Bear paw cottage #2395

Name: Bear paw cottage #2395
Address: 42646 la cerena ave, Big Bear Lake, us

Location: 42646 la cerena ave, Big Bear Lake, us

Star Rating: 3 Stars

Property Type: Holiday homes

About this Property

Charming Mountain Getaway

Enjoy a cozy and comfortable stay in a 2-bedroom holiday home with a living room, fully equipped kitchen, and outdoor dining area.
Relax and unwind in the hot tub or by the outdoor fireplace while taking in the beautiful surroundings.
Take advantage of the free WiFi, free private parking, bed linen, towels, and laundry service provided for a convenient stay.

For a memorable mountain escape in Big Bear Lake, book your stay at Bear paw cottage #2395 now!

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties.

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Non-smoking rooms
Pets allowed
Hot tub/Jacuzzi
Non-smoking throughout
Outdoor furniture
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Smoke alarms
Property cleaned by professional cleaning companies
Free wired internet
Golfing on site
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking
Secured parking
Snow sports gear
Charcoal grill

Rooms Available

Cabin, Multiple Beds, Hot Tub, Mountain View (2395)

1 Queen Bed and 1 Large Twin Bunk Bed
648-sq-foot individually decorated room with mountain and water views

Layout - 2 bedrooms and living room
Food & Drink - Coffee/tea maker and dining table
Sleep - Bed sheets
Bathroom - Deep soaking bathtub and designer toiletries
Practical - Wardrobe or closet
Comfort - Heating and ceiling fan
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Refrigerator
- Microwave
- Private bathroom
- Heating
- Kitchen
- Fireplace
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Ceiling fan
- Designer toiletries
- Separate sitting area
- Separate dining area
- Deep soaking bathtub
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Vacation Home

This holiday home features a fireplace. This holiday home consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The holiday home also provides guests with a barbecue. Featuring a patio, this holiday home also provides a coffee machine, a dining area and a TV. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Refrigerator
- Fan
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Fireplace
- Dining area
- Oven
- Stovetop
- Toaster
- Barbecue
- Coffee machine
- Linen
- Outdoor furniture
- Outdoor dining area
- Mobile hotspot device

Guest Reviews

Sydney (3/5): Poor - Cute cottage. Enjoyed the hot tub. Clean. Well well well, WHERE DO I BEGIN!? Let me be clear here though: I do not carelessly give negative reviews. I give JUSTIFIED reviews which have been EARNED based on my experiences. I refuse to leave good reviews that are not earned. So, onward --- I was promised instructions would be sent to me via email regarding how to get into the property. I have proof of this. But this didn't happen. No lock box code was provided to me to get the keys from the lock box, instead the front door was left UNLOCKED. I contacted the support number provided to me shortly after we arrived and a ticket was generated but no response. These properties should not be listed on Booking.com if the information cannot all be provided to the customer through Booking.com and correctly. Problems between Big Bear Vacations and Booking are not my responsibility. I was not given the right number to contact customer service, according to the person who contacted me from Big Bear Vacations on Saturday. Additionally, the hot water at the property did not last long enough even for one person to have a full hot bath/shower (even after being "fixed" on Saturday, it didn't last) and the cabin was left at 50°F when we arrived! It took a long time to warm up adequately. Then I was woken up early Saturday on my vacation on my day off to have the people from maintenance come fix the problems of the lock box and hot water. This has ruined my vacation and this place has the nerve to ask guests to check out at 10AM when everywhere else is 11am or noon!? They do this on purpose to get more money out of you by offering "late" checkout for an additional fee. When I spoke to the Eastern European-sounding customer service people from the "right" customer service number (not the 855 number), they were full of excuses and refused to refund me for the first day of my stay which they ruined by not providing support until the next day.

Photos