Hanoi Shining House

Name: Hanoi Shining House
Address: Lane 12 Gam Cau street, Hoan Kiem, Hanoi, Hanoi, 100000, Hanoi, VN

Location: Lane 12 Gam Cau street, Hoan Kiem, Hanoi, Hanoi, 100000, Hanoi, VN

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Discover the charm of Hanoi at the captivating Hanoi Shining House, nestled in the heart of the historic Old Quarter.

Convenient Amenities
Enjoy complimentary wireless internet access to keep you connected and concierge services ready to assist with your needs, ensuring a seamless stay.

Delightful Breakfast
Start your day right with a complimentary continental breakfast served daily from 7:00 AM to 9:30 AM, fueling you for a day of exploration in the vibrant city.

Comfortable Accommodations
Unwind in one of our 22 well-appointed guestrooms featuring LCD televisions, cable programming, and cozy separate sitting areas, offering the perfect retreat after a day of adventure.

Don't miss out on a memorable stay in Hanoi—book your room today at Hanoi Shining House!

Important Information

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Free breakfast
Tours/ticket assistance
Free continental breakfast
Change of towels (on request)
Change of bed sheets (on request)
Accessible shuttle
No accessible shuttle

Rooms Available

Family Room, Courtyard View

2 Queen Beds
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Sleep - Bed sheets
Bathroom - Slippers, free toiletries, and a hair dryer
Practical - Desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Hair dryer
- Desk
- Fan
- Slippers
- Toilet paper
- Shampoo
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Deluxe Triple Room, Courtyard View

1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Sleep - Bed sheets
Bathroom - Slippers, free toiletries, and a hair dryer
Practical - Desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Hair dryer
- Desk
- Fan
- Slippers
- Toilet paper
- Shampoo
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Junior Double or Twin Room, Courtyard View

1 Queen Bed OR 2 Twin Beds
Overlooking the courtyard

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Sleep - Bed sheets
Bathroom - Shower, slippers, and free toiletries
Practical - Day bed and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Shower
- Hair dryer
- Desk
- Fan
- Slippers
- Toilet paper
- Shampoo
- Daily housekeeping
- Separate sitting area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Day bed
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Deluxe Double or Twin Room, Courtyard View

1 Queen Bed OR 2 Twin Beds
323-sq-foot room with courtyard views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Sleep - Bed sheets
Bathroom - Slippers and a shower with a rainfall showerhead
Practical - Day bed and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Fan
- Slippers
- Toilet paper
- Shampoo
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Day bed
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)

Guest Reviews

kylie (8/5): - Very friendly staff. Room clean and comfortable.
Daniel (6/5): - The room is large and apparently clean, and they have cans of soda and beer in the fridge for you. They also serve breakfast and everyone seems to enjoy the free food. They will offer to cook some breakfast items for you as well as providing some food choices. The hotel is located in an "alley" which makes it impossible for Grab drivers to drive to your door. You'll need to go to a nearby pickup point on a nearby street. I had bad experiences asking staff for neighborhood directions. Although they would dispute it, I was given faulty directions twice, the second time cost me a lot of time when I was trying to deal with a time-sensitive issue. Also, at one point my air conditioner broke and it spewed a lot of dirty water onto the floor and onto one of the beds in my room. They fixed the air conditioner but they did not remove the mattress onto which water had flooded from the air conditioner. I did not appreciate that. I emailed the owner who seemed to make excuses for her staff (there were other issues) and I wound up so upset that I just stopped talking to anyone who worked at the hotel. I did not appreciate what I perceived to be the owner's negative attitude. My current hotel is less expensive and much better and much closer to the Old Quarter. My perception is that if you email the hotel with a problem (the owner), you'll get negative replies back. So I can't recommend this place. I am sorry I stayed there and I had a MISERABLE experience.
Hoi Loon (10/5): - The staff is friendly. Easy and fast check-in. Lots of food outlets and also went to the night market. Very convenient.
josie (8/5): hanoi - the buffet breakfast was wonderful and staff were amazing..only thing lacking was getting a regular room instead of the one we got due to some broken window but it was still a good size room and comfy .
Bendik (10/5): Great - Excellent i all the ways. Great location, amazing staff (both receptionists, chef and maid). Couldn't be happier with a hotel!
Kenneth Mitchell (10/5): - Staff was very helpful
Yakov (8/5): - The place is stuck in a side street. Very busy during the day and a lot of noise. The car from the airport had to park on another street and we walked to the hotel. The walls of the hotel perhaps thin so the first night I woke from everyone walking around or moving. Staff very friendly and nice. Not too far from main places and very affordable.