Skyline lodge #2353

Location: 1438 klamath rd, Big Bear Lake, us

Star Rating: N/A Stars

Property Type: Holiday homes

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Pets allowed
• Non-smoking throughout
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Smoke alarms
• Property cleaned by professional cleaning companies
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Covered parking
• Secured parking
• Charcoal grill

Rooms Available

• Vacation Home

  This holiday home features a fireplace. This spacious holiday home features 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and free toiletries. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchen. The holiday home also comes with a barbecue. This holiday home has a washing machine, a coffee machine, a TV and a patio. The unit has 4 beds.

  Max Occupancy: 8 (8 Adults)

  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Kitchen
  • Fireplace
  • Dining area
  • Tumble dryer
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Coffee machine
  • Linen
  • Board games/puzzles
  • Mobile hotspot device

Guest Reviews

• guangyuan (4/5): All these unpleasant and bizarre issues made the entire check-in experience very frustrating and uncomfortable for me. - We checked in at 10:30 PM, and customer service informed us that we had to pay a $50 late check-in fee. Then, upon check-out, we were told that we needed to completely clean up all trash and personally drive it to their office dumpster located several miles away. Orelse they goona charge $25 per trash bag.Honestly, this was both frustrating and disappointing, and I truly wonder who came up with such an unreasonable “great idea.” Before leaving, we cleaned all the dishes we used, put the used towels into the washing machine, restored the living room to the way it looked when we arrived, and packed all of our trash into garbage bags and left them by the front door, since there were no trash bins provided anywhere on the property. After we had already left, I received a text message saying that if there was no trash bin available, we were required to transport all trash ourselves to their office disposal area several miles away, otherwise we would be charged $25 per bag. They also stated that this requirement was included in the rental agreement we signed. Fine — since it was written in the agreement, I won’t argue about the charge. However, I honestly think this is an extremely unreasonable policy. Who would ever expect that a rental agreement would require guests to pack up and haul away their own trash? After contacting Booking.com for clarification, I was informed that there should not have been any $50 late check-in fee at all. Booking.com advised me to ask the property for a receipt for this charge. However, when I requested the receipt, their customer service suddenly stated that they would refund the $50 instead. This situation is honestly very concerning, as it gives the impression that the property may be charging guests improper or unauthorized fees.

Photos