food was excellent and reasonably priced. Convenient shuttle bus to and from the slopes with bus stop 1 minute from the hotel. The slopes are walkable - - probably 8-10 minutes but I preferred the shuttle bus given my age. The skiing at Crans-Montana was excellent. Overall a wonderful stay. Kudos to Pablo the manager!! Thanks- - hope to be back again.
Lukas (10/5): - Wir haben uns von Anfang an sehr wohl und willkommen gefühlt. Es herrscht eine sehr gute Stimmung im Haus und unter den Angestellten. Der Manager ist außerordentlich freundlich und relaxt. Wir würden diesem Betrieb 4 Sterne geben! Nun wünschen wir der ganzen Crew ein tolles Jahr und viel Erfolg. Auf jeden Fall kommen wir wieder.
Ava (10/5): - We had an amazing experience at Crans Montana Suites. All of the staff were very helpful and welcoming. Pablo even gave us some great recommendations for places to eat around town. It was very convenient for skiing with only an 8 minute walk to the Arnouva gondola. We really enjoyed playing pool and backgammon in the lobby and having drinks or coffee. The complementary breakfast was really great in the morning. The accommodations were beautiful and clean. Last but not least, they have some friendly dogs that you will see around the lobby, and we enjoyed giving Teddy some pets.