Areia Playa del Carmen-Beach front Hotel
Location: Calle 2 Norte Entre 5ta Avenida y Playa, Playa del Carmen, QROO, 77710, Playa del Carmen, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Experience paradise at Areia Playa del Carmen, where beachfront bliss meets vibrant city life!
Incredible Recreation Opportunities
Dive into our refreshing outdoor pool, perfect for soaking up the sun or enjoying a leisurely swim. Stay connected with complimentary wireless internet, ensuring you can share your vacation moments in real-time.
Delicious Dining Options
Savor exquisite meals at our on-site restaurant or grab a quick snack from the cozy café. Don’t forget to unwind with a drink at our stylish bar/lounge after a day of exploration.
Comfort and Convenience
Retreat to one of our 21 air-conditioned rooms, featuring flat-screen TVs and luxurious bedding. Wake up to a complimentary continental breakfast served daily from 8:00 AM to 11:00 AM, setting the perfect tone for your adventures.
Book your unforgettable stay at Areia Playa del Carmen today!
Important Information
- Children 11 years old and younger are not permitted at this property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Free breakfast
- Free beach cabanas
- Free beach club on site
- Free WiFi
- 24-hour front desk
- Luggage storage
- Continental breakfast
- Designated smoking area
- Wheelchair accessible
- Free breakfast
- Beach umbrellas
- Free beach cabanas
- Free pool cabanas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Free continental breakfast
- Free beach club on site
- Change of towels (on request)
- Change of bed sheets (on request)
- Upper floors accessible by stairs only
- Well-lit path to entrance
Rooms Available
-
Deluxe Condo, Multiple Bedrooms, Kitchen, Partial Ocean View
1 King Bed, 1 Queen Bed and 2 Double Beds
Furnished balcony/patio with partial ocean views
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels and Netflix
Food & Drink - Kitchen with refrigerator, oven, microwave, and cookware/dishware
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - 3 bathrooms, shower, and rainfall showerhead
Practical - Safe, iron/ironing board (on request), and window screens
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Smoking And Non-Smoking
Max Occupancy: 8 (8 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Microwave
- Private bathroom
- Kitchen
- Tile/marble floor
- Wardrobe or closet
- Oven
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Down comforter
- Rainfall showerhead
- Furnished balcony or patio
- Smoking and Non-Smoking
- Bedsheets provided
- Blender
- Soap
- Window screens
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Kitchen island
- Smooth flooring in room
-
Luxury Suite, 2 Double Beds, Private Bathroom, Sea View
2 Double Beds
258-sq-foot room with sea views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels and Netflix
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk, safe, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Smooth flooring in room
-
Deluxe Single Room, 1 Queen Bed, Private Bathroom, Pool View
1 Queen Bed
215.3-sq-foot room with pool views
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels and Netflix
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board (on request), and window screens
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Smooth flooring in room
-
Deluxe Suite, 1 King Bed, Private Bathroom, Pool View
1 King Bed
258-sq-foot room with pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels and Netflix
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk, safe, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Smooth flooring in room
-
Luxury Suite, 1 King Bed, Private Bathroom, Sea View
1 King Bed
258-sq-foot room with sea views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels and Netflix
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk, safe, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Smooth flooring in room
-
Deluxe Suite, 1 Queen Bed, Private Bathroom, Pool View
1 Queen Bed
237-sq-foot room with pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels and Netflix
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk, safe, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Smooth flooring in room
-
Luxury Suite, 1 Queen Bed, Private Bathroom, Sea View
1 Queen Bed
237-sq-foot room with sea views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with digital channels and Netflix
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk, safe, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Smooth flooring in room
Guest Reviews
- Jared (10/5): - The room was clean house keeping was awesome
- Javier E Oniel (6/5): - The hotel is nice but they need to do more with the facilities. There are no kini fridges in the rooms so is an inconvenient for guest that need to keep medications cold. Granted they allow to store them in the restaurant's fridge but then you are at the mercy of the hours of operations. The restaurant's is nice and right on the beach.
- Angel (4/5): Hotel descuidado con cables pelados en lamparas - Un hotel realmente descuidado, tenía una lámpara en la cama con todos los cables pelados y caída y así tuve que dormir, luego es súper caro para lo que ofrece, pedí una “suite” que de Suite no tiene nada es pequeña la habitación y no tiene balcón pague más por la vista al mar y la verdad deprimente
- Mc Nicoll (6/5): - Tres myen comme endroit, pas d eau embouteillé, pas de frigo disponibles, salle de bain tres tres petite, impossible de s y changé
- MAVIS CLAUDIA (10/5): - Cerca de todo!! Me encantó
- Natalija (4/5): - People were nice but one of the girls working in the beach club wanted an extra tip, which I think was rude. The breakfast offered only eggs and extra sugary French bread. The only thing good was fruiti. The hotel is old and it doesn't look clean, everything is stained and old. It looks like they don't do anything to remodel or make it somewhat better. But the good thing is that we had our room cleaned every day and given clean towels and had our sheets changed one time. This is unrelated to a hotel, but there was sea weed all over the beach and it produced a horrible stench.
- Verified traveler (2/5): No hay recepcionista - No había nadie para hacer check in Por qué se fue a dormir el joven de en la noche!! Pésimo servicio
- Ike (6/5): - We stayed in the 3 bedroom/3 bath apartment.The hosts are super friendly and helpful however the room could use some TLC. The faucets have calcium buildup(not a super big deal though). The apartment is clean overall but there is mold on the bottom part of the wall in the living room area. It stormed one day and we found the cause of it. The sliding door area that leads outside leaks when it rains, therefore we had water everywhere in the living room. We did inform the front desk and they came and cleaned it up quickly. The beach club is included. We did not have the breakfast, but we did swim and have a few drinks. If you dont tip very well, they will question the amount you give them which was a little rude. The person did apologize the next day and we did enjoy the rest of the time we spent down there even though it's a little pricy for drinks. Overall, it was an enjoyable stay. Location is perfect, hotel staff is amazing, the beach club started sour but ended up being relaxing.
- Maria Florencia (6/5): - La ubicación es excelente. Esta sobre la playa, lastimosamente no limpian el sargazo ent9nces hay feo olor. Pero eso es en toda la costa del centro.
- Luciana (4/5): - Pessimo lugar, não tem refrigerador nos quartos, a privada não tem força para água, café da manhã restrito, nem tomamos 1 dia o café da manhã e os demais dias desistimos. NÃO RECOMENDO
- Jorge (10/5): - Excelente lugar para Hospedarse
- Elvia (10/5): - Es un lugar seguro para tomar unas merecidas vacaciones y más si viajas sola.
- Brenda (4/5): - Muuuy grosero el personal, no todas pero una en particular muy grosera No te hacen el aseo diario, están suuuper chiquitos los cuartos Es playa y no tienen refrigeradores El personal del restaurante super bien , hay un argentino que se llama yamil que hizo toda la diferencia Las camas están súper a gusto y el minisplit también
- catherine (8/5): - On a public beach which was noisy most of the time.
- Gustavo (10/5): - Was pretty good and the costumer service was great and else people are so frenly
- Reyes Castorena Silvia Jacqueline (2/5): - Mal servicio de recepción
- Nicole (4/5): - We paid for a room with more space, two beds and ocean view. The ocean view was completely blocked the glass was extra dirty. They moved us to a smaller room, one bed and no balcony. If we canceled we wouldnt get the full refund due to their policies. It was a complete rip off. I wouldnt recommend this place to anyone. We had to park blocks away because they didnt have any parking nearby. I think the only partially good thing was the Mexican scrambled eggs.
- Stephanie (10/5): - I loved this hotel will be staying here again 😊
- Linda (8/5): Muy buena opción - El personal amable. Instalaciones limpias. Lugar inmejorable frente a la playa y cerca de donde se toma el ferry a Cozumel.
- Brendon (6/5): - Beautiful ocean beach view as we paid extra for that type of room. The pool area and restaurant are also beautiful, couldn't ask for more there. Our room was at the far west corner of the property and where this review takes a hit. Very very noisy, as the sound from the park on the other side of the wall to the west comes right into the room, usually until 2am, as there are Mexican local buskers playing loud music and singing desperately for tips. There was no notice of our room being the noisy one, would definitely request any other beach front room, as the noise from the beach finishes much earlier, around 1130pm. AC worked but the fan was extremely weak and so it wasn't very effective. One of our bed lights was broken off the wall and hanging from the power cable. But this doesn't affect the review much as the ocean view really was spectacular. Not a complaint, as it's a reminder your far from home, but none of the staff speak English, so you'll need your phones translator handy for anything other than hi and bye. Breakfast doesn't start until 8am which is unfortunate as most day trips you have to already be at the shuttle for then, no reason not to start breakfast at a more reasonable 7am, as the days do start and finish early there. Perhaps this works in the hotel's favor, less takers. You get what you pay for and this was a 2000$ CDN 8 night stay, but the noise from the park was terribly inconvenient making rest limited for our eventful day trips.
- David (8/5): - Over all a good place! Staff was kind. Good drink!
- MAGDIEL (6/5): - They control the towels a lot and they only give you two
- LEONARDO (10/5): - Excelente
- Paul (6/5): Hotel OK, but Playa del Carmen not for everyone! - The hotel was OK, the general layout with the pool and beach club was good. The room was supposed to be a luxury suite but was tiny, particularly the bathroom. Towels had stains and the curtains were hanging off the wall. All that said, this was not an expensive hotel so for what we paid probably reflects all this. The general layout of the pool, beach bar and beach club was really nice, however it merged directly with the public beach and it was crazily busy and noisy. Lying on a lounger I could hear 3 different types of music at full volume, making for an atmosphere that only the best noise cancelling headphones could cope with. Not my idea of a relaxing holiday! We really didn't research Playa del Carmen well enough. If you are looking for "lively" and are not worried about getting any chill time then maybe you will be OK with it, but not for us. It also could be anywhere, with bar after bar and shop after shop and no real resemblence of Mexico. A few hours were enough for us and we booked a different hotel in Cozumel which was much more to our taste. For Europeans wanting to visit here for a party then you will get that in Playa del Carmen but no different than you would get in Greece or Spain. So hotel I guess OK for the money, but do your research on Playa del Carmen and check if it is for you!
- Christian Antonio Giron (8/5): - Overall it was a nice experience. Not exactly as shown on Expedia but still satisfy
- Eduardo (10/5): - The hotel is centrally located, just steps away from the beach, shopping, dining, and entertainment options. Everything is within walking distance, which made exploring the area incredibly convenient. The staff was helpful and courteous, and the room was clean. While the room lacked a coffee maker and a fridge, it’s a minor detail considering the affordable price. The breakfast is simple but just what you need to start the day, coffee was great!
- Martin (8/5): - We did not like the beach club requirements
- Manuel (2/5): - Observaciones: - Un día sin toallas - Toallas en mal estado (agujeradas, rotas) - 1. día 2 botellitas de agua 1/4lt. (que sólo era cortesía, el resto tuvimos que comprar. - Cama rechina - Toallas de mano(2 días no dejaron) - Baño y habitación mucho que desear para el cobro, muy austero. - Desayuno repetido y limitado. - Mesero atufado que atendió el lunes - Sin estacionamiento - Solo el 2. día hubo agua caliente Y felicitar a la Srita. Nayeli quien fue quien nos atendió en los desayunos a excepción del lunes, muy amable y servicial.
- Mackenzie (10/5): - After reading some of the reviews we were considering cancelling but I’m sure glad we didn’t! Check in was easy, the room was simple but had everything we needed and most importantly had a terrific view and great air conditioning! We were 2nd floor beach front and wow what a way to start the day!!! The hotel was a little noisy at night (but not the hotel itself, it was from a nearby beach volleyball tournament and locals playing boom boxes on the beach haha). I’d say it was reliably quiet from 11:00pm-7:00am which was pretty much our normal sleep schedule so no issue for us. If I had my young kid and baby on the trip it would have been a problem however we didn’t so was a great hotel! Great location, walkable everywhere and safe. Free breakfast was a hot egg or French toast breakfast with coffee and was right on the beach patio. Not a five star hotel but for the price i would definitely recommend!!
- Gary William (10/5): - Exactly want we needed and wanted. As close to the beach as possible. Private lounging area at the beach Big enough pool for cooling off Great, quiet A/C and comfortable bed and room. So close the the main shopping and dining streets
- Chuy (8/5): - Hotel is very well situated one block from ADO Bus Station Only issue was with the beach club makesh the hotel does business with them beach loungers weren’t set early in case people want to enjoy beach early they were set up between 10-11 am We had an issue we took an empty lounge chair and we were told that it was reserved we waited no one never came to claim it they just wanted to try and sell the lounge chair for the day. Politely they told us to f-off. We made a complaint to hotel and had a conversation with them few hours later they informed us that there was chairs available. Longer story short Hotel stood up for us and makesh beach club were arrogant. Special thanks to front desk and Julian maintenance guy always helpful
- Undrakh (10/5): - Upon taking the 1-hour ADO bus from Cancun International Airport to Playa del Carmen, I arrived at Areia within 2 minutes of walking distance from the bus drop-off location. Besides beaching directly beachfront, this hotel is immediately surrounded by multiple avenues of shops, cafes, and eateries. I am so thankful that Areia gives access to the beach club accessible within a few feet by the pool and daily breakfast before 11am. My room had everything I needed as a solo traveler: nice bed with great bedding, large TV with pre-built Netflix and other streaming services, small safe, simple bathroom with towels, shampoo/conditioner/body wash/liquid soap, and a desk/chair. The pool is cute and small with beach beds ready to enjoy. The only thing that I'd say is that you're obviously in the middle of the tourist avenues so outdoor music may reverb during the weekends but not disturbingly so at all. Housekeeping service was done routinely. Upon checkin, you'd get a wristband - which gives you access to the beach club open morning till early evening. Just ask for a beach towel at the front desk. I am thankful for the staff that keeps this little gem clean and safe! I'll make sure to tell my friends about this hotel.
- Elizabeth (2/5): - This would be a fine place to stay for a night or two if you were paying $80/night. Not great, but serviceable for a short stop. However, this is ABSOLUTELY NOT A $200/ NIGHT HOTEL, which is what I was swindled out of for a 5 night stay. I stayed 1 out of the 5 nights and they refused a refund for even a portion of the time I cancelled my reservation. I spent over an hour going around and around with them. It was very loud, the pool is incredibly small and an odd yellow color, the shower head was broken and the water that did come out was warm for less than 10 min. There were drunk people yelling across the courtyard all night and you can hear every word that is said in the rooms on either side. The door to my room was flimsy with a lock that wasn’t fully operational. The “balcony” is not a balcony at all, but just a sliding door with a railing. The bar appears to be open very odd hours. Be warned- this hotel is nothing like the pictures and much more akin to a hostel I would have loved in my 20s, than the lush retreat they make it out to be. Unbelievably inflated prices, no comfort, and very loud. Save yourself the trouble and spend the extra $20/night to stay literally anywhere else.
- Natascha (6/5): - Man könnte ein wenig mehr rausholen, aber Restaurant ist super. Es ist hellhörig.
- Michael (8/5): - It’s a great place to stay at. It’s has a great access to the beach and it’s very close to all the shops and restaurants. No lack of options to visit.
- Janet (2/5): - Staff was very helpful. Our room had no hot water and the room was full of mold. Very dirty. They had us by the beach and the pool are. Everyone from the beach kept come by our room. Because they thought it was the restroom. Very disappointed
- Kelly (2/5): - This hotel looks like a secluded beach bungalow but it’s right in the middle of all the business of play del Carmen. Parking is non existent unless you find a parking lot somewhere around the area. The room is small and the bed takes up the majority of the space. There is AC. The water from the faucet tastes salty like ocean water. We found a hair on the bed when we checked in. The lighting in the hotel room felt like a hospital room. For the price of the room, which was over $400, it was definitely no worth it. They close off access to the beach at 6pm so you have to go outside the hotel to get on the beach after that time. Staff was nice but don’t I recommend this hotel.
- Abel (10/5): - Esta propiedad está a pie de playa, el staff muy atento. También a pesar de estar como a 50 mts de la quinta avenida está muy silencio en las noches excelente ubicación
- Lanny (2/5): - I never write reviews but this time I have to.Terrible hotel, air conditioning didn’t work and we complained twice and finally changed our room. It rained at night and the roof was leaking and in the morning the floor was full of water and all of our clothes in the closet were soaking wet. Don’t stay there.
- Milthon (8/5): - Hotel air condition was very weak.
- Alexander (6/5): - Areia beach front hotel is the former Kinta Kan Hotel which has many reviews on google. Here’s my take on it: Pro: Location - Conveniently located near 5th Ave and walkable to almost everything ( Ferry to Cozumel/ Ado bus stop, restaurants, shopping etc.) Also the beachfront was gorgeous and hotel guests could use the beach chairs free of charge. The Cabañas came at a cost of 500 MXN per person minimum spend on food and drinks. The pool area was nicely maintained and the bar staff were extremely friendly. Cons - The hotel is quite old. We didn’t have a fridge in our room and the bathroom smelled like mold. The water pressure in the shower was extremely poor and the temperature inconsistent. The breakfast options were limited to toast, beans and scrambled eggs. One day they had pancakes but otherwise that’s it. Accompanied by lukewarm coffee or orange juice. Luckily there are many food options close by and a coffee shop right on the corner.
- Brian Anthony (10/5): - The property was simple, but you walkout directly onto the beach. Right off of 5th Av so you can access everything quickly. It’s relatively quiet, so you go to the party and also leave the party. Beach Staff are absolutely amazing.
- Chazia (2/5): - This place didn’t have any reviews when I booked through Expedia. I was worried but decided to take a chance. The pictures of the property are accurate, but not the rooms. Our room had bugs and looked dirty. The door did not lock properly, which was a struggle. Additionally, there was no water when we arrived; it came on 40 minutes later and was very weak. I came with my two daughters, aged 14 and 24. Our rooms were near the beach, bar, and male washroom, which made me feel unsafe. There were just too many problems upon arrival, so I decided to leave! Overall, my experience at this hotel was very disappointing. I had high hopes, but the lack of cleanliness, safety concerns, and inadequate amenities made it impossible for us to enjoy our stay. I would not recommend this place to anyone, especially families. It's important to prioritize safety and comfort, and unfortunately, this hotel fell short in both areas. I hope management takes these issues seriously to improve the experience for future guests. Also the hotel had a name change only, old name is Kinta Kan Hotel. Review aren’t good at all!
- David (10/5): - Can´t beat the location - great place
- Shari-Lee (8/5): - The A/C and hot water worked great ! Close to everything , Ado busses , Cozumel ferry, shopp8ng, restaurants and only $20. Cab to XPLOR
- Daniela (4/5): - Unfortunately we had to leave the hotel 3 days early. The girl who was working the front desk said her bag was stolen just after we checked in. The website made the hotel look a lot nicer than it was. Our room had no hangers, glasses or a phone. I wouldn’t recommend it. And of course there are no refunds …
- Praksis (10/5): - Super recomendado
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