Tru By Hilton Bracebridge, On
Location: 320 Taylor Road, Bracebridge, Ontario, P1L 1K1, Bracebridge, CA
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Experience the charm of Bracebridge at Tru By Hilton, your ideal getaway nestled within minutes of enchanting attractions like Santa's Village and Lake Muskoka.
Recreational Amenities
Dive into relaxation with our indoor pool or maintain your fitness regime at our state-of-the-art fitness center. After your workouts, refuel with delicious options from our snack bar/deli.
Comfortable Accommodations
Unwind in one of our 84 air-conditioned rooms, each equipped with an LCD television, complimentary wireless internet, and blackout drapes for a perfect night’s sleep.
Convenient Amenities
Enjoy our complimentary buffet breakfast served daily, along with 24-hour front desk service, laundry facilities, and free self-parking. Our commitment to your comfort makes every stay memorable.
Don’t miss your chance to experience a delightful stay – book your room today!
Important Information
- Guests can access their rooms with a mobile device.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Nature reserve
- Front entrance ramp
- Health or beauty spa nearby
- Free WiFi
- 24-hour front desk
- Wheelchair accessible
- Outdoor furniture
- Elevator
- Fitness facilities
- Free breakfast
- Smoke-free property
- Wheelchair accessible parking
- Braille or raised signage
- Snack bar/deli
- Free self parking
- Free buffet breakfast
- Housekeeping on request
- Nature reserve
- Health or beauty spa nearby
- Coin laundry on site
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Visual alarms in hallways
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Stair-free path to entrance
- Pool hoist on site
- Accessible shuttle
- No accessible shuttle
- Thin carpet in public areas
- Tile flooring in public areas
Rooms Available
-
Room, 2 Queen Beds
2 Queen Beds
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch LCD TV with digital channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk, iron/ironing board, and phone; cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Shower grab bar height (inches): 33
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Hand-held showerhead
- Shower grab bar
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
Room, 1 King Bed, Accessible (Roll-In Shower)
1 King Bed
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch LCD TV with digital channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar in shower, wheelchair-width doorways, roll-in shower, bathtub grab bar height (inches): 33, low-height view port in door, wheelchair accessible, hand-held showerhead, toilet grab bar height (inches): 33, shower grab bar height (inches): 33, low-height electrical outlets in bathroom, roll-in shower width (inches): 60, accessible bathtub, low-height door lock, wheelchair-accessible doorway width (inches): 36, and fixed shower seat
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Hand-held showerhead
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
Room, 1 King Bed, Accessible, Bathtub
1 King Bed
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch LCD TV with digital channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Iron/ironing board, phone, and electrical adapters/chargers; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair-accessible doorway width (inches): 36, toilet grab bar height (inches): 33, wheelchair accessible, grab bar in shower, shower grab bar height (inches): 33, low-height view port in door, low-height electrical outlets in bathroom, accessible bathtub, wheelchair-width doorways, hand-held showerhead, bathtub grab bar height (inches): 33, and low-height door lock
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Hand-held showerhead
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
Room, 2 Queen Beds, Accessible, Bathtub
2 Queen Beds
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch LCD TV with digital channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Desk, iron/ironing board, and phone; cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Accessible bathtub, wheelchair-width doorways, toilet grab bar height (inches): 33, wheelchair-accessible doorway width (inches): 36, low-height electrical outlets in bathroom, shower grab bar height (inches): 33, fixed shower seat, low-height view port in door, hand-held showerhead, grab bar in shower, wheelchair accessible, low-height door lock, and bathtub grab bar height (inches): 33
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Hand-held showerhead
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
Room, 1 King Bed
1 King Bed
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch LCD TV with digital channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk, iron/ironing board, and phone; cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Shower grab bar height (inches): 33
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Hand-held showerhead
- Shower grab bar
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
Guest Reviews
- Gary (10/5): - superb breakfast and friendly, helpful staff
- Carol (8/5): - Very clean hotel and nice staff.
- Chen-Fu (10/5): - Hotel is pretty new, less than one year in operation, room simple yet clean, feeling like move in a new house, good breakfast as well !
- Tim (10/5): - Very modern new facility. Nice outdoor lounge area with comfortable seating and lighting. 5 minute walk to Boston Pizza.
- Kimberly (8/5): - Comfortable beds and friendly staff. Not enough parking. Had to park in an electric vehicle spot at midnight due to no spots. Was advised they would need to have me move if someone needed it. With nowhere to park their suggestion was to park next to a pump at the gas station and get up early to move it. Not impressed with no solution
- Narina (8/5): - It was really nice. Clean, convenient location, friendly staff.
- Angela (10/5): - No parking available after returning for the night
- Lisa (10/5): - Clean room, AC/heating worked well, beds were very comfortable, nice on the wall squeeze bottles for shampoo, conditioner and body wash which had nice fresh scents. Nice having tea, hot chocolate and coffee available in the lobby all day, to take up to the room.
- Janine (10/5): - Very clean, friendly staff and perfect location. I love that there is no carpet in the rooms.
- Carol (8/5): - Nice hotel but the room could be bigger not much room to move around. The parking lot does not have enough spots. Three times we came in, not late at night, and we had to park in electric vehicle charging spots as there was absolutely nowhere to park. Breakfast was ok nothing special. The staff were really nice especially Mark on the front desk.
- Terry (10/5): - Friendly staff
- Bruce (10/5): - Clean, upscale
- k (10/5): Good Stay – Just Missing a Smart TV - The hotel was very clean overall. Check-in with Mark was smooth and friendly. The room was a good size and the atmosphere was quiet, which made for a comfortable stay. The only downside is that the TV isn’t a smart TV, so no YouTube or Netflix. Breakfast included was definitely a nice bonus
- Garry (10/5): - Staff were excellent. Rooms very clean.
- Muhammad (10/5): - Clean room, liked they don't have carpet in the room. Gym and pool were amazing.
- Ziqi (10/5): - Clean room and nice pool
- Brian (8/5): - Breakfast was good pool area was good, we were disappointed that our room wasn’t cleaned?
- Judith (10/5): - Perfect for one night.
- Daniel (10/5): - A great hotel. We are walkers, so for us, it was 17 minutes to downtown for shopping. Loved it.
- Erin (10/5): - Great place to stay with kids! Pool is small but very nice.
- joy (10/5): - This is a newer hotel and its clean and fresh. Although there seems like there is a lot of parking available, the electric vecile, handicapped, and diamond select areas take up 50% of the parking . The breakfast is a good plus. We enjoyed our stay.
- Ronald (8/5): - Easy access to the highway. New property. No coffee in the room which was a slight negative
- Kevin (8/5): - The only negative to this stay was the limited parking
- Sukanya (10/5): - Excellent stay, very clean room. Highly recommended.
- George (10/5): - Good staff all around nice pool and good breakfast and coffee . Clean .
- Sandra (10/5): - Very clean and the staff was really friendly and helpful.
- Luigi (10/5): - The room was clean. Bed was so comfy. I wish I could’ve stayed longer
- Tracey (10/5): - I loved the bench in the room for suitcases and sitting to put on and take off shoes. Everything was very clean. We just had a problem with temp control in the room. Air was so powerful that at 73 it was very cold. Within a short time it was freezing in the room. It was only 63 outside. You had to put the temp to 74 to stop the cold air. Then after and hr or 2 it was getting warm. Then you had to change the temp. We were constantly changing the temp.
- Shefali (2/5): - Nicole was the concierge and was very disrespectful and not welcoming at all. I don’t recommend coming to this property. Please stay away. Thank you.
- Derek (10/5): Pool was very nice, breakfast ends too early - Really nice hotel it’s brand new! I got a room above the swimming pool so you smell chlorine all day and night. The swimming pool is really nice with a waterfall and bubbles. Was really impressed with it. Free breakfast ends at 9am which is too early, unfortunately
- Yvon (2/5): - Worst hotel experience ever.
- Barb (10/5): - New hotel. Good location.
- JOYDEEP (8/5): - The property is well maintained & good for stay as you have breakfast & other time you visit nearby plaza for more dining options. Not far from Bracebridge fall & cruise.
- Jennifer (10/5): - Near restaurants, room is clean and staff are nice
- Rebecca (10/5): - Loved how clean and spacious our room was. Beautiful main lobby area with foosball tables for the kids. The salt water pool was well kept and breakfast was excellent! Our best stay in awhile!
- Raymond (10/5): - Air conditioner in room was very loud
- Sylvie (10/5): - Would be preferable if they had a restaurant
- Alpit (10/5): - We had great stay
- Tom (6/5): - It was okay
- Ivy (10/5): - Property was clean and staff was fabulous!!
- Evelyn (10/5): - our 2 days stay was amazing. we had a great time.
- William John (10/5): - Xxx
- Jean (10/5): - Great place for a family vacation!! Highly recommend, they have board games and a bunch of activities in the Lobby!
- Paola (10/5): - Great stay, enjoyed pool and breakfast was good!
- Kevin (10/5): - This is a really great hotel! Close to downtown bracebridge which offers a lot of food options. About 10 mins away from Santa's village. The staff are really friendly and helpful. The hotel is clean and offers a decent breakfast. My only complaint is that breakfast could have ended at 10am instead of 9am for late risers. We loved all the board games in the lobby and the cozy sitting areas. They also had a really nice selection of snacks and drinks. Great hotel!
- Suzanne (8/5): - We took the family to Santa’s Village which was about 10-15 minutes away. There is a pool in the hotel that the kids enjoyed. Lots of breakfast included - all the usual things. Gas station next door. The Town of Gravenhurst, which has many interesting shops, is about 6 minutes down the road.
- Robin (8/5): - Needed a car to get to downtown.
- ceyhun (10/5): - clean
- Kyle (10/5): - Nice hotel, would stay again!
- Melissa (10/5): - Hotel was clean and brand new. Bed was very comfortable. Breakfast was nice to be included
- Smithamol (10/5): - Excellent
- Grey Jay Sales (8/5): - Good
- Ali Ahmed (10/5): - Over all good experience
- Jessica (8/5): Great family stop on our road trip - Kids loved the foosball tables and board games in the central space.
- Jessie (8/5): - Internet is fast and the room is clean!
- Bart (8/5): - The gentleman at the front desk Mark was great. Explained everything well and was available for towels for the pool to tv setup. Thanks Mark, you made our stay great with the grandkids.
- Seth (6/5): Limited parking, EV’s prioritized - I’m a frequent Hilton traveler. For the most part, I can always depend on a good experience. I arrived on motorcycle at this location and there are only half as many spaces as there are rooms. For some reason they recently installed 8 new spaces for electric cars at a hotel with limited parking already. I ask if I could park in one and front desk says no and told me to park around the back side of another hotel at another address. That clearly didn’t set well with me as bikes are susceptible to theft and vandalism and I’m not parking at another property and walking back to this hotel. I pleaded my case and front desk got ignorant and said “what you want me to do about it”. Out of respect, I just did as she said but much to my surprise the next morning, of the 6 electric spaces, 3 had gas cars parked in them, 2 electric cars and 1 empty. Such a slap in the face.
- Alison (8/5): More than adequate - The bed was very comfortable! The bed coverings were odd, frequently becoming separated from the semi-enclosing coverlet. We needed help getting our covers to make sense. The food was pretty good. They had a variety of options. There's only so much you can do with warming-tray scrambled eggs. The one day they had a "quiche" option was good.
- Kim (10/5): - Beautiful and clean hotel! Friendly staff and close to Santa's Village.
- Roger (8/5): - Very nice and new but pet friendly and not to my liking too many pets for my expectation sorry but I’m not an animal person. Other than that I would give a 4 star. Very clean facility the pool was a bit cold inside. Almost every elevator trip was with a canine.
- Brooke (10/5): - Our stay was wonderful. We loved the hotel. Was great for our trip to Santa’s Village. The pool was nice. We will definitely be back!
- Sheri (10/5): - There is a gas station that shares the lot which is very convenient for re fueling.
- Stephanie (8/5): Top quality! - This was an amazing spot. Just 7 minutes away from Santa village and we also visited all the waterfalls close by. The hotel was clean incredibly comfortable and thoughtful. Everything we needed was so close. A convenience store right outside too. I received daily texts checking on our stay. The only thing I missed was an updated tv that would allow streaming connection and there was no bathtub in our room.
- Jackie (4/5): - I specifically choose this hotel for the pool lift and accessible rooms. The room was good but the pool lift didn't work. No staff knew where the charger was for the lift for 3 days i was not able to access the pool and no one knew what they were doing.
- Cyril (8/5): - Room was very clean and comfortable breakfast was good eggs terrible cold couldn’t eat
- Amanda (10/5): - The property and staff are great
- Tracey (10/5): - Clean hotel and service was great. It is a little out of the way from downtown. It claims it's a 10 minute walk but it's closer to 20.
- Debbie (10/5): - fresh, new and clean with great staff
- Linda (8/5): - Close to Hwy, Tim's, Walmart Only one thing I would've liked. To be able to order a movie.
- Walter (8/5): - parking
- Nancy (8/5): - The staff were very attentive and love the lobby layout. The rooms are clean and minimalistic. The one drawback is the terrible AC unit. Our original one sounded like a propeller airplane ready to take off. We were all woken up at midnight, including my 4 year old. The staff was attentive and we tried an alternate room where the ax definitely sounded more normal but it had a hard time cooling the room. It made for a very restless night for all of us. I didn’t ask the front desk to provide a discount for the inconvenience nor was it offered. Will definitely email corporate to provide the feedback. The service was indeed really great though so if loud noises don’t bother you when you’re sleeping, I would recommend.
- Faraz (8/5): - Clean property and great service. The breakfast options can be expanded a bit more. And the water in the pool was cold perhaps making it lukewarm would be better. Thanks!
- Elmira (10/5): - Good
- Christaline (10/5): - The rooms were clean...place was also clean...
- Aamir (10/5): - Highly recommended!! Hidden Gem in the Maskoka District. Located in the heart of all attractions, food places, Walmart etc.
- jessica (8/5): - The hotel was nice. the breakfast was horrible. My eggs were still frozen and the sausage was terrible. Prison food! Most people through out their breakfast. The pool was fun and everything was new and clean. I would stay again, but not have the breakfast.
- Megan (10/5): - It was very quiet and we were able to get a great nights rest before a big event
- Paul (10/5): - Not enough parking Air conditioning unit in room ran too much and very loud Had trouble sleeping
- Cheryl (8/5): - Easy access friendly staff
- Aisling (10/5): - The hotel, the breakfast the pool the friendly staff especially a women named Terri who was so nice and kind to my children.
- Neda (10/5): - New/clean/good service
- Balvir (10/5): - Clean property. Nice breakfast menu . Great service.
- Navdeep (10/5): - Great stay
- fatma (10/5): - Nonw
- James (10/5): - We were pleasantly surprised at how clean and modern Tru was. Staff was very helpful and inviting. We would definitely stay again.
- Joe (8/5): - For the price point this is good value for the money. The hotel is new and very clean. The free breakfast was appriciated. Unlimited Lavazza coffee in the lobby was great.
- Shankar (10/5): - Modern and clean
- Ryan (10/5): - Amazing from the breakfast to the amenities in the shower the best hotel in the area for your buck coming back in the fall!
- Pamela (8/5): - Very Clean and maintained.
- Gerald (10/5): -
- Stephanie (10/5): - Spacious close to stores pool was really cold though
- Claudio (8/5): - Noisy room AC, which we complained about to no avail . . . Wrecked an otherwise great stay.
- Ana (10/5): - New
- Ryan (10/5): - Amazing ho
- Stephen (8/5): - The ac was very loud making it difficult to sleep
- Lesya (10/5): - Very clean and spacious.
- Irfan (10/5): - Great property nice and clean with a decent bfast for the kids.
- Julianna (10/5): - The staff was great and super helpful. Hotel is clean, amenities are great. Close to everything. Highly recommend!
- Brett (10/5): - Our stay was excellent. My only issue is the pillows, neck was very painful in the mornng however I should know to bring my own pillow. Have experienced the same at other places with other hotel companies.
- ILYA (8/5): - A new ,well designed hotel, affordable prices, but a terrible customer service. It took a few hours late untill we got the room ready.
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