Hotel Mundo Maya Chichén Itzá
Location: Carretera Federal 180 costera del golfo Km 131, Carretera a la estación Tren Maya Chichén Itzá, Chichen Itza, YUC, 97751, Tinum, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Experience the perfect blend of comfort and relaxation at Hotel Gafsacomm Chichén Itzá, your gateway to the wonders of the ancient Mayan world.
Unwind in Luxury
Indulge in rejuvenating onsite massages or bask in beautiful views from our tranquil terrace and lush garden, creating a serene oasis for your getaway.
Dining Delights
Savor delightful meals at our in-house restaurant and enjoy your favorite beverages at the bar/lounge, ensuring your culinary cravings are well catered to.
Convenience at Your Fingertips
With complimentary wireless internet, 24-hour front desk service, and free self-parking, we offer everything you need for a hassle-free stay in this captivating location.
Don't miss out on the opportunity to make unforgettable memories—book your stay at Hotel Gafsacomm Chichén Itzá today!
Important Information
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Nature reserve
- Front entrance ramp
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Concierge service
- Outdoor furniture
- Elevator
- ATM/banking
- Shopping on site
- Television in common areas
- Safe-deposit box at front desk
- Porter/bellhop
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- Wheelchair accessible parking
- Free self parking
- Nature reserve
- Outdoor entertainment area
- Wheelchair-accessible van parking
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
- Stair-free path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Presidential Suite
2 King Beds and 1 Twin Sofa Bed
1033-sq-foot room, balcony with garden views
Layout - 2 bedrooms and living room
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 55-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, dishwasher, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, single sofa bed, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Down comforter
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Lowered electrical outlets in bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Junior Suite
1 King Bed and 1 Twin Sofa Bed
689-sq-foot room, balcony with garden views
Layout - Bedroom and living room
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 55-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, dishwasher, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, single sofa bed, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height electrical outlets in bathroom
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Down comforter
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Lowered electrical outlets in bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Double Room, Balcony
2 Queen Beds
344.4-sq-foot room, balcony with garden views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 55-inch flat-screen TV with satellite channels
Food & Drink - Free bottled water
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height view port in door
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Down comforter
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Shower grab bar
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, Balcony, Garden View
1 King Bed
344.4-sq-foot room, balcony with garden views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 55-inch flat-screen TV with satellite channels
Food & Drink - Free bottled water
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height view port in door
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Down comforter
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Shower grab bar
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Bebette (10/5): - Best hotel ever!!!!!
- Roberto (10/5): - This place is a hidden gem. I did not want to leave. They have the best service ever. Will be back!!!
- RODOLFO LOPEZ (10/5): - Propiedad muy agradable tanto por sus instalaciones comonsubpersonal muy atento y amable. Una experiencia unica combinada con el viaje en el Tren Maya, muy recomendable.
- David (10/5): - Incantevole, immerso nella selva, abbiamo apprezzato molto, tra le altre cose, l'assenza di musica ad alto volume anche nella zona della piscina.
- JOSE ENRIQUE LOPEZ DE LA (10/5): - HOTEL MUY BONITO. INSTALACIONES DE EXCELENTE CALIDAD . ESTA A POCOS MINUTOS DE CHICHENITZA Y CON SERVICIO DE TRANSPORTACION GRATUITO. EL RESTAURANTE CON MUY BUENA COMIDA Y EL SERVICIO DE TODO EL PERSONAL ES DE PRIMERA
- Ana (10/5): - Very comfortable and relaxing stay.
- julie (10/5): - Wow this place was more than we expected. Booked for an overnight quick stop from Merida. It’s brand new (7 months), a very grand scale full resort, and felt like a 5 star. Very clean, beautiful lush greenery, excellent service. Everyone working there was very courteous and greeted us warmly. Minutes to chitchen itza. Highly recommended.
- cesar (10/5): - Muy bien la habitación, cama muy confortable. En el restaurante muy buen servicio, amables y buena comida.
- ROCIO (10/5): - Instalaciones limpias, seguras, un lugar privilegiado para el descanso a minutos de las ruinas de Chichén Itzá,cuenta con transporte a la ruinas y a la estación del Tren Maya, a escasos tres minutos del Museo de Sitio. Excelentes precios, y restaurante nos deleita con platillos tipicos de la región muy deliciosos por cierto, precios bastante accesibles. El personal en general es bastante educado y empatizo. Estupendo, estupendo hotel y mi estancia de lo mejor, excelente.
- Vero (10/5): - Me encantó todo, el personal súper amable en todo momento
- Barón (8/5): - Personal muy amable, la comida está rica, tienen la opción de snacks en el área del “bar” lo que recomendaría es que en la tienda del hotel tengan un poco más de opciones de alimentos. En general la gente muy atenta y amable, todo está nuevo, la alberca está climatizada. Tiene traslado del tren Maya al hotel de cortesía (hay que avisar en taquilla y ellos llaman) además del hotel te pueden llevar y recoger del sitio arqueológico y al cenote por un costo muy razonable La pasamos muy bien.
- Claudia (6/5): - This is an hotel that belongs to SENEDA (Secretary of National Defense Mexico). Despite the hotel and room being of a high standard of luxury and comfort, I would like to explain why I do not believe this hotel merits a favourable review. Should you be travelling by car, please note that the route to the hotel is currently unsuitable for vehicles due to ongoing construction. Due to the poor condition of the road, the hotel is not accessible by night. The personal is kind but not trained to deal with some situations. They were not willing to make an effort to make a minor adjustment to the reservation. For an hotel of this cost, the issue is not acceptable. Furthermore, despite the hotel being almost empty, we were allocated a room with a substandard view. Following a request for a better view, the room was changed. I would advise against booking this hotel until the road and infrastructure surrounding it have been completed. The cost of this product is prohibitive given the level of service it provides.
- emilio (10/5): - Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
- Ernesto (10/5): - Great property close to chicken itza with shuttle to the ruins( $100 pesos per person). The personal is very attentive and always ready to help and accommodate any need you have) restaurant is beautiful amd the menu is complete. Breakfast the best!
- Ronald (10/5): - This is a beautiful new property—spotlessly clean, with an incredible jungle and Mayan atmosphere. The food was amazing, and the location is perfect—very close to Chichén Itzá and nearby cenotes. The staff were polite and welcoming. Thank you for a wonderful hotel experience!
- Jorge (10/5): Grata experiencia - Una excelente experiencia , el hotel esta precioso, el personal muy amable , la comida del restaurante de gran Calidad. Una grata experiencia, dense la oportunidad de conocer este excelente hotel
- selene (10/5): - Todo un hotel espectacular, nosotros fuimos en plan de ver qué tal, y nada le Pide a los hoteles de 5 estrellas. Nos encantó. Todos los acabados y lo limpio que es. Lástima que nadie va y se hospeda ahí. Está para irse unos 3 días para disfrutar las pirámides de Chichén Itza más descansar después de visitarla. Hay más ruinas al rededor.
- Jose Alfredo (10/5): - Supero mis espectativas!!! Es una propiedad casi nueva (Jun 2025). Instalaciones acogedoras, de buen calidad y tipo resort. A pesar de contar con un solo restaurante a la carta ...los alimentos tienen un sazón y sabor espectaculares, esos panes de sabores (bolillitos) y la mantequilla...que barbaros!!! Podría comer solo eso en todo el día (no exagero) el gimnasio, la alberca de adultos, temazcal, área de eventos al.aire limpio etc ... fabulosos! Las habitaciones son de 5 estrellas. Pero lo más importante, la atención y servicio del personal ... Brutales !!! Se esmeran para hacerte la estancia lo mas placentera posible. Cuentan con transporte en cortesía de la estación de tren al hotel y de regreso. El traslado a la zona arqueológica tiene costo de $100 por persona viaje redondo. Las amenidades del baño, de primera y orgánicas.. Algunas oportunidades: falta personal, ya que no hay quien te tome la orden en área de alberca. El depósito de $1000 por habitación por estancia es innecesario, ya no se usa. Deberían aceptar más formas de pago de los consumos internos. Deben considerar incluir el servicio en la cuenta con el pago con tarjeta, ya que de verdad la atención es mucho mejor que en resorts de gran turismo y no suempr.se cuenta con efectivo para dar en efectivo.
- MIREYA (10/5): - the hotel and staff are excelent but the access to arrived its terrible
- JOSE (10/5): - Excelente servicio y comida
- Julio A (10/5): - An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
- Miriam (10/5): - Excelente el hotel, te dan transporte gratuito de la estación del tren maya al hotel, pero el único inconveniente es que si no llevas auto, para trasladarte a las ruinas, al pueblo y sus alrededores, tienes que pagar por persona el traslado de $100.00 y te llevan en las vans del hotel, solo por ese detalle, de lo demás perfecto para disfrutar el hotel.
- odilon (10/5): - Great place very clean and beautiful and the staff exellent
- jimena (6/5): No volveremos nunca a esta cadena de hoteles - El personal no está capacitado, muchísimo tiempo para hacer el check in, muchísimo más para el check out, mil explicaciones sin sentido…. El servicio de alimentos y bebidas malo y completamente fuera de precio, todo demasiado caro y no tenían la mitad de la carta.
- Samantha (10/5): - I recently had the pleasure of staying at this stunning new resort, and I can’t recommend it enough. From the moment we arrived, the service was exceptional—friendly, attentive, and always with a smile. The staff truly went above and beyond to make our stay special. The resort itself is beautifully designed with modern touches and a relaxing atmosphere. One of the highlights was the pool area—spacious, clean, and perfect for lounging under the sun. Whether you’re looking for a peaceful escape or a place to unwind with family or friends, this resort hits all the right notes. Looking forward to returning soon
- Anali (10/5): - Este hotel supero por mucho mis expectativas, excelente desde el diseño arquitectónico hasta cada detalle. El personal es excelente, tanto en el hotel como en el restaurante. Y la alberca muy agradable para nadar y pasar un buen día solo o en familia. Todo muy limpio y de la mejor calidad. Supera por mucho a los hoteles de la zona
- Reyna (10/5): - Me gustó todo en ese hotel, el servicio del personal siempre atento y amable, el Restaurant es muy bonito y la comida es deliciosa y los precios muy buenos, la habitaciones muy cómodas y bellamente decoradas las instalaciones, los jardines y albercas son de un hotel de 5 estrellas. Nosotros llegamos en el tren Maya a la estación de Chichenitza donde nos encontramos con la agradable sorpresa de que el hotel proporciona transportación gratuita de la estación al hotel y de regreso. Magnífica experiencia, definitivamente pienso regresar y quedarme al menos 3 días para aprovechar todo lo que ofrece el sitio. Las instalaciones y la transportación gratuita
- Kim (10/5): - Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again!
- Veronica (10/5): - My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights. The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving. The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional. The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal. The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way. Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá!
- Andrea (4/5): - Location wasn’t clear and the name of the hotel was different.
- Daisy (10/5): - Service was excellent, place to relax and minutes away from Chichenitza and Tren Maya
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