Urban Inn Madrid
Location: Travesía de las Beatas, 3, Madrid, Madrid, 28015, Madrid, ES
Star Rating: 1 Stars
Property Type: Hotels
About this Property
Welcome to Urban Inn Madrid, your perfect retreat in the heart of the city!
Convenient Amenities
Stay connected and relaxed with complimentary wireless internet access throughout the hotel. Enjoy socializing in our communal living room or grab a snack from our convenient vending machine, catering to all your cravings.
Comfortable Guestrooms
With 80 well-appointed guestrooms, we ensure a cozy ambiance. Each room features modern bathrooms equipped with showers, hair dryers, and plush slippers, providing you with a comfortable home away from home.
Prime Location
Situated just steps from Gran Via and Plaza de España, you'll be immersed in Madrid’s vibrant culture. Explore the nearby theaters and beautiful gardens all within walking distance, making it easy to soak in the local charm.
Don't miss your chance to experience the best of Madrid—book your stay at Urban Inn Madrid now!
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Children 16 years old and younger are not permitted at this property.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Front entrance ramp
- Free WiFi
- Television in common areas
- Smoke-free property
- Shared microwave
- Shared refrigerator
- Designer stores on site
- Shopping mall on site
- Art gallery on site
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Stair-free path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
CÁPSULA DOBLE EN HABITACIÓN COMPARTIDA
20 Queen Beds
43 sq feet
Internet - Free WiFi
Food & Drink - Refrigerator, microwave, and toaster
Sleep - Hypo-allergenic bedding and a down duvet
Bathroom - Shared bathroom, slippers, a hair dryer, and soap
Need to Know - Towels not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Hair dryer
- Refrigerator
- Microwave
- Slippers
- Toaster
- Toilet paper
- Hypo-allergenic bedding available
- Free WiFi
- Down comforter
- No rollaway/extra beds
- No cribs (infant beds)
- Towels not available
- Soap
-
CÁPSULA INDIVIDUAL EN HABITACIÓN COMPARTIDA
18 Twin Beds
32.3 sq feet
Internet - Free WiFi
Food & Drink - Toaster
Sleep - Hypo-allergenic bedding and a down duvet
Bathroom - Shared bathroom, slippers, a hair dryer, and soap
Comfort - Air conditioning
Need to Know - Towels not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- Air conditioning
- Hair dryer
- Slippers
- Toaster
- Toilet paper
- Hypo-allergenic bedding available
- Free WiFi
- Down comforter
- No rollaway/extra beds
- No cribs (infant beds)
- Towels not available
- Soap
Guest Reviews
- Martha Alejandra (8/5): - Lugar súper limpio, con mucho cuidado a los espacios en común y con buena privacidad para las cápsulas, la limpieza se nota y el personal es super amable! La ubicación de igual manera muy buena a unos pasos del metro y aunque es tan cercano al centro, no es ruidoso
- Mario (10/5): Location - Very clean, confortable bed, big locker for luggage, near Noviciado subway station and Dia supermarket. A block from Gran Via. Location is good and safe.
- Angie (8/5): - We stayed at the Urban Inn hotel in Madrid and were pleasantly surprised by how new, clean, and modern everything felt. The sleeping pods were fairly comfortable, and while we were on a bottom bunk, we could hear movement from the capsule above—which might be worth considering if you’re a light sleeper. It was a bit warm inside the capsule, but cracking the door helped. There’s a fan inside, which is loud but personally comforting if you’re used to white noise. It did help with airflow.
Bathrooms were located one floor down from the sleeping area. They were sleek and modern, though I wished I had brought more modest sleepwear since the sleeping quarters aren’t gender-separated. The showers had excellent rain-style heads and perfect water temperature, though changing was tricky with only one bench for six stalls.
The location is fantastic—just a short walk to major tourist spots and several metro stations. Staff were friendly and helpful throughout our stay. Storage was minimal but functional: one drawer under the capsule fit two carry-on bags. Note that towels and padlocks come with an extra charge.
Overall, this hotel offered great value for the price. Despite a few quirks, I’d definitely consider staying here again.
- Min Kyu (10/5): - The main selling point of this hostel is the location. I cannot stress how ideal it is. Everything is near from urban amenities to tourism spot. You literally can explore the whole city in a few hours just because how close it it.
I will stress though, there are 80 capsules and a lot of people living in a small amount of space. At some point, things can get really busy and even smelly/dirty. The staff puts a lot of effort in cleaning but realistically they can't do it 24/7. This is a hostel after all. You are saving in price over convenience and for that I have to give 5 stars.
To staff: the biggest source of improvement is ventilation. Having that installed would greatly help. Or have people only wear slippers in the sleeping area. Moving the shoe rack outside would greatly improve the smell that an air freshener can't fix.
- Rayane (10/5): - Eu gostei muito do hostel, super recomendo, organizado, tranquilo, o espaço da cama é bem grande, muito perto da gran vía, perto de outro lugares famosos cerca de 10min
- Susana (10/5): - Personal amable, lugar tranquilo, cama cómoda.
- ricardo (10/5): - Nice place to stay
- Elizabeth (10/5): -
- dominguez marquez (8/5): - La atención de Flora fué excelente, la experiencia fue nueva para nosotros, fue mejor de lo que esperábamos, la ubicación es inmejorable
- Claudia (10/5): - Friendly staff, bean, amazing location
- Claudia (10/5): - Excellent location, safe, clean? Friendly staff
- Anderson (4/5): Não indico - Cheguei após as 00:00 e o hotel cobrou uma taxa (15 euros) de late check in, o que não faz muito sentido sendo que chegamos mais tarde e teoricamente usaríamos o hotel por menos tempo.
Devido ao verão, acredito que poderiam melhorar a situação da temperatura nos quartos. As capsulas são de madeira, e fica quase impossível dormir de tanto calor. Tem um exaustor absurdamente pequeno que quase não faz diferença.
A localização é o ponto forte. Muito central e a poucos metros do metrô e da Gran Via.
- Mario (6/5): Mala experiencia - Mal aire acondicionado y reglas que no se cumplen por los huéspedes
- Yvan (8/5): - Super hostel . Propre et tranquille. Pres de tout. Reception 24 heure.
- Simone (4/5): - Lugar pequeno e sem ventilação.
Minha pior experiência em hospedagem.
- Anna (8/5): - Esperienza super positiva.. era la prima volta che alloggiavo in un hotel a capsule ero un po’ spaventata all’idea ma Urban inn Madrid ha superato le mie aspettative.
- Stephen (8/5): - Only comment is that wifi was slow at times. Otherwise excellent location. Great value.
- Alissa (10/5): - They were cleaning everyday, it was clean every morning and evening and also smelled nice. Staff was very friendly and even gave us recommendation for breakfast :)
- Camila (8/5): Tem que melhorar os detalhes. - Apesar das instalações parecerem novas. Os chuveiros não funcionavam e o ventilador não é suficiente para refrescar a cabines. Só há uma geladeira para todos e não tem espaço na geladeira para seus pertences. Os quartos ficam com cheiro ruim por causa da sapateira no corredor na frente dos quartos e pessoas da limpeza não abrem as janelas para arejar. Não tem local dentro do banheiro para colocar shampoo e sabonete quando tomamos banho.
- DIEGO (4/5): - No es hotel. Son capsulas, y no son las mejores.
- Louka (8/5): - We really enjoyed our stay ! We had all we needed and we were verry well located.
- gustavo (10/5): - Excelente ubicación, desde ese punto te mueves a pie a todo
- Nozawa (10/5): - 清潔で便利な立地でした。
- Mandy (10/5): - Very close to many attractions.
- Reina (10/5): - 1人用のカプセルタイプのベッドを予約しました。ドアを閉めることができてプライバシーを確保することができて快適でした。
私は数時間、仮眠できればよかったので十分でした。一人旅におすすめです。
- Ana (4/5): - Purtroppo per chi soffre in ambienti angusti e con poca ventilazione non è indicato. E chi soffre di allergia alla polvere pure! Ho voluto provare ma non fa per me anche perché non c’è ricircolo d’aria negli ambienti (molta polvere e pulizia non accurata) e sempre o quasi sempre illuminazione artificiale. Quindi prima di prenotare prendete in considerazione questi aspetti.
- VICTOR (10/5): - Excelente
- FRANSLEY (8/5): Boa - Ficamos em casal por duas noites.
A cápsula é confortável, tem espaço pra bagagem de tamanho médio sob a cama, onde é possível colocar um cadeado.
O Hostel “aluga” o cadeado que é devolvido ao final. Recomendo levar o seu.
Na cápsula há um espelho, uma luminária sobre a cama e uma entrada pra carregar o celular. Há também uma luz de led atrás da cabeceira da cama que, aliás, é confortável.
Contudo, assim como outros hóspedes relataram, a ventoinha de exaustão não consegue arejar a cápsula suficientemente bem e, as vezes, ficava quente.
A recepção é grande com cozinha compartilhada e um amplo espaço pra refeições.
Os banheiros, apesar de coletivos, possuem espaços individuais e uma ampla bancada de pias. Nas duas noites que ficamos, apresentou-se limpo e organizado.
As toalhas também são alugadas - 3 euros por toalha - valor de abril de 2025.
Tanto o aluguel da toalha, quanto o aluguel do cadeado não estão descritos no momento da reserva pelo aplicativo. Fomos avisados somente no Check in.
O Hostel possui uma localização incrível, segura e cerca de 200 metros da Gran Vía e do metrô.
Apesar dos pontos frágeis levantados, o Hostel possui potencialidades muito boas e me hospedaria novamente nesse lugar.
- Raija (10/5): - Majoitus on keskellä kaupunkia. Siisti ja suihkut ja vessat ovat tilavat ja siistit. Majoitus on hiljainen ja sain hyvin nukuttua. Aulassa pystyy lämmittämään aamiaista ja automaatista saa kahvia jos haluaa.
- VICTOR (10/5): - Todo excelente!!
- GILBERTO (10/5): Excelente - Todo excelente, limpio, seguro, comodo y el personal muy atentos, respetuosos, muy cerca de todas las atracciones y del transporte público, lo recomiendo mucho.
- Erin (6/5): - I wish they would have enforced the quiet times. I understand the majority of hostel travelers are young but having signs everywhere stating the quite zones then doing nothing about the noise at 1 and 2am is a bit frustrating
- Yoeuth (10/5): - The hostel is close to shopping and Royal Palace.
It is a great place to stay for the price if you are only staying in Madrid.
- Maria Ines (8/5): - I liked a couple of receptionists, but the general manager when he was at reception he was a nasty person with everyone, visitor and sataff.
- Angela (8/5): - Muy buen precio, comoda, limpia, solo que llegamos a las 8 de la noche y todavia no estaba lista la reserva, hasta las 10 de la noche nos entregaron la cama.
- David (10/5): - Está un poco escondido lo que permite estar lejos del bullicio de las calles principales. La atención a la llegada y salida fue excelente. Muy buena actitud del personal de la recepción. Cabinas ámplias y cómodas. Baños amplios, solo mejorar la limpieza de estos de manera continua.
Definitivamente una gran opción para hoapedarse en Madrid.
- Martina (10/5): - I like it, but I would change that in the common areas, you need to be quiet and can't talk. It was a little bothersome.
- Jhon (10/5): - Excelente atención y limpieza !! Volvere ....
- ALAIN AMAURY (8/5): - Muy buen para lugar llegar a descansar un día,
- Mateo (10/5): - Great facilites, new infrastructure, great service
- Antonio (6/5): - El concepto está genial, pero hace calor en "las cápsulas", la limpieza podría mejorar bastante, y la gente no respeta el descanso de los demás; pero por el precio que tiene está bastante céntrico.
- Dario (10/5): - Excelente opcion de hostel. Muy recomendable
- Natalia (4/5): - Was nuclear to me It was not a hotel but pther type of accomodation
- GABRIEL (8/5): - Muy bien situado, y asequible
- Gregory (10/5): - Thank you so much for meeting my special needs. Great location. Lots of Chinese restaurants nearby! Close to so many great areas! Staff was friendly and exceptional! Kudos to you all!
- Yurimar (10/5): - Está muy cerca de la gran vía y es muy seguro los funcionarios son muy amables
Photos