The Timber at Holly Branch

Location: 439 Winfield Heights Rd, Gatlinburg, Tennessee, 37738, Gatlinburg, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Free breakfast
• Nature reserve
• Front entrance ramp
• Health or beauty spa nearby
• Express check-out
• Firepit
• Fireplace in lobby
• Free WiFi
• Express check-in/check-out
• Continental breakfast
• Outdoor furniture
• Fireplace in lobby
• Television in common areas
• Free breakfast
• Express check-out
• Smoke-free property
• Ecotours nearby
• Wheelchair accessible parking
• Free self parking
• Free continental breakfast
• Ziplining nearby
• Housekeeping on request
• Firepit
• Nature reserve
• Health or beauty spa nearby
• Wheelchair-accessible van parking
• Wheelchair-accessible on-site restaurant
• No elevator (single level property)
• Well-lit path to entrance
• Stair-free path to entrance
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom

  1 King Bed and 1 Queen Sofa Bed

  374 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi 50+ Mbps

  Entertainment - 55-inch LED TV with premium channels

  Food & Drink - Mini-fridge, microwave, and espresso maker

  Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, queen sofa bed, and laptop workspace

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Tile flooring in room

  Need to Know - Housekeeping on request, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Ceiling fan
  • Espresso maker
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Soap
  • Local maps
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Hand-held showerhead
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Luxury Suite, 1 Bedroom, Non Smoking, Private Bathroom

  1 Queen Bed and 1 Queen Sofa Bed

  374-sq-foot room, located on the ground floor, courtyard views

  
  

  Layout - Bedroom, living room, and sitting area

  Internet - Free WiFi 50+ Mbps

  Entertainment - 55-inch LED TV with premium channels

  Food & Drink - Mini-fridge, microwave, and espresso maker

  Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, queen sofa bed, and laptop workspace

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Tile flooring in room

  Need to Know - Housekeeping on request, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Ceiling fan
  • Espresso maker
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Soap
  • Local maps
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Hand-held showerhead
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Location - ground floor

• Luxury Suite, 2 Bedrooms, Non Smoking, Private Bathroom

  2 Queen Beds and 1 Queen Sofa Bed

  615-sq-foot room, located on the ground floor, courtyard views

  
  

  Layout - 2 bedrooms, living room, and sitting area

  Internet - Free WiFi 50+ Mbps

  Entertainment - 55-inch LED TV with premium channels

  Food & Drink - Mini-fridge, microwave, and espresso maker

  Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, laptop workspace, and iron/ironing board (on request)

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Tile flooring in room

  Need to Know - Housekeeping on request, toothbrush and toothpaste not available

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Ceiling fan
  • Espresso maker
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Room and bed type depend on availability check-in
  • Bedsheets provided
  • Soap
  • Local maps
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Hand-held showerhead
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Location - ground floor

Guest Reviews

• Tiffany (10/5): - Great location off the main area but close enough to walk and close drive to national park
• Phuong (10/5): - Beautiful and new. Very serene and staffs are great
• Tannu (10/5): - Clean rooms, very quiet but still close to the city. Highly recommend! Staff was good!
• Pam (10/5): - Fantastic experience from booking through check out. Staff answered questions promptly prior to check in and responded to requests for towels within 20 minutes (which was appreciated, but not needed as I requested for the next day). Dinner was fabulous, staff was exceptional. Breakfast is quick grab and go, or hot food (extra cost) to order if required. Traveled with group of 4 adult family members and suite was spacious and comfortable. Walk to town is quick, tough the uphill back is very dark so be mindful of wildlife. We had a wonderful time and I would recommend to anyone visiting the area.
• Lawrence (10/5): - Amazing clean cabin style place. Just off the main strip with a 10 minute walk. Beats paying for parking for sure. Peaceful fire pit at night with a stream to listen to while you relax. Would highly recommend!
• Lou (10/5): - Nice new place with comfortable furnishings and upscale facilities. We were happy it was a little out of the way and off the main drag. I’d recommend dinners at Bennett’s barbecue or big daddy Pizza very close by and have their own parking lot so you don’t have to get involved in the craziness in the center of town. The breakfast was pretty basic. It was basically coffee, muffins granola and Chobani yogurt and very limited fresh fruit. You could buy additional add-ons if you wanted to.
• Kada (10/5): - Great
• Kasey (10/5): Amazing - The buildings and rooms are beautiful. The staff was so welcoming and friendly. We’re definitely making this our go to place for Gatlinburg. Highly recommend going to Anakeesta as well!
• Dan (10/5): - Great property!
• Angela (10/5): - Everything was perfect! Highly recommend. Extremely clean. Quiet. Nice outdoor fire pits.
• Mike (10/5): - Excellent lodge feel and room for the mountain area. This hotel checkin was easy, clean and private. I wish we had more time to see the area more but look forward to coming back here again. Beware because when we pulled down the street first thing on the side of the road was a black bear. I thought it was fake to welcome the tourists, but nope that thing was real. Just keep an eye out when visiting the mountains as it is real you may see them. Overall a great place and stay.
• Melissa (10/5): Yes I saw a bear!! - Absolutely lovely stay in this small boutique hotel. Quiet but friendly, easy to walk to what is needed, but far enough away to enjoy nature. Yes, I did see a bear!
• Marian (10/5): - Perfect location and setting!
• Sandra (10/5): - Boutique style lodge new since December 2024. Each room feels like a private cabin. Rustic, spacious, quiet ac big plus!!!! Staff was accessional. Beautiful gas fire pits right out your door. Pics on website are spot on
• Christopher (10/5): - Amazing place to stay!!!
• Mayilin (10/5): - Beautiful place. Great staff. We had a great time.
• Katie (10/5): The best stay in Gatlinburg! - Absolutely stunning hotel! The design is beautifully thought out, blending clean, modern comfort with a cozy mountain ambiance. Our room was spotless and so inviting—we truly loved our stay. The staff were all warm and welcoming, and a special shoutout to Kesha at the bar who made me the best cocktail after a long drive. It was exactly what I needed!
• Jessica (10/5): - Absolutely wonderful experience! The room was cute and clean, the firepits in the courtyard were a nice touch and it was nice to have a restaurant on site. The staff was phenomenal! 10/10 would reccomend
• Lisa (10/5): A must stay! - Celebrated our 10th Anniversary here and loved it! Once e arrived and got settled into our premium king room we decided to extend our stay. The premium room wasn’t available so we had to move to a one bedroom suite which is smaller. I wouldn’t select the one bedroom again. Bathroom awkward and bed uncomfortable. The premium king room was superior! Bed was soo comfy and bathroom was huge! Extra pillows and blanket are supplied as well. Continental Breakfast supplies consisted of yogurt, fruit, muffins & cereal, coffee, tea & juices. There are menu options you can purchase which we did and they were good! Restaurant was closed The evenings we were there. I was impressed to see the young gentleman who cleans, on a ladder cleaning the inside of the outdoor lights! Fire pits were lit every morning and night. The staff were all very friendly!! Walking distance to downtown, about 12 minutes. Steep road to walk back up so be mindful. There’s a huge parking lot at the bottom of the road with $10 parking if you don’t want the walk up the hill.
• Melissa (8/5): - Check in was difficult because I never received the check in email with room assignment but after we figured that out The place was clean and quiet and beautiful.
• Dale (10/5): - It was a great stay, and we loved the room, property, bar/restaurant, fireplaces, and entire atmosphere.
• Karin (10/5): - Room was spacious, very clean, bed was super comfortable, area is away from the main road so quiet and peaceful. Walkable to the main road though. Staff were friendly and attentive. Nice breakfast area with good free basics. Completely recommend this hotel!
• Kristina (10/5): - Great place to stay. Very clean and cozy. Easy parking. Located in the woods but 2 min drive to the Main Street and all the activities. Will definitely stay here next time we are in the area.
• Chris Ann (10/5): - We loved the property! Vert rustic and modern at the same time. Impeccably clean and well maintained, super friendly staff!
• Ana (10/5): - Loved how clean and peaceful property is. Staff very friendly and location is super convenient.
• Joe (10/5): - This place was amazing. Definitely will stay here again 👊
• Anna (10/5): - Wonderful place, extremely clean, beautiful rooms and outdoor space and amazing personel. Kisha (hope i spelled it right) was really helpful and nice with a smile in her face and Cindy was great as well. It was a great experience overall!!!
• Christina (10/5): - We enjoyed this property! It was perfect for our 40th anniversary. We enjoyed the quiet and peaceful atmosphere. Everything went perfectly from purchase to checkout. It was clean! We loved the location, too, close to EVERYTHING in Gatlinburg, TN. Thank you, Timber At Holly Branch!
• Charles (10/5): - It was awesome
• Jaqueline (10/5): - Great service, staff was very attentive and helpful
• Brian (10/5): - This is a hidden gem. Not really walkable to town but not an issue. The really great gas firepits and comfy chairs was a great break from the bustle of town. Highly recommended and would stay here again.
• Dorota (10/5): - Very beautiful piece
• Sandra (10/5): Perfect stay - The room and grounds were extremely clean and exactly as pictured. All of the staff were very responsive and kind. The location is excellent; it's close to everything, but tucked away so that it's quiet. Our room was well-appointed and felt more like a vacation home than a hotel room. Our family would stay here every time we're in the area.
• Alvin A (10/5): - Pretty great i like the vibe!
• Megan (10/5): - WOW!! That's what you'll say when you stay at The Timber! Those were the first words out of my mouth. LOL! The room is GORGEOUS and spacious. Super clean! And the shower - Ohmygoodness - AH-mazing! The firepits and chairs create a wonderful ambience. We saw 2 bears! Don't hesitate about staying here - BOOK IT! We WILL be back!
• Kindra (8/5): - This property doesn’t have check in/out staff, but there is a small bar and the people there were nice and helpful when the bar is open.
• Erika (10/5): - Loved the style and how clean it was. Also the walking distance to attractions and restaurants.
• Danee (10/5): - Amazing, beautiful, relaxing environment!!
• Cami (10/5): - It was our first time to Gatlinburg, and WOW did this place exceed our expectations. I love the cabin feel, and how updated the rooms are. It’s such a beautiful atmosphere! We will definitely be coming back every year.
• James (10/5): Great cozy retreat! - We enjoyed our stay here greatly! The accommodations were excellent and especially enjoyed the log cabin feel and vaulted ceilings. Gas fire pits were very cozy and so unique. We would come back again without a doubt! Thanks for a pleasant stay❣️
• Alexandra (10/5): - Loved staying here. Will definitely stay again in a future trip!
• Kyrollos (10/5): - 10/10 stay and the room was beautiful and very spacious!
• Helen (10/5): - Increíble
• Emily (10/5): - Beautiful property. We enjoyed our stay. The staff at breakfast and at the bar in the evening were so kind and welcoming. We didn’t know that housekeeping wouldn’t come in to our room while we were checked in but the staff gave us all the towels and wash cloths that we needed. We walked from our room daily down to the parkway and over to the gatlinburg trail. If you don’t mind a steep hill, it is definitely walkable to many of the great things you can do in Gatlinburg. It gave cabin in the mountain vibes while still being close to all the fun activities. Sitting around the smokeless fire pits in the mornings and in the evenings and only being able to hear the stream behind us and the birds chirping made for a relaxing little getaway.
• Jena (10/5): - Beautiful property, very clean and well maintained! It would have been nice to access the lounge area during different hours just for something to drink. Overall great place to stay! Easy to walk to the main strip!
• Nashalie (10/5): - Excelent
• Bryan (10/5): - Had a wonderful stay! Everything was very clean, easily accessible and the staff in the restaurant were very friendly and helpful! Will definitely stay there again!
• Kelly (10/5): - We loved our stay here! It was a peaceful location. The interior was a cabin feel with a modern twist. Staff was very friendly. The gas firepits added a nice touch. My family appreciated the continental breakfast. We will definitely come back!
• Michael (10/5): - Beautiful convenient stay
• Shannon J (10/5): - Beautiful space with modern amenities. Close enough to the center of all the action but quiet and serene. Would stay again.
• Roberta (10/5): - The property is brand new and very well kept. It is away from the crowded, noisy area; tucked into the shady woods along Holly Branch creek. The rooms are spacious and comfortable.
• Francis L. Ryder (10/5): - Privacy, security very quiet and peaceful. The staff was wonderful and was alway pleased ro help. Continental breakfast was very good and everything was fresh.
• Jennifer (10/5): - The only complain I have is that I got my check in information until 11 pm. Had I not called and requested the information I would’ve been without lodging for almost 8 hrs.
• Alexandra (10/5): - We stayed here late April and really enjoyed it!
• Penny (10/5): - Excellent boutique feel to property. Seemed miles away from crowds but easy to reach any attraction.
• April (10/5): - When we come back to the great smokies again, I am staying at this property. This property has the perfect combination of quiet inconvenient and walkable. The staff is super nice and there is a bar a small bar. It’s just absolutely perfect.
• wilhelmus (10/5): -
• Jesse (10/5): - Absolutely perfect in every way, just the right amount of access to the park and Gatlinburg while still feeling secluded and calming.
• Niroj (10/5): - We enjoyed out 4 day stay. Its definitely a 5 star place for a vacation in the foothills of the Great Smokies.
• Tyra (10/5): - Everything was perfect!
• Paul (10/5): 2 night couples stay - This new property is amazing. A gem just off the beaten path from downtown Gatlinburg. The only hiccup being that somehow my cell phone didn't make it from Hotels/Expedia to the property, so the check-in code for the room wasn't texted to me. So I had to call the property's main number. But the property and room are incredible. Feels like an outdoor cabin. The fire pits in the middle are a nice touch!
• Edin (10/5): - Brand new and amazing rooms and staff. Kesha up front was amazing she was the hostess and bartender and did it all. Close to all of Gatlinburg and will definitely come back.
• Diogo Gabriel da (2/5): - If I could give 0 stars, I would. I’ll try to keep it short. I booked one night through the Expedia app. Upon checking in, the host knocked on my door aggressively, telling me I couldn’t stay with my service dog, Milky. She was extremely rude and insisted I leave the property. Shortly after, the manager Patrick called me, saying I had to leave because I didn’t notify them in advance about the dog. However, nowhere during the booking process did it state that prior notice was required. I submitted all the proper documentation for my service animal, yet the general manager still called me questioning why my dog was a service animal — absolutely unacceptable and discriminatory. In the end, we stayed, but the cabin itself was very disappointing. The bed was awful, the bathroom was dirty with a hole in the ceiling and hair all over the floor (check the photos). Also, they advertise breakfast, but don’t be fooled — it’s not included. All they offer is water, juice, and cereal — everything else must be purchased. Avoid this place. Terrible experience.
• Alexandra (8/5): Great alternative to Gatlinburg norm - Nice newer place to stay and a great alternative to the other options in Gatlinburg. We wanted to be close to the park and in a quieter part of town which ticked both boxes for us. We unfortunately didn’t utilize the bar or breakfast options- the latter which I don’t think was communicated very well. We left early both days so it didn’t affect us either. The finishes in the room are super nice and the bathrooms are lovely! The doors are creaky so we got woken up when folks left real early (W940?). Also, the door had a shade but they are not black out and the outdoor/flood lights are very bright and I feel like that would be an easy fix!
• Anna (10/5): - We loved our stay! It was peaceful and the atmosphere was amazing. We had a hiccup with the shower drain on night one but the staff were quick to fix it. The only suggestion I would have is curtains in the bedroom to block out the security light that turned on and off all night. At the end of the day all the hiccups and lights were the rock bottom on my list.
• shanda (10/5): - The property is beautiful, very tastefully designed, and new. The staff were very friendly and helpful. There’s a bar on property open until 9pm daily. There are 3 gorgeous gas firepits outside that lines the middle of the property and is a very private setting.
• Jacob (10/5): - We had a great stay this weekend the property was maintained very well and great location
• Robert (10/5): - Wonderful place to stay! The rooms were clean, property was nice and the staff were amazing! We look forward to staying here again.
• Rose (10/5): - What a beautiful hotel! We had an amazing experience and look forward to telling others and will definitely come back when we visit Gatlinburg, TN 😃
• JOSE LUIS (10/5): - Thanks , amazing place
• Natascha (10/5): - Such a beautiful property ! Easy to check in and check out . The rooms are a perfect combination of cabin feel and high end hotel . Is super close to the main town and attractions.
• Leah (10/5): - Beautiful property with wonderful staff!
• Maria Cecilia (10/5): - Our stay at The Timber was great, the check-in and check-out process is so easy the staff so nice and facilities exactly as pictured, so cozy and comfortable. Would love to stay again
• Washita T (8/5): - Good
• elizabeth (10/5): - Beautiful
• LUIS (10/5): - Este lugar es nuevo por lo que todo está muy bonito y limpio súper accesible buena localización puedes caminar a lugares de comer, tiendas y atracciones. Muy tranquilo ideal para ir con tu pareja volvería sin dudarlo. Me encantó

Photos