Richmond Central Apartments

Location: 185 Lennox St, Richmond, Victoria, 3121, Richmond, AU

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Designated smoking area
• Wheelchair accessible
• Self parking (surcharge)
• Housekeeping on request
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Studio

  1 Queen Bed

  215.3 sq feet

  
  

  Internet - Free WiFi 50+ Mbps

  Entertainment - 28-inch flat-screen TV with premium channels

  Food & Drink - Refrigerator and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Shampoo
  • Free WiFi
  • Bedsheets provided
  • Soap

• One Bedroom Apartment

  1 Queen Bed

  473.6 sq feet

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi 50+ Mbps

  Entertainment - 28-inch flat-screen TV with satellite channels

  Food & Drink - Refrigerator and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and shampoo

  Practical - Wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Microwave
  • Dishwasher
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toilet paper
  • Shampoo
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Bedsheets provided
  • Soap

Guest Reviews

• Geoffrey (6/5): - the room could have been vaccuumed. rice all over the floor.Coffee cups put back not washed and only one towel for 2 people. Could not reach management by phone or message. A little bit disappointed in opur stay.
• Rosa (2/5): - I arrived at the apartment destination shortly after 3:00 PM, as I had communicated via text message. Upon arrival, I was unaware that the office was located away from the main reception area. When I entered, I was greeted by an individual who addressed me as Marie. I also noticed two cards on the desk intended for my sister-in-law and her adult son. I clarified that I am Rosa Katsoutas. Additionally, we had previously informed them of our parking requirements. The staff member appeared to be in a hurry and provided us with a map, which is attached, along with instructions on where to park. Despite searching for approximately 45 minutes, we were unable to locate the designated parking area indicated on the map. I made several phone calls to him but did not receive a response. When I returned to the office, he had already left. We eventually found parking at a location some distance from the property and transported our luggage to the apartment. Later, my partner visited the main reception area and showed the map to a receptionist, who advised that the parking is actually located directly underground beneath the apartment. Additionally, we noticed that the apartment had a strong odour of curry. Overall, we are dissatisfied with the experience.
• Michael (4/5): - The room smelt and was dirty. Fridge had food still caked onto shelves, hadnt been vaccumed properly. Furniture was old and damaged. Never staying again
• Alistair (10/5): - Very clean rooms and good communication
• Shannon (10/5): - Great eateries nearby.
• Peter (2/5): - Room was filthy needs new carpet painting and new furniture.
• Narelle (4/5): - Location is great, and bed was comfortable however would not stay here again for the price there are many much cleaner, the property was absolutely filthy
• lisa (10/5): - Great place to stay close to the mcg
• David (10/5): - Generally happy
• Susan (8/5): - Property within walking distance to Epworth Hospital. Had all the amenities- microwave, cooking hob, washing machine and dryer. Fridge serviceable. Close to shops and food outlets and transport.
• Michelle (10/5): - Very pleased with the property
• Nassir (8/5): - All good
• Gav (10/5): - Great place! Good communication from Manager. Early check-in was great. Extended for an extra day without issue. Close to everything. Good value. I'll be back!
• troy (6/5): - The room television didn’t work we notified manager and had no response, he did receive message because he also replied with the wifi password
• Fareen (8/5): - Ive been staying at Adara for several years. Happy to see that the mattress was changed, lovely mattress however the flat sheet on mattress does not fit so kept coming off. Please get correct size because it was really annoying
• Jerry (10/5): - like to see some light snacks as a nice touch
• Allen (4/5): - Reception weren’t available a lot of the time. Apartment not very clean and in a bit disrepair. Needs updating.
• Kelly (10/5): - Great access
• Ruth (10/5): - Very happy with everything - thank you!
• Peter (8/5): - Close to facilities, great people greetings
• Molly-Rose (10/5): - Great service, I ended up extending my stay by another night and they made it so easy. Really happy with the room.
• Anna (10/5): - Loved it
• Georgina (4/5): - No luggage storage on a Sunday because 'not many people come in on a Sunday'. From what i was seeing though, a lot of people were checking out and wanting storage on a Sunday though. Room was so dusty it set off all my allergies and i felt very ill for the entire stay. Holes in the wall, mould in the bathroom and stains on the carpet, blankets, walls and the headboard of the bed. Wont be coming back.
• Danielle (10/5): - Great staff service
• chris (10/5): - Host was great help
• RODNEY (10/5): - Excellent value for money. Staff member greeted me after hours when I attempted to open the wrong lock box. Room was spacious and clean. Short walk to 75 tram takes you into town. I’d definitely stay here again
• Kazuki (8/5): - Hotel manager is very kind. But cleaning services is not good. It is not expected regularly.
• Antony (10/5): - Great service amazing stay, close to Epworth Richmond Hospital.
• Bill (10/5): - Great location for going to the MCG and easy access to Melbourne CBD.
• Michael (8/5): - What a great stay for very reasonable price Great amenities in the room every thing you could want Carpets could do with a makeover but that’s about the only fault really Recommended
• Nicole (10/5): - This apartment was perfect for stay and great value for $$
• Lynda (10/5): - The check in staff member was very lovely and helpful. My room had everything I needed. It was clean and comfortable. I will definitely stay again
• Heather (4/5): - It was near Epworth Hospital
• Ian (10/5): - It was a perfect location for us.
• Liz (10/5): - Great location near the Epworth hospital. Great communication from staff and very helpful.
• Nicole (8/5): - Very comfortable mattress. Shower over bath was difficult to step out of as it was quite high with nothing really to hold on to, and I would have liked there to be more space around the sink/vanity, and no face washer provided. Great facilities in the room had I needed them. I did have some trouble with the climate control in the room. It was giving a system error indicator late in the evening, which after a few hours had remedied itself. All in all I would definitely stay here again.
• Debbie (10/5): - Great location to MCG, very accomodating very friendly staff. Thank you
• Cameron (4/5): - The room was affordable but very cold and not the cleanest. There was scuffs all over the walls, the room had an odd scent to it and there was black mold in the bathroom.
• Andrew (8/5): - Good size one bedroom apartment Excellent Richmond location Secure parking Very reasonable price
• Rickie (8/5): - Overall the stay was good. Property was clean and is situated close to CBD. No wifi was a little inconvenience
• Donald (10/5): - Convenient to my wants, clean and quiet.
• Samuel (2/5): Disorganised and surprising disappointments - Staff were late upon check in- causing me to be late to park my car and for my conference. People waiting out the front in the cold- not sure how to get in or check in at 8am. No communication about there being no wifi until I arrived- had to use my 4G. Staff were not prompt in resolving this. No forks or scissors. Tv in bedroom was not connected to an Ariel/tv. Staff at adora were rude and dismissive- unclear around central apartments and their operations.
• Margaret (10/5): - Comfortable quiet and clean. Lots of pixels on the TV so maybe due for a replacement
• Wesley (8/5): - i dont remember them saying that they wouldnt have internet... maybe im stupid or blind but im sadly an internet obsessed goblin and im always glued to my phone so if they mentioned anywhere that there wouldnt be internet i would've noticed. but it is what it is
• elizabeth (10/5): - Nice apartment and great host
• Akundi (2/5): - There was no wifi and no reception the whole stay. It was very outdated and not very clean. And communication was terrible. I would not recommend
• Verified traveler (2/5): - Unfortunately it felt like i was being harrassed to an extent . They came across incompetent. Staff should all be following the same checklist at check in .. Instead pick and choose when they want to enforce their requirements . Staff knocking on doors as they opening door instead of JUST knocking first. Felt violated . Really disappointed with speding my money here.
• Michael (10/5): - Was fantastic
• Joanne (6/5): - I booked for two rooms as my son was flying in from another state for his birthday but at check-in we were told I’d only booked one room even though I showed a screenshot of my booking that clearly says two rooms 4 adults ! They had no extra rooms available. I then had to race off to another part of the building and book a room that cost a lot extra via a different company. The hotel blamed Expedia, I don’t know what went wrong I was left unimpressed.
• Emma (6/5): - The staff were lovely. The property is in a great location for public transport straight into the city and for the Epworth. Unfortunately the apartment was not clean, mould in the shower, very dusty carpet and skirting boards, few provisions - body wash but no flannels, dishwash liquid but no sponge or cloths, one fork. Lots of potential. The bed was comfortable and the apartment was warm. I felt safe.
• Jacob (8/5): - Good price , tidy units and good communication
• Jacob (6/5): - Great in every respect except not enough bedding. I was cold at night and the air conditioning was very noisy. But apart from that great. Lovely big rooms.
• Andrew (4/5): - Asked for parking through Wotif app but didn’t get one. Couldn’t get TV to work. The shower water was very inconsistent in its temperature.
• Lauren (10/5): We will be back! - Great place to stay. Super easy and convenient. Fantastic value. Will definitely be back!
• brad (8/5): - The service was fantastic, the rooms are starting to look a bit run down. No smart tv which I think needs to be stated. But overall perfect location and would use again.
• RAJINA (10/5): - The property was spacious, 1 bedroom, comfortable bed to sleep, overalls I enjoyed it thanks
• jacquie (8/5): - Property good . I asked whether there was parking at the property and was told yes but when we arrived there was no parking left and we had to find parking which difficult to find a secure park close by . We found one after 40 mins driving around and it took twenty to walk back to our apartment .
• Jade (6/5): - The floors were dirty, coffee tabletop and kitchen benches were dirty, the stovetop was dirty, crockery and glassware were dirty, some of the cutlery was stuck in the drawer, obviously due to something sticky and the shower/bath wasn't clean. It's a shame as the linen was perfectly clean, and the staff were perfectly lovely and very accommodating. Friendly, more than happy to assist with any enquiries. I don't like leaving negative feedback, but if they don't know then how can fix it? Obviously the cleaning crew are to blame here and perhaps need to reevaluate how they do things.
• Amanda (8/5): - Richmond Central apartment was in a fabulous location. Easy walk to shops, CBD, sports venues etc. Great transport options very close too. The level of cleanliness in the apartment really let it down, for example the bath had a black ring around it from the previous tenant. All surfaces looked like they needed a wipe, the bathroom floor was full of fluff, and the bed, while it was a great size the mattress was super hard, which made sleeping a challenge as it was not comfortable.
• Tom (10/5): - Nice and clean
• Samantha (2/5): - I’ve booked this hotel through Wotif and received the itinerary straight away which said that check-in closes at 10 pm. I arrived at the hotel at 9:30 pm and they were closed therefore I rang the number on the door. The person that answered said that this was not the hotel I’ve booked for so I rang another number and it was the hotel I booked. The person who spoke to me on the other number said that I didn’t have a booking and he wasn’t able to help me therefore I have to get a refund through Wotif. Wotif are now telling me that the hotel manager isn’t answering the phone to issue me a refund and it has been 48 hours. Yesterday I received a call from a worker at the hotel who advised me that I did still have a booking and no one had cancelled it and she cancelled it however she did not help with the refund and just said she would await Wotif’s call. It is not that hard to refund somebody’s money seeing as the booking was not in the system, I was left without accommodation and this wait is ridiculous.
• Jennifer (8/5): - Good value for money. Central location.
• Todd (10/5): - Great place to stay , very clean with plenty of space and everything you could possible need provided, Would highly recommend
• Louise (10/5): - Excellent location to walk back from the MCG
• Helen (10/5): - Great staff very accomodating, great parking, good location and comfy beds
• Ilya (10/5): - Lovely, quiet retreat and rather cheap for what it offers
• Nic (8/5): - Bathroom need work. Old, tatty and toilet leaking making a noise.
• Caelen (8/5): - Great location, simple check in after hours. Appropriate facilities and amenities for price.
• Michelle (10/5): - Very clean and modern, great location
• Izabella (4/5): - It was a bit dirty the cutlery wasn’t clean but idk it kinda stunk and the walls were dirty and the fridge. The shower had some mold
• Matthew (10/5): - Great location, quick to have maintenance to fix the curtains and my blind in my room. Would stay again and recommend.
• Pavalaseelan (10/5): - It was good
• Jennifer (8/5): - Thought there would be more dining options. Otherwise the apartment was pretty good 😊
• Wendy (8/5): - We had an enjoyable stay after an 70 th birthday party nearby
• Timothy (8/5): - Good location and very comfortable, only problem was no WiFi. Otherwise highly recommended.
• Mason Marc St (10/5): - This place was great, loved staying here. Really convenient spot to catch transport to the city, not too far after a night out.
• Faye (4/5): - Very disappointed in the whole process. Emails weren’t returned, chasing up with phone calls etc Check in at 2pm, we arrived at 3.20pm only to go to reception and be told the other hotel group are operating out of a hotel room down the corridor. We were told our room still wasn’t ready and we would receive a text, we had to go and get ready in the car park as had dinner plans. By 5.30pm I still had not received a text message about our room so I called only to be told oh yes it’s ready. We got back late Saturday night and the rollaway bed we’d ordered had not been put in the room so had to call after hours numerous times to get it delivered Then check out was at 10am and at 10.10am they called to ask where we were. You’d think they would have noticed the numerous amount of stuff arounds they’d caused that they would be a bit more understanding. The room itself was lovely so it’s a shame everything else has overshadowed that. No apologises for the issues that arose etc hence this review as I’m extremely disappointed.
• NAOMI (8/5): - 部屋はとても広くて清潔です。スタンダードでもキッチンと4人掛けテーブル、ベッドルームが別にあります。受付は入ってすぐではなく3号室を代わりに使用しているようでしたが、入ってすぐの法人専用受付の方が親切に教えてくれました。スーパーまで7〜8分、トラムの駅からも3分程度で、そこから市内中心街まで30分かからず行けるので、立地も許容範囲かと思います。(トラムの駅がとても小さく、ほぼバス停のような見た目なので何度か見落としましたが)
• Christine (8/5): - A little issue with not enough coffee and sugar lol
• Tim (10/5): Overnight stopover - Perfect location, walkable for everything.
• Margo (6/5): - So the room is spacious and well appointment with a table chairs, desk, big couch, big tv, full size fridge, 4 burner cook top, dishwasher and washing machine. Bed comfortable. The check in process was a nightmare and worse I have ever encountered. The lastmin doc did not match anything of the actual street, it took about 15 minutes to get in, no numbers on the buildings no signage for the accommodation I booked. Couldn't use the parking as I didn't have time to find it after the ridiculous check in. Check out well who knows how you are supposed to do that. Left the key with the other accommodation that was in the building. No information in the accommodation about such matters. Shower had mouldy grout.
• Sarah (8/5): - Apartment was clean and within walking distance to supermarket, rod laver arena
• John (6/5): One hotel, 2 businesses - We stayed for 2 nights and chose the location as it was walking distance to the Australian Open. What we didn’t know is that this is a hotel within a hotel, and the sign out the front says Adara hotel. They are highly unwelcoming to guests of Richmond Central Apartments and are unwilling to assist in any way. Richmond Central Apartments are not reachable via their phone contacts, so gaining any assistance is challenging. Until this issue is resolved I would not recommend staying at this property under either banner.
• Victoria (10/5): - The service from Bianca on reception was excellent and so refreshing. The accommodation and location perfect for our situation.
• clare (6/5): - Room was fine, clean good kitchen area. What was disappointing was - 1)no wifi - evidently some issues with the current system. 2) parking, one of the reasons I selected the hotel, maximum height 1.7m and the other option was apparently full.
• Raymond (4/5): - Bed was extremely hard. Milk in fridge was very old.
• Chris (8/5): - Coming from the country the only issue was parking,
• Jeanie (8/5): - Location central & within walking distance to CBD. Comfortable enough to meet our needs but recommend taking your own pillow/s, tea & milk. Plenty of cafes around for good coffee.
• Andrea (10/5): Easy transaction and in a great location - Arrived into Melbourne late, called and arranged for payment and discussed after hours access. Hassle free transaction and located in a great area. Had all the amenities for a short trip and easy checkout. Close to the Australian Open and was a great price. Will definitely stay again.
• John (10/5): - Very nice and large apartment within walking distance of bars, restaurants etc
• Rob (10/5): - Gavin and staff were really great, very courteous and helpful. We would thoroughly recommend staying here. Great price for location, Robert and Deborah.
• Neil (8/5): - On arrival the property Manager Gavin welcoming was excellent.👍
• Nicholas (10/5): - Gavin was such a great host. Helped me tremendously

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