OYO 1080 THE BEST INN

Location: Tower 4 Avida Riala Tower 4 Avida RialaJose Maria del Mar Street, Cebu, Carreta, ph

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Air conditioning
• Shared lounge/TV area
• Free wired internet
• Internet access

Rooms Available

• Deluxe Double Room

  Max Occupancy: 2 (2 Adults)

  • Toaster

Guest Reviews

• Gary (1/5): A RIGHT MESS! - They turned me away saying they were full. You STILL have NOT refunded the money you took off me before you would allow the booking to take place. REFUNDING MY MONEY STRAIGHT AWAY. They turned me away and said they were full.
• Claudine (2/5): It was a terrible experience. I will never stay here again. - It is near IT Park. The male receptionist of the building was rude. He kept on insisting that I should provide him the room number. The over of the unit didn’t give us prior instructions. We waited in the lobby for 30 mins. until the caretaker of the unit arrived.
• Fernan (5/5): Passable - got it for 2,520 for 2 nights. room was not cleaned. stain marks on sink and table
• Marie (9/5): Superb -
• Largo (10/5): Exceptional -
• Joris (8/5): Very good -
• Joris (8/5): Very good -
• Aquilinario (6/5): Okay for the price and location. - Location The netflix cant be access. They only provided us with 1 thin blanket. No water was also provided.
• Mary (1/5): PLEASE CHOOSE ANOTHER WORTHY HOTEL TO STAY BECAUSE THIS PLACE WILL BLINDSIDE YOU. - We weren't even given the change to stay in the hotel because they told me they had no rooms available UPON ARRIVAL for checkin. I didn't like how they confirmed the booking but when we arrived, they said they had no more rooms, ONLY after when we had to find a way to call them via the OYO website. You have to register at the OYO website and all that just to reach them. The number displayed for contact on booking.com was not correct. No heads up whatsoever. We arrived at Avida confident it would be a speedy process (like all hotel bookings we've experienced so far). Staff was no help too. They wasted our time, energy, and resources in getting to the hotel expecting we could stay at their place. The LEAST they could do was inform us via CHAT/TEXT that no more rooms were available. Mind you, I even contacted them via booking.com a day BEFORE our check-in date to confirm their payment methods but I only received an automated message from OYO. That could have been their chance to inform us of their policies or give us a room number because this is a CONDO not an actual HOTEL building. No response from a real human about the situation. I expected that since our booking was confirmed and check-in time was after 2PM, we can check-in anytime after 2 and it would be at LEAST a first book/come-first serve basis and clearly, I was wrong. We had to find another hotel to stay at for the night last minute and it was raining hard that day too! What a waste of time.
• Largo (10/5): Exceptional - The facilities, location Better use the cellphone number of the place to contact the owner/manager. Don't use messaging via app/site
• Jezreel (1/5): 🚨This is a scam, don’t bother booking🚨 - None 👎 We were denied entry‼️We had to walk for hours trying to find where the place is due to the owner being unresponsive. After finally finding the place, we had to wait 2 hours since the owner did not give a room number. After calling for hours we finally had a response only to be told that it was fully booked despite having booking confirmation. Please dont use bots in responding to us we had to walk under the rain and then wait for hiurs for your response.

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