WH Hotel 310

Location: 436 Saint 310, Phnom Penh, kh

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Public transport tickets
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Japanese garden
• Covered parking
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Superior Twin Room with City View

  The spacious twin room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bidet. This wheelchair accessible twin room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Twin Room

  The spacious twin room offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room with Balcony

  The spacious double room offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room

  The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bidet. This wheelchair accessible double room features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Luc (10/5): Très bon séjour - Très serviable
• Sandra (9/5): -
• Ivhong (4/5): -
• Lee (9/5): Short relaxing stay where staff was courteous and polite. - The shared pantry was a good concept where guest can use the microwave oven, refrigerator and also kitchenware The bathroom shower holder was broken and shower stall drainage was not good and prone to flooding.
• Socheata (10/5): -
• Kimieng (9/5): - Friendly staff Parking space is limited but staff is actively arrange other space for u
• Agnes (10/5): -
• GEORGIOS (9/5): I would stay again - The location was good,not very far from BKK1 or BKK3 Staff was very friendly .Lyna , Makara, Thing Davon, Kunthea
• GEORGIOS (9/5): -
• Nubar (8/5): So friendly - Not bad Can be little bit cleaner
• Henry (8/5): Great value for money in the heart of Phnom Penh. Would recommend. - Great value for money. Spacious rooms and balconies. Receptionist was very helpful and dealt with our unique itinerary — we had to leave bags at the hotel while we travelled elsewhere in Cambodia, and had to check in very late. They helped us with both of these requests and were generally friendly and hospitable. Bathrooms were a little messy. Balcony doors were awkward to open and close.
• TAK-MAN (8/5): - トゥールスレンまで６分ほどで歩いていけるので良かったです。 スタッフは若く、常に複数人いるので、手際もよく、快適でした。 到着が夜中でしたが、事前に時間を知らせておくとチェックインがとてもスムーズに終わりました。 部屋のアメニティが日に日に増えていった点です。 最初、部屋に何もなく、たぶんバスタオルは入れ忘れかなと思い、フロントに伝えて貰いました。またボディソープが空でした。 しかし翌日にはバスタオルがしっかり部屋入れされ、シャンプーとボディソープが満タンになっていました。 またその翌日にはハンドソープがセットされてました（無くて地味に困っていた）。 ただ、最後までテレビのリモコンの電池は入ってないままでした。（ちなみにNHKワールドうつります）
• Laia (7/5): Hay cosas mejores a 10 metros - Esta bien ubicado en buena zona. A poco rato en tuk tuk de todo. Las habitaciones están muy bien, son amplias aunque sin armario. Están limpias. El personal de recepcion no habla bien inglés y cuesta entenderse con ellos. Les dijimos que nos cobraran dos habitaciones dos noches y a la mañana siguiente nos dijeron de pagar la segunda noche, pero les dejamos claro el día de antes que queríamos dos.. por suerte el hotel de en frente vale solo 2 dólares mas la noche y cuenta con gimnasio, piscina, suites y un personal que te explica absolutamente todo super bien y responde tus preguntas. Entienden todo.. así que no hicimos la segunda noche y nos fuimos. Nos dieron habitacion en la planta 6 y el ascensor no funcionaba. Aún así, para los estándares de Camboya, el hotel es correcto, pero comparado con el de delante, es peor.
• Pavel (7/5): Good location to stay for 2-3 days. Price is low, so it's expected that smth will not work properly - Responsive and polite stuff. Good location. Comfy bed. Noise (I have to ask to change the room). Smell from bathroom. How water in shover is unpredictable.
• Mini (10/5): Perfectly peaceful and relaxing - All very good! A short tuk tuk from riverside and the epicentre. But a 10 minute ride and £2 sorts that out.☺️
• Tep (1/5): - I book the location for 2 nights stay on booking.com end up when I got to check in; they said they dont have room available for my booking. And I asked so why you allow user to do the booking? they give me pretty unreasonble awnser. If the room is out, they shoudl have called or e-mail ahead of time. Not until I show up at the location then tell me this. What is the point of booking in advance.
• MINH (8/5): Good - Good Good
• KAORI (10/5): -
• Bella (10/5): -
• Bella (10/5): -
• Bella (10/5): -
• FREDERIC FERNAND RAOUL (10/5): Très bon hôtel, confortable et bien situé. - J ai aime y prendre mon café le matin et y jouer au billard le soir. La kitchenette avec micro-onde est bien pratique ainsi que la buanderie pour repasser le linge. Par dessus tout j ai aimé la gentillesse et la disponibilité du personnel.
• Seyo (7/5): -
• Bella (10/5): -
• Jessica (10/5): - Really great place for exploring Phnom Penh. It was clean and there was a great view from the balcony
• Bella (10/5): -
• Abdelaziz (9/5): Propreté et qualité prix - Bon service et propreté Wifi lent
• Ajay (9/5): - Staff Nothing
• Alisha (10/5): -
• Mani (8/5): Special thanks to cleaner - VT Chara and Heang - Front desk staffs are very welcoming Shower - suddenly hot and down to cold.
• Ajay (9/5): -
• Dr. Frank (2/5): Gutes Zimmer, sehr großer Ärger - gutes modernes Zimmer, gutes Bad, Lage insgesamt gut Wir hatten mit Frühstück gebucht und bezahlt. Bei der Ankunft wurde uns gesagt, Frühstück gibt es nicht. Nach Diskussion sollten wir morgens eine Tasse Kaffee und ein Biscuit bekommen. Nach langer weiterer Diskussion und einem Telefonat bekamen wir 6 USD pro Nacht erstattet und sind in ein Hotel in der Nähe gegangen und haben dort für 20 USD gefrühstückt. Aufenthalt wurde so sehr teuer. Ferner: Manchmal nur 1 Handtuch insgesamt erhalten, Toilettepapier wurde nicht nachgefüllt.
• OSBELIO (8/5): - La verdad la habitación es bastante grande y amplia y muy limpia el personal amable Que mi habitacion daba a la calle y se oían el ruido de los coches y el.ruido de la calle
• XIAOCHEN (10/5): -
• Deana (8/5): - It was comfortable and clean enough and the staff were friendly and polite The restaurant has closed permanently. The shower water was cold. I think maybe priced a little high considering these two points
• Anzhelika (9/5): Отличное место, советую - Все отлично, просторно, все что надо было в номере Из за того что балкон был немного шумно было
• Marina (10/5): - La comodidad de la habitación.
• Vebjørn (1/5): Uprofesjonelt, og bedrageri - Ingenting positivt med dette oppholdet Booket doubblerroom deluxe med balkong og sofagruppe pluss sittehjørne, og utemøbler på balkong, men de første 2 nettene fikk jeg det dårligste rommet jeg noen sinne har bodd på. Ikke det jeg hadde betalt for. Jeg klagde første dagen og fikk beskjed om at de skulle ordne det dagen etter, men de svarte ikke på mail, eller telefon til GM. I resepsjonen ble jeg da igjen lovd rommet jeg hadde betalt for neste dag igjen.. klokken 14.00 dag 3 fikk jeg rommet jeg bestilte. Spurte da om hva de kunne tilby som kompensasjon for dette, ble da tilbud og sove en ekstra natt for bare 25 dollar som beklagelse. Når rommet koster 27 dollar opprinnelig. Så 2 dollar rabatt om jeg bodde der èn natt ekstra… forferdelig opplevelse og kundebehandling. Anbefales ikke. Bedrageri. De har også avbestillt bookingen og meldt at jeg ikke har møtt opp til insjekk. Det er løygn, men da trur de jeg ikke kan skrive anmeldelse av oppholdet.
• Lindsey (10/5): -
• Lindsey (10/5): -
• Bella (10/5): 🫶 - Очень классный отель атмосфера хорошая чистая особенно персонал очень вежливый 0
• Kerry (10/5): Great value! - This was a GREAT value for what I paid on booking. The room was spacious, clean and bed was comfortable for my taste. I think they upgraded me (without asking) to a higher floor, corner room with balcony. I appreciated that there was an electric kettle in the room. The reception staff was friendly. There is a small cafe at the reception desk with coffee and pastries. Also there is a small mini mart with drinks, snacks and home goods right next to the building. It was a 40 minute grab car ride to the airport at 5am (add much more time for traffic later in the day) Bathroom was nice, though the water didn’t get hot, just warm. I may have missed a button to turn the hot water heater on.
• Sandra (9/5): - The brightness of the room. The window could be opened manually which meant that ac wasn't the only option. The staff are welcoming and pleasant. And the water was refillable and not plastic bottles.
• takashi (8/5): - Wi-Fiが速い
• MINH (8/5): -
• K.Schnee (6/5): - für ne erste Nacht von der Anreise ganz gut und vieles auch gut zu fuss zu erreichen. Frückstück war jetzt minimal und für Proteinreiches frückstück hat es fast keine Auswahl.
• Chantong (8/5): -
• Chantong (8/5): -
• Natasa (7/5): - The hotel is nice and new. The rooms are comfortable and clean. The breakfast was so bad. There were just a few meals, without so much choice.
• Diana Angela (6/5): -
• Jonathan (9/5): clean big rooms in a central location - breakfast buffet was on the smaller side and very simple, yet was quite tasty. the staff was awesome and the rooms were a great size. Russian market is a 20 minute walkaway, and bak market probably a little closer. if you like to walk the city its a nice choice gym wasn't set up yet, but the rooms were discounted, probably in part by this
• Ivhong (8/5): -
• Ivhong (8/5): -
• Judy (9/5): - Excellent friendly helpful staff including Lyna, Davin,Thong,Hongly,Tam and Bunny. Comfortable bed, good lightening, hot shower and good breakfast.
• Phan (8/5): -
• Aleksandr (10/5): -
• Daniel Oun (5/5): - Feeling of privacy Fridge was on a power supply which work only if the card is left in the power card holder. So if you had expected cold water drinks, it would be warm and you would have to wait. Not really fond of the bidet and shower combo. Seems very unsanitary. Hotel staff did not clean well enough, weddings were often seen with stains and cleaning materials does not seem to be swap in accordance with health laws
• Ewa (9/5): Bardzo udany - Nowoczesny, czysty obiekt. Wspaniała obsługa hotelu. Śniadania
• Thuan (9/5): Ok - Sạch Giường nhỏ
• Thuan (8/5): -
• Roxanne (8/5): -
• Jerry (10/5): - The staff was amazing....they made us feel like a part of the family from day one. Lyna, Davin, Bun Thong, Hongly Bunny, Tam and Bora were exceptional 👌
• Mei Yu (9/5): -
• YIJIN (10/5): - The hotel's location is fantastic, being close to major attractions and public transport. The room was exceptionally clean and comfortable, providing a great place to relax. The staff were incredibly friendly and helpful, especially Bunny and Hong Ly. Overall, it was a wonderful stay, and I would highly recommend this hotel to others.
• Lu (10/5): -
• Rie (8/5): -
• Soung (9/5): A rocky start turned into a memorable 8-day stay thanks to the exceptional staff, clean facilities, and convenient locat - I stayed at WH 310 for 8 days. The location is right on a busy street, which some might find noisy, but I actually liked it—it made it super easy to walk to nearby restaurants and explore the area. When I first arrived, I honestly felt quite unwelcome. One staff member didn’t greet me, didn’t smile, or even look at me. He simply said, “Check in at 2pm.” I was aware of the check-in policy and had arrived just 25 minutes early, so I wasn’t expecting an early check-in—but a warm welcome would have made a big difference. At that point, I was already considering going elsewhere. Fortunately, Mr. Hongly came to the rescue. He greeted me kindly, helped with my luggage, and checked me in smoothly. His professionalism and warmth completely changed my impression. Thanks to him, I decided to stay—and I’m glad I did. Cleanliness: The lobby and room were both clean and well-kept. Housekeeping did a great job throughout my stay. Bed: The bedding and sheets were clean. The mattress was a bit firm for my taste, but I still slept well. Room: The room had a stocked fridge with drinks and snacks for an extra charge—handy if you don’t mind paying a bit more. There’s also an on-site restaurant with room service. The food was good, though I would’ve liked more variety on the menu. Staff: What really made my stay memorable was the staff (aside from the initial encounter). Ms. Lida, the housekeeping supervisor, was so helpful—she assisted with my luggage and quickly arranged a room change when I mentioned I was sensitive to the smell of smoke. Mr. Hongly consistently greeted me throughout my stay and was always respectful. Mr. Davin kindly brought me cold water when he saw me waiting in the lobby and helped carry all my bags. The security guard always greeted me warmly and even walked me out with an umbrella when it rained. Finally, Mr. Tong helped book my bus ticket to another city, kept me updated, and made sure I got to the correct station. His attention to detail was incredible. The only issue was when showering the water took a while to drain after a shower, leaving a puddle for some time.
• Thuan (7/5): -
• Aubrey (9/5): Spacious, quiet, clean, and well-located — my new favorite hotel - This was my first time staying at this hotel, and I must say — it left a remarkable impression. I can confidently say it’s now my favorite among all the hotels I’ve experienced. From the moment I arrived, the staff were warm, welcoming, and genuinely attentive, creating an inviting and pleasant atmosphere. I was even offered a complimentary draft beer as a welcome drink, which was a thoughtful gesture, though I politely declined as I don’t consume alcohol. The room itself was impressively spacious, as was the bathroom — both impeccably clean and well-maintained. A stocked mini fridge was provided for convenience (do note, charges apply for items consumed). One feature I particularly appreciated was the room’s sound insulation — the walls are quite thick, ensuring peace and quiet with minimal disturbance from neighboring rooms. Location-wise, the hotel is ideally situated between Toul Tom Poung and Boeung Keng Kang, making it convenient for both leisure and business travelers. All in all, it was an excellent stay, and I will certainly choose this hotel again for my future visits. The water heater wasn’t functioning as expected during my stay. Even when turned to the maximum heat setting, the water remained mostly cold with only a slight hint of warmth. It would be great if this could be checked or adjusted for future guests.
• PRASHANTH (10/5): -
• Wei Leng (9/5): worth to stay - bath room water pressure are strong, location are great. breakfast can be better and more variety.
• Antonio (10/5): Súper recomendable - Cómodo, económico, cerca del centro, limpio, el personal super correcto y atento, me dejaron hacer el check out dos horas más tarde debido a que mi vuelo salía por los tarde. Súper recomendable
• chann (10/5): - What an amazing, most accommodating staff they have there. Their politeness and willingness to improve your stay is definitely 5 stars. Staff members such as Bunny, Thong
• Jin Ju (8/5): Comfortable stay -great price and great location - 방도 넓고 깨끗하고~ 아침 식사도 좋았어요~ 스테프들도 친절했어요~ 메인 관광지랑 좀 벗어나서 전 오히려 좋았습니다. 툭툭으로 $2~3 이면 어디든 쉽게 이동 가능했어요~ 주변에 식당이나 카페도 많습니다. 욕실에서 오래된 하수구 냄새가 좀 많이 났어요~ 환기구 소리도 너무 컸구요~
• HSU (7/5): -
• Kheng (10/5): Exceptional - Nice hotel, friendly staffs and good service. strongly recommend
• Sotheary (2/5): - This hotel looks good in lobby only. In the room we stay don’t have towels, when we asked for towels they gave us two damp towels. When we asked the next day, they never bring to us. Luckily, I have mine with me. There was only half roll of toilet papers which is not enough for second day. So, I called them they said I can come down stairs to get it. So they don’t even bring it to your room. Even worse, the shower area is flooded. If you shower for 20 seconds, you will stand with flooded floor. When we checker out, they go check the room first to see how many snacks we eat so they will charge accordingly. We did not eat any snacks but it turned out we open one jar of chips and required us to pay. We absolutely sure that we did not open their snack, if we did we would eat them all. Why would we open and not eat? They tried to rob us for little things. I paid for it and dumped it in the trash can in front of them. Never go back to this low standard hotel.
• Larry (7/5): Relaxing - All Water not hot
• Nii-narh (10/5): Exceptional -
• Abbas (10/5): - Great place!!!
• Hendry (7/5): Good - The well-designed lobby creates a relaxing atmosphere, excelent location. bad experience, no water in the toilet for 3 hours.
• Morokot (1/5): Bad -
• Dawn (9/5): Great Value Hotel - Great value hotel in the heart of the city, only a short walk to many attractions. Rooms were comfortable, excellent wifi, basic breakfast included. Staff were super welcoming and kind and professional. Shower did not get hot.
• ?? (10/5): - 501号室トイレの換気がうるさい
• Andrea (10/5): Exceptional - Staff are amazing!! Nothing
• Luna (10/5): The best! - I like everything about this hotel. The staff are the most friendliest in all Hotels in Phnom Pehn! Special mention to these staff for giving me extra ordinary service. Dane, Sroun, Bunthong and Rameth, thank you for world-class service! WH hotel is my home whenever I visit Phnom Penh
• Dy (9/5): Superb -
• Dy (9/5): Superb -
• Zee (7/5): Good -
• Punloeu (10/5): Exceptional -
• Iuliana (1/5): Really bad experience - never happened to me before - I booked a hotel room on booking.com at a very low price , I went to the hotel and they refused to do the check-in , because it was a system error , forcing me this way to get another hotel. Actually they said that I can book the room directly from them , obviously at a much higher price ... The same happened to the other people that booked in the same conditions. First they say that they sent me a message.. then they say that they haven't received my reservation, but I showed them my booking confirmation and message from them with the check-in details. So I ended up with 2 booking reservations that day. They canceled the booking next day with the reason that I didn't show up. I was so disappointed regarding the way they handled this situation.
• Ivhong (8/5): Very good -
• Alice (8/5): Pretty average but does the job - Very average. Pretty good location. Bed are clean and comfortable. Very large room. Good views. Has a pool table and air hockey table. You have to pay on arrival in dollars in cash so make sure to take money out before arriving.
• ?? (8/5): - 対応したスタッフが非常に良い
• Regina (8/5): Very good - The beds were comfortable, and the room was clean. I also enjoyed the games in the reception area. There were only a few options for breakfast. I just know a place with plenty of options for a cheaper price.
• Rodney (5/5): Passable -
• Chantel (10/5): - Nice clean modern facility. The staff are exceptional. Sroun Lihour, Bun Thong, Tin Sroun, Dane and Kon Nalida are very helpful and always had a smile. Thank you for making me feel at home
• Punloeu (10/5): Exceptional -
• Eyup (8/5): Very good -
• Elvis (10/5): Exceptional -

Photos