Gateway Motor Inn

Location: 290 High Street, Masterton, nz

Star Rating: 4 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Car hire
• Shared lounge/TV area
• Shuttle service (additional charge)
• Grocery deliveries
• Wheelchair accessible
• Kid meals
• Lower bathroom sink
• Emergency cord in bathroom
• Outdoor furniture
• Fruits
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Reception hall
• Japanese garden
• Covered parking
• Secured parking
• Electric bicycle charging station
• Charcoal grill
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Royal Single Room

  1 King Bed

  Located on the ground floor, balcony/patio with garden views

  
  

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 32-inch LED TV with satellite channels

  Food & Drink - Mini-fridge, microwave, coffee/tea maker, and electric kettle

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead

  Practical - Iron/ironing board, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Wheelchair-width doorways

  Eco-friendly - Eco-friendly cleaning supplies

  Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Toilet paper
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Designer toiletries
  • Turndown service
  • Access via exterior corridors
  • Free WiFi
  • Rainfall showerhead
  • Balcony or patio
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap
  • Chef
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Eco-friendly cleaning products
  • Paper towels
  • Restaurant dining guide
  • Closed captioned TV
  • Visual fire alarm
  • Vibrating pillow alarm
  • Lever door handles
  • Wheelchair-width doorways
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Location - ground floor
  • Meal delivery service available

• Deluxe Double Room

  2 Queen Beds

  Features a private balcony/patio

  
  

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 32-inch LED TV with satellite channels

  Food & Drink - Mini-fridge, microwave, coffee/tea maker, and electric kettle

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead

  Practical - Iron/ironing board, laptop workspace, and phone; cribs (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Closed-captioned TV

  Eco-friendly - Eco-friendly cleaning supplies

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Designer toiletries
  • Turndown service
  • Access via exterior corridors
  • Free WiFi
  • Rainfall showerhead
  • Balcony or patio
  • Bedsheets provided
  • Soap
  • Chef
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Eco-friendly cleaning products
  • Paper towels
  • Restaurant dining guide
  • Closed captioned TV
  • Visual fire alarm
  • Vibrating pillow alarm
  • Lever door handles
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Meal delivery service available

• Family Suite

  1 Queen Bed and 2 Twin Beds

  Features a private balcony/patio

  
  

  Layout - 2 bedrooms and living room

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 32-inch LED TV with satellite channels

  Food & Drink - Mini-fridge, microwave, coffee/tea maker, and electric kettle

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead

  Practical - Iron/ironing board, laptop workspace, and phone; cribs (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Closed-captioned TV

  Eco-friendly - Eco-friendly cleaning supplies

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Designer toiletries
  • Turndown service
  • Access via exterior corridors
  • Free WiFi
  • Rainfall showerhead
  • Balcony or patio
  • Bedsheets provided
  • Soap
  • Chef
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Eco-friendly cleaning products
  • Paper towels
  • Restaurant dining guide
  • Closed captioned TV
  • Visual fire alarm
  • Vibrating pillow alarm
  • Lever door handles
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Meal delivery service available

• Premier Suite

  Spacious suite with a kitchen and combined lounge/dining area. Private bathroom features a spa bath. Please note that the rate is based on 2 guests. The maximum occupancy 3 adults or 2 Adults and 2 Children (Children below Age 11 years).

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Window

• King Suite

  Boasting a private entrance, this air-conditioned suite features a kitchenette, 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Meals can be prepared in the well-fitted kitchenette, which has a refrigerator, kitchenware, a microwave and a tea and coffee maker. Featuring a terrace with garden views, this suite also features soundproof walls and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Window

• Suite with 2 King Beds

  Disabilty access room available upon request. Please note that the rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Window

Guest Reviews

• JAMES (8/5): Very nice place to stay. - The room and furnishings were above average. The couch. It wasn't ideal for me, as I suffer from lumbar issues.
• Craig (10/5): -
• Duncan (10/5): Luxury with great staff. - Immaculate hotel with beautiful facilities far superior to equivalent priced places.
• Samantha (10/5): Lovely place to stay in Masterton. - Loved our stay, the room was amazing, everything you need and more. Very lux feel. Bathroom also very modern and clean. Staff member was very helpful and really nice. We definitely will come back, highly recommend. Nothing. We liked everything.
• Tama (10/5): - We liked everything it was so comfy and welcoming There wasn't any that we didn't like
• Kevin (8/5): -
• Fiona (9/5): -
• Mark Barrett-Hamilton (9/5): Luxury. - Rooms were spacious, and bathrooms were modern. Loved the racehorse names for the rooms. The self-catering facilities were less than advertised. Only on arrival were we encouraged not to cook anything in our rooms.
• Joanna (10/5): Easy to stay there - Nice and quiet
• Hughes (8/5): -
• Paul (10/5): Drive an 1/8 of a mile past the flashy lights of the competition and you will be rewarded. - The room felt new, carpet/underlay was top quality. While the hotel is near the road only slight noise, if any, was experienced. The roadside appearance does not do justice to the accommodation behind it. The reception area included a bar and lounge which unfortunately we did not use felt relaxing and highly appointed. The shower was the best I have had, the volume of water was like the Masterton reservoir was dedicated to this one shower head. Heating was by a virtually silent heat-pump (at low speed). The fact we had to leave and that the property was on the market. I only hope the new owners can maintain the current service and property. Not sure about the price, seemed competitive with other equivalents, possibly lower, but we were paying in US$, so it was a great deal compared to USA.
• David Slack (10/5): Very warm very comfortable very spacious - Warm comfortable spacious and very helpful host No complaints
• CW2020 (8/5): -
• Jackie (8/5): Comfortable and great location - Great bed
• Guest (9/5): -
• Lillian (9/5): -
• Marie (10/5): We will stay again! - It was our first time staying at the Gateway Motor Inn and had such a lovely welcome. The new owners were very attentive. They made sure we knew how to use everything, as well as had all that we needed for our stay. The car parking was easy. The rooms are at ground level. The rooms smelled nice and they were clean. The curtains were a thick black out style, so we had a good sleep. The bedding was heavy and warm...the bed was comfortable. The shower was a walk-in style...no issues for my elderly mother. We loved that it was quiet and convenient. It was a pleasure to stay. We will stay again! N/A
• Gwen (10/5): Very family friendly, nice and clean. Will definitely stay again -
• Jo (9/5): -
• Kamo (10/5): - Beds and shower Nothing
• Maureen (10/5): -
• Luke (9/5): -
• JMNZ (9/5): Very restful and comfortable - Very nice welcome, beautifully laid out rooms, comfortable
• Courtney (8/5): - Nice stay, manager said to not rush the next morning for check out which was nice to offer that. Clean bed pillows and cases, the ones we had on our bed spelt like that they had been used and not washed for a while.. Bit of mold in the shower in between the shower tiles.
• wendy (10/5): Elegant old fashioned comfort - Excellent shower, comfortable beds, quiet, plenty of parking. An elegant suite with all the comforts required.
• Glen (10/5): -
• scott (10/5): Primo. Will stay again. - Loved this place, proper antique furniture wide hallways and big rooms with outdoor areas, mint bathroom. Quiet room
• Freedom61511247414 (10/5): Best place in Masterton to stay - Great stay, exceptional rooms, with antique furniture. Wide hallways and quiet enough. Great value for money, fabulous service. Can’t fault it.
• Will (9/5): -
• Karin (10/5): -
• jenny (8/5): Great room, wonderful bathroom, owners very pleasant but maybe on a learning curve. - Room was well appointed and very comfortable with outdoor patio. Bathroom excellent, good kitchenette with fridge, tea and coffee facilities. Bed very comfortable with good linen, extra pillows and everything spotlessly clean. Checkout was difficult. Please have someone at the desk or watching it on camera so guests can check out in person. No one was about when we checked out - a sign told us to leave our keys the bowl. We assumed our card would be debited so put the keys in the bowl and left. 15 mins later a phone call to say we had to come back. The sign had been turned around and now said we needed to ring a bell to checkout. Please, your guests would appreciate your attention.
• Louis (5/5): -
• Vicki (10/5): -
• Stephen (8/5): - It was clean, comfortable and very welcoming. It was very dark, with outdated furniture.
• Alan (6/5): Poor service - The size of the room and quietness I didn't like arriving at reception at 3pm to find a note saying closed. No explanation just a key with my booking details showing my phone number,email left on the desk for anyone to see.No directions to find the room, no milk.I telephoned the number shown on the closed notice but no one answered. I cannot understand why they couldn't have phoned me, text or emailed asking for my ETA and advising that the reception would be closed.
• Aaron (9/5): A deluxe room for a pleasant and comfortable stay - The Gateway is the premier accommodation in Masterton.
• Julie (8/5): - Good size room . Very friendly welcoming staff Next to quite a busy road
• Leeanne (9/5): Great stay - Everything was great.
• paparo08 (6/5): Tricky but nice for a disabled person - The room was well presented and large. the bedding and furniture were clean and in keeping with the style of the room. A slightly raised chair would have been helpful as the chairs were at normal height for an able body person but challenging for a disable person to get out of. As a disabled person the shower was not user friendly. Having the shower handle above the wall seat made washing difficult especially when the water temperature varied whilst showering.
• Carol (7/5): satisfactory for a couple of nights. - Comfortable bed. Could do with an extractor fan in the bathroom. Not much room. A small cutting board would be useful. Spotlessly clean, thank you.
• Karen (7/5): - The bed was comfortable. There was no shampoo or conditioner.
• Jayne (9/5): - Lovely and clean,very spacious
• Craig (9/5): -
• Stuart (8/5): -
• Andrew (9/5): Nice big and clean rooms - Big room, nice and clean WIFI kept dropping in and out
• Gabrielle (7/5): -
• Aaron (9/5): The Gateway always is a comfortable and luxurious experience - A very comfortable and quiet room
• Louise (9/5): -
• ASHOK KUMAR (7/5): Not a great stay but still was ok - Just manageable to stay overnight . Exceptionally deserted hotel & poorly lit lobby giving ghostly feel . Hotel claims to have kitchenette but is a joke . Their is no stove to o& so said kitchenette is in a very constrained space where microwave need to be shunted from its location to bring the cord overlapping the counter to a distant socket . Photo graph attached . No kitchenware as claimed . However not required for the provided amenity .
• Del (9/5): Days at the drags -
• Yusuke (8/5): - The room was very spacious with large beds. The beds were very comfortable. We barely heard any traffic noise although it's located in the main street. We stayed two nights around Christmas and there was literally no service (reception was closed and no room cleaning service on Christmas day) which we thought was a bit unusual from a place calling themselves a hotel. We understand most places are closed on Christmas to let people take off but they should have discounted the room rate if no service is offered so we felt it was a bit pricey for what we got.
• Adam (10/5): - Good Nothing
• Teri (10/5): Beautiful, Comfy room. - Bed was soft and plush, pillows lovely and clean, the room it self "empire rose" had access to the garden of white roses outside, with. Cute little table and chairs. Air conditioning was nice and cool, which was perfect because it was so hot. The things that were not enjoyable was minuscule- ie didn't like the carpet in the hallway -_- which doesn't really actually matter to me because it wasn't the same. Maybe that there isn't any carparks to the room, but neither here nor there. Can't help that. And the carpet matches the overall aesthetic which kind of of old, Scottish, English luxury place.
• Walsh (9/5): A great place to stay, friendly staff 😊 - Our unit was spacious with 2 comfortable King beds. The days were super hot 31 degrees so, the air conditioning was a huge bonus. The blackout curtains also helped keep the heat & light out early morning.
• Nicholas (10/5): -
• David (8/5): - Clean and comfortable. Very swish newly-refurb'd bathroom. Tiny sink in the tiny kitchenette area
• Kharisma (10/5): We enjoyed our stay, thanks - Room was lovely. Lots of car parks. Wifi kept dropping out.
• Richard (8/5): -
• Ross (10/5): -
• Fincham (8/5): -
• Phillippa (7/5): - Bathroom was excellent No staff at reception when we arrived. Difficult to find the room as no instructions. Staff were not as pleasant as they could be.
• Bridget (9/5): Super comfy and quiet. - The room was just what we needed. Very quiet, with a door to a sunny courtyard area. The bathroom was huge and spotless. The bed was super comfy. We slept like logs! It would have been nice to stay longer =)
• Brent (8/5): Hotel manager was very freindly and make the stay enjoyable - Clean and tidy all fine
• laura (9/5): My family and I had a lovely stay, would happily stay again thank you! - Clean, tidy, quiet and super spacious. Friendly owners and very accommodating. Comfortable beds and good shower pressure.
• Stuart (8/5): -
• tim (10/5): -
• David (8/5): Sad there was v few people staying. - Location v good for my purposes. Quiet. Comfortable bed and v tidy clean room. Nothing really.
• Aaron (9/5): Always a very comfortbale stay at Gateway Lodge - Very very comfortable Everything was good. A late check in ws fully accommodated
• Aaron (9/5): Gatweay Lodge is the place to stay in Masterton - Dluxe room
• Felicity (8/5): -
• Nottle (9/5): -
• rebecca (9/5): Clean and tidy and lovely staff. - The friendly owner and it’s lovely and clean No cover for outside the the room because I’m a smoker and it’s not nice when it’s raining.
• Tetia (10/5): - Lovely room, very private, so dark was awesome for sleeping! Friendly staff, easy to find. Would stay again
• Fleur (9/5): It was very comfortable - Friendly people run it
• Emptynestroaming (8/5): Lovely rooms with private patio - I recommend this motel withour hesitation. Beautifully furnished room with loads of space and a private patio and parking close to the room. The manager also took us to see the room before we booked in, which was helpful. My only disappointment is that there was no indication on the in-room menu that breakfast has to be ordered the night before, so we had to go elsewhere while we had anticipated eating breakfast prior to our departure. Otherwise, this was an excellent motel.
• Daniel (10/5): - Great
• Anna (9/5): -
• John (8/5): Nice comfortable stop-over while travelling - Good room and nice ensuite - teamaking etc. all provided Unit was away from the road with option for access to exterior deck - private and quiet
• Ross (9/5): - Everything presented very neatly, quiet and comfortable. Lovely people at reception n/a
• Emma (6/5): - Nice place. Suited what we needed. Very warm and cosy.
• Jones (10/5): -
• Denman (10/5): Awesome Gateway Motor inn - The Rooms are very nice and clean , even though on the main Rd the rooms are very quiet. The Staff are very nice and friendly. Definitely will be staying again
• Garry (10/5): -
• David Slack (9/5): - Very comfortable, very spacious, all very well done
• Ian (6/5): - The facility is ok the service is non existent. The weather was cold and they had no apparent heating in the establishment. No bar or restaurant as this has not opened since COVID. Rooms were tidy but the establishment lacked customers See above
• Emma (6/5): Ok for a short stay - Comfortable bed and clean No milk for tea/coffee
• Denise (8/5): -
• Papa Moose (9/5): -
• Peter (9/5): -
• Angus (8/5): -
• Mei Luan (9/5): Good value stay near Masterton area with clean and spacious room - Spacious and clean room. Nothing I don’t like
• Douglas (8/5): - At short notice I needed one night's accommodation. Gateway fitted the bill.
• Claire (9/5): -
• Dizzy (7/5): -
• Melissa (10/5): - Out of all my years of traveling and check-ins, this was by far the most friendliest welcoming I've had. The room was excellent value and the lady was very accommodating to my two grandbabies aged 2 and 3. I will 100% return. Room was huge and comfortable i didn't want to leave.
• Emma (1/5): Disappointing stay - The rooms are clean. The reception front of house had a very unkempt attire, greasy hair and a really bad attitude that made us feel unwelcome when we arrived. I am studying hospitality and this service was below my expectation . The role of front of house is to make the guest feel welcome not disturbed. I looked forward to staying in masterton and our trip was cut short. We have stayed once before and won't be booking again.
• Y (10/5): Great value and comfort - The room is very big, comfortable and clean. Staff members are friendly and helpful. Best stay for a while for us. The lady brought some treats for my 3-yo daughter and even the little one enjoyed the stay very much. Thank you! N/A
• Heath (4/5): Disappointing - The misleading advertising
• Aaron (10/5): Fantastic accommodation with well appointed and comfortable rooms - Good quiet location, luxurious rooms
• Aaron (10/5): A very quiet and relaxing place to stay when visiting the Wairarapapa. Recommended! - A comfortable stay for a week, allowing for relaxing week of business in Masterton

Photos