Bien Bac Hotel

Name: Bien Bac Hotel
Address: Ðai Lo Hoa Binh, khu 4, Mong Cai,, Ðai Lo Hoa Binh, Mong Cai, Quang Ninh, 206859, Mong Cai, VN

Location: Ðai Lo Hoa Binh, khu 4, Mong Cai,, Ðai Lo Hoa Binh, Mong Cai, Quang Ninh, 206859, Mong Cai, VN

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Amenities

Take advantage of the outdoor pool, steam room, and complimentary buffet breakfast to enhance your stay.

Top-Notch Services

Benefit from concierge services, a business center, and 24-hour front desk assistance provided by our attentive staff.

Dining and Entertainment

Indulge in delicious meals at the restaurant, unwind with a drink at the bar/lounge, or enjoy snacks at the hotel's coffee shop/cafe.

Experience the epitome of comfort and luxury at Bien Bac Hotel. Book now to secure your exquisite stay!

Important Information

Take advantage of recreation opportunities including an outdoor pool and a steam room. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

Free breakfast
Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Steam room
Elevator
Free breakfast
Tours/ticket assistance
Snack bar/deli
Free self parking
Free buffet breakfast
Banquet hall
Change of towels (on request)
Change of bed sheets (on request)
Well-lit path to entrance

Rooms Available

Deluxe Twin Room

2 Large Twin Beds
Overlooking the city

Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Classic Double or Twin Room

2 Twin Beds OR 1 King Bed
Soundproofed room

Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Deluxe Triple Room

1 Queen Bed and 1 Large Twin Bed
Overlooking the city

Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Grand Double Room

1 King Bed
Overlooking the city

Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Executive Double Room

1 Queen Bed
Overlooking the city

Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Deluxe Single Room, City View

1 Twin Bed
Overlooking the city

Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Local maps
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Deluxe Double Room

1 Queen Bed
320-sq-foot room with city views

Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)

Guest Reviews

sally (2/5): - My family and I stayed here for over a week. We booked two rooms. Overall the hotel it self is not bad but it’s definitely nicer in photos than in person. Staff here is very unwelcoming and they hardly smile or is friendly. I’ve said hi/thank you to them multiple times and they just stare are you and seemed annoyed. Most of the times they are sitting around on the sofa and on their phones. I’ve never been to a hotel and experienced that before. The breakfast buffet hardly has anything on the menu and the breakfast staff again is very unwelcoming. It’s like they don’t want to be there. The pool was closed and it looked very small. The gym is not bad. They say they have a sauna but they don’t. It’s a steam room. Housekeeping/spa staff seemed more friendly. When we checked out we were charged over 300k dong for staining their pillow and towel. Price seemed very ridiculous for a stain. Overall doesn’t seem any where close to 4 stars and they definitely need to work on their costumer service. (They don’t have service at all) I was told this is one of the nicest hotels in the area and is incredibly disappointed.