Holiday Inn Express Hamilton Upper James by IHG

Name: Holiday Inn Express Hamilton Upper James by IHG
Address: 1276 Upper James St, Hamilton, Ontario, L9C 3B3, Hamilton, CA

Location: 1276 Upper James St, Hamilton, Ontario, L9C 3B3, Hamilton, CA

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Welcome to Holiday Inn Express Hamilton Upper James by IHG, your perfect haven in the heart of Hamilton!

Delicious Complimentary Breakfast
Start your day right with our complimentary buffet breakfast available on weekdays and weekends, offering a delightful selection to fuel your adventures.

Modern and Comfortable Guestrooms
Unwind in one of our 105 contemporary guestrooms featuring flat-screen televisions and complimentary WiFi, ensuring you stay connected during your stay. Enjoy added conveniences like safes and coffee/tea makers for a touch of comfort.

Prime Location for Exploration
Located just minutes from top attractions such as the Canadian Football Hall of Fame & Museum and Mohawk College, you’ll find endless opportunities for sightseeing and adventure right at your doorstep.

Don’t miss out on a wonderful stay—book your room at Holiday Inn Express Hamilton Upper James today!

Important Information

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

Free breakfast
Free WiFi
24-hour front desk
Free breakfast
Smoke-free property
Free self parking
Free buffet breakfast

Rooms Available

Standard Room, 1 King Bed

1 King Bed
Internet - Free WiFi
Entertainment - 55-inch flat-screen TV
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Change of towels (on request)
Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

2 Queen Beds
Internet - Free WiFi
Entertainment - 55-inch flat-screen TV
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair-accessible doorway width (inches): 36
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Private bathroom
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Lowered peephole/view port in door
- Wheelchair-width doorways
- Change of towels (on request)
Standard Room, 2 Queen Beds

2 Queen Beds
Internet - Free WiFi
Entertainment - 55-inch flat-screen TV
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Change of towels (on request)
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 King Bed
Internet - Free WiFi
Entertainment - 55-inch flat-screen TV
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair-accessible doorway width (inches): 36
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Private bathroom
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Lowered peephole/view port in door
- Wheelchair-width doorways
- Change of towels (on request)
Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

2 Queen Beds
Internet - Free WiFi
Entertainment - 55-inch flat-screen TV
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair-accessible doorway width (inches): 35
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Private bathroom
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Lowered peephole/view port in door
- Wheelchair-width doorways
- Change of towels (on request)
Standard Room

1 Twin Bed
Internet - Free WiFi
Entertainment - 55-inch flat-screen TV
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Smoking And Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Change of towels (on request)

Guest Reviews

Yvon (8/5): - Nice
Julien (8/5): - Some things in the room didn't work. Lights/outlets
Mark (10/5): - Clean room, good breakfast and easy parking
Mary (10/5): - Thank you for the great stay. So clean and friendly.
Dorota (10/5): - Excellent place
Xiangming (8/5): - Room is clean, breakfast has more options than other hotels.
Jay (4/5): - The staff were very friendly and quick to check in and out the problem was the room it was nice at first look but as I stayed you could see all the sloppy finishes and the AC unit was extremely loud and turned on and off all night the property next door keeps their parking lot lit up very bright and the blind they have on that window is not room darkening so the room was very bright I would suggest a room darkening curtain as well as the blinds parking was convenient and their included breakfast was the best part ofy stay
Shelley (8/5): - Quick and easy check in, extremely clean property and courteous front desk person. Only a quick few hours of sleep due to flight delays so unable to enjoy breakfast but the area looked organized and well supplied.
Frances (10/5): Great stay - Lovely room and great breakfast!!!
Carol (10/5): - This is a fairly new property in a very convenient location. Good breakfast options included in price. I would highly recommend this hotel
Penny (10/5): - We stayed at this HI property with another couple just as a stopover as we flew into Hamilton late and were on our way to Niagara. It was very refreshing to arrive in a clean smelling room with super clean, crisp sheets! Bathroom was clean as well! I did have to wash off my night stand as there were sticky coffee rings on it. Other than that the room was very clean and comfortable. We did have the breakfast but it was just ok. My scrambled eggs were cold as were the sausages. The coffee was good and the bacon that came out just before we left was crispy and hot. I confidently recommend this hotel!
Bryanna (10/5): - Clean. Quiet. Comfortable.
Ian Mich (10/5): - Very nice place and the room are nice and clean and modern looking which I like. I also like the floors too
Rhonda (8/5): - The staff was very nice. The only problem we encountered was that the handicap accessible room we were given did not accommodate all of my husbands needs. The bed was too high for him to transfer easily and the bathroom had a tub not a roll in shower. However, I reserved this room online so I’m not sure if the hotel was aware of which type of accessibility was required.
Lorna (10/5): - Very clean, attentive staff and very comfortable beds!
THOMAS (10/5): Great Experience!! - The hotel and its staff were superior from the front desk clerk to the housekeeping staff. Everyone was friendly and helpful. Our room was clean and comfortable. The breakfast was about on par with other hotel "free" breakfasts, but it all was well organized, very clean and fresh. The hotel location was great on Upper James St. as there was everything you could imagine within a 5 minute drive. We'll definitely plan on staying here again.
Kenneth (10/5): - This is the second time I've stayed at this Holiday Inn Express. The room was comfortable and clean. Checking in and out were no problem. the free breakfast, while not gourmet, was certainly serviceable. I have no problem recommending this hotel.
Joyce (10/5): - Great facility. I would highly recommend it.
Radia (4/5): - L’emplacement de l’hôtel est très bruyant et difficile de sortir du parking. Le tapis des chambres est sale et le ménage est à désirer. Nous étions obligés de se plaindre à la réception pour que notre chambre soit nettoyée. Le petit déjeuner est juste un continental, rien de surprenant! Nous étions déçu!
James (10/5): - Location suited our purpose and hotel was clean, comfortable and quiet.
George W. (10/5): - Great location, clean and friendly
Johanne (10/5): - New Hotel, very nice.
Sophia (6/5): - Staffs are good and trying their best to serve within their limited capacity. But facilities including housekeeping services, resources, parking areas totally not that good. AC was very noisy, and we couldn't properly sleep due to the noise.
Sandy (10/5): - Great stay!
Grant (8/5): - Clean, Friendly, close to airport
Richard (10/5): - Very new and nice properry
Dorota (10/5): - Really nice hotel with super friendly staff. It’s clean, quiet, and great for a peaceful stay. I totally recommend it.
Juan (8/5): - Stay 2 nights quiet and clean place !
Val (8/5): A new choice near Hamilton airport - The Upper James Holiday offered freshness and location at a reasonable price
Vanessa (10/5): - Wonderful stay for our Girls Trip to Niagara! Conveniently close to the highway and very clean, new hotel property. Staff was very courteous and warm, and the front desk clerk even went out of his way to get me a large bag of ice for our cooler :) Would highly recommend!
joumana (10/5): - Easy check in and out
Samala (10/5): - It was a such a wonderful place! The breakfast was such a wonderful touch to my morning. 5/5!
Lindsay (10/5): - Nice, clean, comfortable hotel with easy access to amenities
Amanda (8/5): - Good hotel
marie (10/5): Great Stay - This is a new hotel, still working out some bugs, TV and Eleavator did not work for a short while, the staff was great, breakfast was great. Close to shopping and easy to get to. Manager discounted our room for the inconviences we encountered. Will stay there again.
Katherine (10/5): - We recently stayed at the Holiday Inn on Upper James in Canada, and I have to say — the experience was fantastic from start to finish! The service was excellent, and the staff were incredibly friendly, welcoming, and accommodating throughout our stay. The hotel was spotlessly clean, and considering we were a large group (with my siblings and their families joining as well), the staff handled everything smoothly and made sure everyone was comfortable. Breakfast was great nice options to choose from. Another great bonus is the location there are plenty of restaurants and stores nearby, making it very convenient for dining and shopping. We all had a great time and truly appreciated how well we were taken care of. Would definitely stay here again without hesitation!
Angelica (10/5): - Comfortable ,clean
Natalie (10/5): - Great location and clean! Front staff were wonderful !
Rodney (10/5): - Great stay very satisfied with hotel
Jarret (8/5): - Good place to stay
Steve (10/5): - New and close to everything
cri (8/5): - Great value for price point. No frills, but all the essentials.
Barbara (10/5): - Quiet and clean
Andrew (2/5): - They did not honour my reservation
Kathryn (8/5): - Nice & clean everyone very helpful at front desk
Kathryn (10/5): - it was great! thanks!
Otefe (10/5): - My experience was pleasant. I would recommend it and if I am in the area again, I definitely would highly consider using it again.
Brian (10/5): - Fairy new hotel. Room was clean, decorated fine and had a great shower. Breakfast was included and was very good with a variety of chooses. Eating area had lots of seating. Very clean.
Elizabeth (4/5): - This property is barely a year old and things are already falling apart. The toilet paper holder was like a seesaw and the roll kept falling on to the floor. My room wasn't cleaned properly. There was hair in quite a few spots throughout. The ice bucket had melted ice from the guest before. All the pillows smelled of other people's odors. There are no blackout curtains meaning at 530 am you're up due to the brightness from outside. Breakfast wasn't great. Staff were pleasant though.
Cathy (10/5): - Clean spacious modern room
Laura (10/5): - Great stay, clean. Breakfast good, helpful staff! Would stay again!
carol-ann (10/5): - The front desk miguel was very helpfil and informative. I wish all holiday inn express were like this Clean, Quiet, easy parking
Angela (10/5): - The staff were great and the room was clean and comfortable with modern touches.
Thomas (10/5): - Wonderful staff and a very well appointed hotel
Andrea (8/5): - Room was nice. Bed was comfortable. Room above had a plumbing leak and the ceiling was stained. Door handle on the bathroom was not fastened properly and fell off a few times. Service was quick and friendly. The gym is nice and clean.
Janet (8/5): - Front desk staff were very friendly and efficient. Beds were comfy with good quality bedding. The breakfast looked good but the "hot" food was not very warm! A nice selection, though (sausages, scrambled eggs, pancakes, fruit, and a variety of bread, english muffins, etc.) I'd stay here again.
Leah (10/5): - Could’ve used more towels for four people
Julie (10/5): - Excellent
David (8/5): - New build, rooms were clean. The complimentary breakfast was excellent.
Sonia (10/5): - Clean facility. Great stay
Lorraine (10/5): - Great experience the staff were amazing room was clean. Would recommend this hotel to my family and friends
David (10/5): - Great Hotel
Robert (8/5): - Busy traffic of trucks all night long. A/C in room relatively noisy. Clean, spacious and comfortable room otherwise.
Haley (10/5): - Clean. In great condition. Staff was friendly and very helpful.
Lynn (10/5): - Very nice place and convenient to the airport
Kyle (10/5): - Awesome stay very clean and everyone was nice!
Leydis (8/5): - Only stayed for 1 night . Staff was accommodating ,helpful and friendly. Room was spacious and new / renovated. Great breakfast , I was happy it was not just yogurt and cereal . Great stay with room for improvement but very good stay overall for a 1 night stay . Thank you
ALLAN (10/5): - Our stay was good. No complaints about anything.
Ritesh (10/5): - This is a great hotel. Only 5 month's old at the time of our stay. I think we had a room that no one had stayed in. Great service and really nice and fresh breakfast. Each room has a Keurig machine. The gym is small with a universal machine z weights to 40Lbs, 2 benches, and a few cardio machines but you can get a decent workout
CRYSTAL (10/5): - Great place to stay
Dustin (10/5): - Holiday Inn always pull through, it is my preferred place to stay in. This one did not disappoint.
Wendy (10/5): - Brand new. Very clean and modern. Staff is very friendly
Sara (8/5): - Nice new hotel
Kevin (10/5): - Nice and quiet, clean ,excellent breakfast, definitely will use again when in this area
Sharon (10/5): - Great bed and pillows for a good night sleep
Wayne (10/5): - Very clean and fresh. Front staff amazing
Vicki (10/5): - Very new and clean, friendly and accomodating service, a good free breakfast. Just stayed one night for a funeral. Really appreciated the simplicity of the facilities.
Eric (10/5): - Very clean! Nice rooms! Good breakfast!
Kasia (10/5): - Very friendly staff thank you so much for that. The breakfast was awesome. The cleanliness was wow definitely will recommend it and definitely if I ever come to Hamilton. This is my place to stay.
Donde (10/5): - We had a good time
Afina (8/5): - Cleanliness, nice personnel
jan (10/5): - Very kind staff , very nice room, great location
David (10/5): - Fantastic customer service.
Rosemary (10/5): - We had an issue with our room and it was corrected by the management team.
Sylvia (10/5): - Great service !
Ernie (8/5): - Good place to stay when travelling. Close to Hamilton airport.
Jeovanny (4/5): - The hotel itself is clean like any other holidays inn. First day I was there, my family and I were getting ready to go out and the fire alarm went off. My wife and I had to run out of the building with our 3 toddlers. one of the elevators wasn't working properly, The bathroom door lock was not working. Its a new building so there are lots of small issues they need to fix. there is no pool. I think so many little things happened that we don't think its worth paying $200 a night. Would not be coming back to this hotel
mohamed (10/5): - nice and clean
Angel (2/5): - Awful experience. Someone from their call center told me over the phone that I could pay the incidental deposit with my debit card, but when I arrived, the story changed. I was met by a very rude staff member who didn’t try to understand the issue or take responsibility for the mistake. All they did was repeat their policy over and over, instead of acknowledging that the problem started with their own team. I wasn’t looking for an argument—I needed a solution. Because of their misinformation, I was left without a place to stay. It was unacceptable and poorly handled.
Bonnie (10/5): - I booked 13 rooms for a woman's conference and everything went so smoothly. HIE was amazing to deal with
Kathryn (10/5): - Great pillows and linen on beds.
Stephen (8/5): Accessibility - Accessibility. Wife is in wheelchair. Bathroom needs to have counter lower Bathing-tub, needs to have a plastic chair in bathroom for bathtub Beds- are too high to transfer- lower frame Carpets in room. Extremely taxing to roll a wheelchair on carpet This was our experience at the hotel however many hotels not only Holiday Inn have the same experience Idea, use someone im a wheelchair to help you with your accessibility standard when designing a room
Lori (10/5): - Great location (proximity to airport).
Tracey (4/5): - I received misinformation from the staff all the three times I called the hotel to confirm reservation, because I wanted everything to go smoothly. Unfortunately, my guest had to wait for more than 30 minutes to get checked in. Our guests were elderly and were staying there for a week but I was not at all impressed with the service, it lacked the quality service we expected
John (8/5): - Nice new hotel
Jeannine (10/5): - Very comfortable and clean.
Ernie (8/5): - Very nice place, good breakfast. Clean room. A couple of extra towels would be nice. Over all i would recommend this hotel.
Ashley (10/5): - Very clean and brand new. Highly recommend!
Leanne (10/5): - Excellent hotel!
Judy (4/5): - At first impression we thought the hotel and room were very nice. In appearance, they were. However, once checked in and in our room we had issues that were not resolved even with asking the Front Desk clerk for help. The blinds on the large window are supposed to close with a remote. They did not work, even when front desk clerk tried. This meant our room was lit up from street and business sogn lights all night. The toulet paper holder holds 2 rolls but it kept flipping over and almost off the wall. Broken. The breakfast was not very good. Pancakes were a gummy texture. Apples had rotten spots on them. Muffin very dry. Scrambled eggs cold. The boiled egg in fridge was very good and coffee was good.