Red Roof Inn Richmond, VA - W Broad St

Location: 7201 W Broad St, Building A, Richmond, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Pets allowed
• Facilities for disabled guests
• Wheelchair accessible
• Lower bathroom sink
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• CCTV outside property
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Covered parking
• Secured parking
• Bulk dispenser for toiletries

Rooms Available

• Superior King Room Non-Smoking

  The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features parquet floors, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe King Room Non-Smoking

  The spacious double room provides air conditioning, parquet floors, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features heating and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe King Room Disability Access Non-Smoking

  The spacious double room features air conditioning, parquet floors, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room offers heating and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Room with Two Double Beds Non-Smoking

  The spacious double room features air conditioning, parquet floors, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Dennis (6/5): -
• Amy (10/5): -
• Zabiir (10/5): -
• Blue (1/5): Nvr again I was in the hood - Nothing There were prostitutes everywhere also drug one accidentally knocked on my door. The TV didn’t work and there were groceries in the room smelled stale
• Coleman (10/5): -
• Peters (5/5): - The desk staff both day night evening etc were not very receptive to its guests. When I booked the room I did add that I had pets and thought that fee was included in my total price. When I arrived to the hotel, I had to pay an additional fee for my dogs. The front desk staff
• Kathleen (8/5): -
• Kimberly (6/5): -
• Jennifer (5/5): -
• Analou (10/5): - I like the property special My dog is allowed to be with me Much people outside making noise
• Steven (1/5): - Not a single thing Everything, don’t waste your money
• Jacqueline (8/5): - Location A little noise
• Sabrina (1/5): Worst place to stay - Nothing Everything
• Wanda (3/5): Never again - The King suites in building one was ok The studio suites in building two were horrible. Cigarette burns on toilet, trash and trash cans outside of entrance door, ice machine didn’t work, kids running and screaming through halls, kids pulled fire alarm, people hanging outside of building, dingy washcloths, and continental breakfast only consisted of cereal, toast, and fruit.
• Corey (1/5): -
• Taha (7/5): Once, in the room, the bed, linens and towels appeared clean. - The stairwells were dirty. And an elevator would have been helpful. I found several small pieces of trash on the room floor around the bed. The carpet in the corridors was visibly dirty and wasn't cleaned in the 2 nights I was there.
• Jacqueline (8/5): -
• Christopher (10/5): -
• Staton (1/5): Will not be returning - Poor customer service Poor customer service, no supplies in the room
• MUHAMMAD (1/5): - The room was so dirty that they were not cleaning the room. The washroom was dirty and they were not cleaning it. There was no water in the washroom, no soap, no towels ,no shampoo nothing. It’s very bad experience and also There was nothing for breakfast, only two-week-old apples were lying around. No never again stay in this hotel
• Kenny (3/5): - Quiet, affordable Young guy is rude No breakfast as they say Dirty bathrooms, hall ways Scetchy pro}le lingering in parkinglot
• Tiarah (9/5): - Ok Breakfast
• sabrina (1/5): Heureusement que ce n’était qu’une nuit sur la route - Rien! Très sale , installation électrique dangereuse , hôtel mal fréquenté
• Barley (8/5): -
• Arthur (6/5): -
• Josh (3/5): bare minimum - well the room was clean enough that we were able to sleep in the beds. we did not get mugged or attacked. we were not robbed. I rarely stay in motels or hotels so maybe I don't remember how hectic is has gotten but for the cost I was unpleasantly surprised- a cramped room with degraded and outdated decor. everything not very clean. the 'free breakfast' was like, dry sliced wonder bread and butter and cereal. we were told the hot water didn't work upon arrival which was a huge thing for us as we had basically gotten the room so we could all take hot showers but eventually the hot water did work. I don't know, if I was truly poor and desperate the room would have been just fine. everything worked and the sheets appeared clean. My wife said it was fine. I think given that a camping resort with pool and playground etc etc costs a similar amount for a night I somehow expected a similar level of amenities and this felt like staying in a prison cell.
• Paul (5/5): Convenient Location but Safety Concerns - The staff was attentive to my requests. The primary guest entrance after check-in was the back door, located near my room. Unfortunately, the door was not locked and was used frequently throughout the night, making it difficult to rest due to safety concerns and constant noise. Additionally, the washcloths had visible dirty fingerprints. The continental breakfast options were very limited—bran flakes or Froot Loops, aged apples and oranges, and sliced white bread—though the coffee machine was very nice.
• Wiseman (7/5): -
• Jamie (8/5): Decent for the price I paid. Good value but would not stay here with my family for any extended amount of time. - Very affordable. Close to amenities and the highway. Room doors did not close and lock automatically. Pillows were quite hard. Bed was on a squeaking box spring. Back door leading from the parking lock didn’t lock so anyone could walk in.
• tiffany (2/5): - Staff was friendly easy check in The lobby was clean and that’s it. The room wasn’t properly cleaned . Stains on the sheets. You can tell the floors are not being cleaned. Mold in shower . Stains in the walls in bathroom. Hair on bath towels . I had to buy my own cleaning supplies and linen.
• Lori (5/5): -
• Hayes (7/5): -
• Ahmir (10/5): -
• Ford (8/5): - The locatiom Lack of psrking
• Amos (10/5): - Nice room
• Gretchen (2/5): I will never stay here again and I will not recommend this hotel to anyone! The parking situation was terrible any very - Close to where I was going The parking was terrible, the microwave didn’t work, the beds were uncomfortable, and the night staff was rude and not very caring.
• Joy (1/5): - N/A I was not allowed to check in because the front desk staff was friends or family of another red roof inn that I checked out of for safety purposes. So I had no where to stay and no money because the holds from my reservation I was not allowed to check in to. All during the snow storm.
• Willie (1/5): - Nothing
• Bobby (10/5): . - . .
• isaiah (1/5): Will never come back here again, wish I could get a refund but wont waste my time. - nothing, the front desk was disrespectful and didn't want to help with anything. Room was terrible and dirty, when asked could we have our room actually cleaned front desk said we could check out today and leave. and that we couldn't switch rooms until the next day which is crazy Roaches everywhere, hair all over the bathroom, our bed was not made at all.
• ANGEL (1/5): IT WAS DIRTY AND NASTY! - The property was nasty and everything including the linen was disgusting Location
• Linda (7/5): -
• Katilyn (6/5): Short and sweet - Loved the location and surrounding. The room we stayed in had a few roaches dead and alive, with a bait trap to catch and kill them. Not really something you want to see in a room.
• JaaDe (3/5): Just ok. - Convenience Bed has springs. Bed makes alot of noise getting in and out. Found a roach on the floor in the bathroom in the middle of the night while going to the restroom.
• Ada (8/5): -
• Daniel (1/5): Nasty - The hotel refunded my stay. The hotel was run down and nasty. My room has roaches.
• Teresa (1/5): - Nothing My room had no heat. You could tell nothing has been cleaned. The toilet was filthy. The floors were filthy. The sheets were brown, not white and I’m talking about white, but they looked brown. The bed was harder than the floor along with the pillows. It was supposed to be a breakfast. They put a loaf of bread out and one box of cereal I will never ever go back to any red roof in ever.
• Nifemi (7/5): -
• Robin (6/5): -
• Edmund (10/5): -
• Jones Sr (7/5): -
• Quanasia (8/5): I recommend it soo bad it’s such a get a way vibe - Bed was comfy
• Heaven (5/5): It was worth the price, I definitely got what I paid for. - I loved the bathroom and the lobby was cute. It had no elevator, the breakfast was just toast cereal and fruit, the tv had Roku stickers but it wasn’t a Roku.
• Belgica (7/5): -
• April (1/5): Checked in and checked out less than an hr. Place had cockroaches - There were cockroaches
• cyla (10/5): -
• Tykeyah (4/5): -
• James (1/5): - Looks like blood on the bed sheets, very nasty !! Nothing about it
• Jessica (1/5): - Nothing Smell in the hallways Waking up to roaches Dogs barking all night
• Austin (8/5): -
• Nathaniel (10/5): Great experience with no complaints - The staff is nice and the beds are comfortable. Good towels, great location. They made it easy to rebook another night and accommodate all our needs. The tv is pretty outdated
• Roberto (9/5): - Las abitaciones Si
• Amtul (3/5): -
• Lynne (5/5): - The room had a musty smelk.
• Sheila (8/5): -
• Guest (1/5): Red Roof is going to turn a $10 into a million dollar plus lawsuit because they are slumlords! - I like that my experience was tracked by your guest service department. I did not like that guest service ignored all of my feedback and decided to ignore me and sided with the location instead of actively making sure all issues were resolved.
• yanira (8/5): - La comida no deberían incluir el desayuno es muy malo
• Sarah (10/5): Budget Friendly Room! - Very budget friendly, good for the price. A clean room with a bed to sleep in. Breakfast was a lil lacking and my TV didn't work, but I was mostly there to sleep and was out and about most of the day time hours.
• Isais (2/5): Not going back. - Honestly, there was nothing to like. But it was too late to cancel . Lots of people hanging in the hall ways lots of noise. The bed were uncomfortable and noisy . The restroom towels were dirty/stained. Hair on the pillows etc. I won’t ever finish here.
• Golden (10/5): -
• Shavonne (10/5): I’m happy the bed was super comfortable - Very cozy The tv was blurry
• K (5/5): -
• Gianni (1/5): I have never in my life felt so uncomfortable in a hotel - I liked that my dog stayed free The property was disgusting! There were cockroaches in the bathroom, crumbs on the night stand. There was hair from either a beard or pubes on the bed. Clearly the bed sheets weren’t changed. When we called the front desk for new bedding, they told us to come and get it, but they didn’t have any extra pillows or comforters just fitted sheets because the linen room was closed. Then we had to change the linen ourselves. The breakfast options were three different types of cereal and bread for toast. Would definitely like a refund but doubt that’ll happen
• yanira (8/5): - El desayuno fue un engaño solo había mandarina, tuvimos que salir a desayunar 😖 El desayuno fue un engaño solo había mandarina, tuvimos que salir a desayunar 😖
• Brian (7/5): -
• jkeff (10/5): -
• Roshell Swann (10/5): - The renovation was exceptional. Everything was to my satisfaction.
• Lashkari (1/5): I didn't notice anything special about this hotel. - Nothing The beds were made of iron and were noisy, not suitable for rest.
• Dee (6/5): Alright I will come back that was my first time having a issue with my room - Bathroom door was broken an so was the toilet an behind bed was a lot of trash
• gibbs (10/5): -
• Bernard (5/5): Lack luster…….no waffles for breakfast - It’s very convenient The tv was showing fuzzy, I also came from out of town to spend thanksgiving with my family, I stayed four days and wasn’t even allowed a late check out to spend more time with my family before I left, I asked the cashier nicely but he refused
• James (1/5): Give me my money - Nothing. Took my money Took my money
• powell (10/5): -
• Florence (1/5): My stay wasn’t enjoyable because I couldn’t sleep. - The outside of the property was inviting. The amenities were manageable per the fact that they just renovated the facility. My room was not cleaned before I arrived at 3pm Est. My bed was covered with mice’s or roaches which were crawling on the sheets. I had to asked to be moved. I would have preferred to leave the property. I would have preferred a refund. See attached pictures of my room. Although I was moved to another room, even in the new room I found little mice again. The staff were not smiling and were just there to do their job. They say breakfast was served but it was as such a limited varieties when compared to other similar properties is laughable.
• Amy (2/5): - Location Several roaches in the room
• Perez (1/5): -
• Jacqueline (9/5): Love this hotel because of location and price. - Location to all local stores. A little noise.
• Arlene (7/5): - Clean room n bed sheets No internet available to play the ps5 and the first room the TV channels did not work
• keithroy (1/5): - Nothing Full of roaches
• Knut (9/5): Sehr gutes Hotel - Sehr gut
• Ruby (1/5): - roaches crawling in the bathroom multiple, hallways leading to room were dirty trash all over the stairwell smelled bad horrible horrible everything needs to be cleaned disinfected re painted needs exterminator very bad
• Jaelynn (2/5): I don't know how they are still getting business - It was a place to stay for a few days during the nightmare con. The room was not clean, the floors left your socks black and gross. The TV had static over it so everything you watched was hard to see. The lamp shades were broken. The shower curtain rod was falling out of the wall and the curtain didn't even close. Only 2 out of all the sockets in that room worked and there were roaches in the room. The beds were stiff and uncomfortable and the metal frame was annoying. The fire alarm in our room wasn't even hooked up, it was in the bedside drawer. The entire building didn't have fire alarms, some of them were being used as door stoppers for the doors to the stairs.
• Jennifer (1/5): Terrible hotel. Do not recommend! - Nothing We checked in & checked out within 5 minutes of arriving. The hallway smelled of weed, roaches were all over the floor in the bedroom & the ac was broken.
• Gary (6/5): -
• Kathleen (8/5): -
• Kieper (5/5): Good enough - Location The lingering people in parking lot and dope smokers filling up the hall way. Lack of a breakfast. Needs better cleaning
• Charity (7/5): - The bed was super comfy The view from the window
• TyShina (1/5): -
• Shani (10/5): -
• Jacqueline (8/5): Would stay again but ask about another room location - Clean like the 100 building down stairs Noisy non smoking room which I received. But neighbors was smoking trying to disguise 🥸 with plastic bags at the door

Photos