Los Picos Hotel & Suites Bucerias
Location: RETORNO PLAYA PONTOQUE, S/N, Bucerías, NAY, 63732, Bucerías, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Immerse yourself in the enchanting beauty of LOS PICOS HOTEL & SUITES, where comfort meets sophistication in the heart of Bucerías.
Stunning Views and Relaxing Ambiance
Take in breathtaking views from our terrace and serene gardens, perfect for relaxation or intimate gatherings. Our communal living room invites you to unwind and socialize in a cozy setting.
Exceptional Dining Experience
Savor delicious meals at our on-site restaurant, offering a menu crafted to please your palate and enhance your stay.
Modern Comforts and Convenience
With 173 air-conditioned rooms featuring flat-screen TVs, complimentary Wi-Fi, and luxurious rainfall showers, our accommodations ensure you feel right at home. Plus, enjoy the ease of free self-parking and multilingual staff ready to assist you.
Don’t miss out on an unforgettable stay—book your escape to LOS PICOS HOTEL & SUITES today!
Important Information
- Pool access available from 10:00 AM to 10:00 PM.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Front entrance ramp
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Outdoor furniture
- Elevator
- Television in common areas
- Multilingual staff
- Front desk (limited hours)
- Wedding services
- Tours/ticket assistance
- Wheelchair accessible parking
- Free self parking
- Beach umbrellas
- Beach sun loungers
- Beach towels
- Beach volleyball on site
- Covered parking
- Outdoor entertainment area
- Wheelchair-accessible van parking
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Suite 2 habitaciones con cocineta vista alberca - Tobogan
1 King Bed and 2 Double Beds
Overlooking the pool
Layout - 2 bedrooms and dining area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Safe, window screens, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days
Accessibility - Lever door handles
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Window screens
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Habitación estándar económica Queen sin vista - área tobogán
1 Queen Bed
194 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Safe, window screens, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days
Accessibility - Lever door handles
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Window screens
- Lever door handles
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite 2 habitaciones con cocineta frente al mar
2 Double Beds and 1 King Bed
Overlooking the beach
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Safe, window screens, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days
Accessibility - Lever door handles
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Window screens
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suites 2 matrimoniales con cocineta vista alberca - tobogan
2 Double Beds
Overlooking the pool
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Safe, window screens, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days
Accessibility - Lever door handles
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Window screens
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Torre Picos - Mini Suite Queen Vista al Mar
1 Queen Bed
269-sq-foot room with ocean views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Kitchenette
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, window screens, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days
Accessibility - Lever door handles
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Kitchenette
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Window screens
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Habitación dos matrimoniales sin vista - tobogan
2 Double Beds
267 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, window screens, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days
Accessibility - Lever door handles
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Window screens
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Torre Picos - Deluxe 2 Queen Vista al Mar
2 Queen Beds
269.1-sq-foot individually decorated room, balcony with ocean views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, window screens, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days
Accessibility - Lever door handles
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Window screens
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Torre Picos - Deluxe King Vista al Mar
1 King Bed
268-sq-foot room with ocean views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Safe, single sofa bed, and window screens
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days
Accessibility - Lever door handles
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Window screens
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Habitación dos matrimoniales frente a playa
2 Double Beds
268-sq-foot room with beach views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, window screens, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days
Accessibility - Lever door handles
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Window screens
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Marco a (8/5): - Tienen una ubicación muy buena, la torre es construcción reciente, pero ya se nota falta de mantenimiento… el staff de recepción bien a secas, no muy dispuestos a complacer al huésped
- Eduardo (10/5): - todo perfecto
- Isaac (8/5): - Por el precio está excelente
- Emiliano Soto (8/5): - Servicio excelente asi como su ubicación. Instalaciones algo descuidadas
- chikiz (10/5): - Todo exelente
- Claudia (10/5): - Nada
- Alejandro (8/5): - Las condiciones de la cocina un poco descuidados
- Alondra (10/5): - ..
- Carlos (10/5): - Bueno
- JOSE ALFREDO (10/5): - Excelent
- Daniela Morales (8/5): - Buena ubicación y es un hotel bien cuidado.
- jose gerardo (10/5): Cumple bien lo qu yo buscaba - Pues es un hotel sencillo, cómodo, limpio y de buen ambiente, yo estuve muy contento, encontré lo que buscaba
- Antonino (10/5): - Las albercas muy limpias y bonitas
- ADRIAN (4/5): - Bad service... we stayed there for a week, 3 times I requested coffee/sugar as they do provide coffee maker. Not only they did not provide any, they did not even cleaned/replaced the mugs we used. We did finally get coffee grounds on our last day there.
- Eugenio (10/5): - Muy a gusto
- Hector Eduardo (10/5): - Todo Excelente
- norma dalia (10/5): - La alberca de lo mejor!! Su personal atento
- Mario Arturo (8/5): - Bonito, muy bueno para los niños, pero la playa rocosa y no servía el aire de mi cuarto.
- Ali Magali (10/5): - Me gustó, nada más que al principio me confundí porque al llegar son como 2 o 3 hoteles juntos, entonces la recepción estaba en el otro hotel y para cualquier decir que no limpiaran la habitación teníamos que ir a a recepción, de ahí en fuera todo queda súper cerca, hay un Oxxo, una gasolinera y una farmacia a la vuelta
- Allen (10/5): - Muy a gusto la estancia
- Guillermo (10/5): - Bien
- Salvador (10/5): - Excelente
- Celia (10/5): - Esta muy tranquilo y bonito
- Adan (10/5): - Excelentes instalaciones. Muy grande las áreas de esparcimiento . Todo muy bien
- DEBORA (8/5): - La persona de limpieza muy grosera y déspota, debería entender que trabaja de servicio y no nos hace un favor al limpiar la habitación (mencionando que eran las 5 de la tarde y a esa hora llego a hacerlo) Por lo demás el hotel está bien, solo que en la playa hay muchas piedras
- MARICRUZ (10/5): - Todo estuvo excelente, servicio, ubicación y atención. Muy recomendable.
- Gregorio (10/5): - Lo único malo es que hay gente en la noche que toma afuera de su habitación y no dejan dormir pues no hay quien les diga que mantengan el orden y no hagan tanto ruido, pues no hay vigilancia en la noche y eso es molesto pero lo demás está excelente
- Rodulfo (6/5): - Oio
- Raquel (8/5): Clean - When we got there, one representative was rude. I asked if we could check in at 1pm vs. 3pm and said no rooms available, which is understandable. I asked if we could drop off our 3 backpacks and she said it was too much luggage. A few minutes later we saw a family was able to drop off their luggage. I asked a second representative and immediately she replied, "Of course." So, one rep was nice and one rude. The guests can only get one towel a day with limited hours to get and return towels. They write the guest name and room number along the towel number near the tag. When I went back to check in, the rude rep asked for my reservation name and.gave me my room and one key, but no WIFI or anything else. She was very rude still. I was under the impression that we had easy access to the beach, but they told me that I had beach view from the 5th floor. However, we had to cross a small street, a parking lot, and some more hotel rooms to access the beach. The infinity pool was dirty and too warm to the touch, it was uncomfortable. Another pool was a little cleaner. On the beach, it was uncomfortable to walk into the water due to the pebbles and rocks. It is only about a" 10 feet band of rocky terrain under the water. But it is all along that area. The good thing is that there is a small restaurant within walkig distance called Rinconcito Mexicano. The food there is really good. Freshly cooked as you order. There is also a convenient store.
- Manuel (6/5): Conveniente - Muy lento para el registro, el hotel me pedía que pagara nuevamente y la habitación estaba pagada. No se ve personal de mantenimiento en el hotel, la mejor alberca estaba verde de sucia y no se pudo usar. Nos dieron habitaciones separadas aunque estuvo sola la contigua a la nuestra. En el restaurante el servicio muy lento. Considero que les falta personal. El hotel está muy lindo y sus habitaciones cómodas. La playa tiene muchas piedras al ingresar pero ya adentro si está muy bien para pasarla en grande. Dos oxxos y una farmacia enseguida de la propiedad. La ruta de autobuses muy accesible para conocer otros lugares por tan solo 12 pesos.
- Pedro (4/5): - La alberca muy sucia el recibimiento muy mal nada de bien venido ni saludar muy mal servicio
- JOSE (4/5): Sucio - La verdad las albercas estaban pésimas estaban verdes como pantano y sucio
- Ana Karen (8/5): - le hace falta un poco más de mantenimiento pero en general, bien.
- Getsemani (8/5): - Ok
- CESAR DAVID (4/5): - Vi la foto en interné a pie de mar y no estaba a pie de mar
- Sergio Adrian (10/5): - exelente servicio desde el checkin hasta el checkout, las instalaciones muy bien y el plus, el elevador que nos encanto. el area de albercas muy limpio. muchas gracias. volvere proximamente ademas de recomendarlos ampliamente.
- Erendira (6/5): - Far from restaurants Not by the beach too noisy due to construction . Clean and spacious room. Good for the price .
- CLAUDIA (6/5): - ONE OF THE POOLS WAS WITH NO WATER, AND THE OTHER TWO WERE VERY DIRTY
- Miguel angel (6/5): - No cuantas con bel boy Les falta mantenimiento a las instalaciones La caja de seguridad no trabaja El agua tiene una consistencia rara No limpian la playa Solo hacían la cama . No limpiaron el cuarto El personal atento . Con sus excepciones
- Felipe (10/5): - Excelente servicio y comida muy buena
- Jorge (10/5): Mis vacaciones - Tenemos muchos años hospedando en este hotel, y todas las ocasiones a sido muy confortable. El personal y en lo particular Julia siempre muy respetuosa y empatica.
- Efrain (10/5): - Is nice
- Ricardo (10/5): Excelente lugar - Una excelente experiencia, ideal para descansar y desconectarse del mundo un ratito
- Jesus (8/5): - Todo el lugar está súper bien me gustó mucho lo único q no me agrado tanto q la playa está llena de piedras no t puedes meter al mar y q las albercas al día siguiente estaban sucias pero eso es por los huéspedes cochinos q van a emborrachar ahí y dejan su basura el mantenimiento pienso q debería ser por la noche o muy temprano en la mañana y el ruido de las máquinas q está afuera por las obras públicas q están haciendo pero fuera de eso esta súper bien recomendable ir con auto propio...
- Sarai (6/5): - Tiene varios detalles de mantenimiento. El baño de la habitación no funcionaba y tardaron 12 hrs en arreglarlo. El servicio mal Áreas sucias
- Verified traveler (2/5): Muy sucio - La habitación está muy sucia y descuidada, se salió la tubería del lavabo de manos y solo fueron a sobreponerlo, abajo de las camas había basura, cabellos, etc
- Gabriela (8/5): - Ninguna
- Juan Carlos (10/5): - Las instalaciones se encuentran en buen estado, el personal muy atento
- Roberto (10/5): - Únicamente tenía que dejar instrucciones para cambiar toallas y lavar las tasas del café por todo lo demás muy buen hotel
- Steve John (10/5): - We had a lot of fun here. One pool was closed, but the rest of the property was amazing.
- Verified traveler (6/5): - Not everywhere needs to be a 5-star stay, and that's okay. Normally we like this no-frills, approachable spot, but we left disappointed this time. Firstly, one of their pools with the waterslide (the whole reason we booked here) was out of service when we arrived - and we were never informed beforehand. This hotel needs some attention to detail, but otherwise is just ok, especially for a budget-friendly family getaway. Our patio was dirty with dead bugs and bird poop on the chairs, one sticky spot in a corner of the room, etc. Visible signs of disrepair made me a bit nervous of the safety of some structures. There was very noisy construction going on all day so it made the pool area not very enjoyable. Despite being the low season with pretty low occupancy rates, they placed us in a connecting suite with another family next door that made a lot of noise ... with so much room you'd think they could spread us out a bit.
- Arnaldo (4/5): - Alberca cerrada. Mala atención en recepción. Poco tolerantes e intransigente
- Fernando (10/5): - Excelente espacio para descansar
- Ivan (10/5): - Excelente ubicacion
- Tania (10/5): - Despues de haberlo pensandontanto por los malos comenrios, les puedo compartir que no tuve ningún inconveniente, que me fue estupendo, nada que decirl del personal, el servico muy bueno, las vacaciones fueron muy tranquilas y lo que esperabamos del lugar, lo unico que podria poner como un perooo... es que el agua para bañarte tanbien sabe a sal :'(
- Marisol (10/5): - The staff, the main pool was super nice and relaxing. This is not a party time hotel however its perfect for family fun.
- Raul (8/5): - todo bien
- Kelly (10/5): - We got a deluxe king ocean view room. It was nice with a big balcony and a comfy bed. The restaurant had good food and was affordable. There were three pools. The one on the beach was amazing. There was an oxxo and pharmacy connected to the hotel which was super convenient for drinks, sunscreen, etc. It took about 15 minutes to walk to the town center where the market is at. There were lots of retorts and shops along the way and it was very safe to walk.
- Sergio Neri (8/5): - Me gustó, solo que la persona que me atendió al llegar, me dio la impresion de que lo hacia de mala gana. parece que la persona solo le pone buena cara a los extranjeros o personas que tienen piel blanca.
- Arnold Johan (6/5): - In 50 years of traveling to Mexico for vacations I have never experienced truly unfriendly service, until this trip. I don't know if the staff had just been penalized or reprimanded before we arrived, but it was quite noticeable that they were not happy. I'm sure it wasn't because of anything we did or said. The Hotel itself is not bad. The pool area is nice, and our room was clean and recently updated. Noise from the neighboring room was not a good thing, but generally the accommodations were OK. It is not a luxury hotel by any means, but it is a decent budget hotel. If it were run by a more pleasant staff I would consider staying there again. The restaurant was ok, the food was ok, but the service there was also indifferent. I'm not sure why the staff had such a dark cloud hanging over them, but I hope things clear up for them.
- Brent (10/5): - Staff was very kind and friendly the receptionist despite the language barrier she did her very best to help me and I appreciate that
- Verónica Enríquez (10/5): - Muy buena
- Miriam (10/5): - Muy buen servicio e instalaciones
- Eyal (10/5): - Estuvo increíble todo en el hotel solo que en recepción no son tan cálidos y sentí un poco de mal trato
- Maria del Carmen (10/5): - La verdad está súper como y aquí en la app hasta buen precio, en general el hotel 10/10 si volvería a regresar
- Jacey (10/5): Awesome last minute stay! - I came to visit family and wantes to stay an extra day. This place was super convenient, easy check in and overall a great night. Will definitely recommend.
- Estefanía (10/5): - Me encantó, todo hermoso, el restaurante delicioso. Un lugar muy tranquilo
- Patricia Nuño (10/5): - En general está muy bien
- JOSE ALFREDO (8/5): - Está descuidada la playa…
- Karla (8/5): - Excelente hotel, muy limpio, aún que el personal no es muy amable y no te resuelven las dudas que llegarás a tener.
- Marco Antonio (4/5): - Nos quedamos sin agua en la habitación
- Carlos (6/5): - Atención al cliente, falta
- Bertha (2/5): - The rooms are extremely small, they are smelly because of the drainage. The staff giving out the pool towels are very rude. They just ask what room even after you have said good morning etc.
- Berenice (8/5): - Todo bien. Lo unico fue que las habitaciones no eran tan amplias, a como las vi en la foto. En general la alberca muy limpia y en buena ubicacion con la vista al mar y grande. Me encanto. El tobogan no funciono en nuestra estadia. Agradezco sus atenciones y su servicio.
- Monica (10/5): - Es un lugar super tranquilo a pie de playa, sus alrededores son igual de cómodos y accesibles,
- OSCAR MARTIN JARA (2/5): - Nos hospedamos en la parte nueva, que es buena pero el resto del hotel es viejo y descuidado. A partir de las 11:00 pm ya no hay nadie en el front desk que te atienda. El servicio del personal es pésimo en restaurant y en recepción. Mala experiencia en control de huéspedes ruidosos en la madrugada, en el restaurante, en el elevador, en el check in y check out de mis peores experiendias, el hotel está mal ubicado, realmente no hay opciones de transporte y comida en los alrededores, la playa es fea. CERO RECOMENDADO
- Ortencia (10/5): - Todo esta muy bien tienen que hacer MAs cuidadosos con las albercas estan sucias negras de mojo y no pude dormir mis cortina’s del cuarto no Serbian no puedo dormir con claridad ni luz y se escucha mucho ruido gracias
- FATIMA (8/5): - Está un poco descuidado
- CHANJIN (10/5): - The staff at the hotel were all kind, and the seas around the hotel were fantastic I plan to go every summer
- Jonathan (6/5): - The lady who walked us to our room was indifferent, didn’t explain nothing, not even the WiFi password, the amenities, how to do X or Y, nothing, we had to later walk up to the desk and ask. The water feels off, I don’t know if it’s extremely chlorinated but it made our skin feel really dry, we had to buy jugs of water to wash ourselves off. Overall a very mid experience.
- Jonathan (10/5): - Muy bonito, tiene los espacios suficientes para estar en pareja o en familia
- Eleazar (10/5): - Esta agradable
- Lindsey (10/5): - The pool had a water slide and was open from 10am to 10pm!
- Sandra (6/5): - There were two problems with r j one most quickly resolved and left us feeling that they were attentive and cared about our needs as gues this problem was a leak that poured water on the floor from the air conditioner but it was very quickly fixed The second concern was much more serious and it is why I wouldn't give the hotel a five stars. There was no mattress pad on the bed.Only a thin sheet covering the is mattress so there is no doubt about it.Those mattresses contained a lot of body fluids that could have been washed away had pads been provided. Unfortunately , you can't wash mattresses only mattress pads .
- Shawn Elizabeth (8/5): - This was a great place for the price. Very family friendly. The beach was very nice and the pools offered variety. The restaurant was nice to have and good enough. The complex is located at the very far end of Bucerias and if you don't have a car you are a bit stuck although taxis are available and affordable. Parking was secure & under cover a bonus in the heat for people in the tower. I was alone and as a female I didn't like coming home after 9pm but I am sure it was fine really.
- MICHELLE (4/5): - This was probably one of the worst places I've stayed at in P.V. Great for families but booked thru Expedia and view of a large wall, asked for blanket and they said they had none, had to ask for face wash cloths, shower and faucet rusty. Only good thing was location and one girl was nice at lobby. Others acted like we were bothering them. Pictures were deceiving
- Alastair (10/5): - Rooms were clean. Needed to ask for more towels, face clothes, glasses but once you asked you got them. 3 pools were great. Loungers needs bit more cleaning. Beach was Sandy and could swim in it. Not very many venders selling stuff to u on the beach.
- Deborah K (2/5): - I don't understand all the positive reviews of this property. It is located 45 minutes from the airport and is NOT in PV. The area of this hotel is very run down and there is no security at the hotel. The grounds are all open and anyone could wander around and be by the pool or beach. The beach is full of gravely sand and rocks and isn't as shown in the photos. Our room across from the pool by the beach and was old and so dirty! There was mold in the bathroom and on the fan over our bed. You could barely turn around in the bathroom and the mirror was old, chipped and foggy. The towels were gray and worn. The bedspread was dirty, as was the floor. We didn't stay the night- we found another hotel- had to pay an Uber $40 to take us back to town- Then I had to fight to get our refund!!!
- Gerald Brady (10/5): - Beautiful hotel. Close walk to the beach and restaurant. Very friendly staff. I plan to comr again soon
- Jose Antonio (8/5): - La propiedad cuenta con 3 secciones, la seccionas antigua si considero qué requiere mantenimiento sobre todo en áreas comunes. sin embargo su sección de playa y la torre nueva se encuentran en muy buenas condiciones, la aplicación debería ser mas flexible ya que al llegar a la propiedad antes de realizar el check in, solicite un cambio de habitación, en recepción muy amablemente me comentaron que el cambio es por medio de la aplicación, pero al intentar realizarlo la aplicación no me lo permitía.
- Shawn (8/5): Nice pools and beach access, but noisy - We wanted a place close to the beach with a pool, and Los Picos delivered that, with two nice pools and good beach front access. The property is at the quieter north end of Bucerias, but is still an easy walk to the main squares with restaurants. We had a very small room with double bed and very little space for anything else. The suites with kitchens look much more spacious, but they are not reasonably priced, as we moved to a condo with full apartment and nicer facilities one block away for much less cost per night than suites at Los Picos. If the suites were more reasonable priced, we would consider staying again, as the overall experience was good, aside from noise and the very small room. Highway noise is an issue for the units at the back of the property where we were. Also, noise from other guests was an issue, two nights until past 2:00am, so there is no effort made to maintain quiet.
- Haydeé (6/5): - El personal muy amable. Las instalaciones les falta un poco de mantenimiento, el baño olia mal y no funcionaba bien la llave de paso del tanque de agua.lade
- jay charles (10/5): - had a beautiful ocean view room on the 4rth floor which was a corner room and had a massive balcony! Room was very clean with modern renovations and a very comfortable king size bed. There was a fridge and a safe in the room and lots of room for storage of our things. There was clean purified ice water at reception to fill our water bottles and beach towels were provided every day. It was relatively easy to get chairs and a palapa most days. The on sight restaurant served good food with a lot of variety and the service and value for money was also very good. There are a few other restaurants nearby and lots more 10- 20 minutes walk away. Beach was really nice but did have patches of small rocks and it could get pretty small at high tides. Staff didn’t speak much English but I enjoyed being able to practice my Spanish. 3 pools on sight with one infinity pool overlooking the ocean which was really nice! The back two pools had lots of fun slides and other features for kids. Beach volleyball court on sight also looked fun. Oxxo and pharamacy on sight for picking up drinks, snacks or sunscreen. We really enjoyed our 9 day stay here and would definitely stay here again!
- Encarnacion (10/5): - Todo muy bonito
- Casandra (10/5): - Very quiet and relaxing hotel. The beach is near by and pretty secluded from the busy tiny town of bucerias. But very walkable area that does need to be cleaned a bit more. Rooms were very clean going in with the exception of sand on the floors. A mopping every cleanup day would be awesome. Will definitely be staying again when we visit Mexico. Also the staff and town speak a quite bit of English for the non Spanish speaking tourist.
- Monica (6/5): - Restaurant needs help both timewise when they’re open and closed and quality of food Location which cannot be helped is a ways out of town from all that’s going on on the beaches
- violeta (8/5): - En el área de piscina deverian tener vigilancia o cámaras para cualquier reclamo ya que tomaron mis cosas del área donde las tenía cuando baje al área de restaurante
- Bradley (10/5): - Great location
- Roberto Carlos (10/5): - The best
- Felicity (10/5): - Great location, service, rooms were comfortable and clean. Pool areas were perfect. We had a great visit.
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