Fort York Suites

Location: 209 Fort York Blvd, Toronto, Ontario, M5V 4A1, Toronto, CA

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 05:00 PM - anytime

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities
• Health or beauty spa nearby
• Wheelchair accessible
• Fitness facilities
• Smoke-free property
• Self parking (surcharge)
• Health or beauty spa nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Exclusive Condo

  1 Queen Bed

  Features a private balcony/patio

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 50-inch Smart TV with Netflix and streaming services

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Premium bedding, a down duvet, and blackout drapes/curtains

  Bathroom - Bathtub or shower with a hydromassage showerhead

  Practical - Washer/dryer, iron/ironing board, and laundry detergent

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Hardwood flooring in room

  Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Microwave
  • Dishwasher
  • Kitchen
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Balcony or patio
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Hydromassage showerhead
  • Smart TV
  • Toaster oven
  • Soap
  • Laundry detergent
  • Paper towels
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• City Studio

  1 Queen Bed

  400-sq-foot room with city views

  
  

  Layout - Dining area and sitting area

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 48-inch Smart TV with satellite channels and Netflix

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Premium bedding, a down duvet, and blackout drapes/curtains

  Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead

  Practical - Washer/dryer, iron/ironing board, and laundry detergent

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Hardwood flooring in room

  Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Microwave
  • Dishwasher
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Down comforter
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Hydromassage showerhead
  • Smart TV
  • Toaster oven
  • Soap
  • Laundry detergent
  • Paper towels
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Comfort Condo

  1 Queen Bed and 1 Double Bed

  604.9-sq-foot individually decorated room, balcony/patio with partial lake views

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 50-inch Smart TV with Netflix and streaming services

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Premium bedding, a down duvet, and blackout drapes/curtains

  Bathroom - Private bathroom, bathtub or shower, and bathtub or hydromassage showerhead

  Practical - Washer/dryer, iron/ironing board, and laundry detergent

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Hardwood flooring in room

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Balcony or patio
  • Hydromassage showerhead
  • Smart TV
  • Toaster oven
  • Soap
  • Laundry detergent
  • Paper towels
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Family Condo

  1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

  1103.1-sq-foot individually decorated room with a balcony/patio

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 50-inch Smart TV with Netflix and streaming services

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Premium bedding, a down duvet, and blackout drapes/curtains

  Bathroom - 2 bathrooms, bathtub or shower, and hydromassage showerhead

  Practical - Washer/dryer, iron/ironing board, and laundry detergent

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Hardwood flooring in room

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Balcony or patio
  • Hydromassage showerhead
  • Smart TV
  • Toaster oven
  • Soap
  • Laundry detergent
  • Paper towels
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Deluxe Condo

  2 Queen Beds, 1 Double Bed and 1 Double Sofa Bed

  950-sq-foot individually decorated room, balcony/patio with city views

  
  

  Layout - 3 bedrooms, living room, and dining area

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 50-inch Smart TV with satellite channels and Netflix

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Premium bedding, a down duvet, and blackout drapes/curtains

  Bathroom - 2 bathrooms, bathtub or shower, and hydromassage showerhead

  Practical - Washer/dryer, iron/ironing board, and laundry detergent

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Hardwood flooring in room

  Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 7 (7 Adults)

• Design Condo

  1 Queen Bed

  500-sq-foot individually decorated room, balcony/patio with city views

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 50-inch Smart TV with Netflix and streaming services

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Premium bedding, a down duvet, and blackout drapes/curtains

  Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead

  Practical - Washer/dryer, iron/ironing board, and laundry detergent

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Hardwood flooring in room

  Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Balcony or patio
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Hydromassage showerhead
  • Smart TV
  • Toaster oven
  • Soap
  • Laundry detergent
  • Paper towels
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Katharine (10/5): - This is a beautiful condo building with a 24 hour concierge, so you feel secure. You will receive a link to pay your deposit that you will get back at the end of the stay. This is legitimate , and the check in process is done ahead of time which saves you having to do it upon arrival. It's straight forward and easy. The owner was professional and informative and available if you had any questions or concerns. The unit was lovely and clean. I It was a home away from home and had all the things you'd need , including a full kitchen with a stove, dishwasher, microwave and full size fridge. The unit came stocked with all the usual kitchen things you'd need. The unit was very quiet and I liked the fact that it had a balcony with a sliding door so you got some fresh air. It is only a 7-10 uber fare away from Union Station, Rogers Centre / CN Tower / Ripley's aquarium. Great place!
• Naven (10/5): - Very clean and adorable room. Will definitely be back next time visiting Toronto
• Ken (6/5): - Excellent location although the suite was in dire condition and needed maintenance in many aspects. Some examples…. Floors missing transitions, drywall cut out of closets and bedroom, damaged blinds, window not operational, flooring loose, stove missing controls, door knobs loose including entry door. Entire suite requires wall repairs and painting in most areas. Bathroom fan not operational
• Kosta (10/5): - Clean and tidy. Easy to deal with
• Mindy (10/5): - Clean room, includes everything you need
• Christina (10/5): - very easy checkin, which I was surprised because a lot of the reviews said it was difficult, but I had no problem
• Junbeom (2/5): - Unit door still has jammed. It’s been a 15 hrs for now and I cannot accept to pay for that terrific place. I will take the legal actions regarding this.
• Melissa (10/5): - We enjoyed our stay
• Stephen (8/5): - The condo was fine. It's definitely well used, but the view is great. It was a place to crash and central enough that most of Toronto's hotspots are within a 30mins walk. ie Rogers Centre, Budweiser Stage etc.
• Zolfiqar Ali Habibi (10/5): - had a very nice stay
• Justine (4/5): - If I could post pictures I would. The photos do not match the room. The ceiling of the bathroom was taken apart and replaced with a taped up tarp! This room is getting run down, dirty and cracked trim, kitchen cabinets peeling and broken blinds everywhere. No where near a hotel experience, no toiletries or coffee in the room, towels were left in the laundry for us to find. Only reason I didn’t have a fit was because the location. This room should not be advertised on Expedia.
• MICHELLE (6/5): - Our confirmation booking from Expedia was for a different address then the company sent us. They sent a text and a WhatsApp message asking for a deposit. Very sketchy. Called the company directly to confirm, they didn't send check in instructions until after check in time. No parking on site, we had to pay $110 for a night of parking 1 km away. Room was nice and fairly clean, but there were holes in the walls, dirty walls, broken flooring, stain on the couch. Picture of apartments on booking site are not the buildings you are staying in.
• Gabrielle (6/5): Privacy and coffee not provided ;) - It was a good space to use for an overnight trip. The view is truly excellent and the space is adequate. There are peculiarities in this unit, however. For example, the second and third “bedrooms” have no privacy— one has sliding clear glass walls and another is a den with no door. There is only one real bedroom, and it’s good, with privacy and an en-suite and a great view. In the kitchen, there is no coffee actually available—there’s a pod coffee maker with no pods and giant tins of coffee grounds, but nothing in which to filter coffee. The check-in process involved WhatsApp requests to officially register and pay a deposit—this made me nervous, cause I booked through hotels.com and expected communication through that app only, but it all worked out fine. I got my deposit back reasonably quickly.
• Amanda (6/5): - Communication was not good we wanted early check in to get ready for a concert and drop off bags and our rooms was not ready at 2 when they said 1 and then the maid super rude as she was cleaning room.
• Courtney (6/5): - Honestly, the apartment was in worse shape than we had thought based off the photos. There were stains on the couch, cabinetry peeling off, missing lightbulbs in lamps that were necessary due to lack of ceiling lights etc. Also, one of the reasons we booked this place was because it advertised it had a gym. I soon found out that this was not true for guests unless you were a long term stay. I felt like I was ripped off because that was one of the selling features for me, but yet I wasn’t able to access it. The other thing that annoyed me is that I had requested an early check-in as our flight landed at 10 AM and check-in was listed at 5 PM. They told me we could come around 4 but they would contact me as soon as the suite was ready. Well, they didn’t contact me, I had to call them again to see if the suite was ready, therefore communication could’ve been a little better.
• Simon (4/5): - The property does not match the photos or description. It does not have separate eating or sitting area as per the description. There were 2 towels but they were tiny towels. Very basic and the lobby staff are not helpful at all.
• Verified traveler (2/5): Terrible communication - No knowledge of key or codes or parking until day of. Left us wondering how checkin was going to go. Parking was an additional 36$ we weren't aware of. Or park free 15 minute walk away. Nothing mentioned in the advertisement. No remote for tv. Called manager 3 times. No answer. No return call. Meant no remote for tv. Entire system was unclear and not communicating proper.
• stephen (6/5): - The cleanliness was fine but no top sheet on the bed. Like the check in process it was unclear if I was supposed to put one on myself
• Sarah (6/5): - Communication prior to check in was extremely poor. I never received the check in instruction email prior to check in time so we were delayed in accessing the room quite a bit. Because of this I also was not informed free parking was available and ended up paying $50 for parking somewhere else
• Kemar (8/5): - Our stay was good in general.
• Jodi (8/5): - The layout of the beds was ideal. Nice and clean. Bathroom ceiling clearly needed repairing as all the ceiling drywall removed and covered by a tarp. Cincerned about health and safety with exposure and with only tarp covering it. A traditional hotel would not rent out room if bathroom in that condition. Otherwise suite/building was suitable.
• Jose (2/5): - No parking in building. Owners of apartment contact you via whatup and ask you for hundreds of dollars of deposit. Toilet didn’t work, dirty dishes, holes on walls among other issues. Beds are hard as rock. Had to leave after 1 day stay and they don’t refund you until you give them a 5 start review. They have my deposit and 2 days stay refund . Lost all the money and had to pay for other hotel for my stay. DO NOT RENT THIS PLACE.
• Terry (10/5): - It was everything we needed for our three day trip. it was a little hard getting in...only because I am not good on the computer.
• Richard (10/5): - Great location
• Jamie (6/5): - Location was ideal. Unit is dated and furniture worn down. During my stay the only water we had was scalding hot and i was unable to shower. Pricey for what it was.
• Sofia (6/5): - Poor communication with host and no parking
• Jennifer (2/5): - We did not have any information about how to get into the apartment we had rented for the night. We had to call 30 minutes before the check in time to ask how to get into the parking and how to get to the apartment. When we arrived and asked the concierge for help, they were very rude to us. We tried to show them the emails and instead were interrupting us, telling us we did things wrong. When we eventually got to the unit, the front door’s lock mechanism was not working. We were unable to lock the door from the inside or out. When we contacted the front desk, it took multiple attempts and at least an hour before we went to the front desk and asked for someone to come and look at the unit’s door. The front desk concierge, Rachel, came up to check the door (after an hour of calling, stating the door’s lock did not work) to “double check it did not lock”. We ended up booking a reservation at another hotel since no one came to assist us. When we went to the front desk to tell them they were leaving, they asked us why we did not call a locksmith. We definitely do NOT recommend this unit for spending the night and we think it should be removed from Expedia for booking. In addition to the front door not locking, the bathroom had a tarp as a roof and the furnace filter had not been changed in what seemed like months (the filter itself was black).
• Tanya (10/5): - Very quiet and accessible to many places!!
• Zuhal (10/5): - It was a nice, clean and quiet family apartment we love it.
• Neha (10/5): - The property was very clean and spacious with a lovely balcony. It’s in a good area which is walkable to places like the CN tower. The team were very friendly and helpful during my stay. Would definitely return and highly recommend!
• Anne (2/5): Nope, never again! Warning. Know before you book - I stay in rentals and hotels all over the country and this was by far the worst experience I have ever had. The check in was unclear, the agent was incredibly rude, no parking available and hard to enter the building. They didn’t send us any instructions until after 5pm and then it took another 20 to get everything complete. The unit was really run down. Table was delaminated, chairs were bent and stained, towel bar was pulled from the wall and the carpet was stained. The check out wasn’t bad but they expected us to take a picture of the keys and send a what’s app pic on checkout which was weird.
• Jeselle (8/5): - We checked in as a party of 6, the rooms are nice and spacious. One of the room don’t have enough AC ventilation
• Wade (6/5): - Check in details are not explained well. 2 emails sent before check in not responded to for clarification. 5 pm check in time. I had to call at 6pm after i never received check in email. We ended up checking in at 630 due to this. I could not get a straight answer over parking and ended up getting a parking ticket Room was clean and ok other then tarp on ceiling above shower.
• April (6/5): - Didn’t get check in info until the last minute. No parking on property or close by. Was just not what I expected.
• Terri (8/5): - No balcony, thought I was getting one
• Franco (8/5): - Easy access to the CNE grounds
• Fuhua (4/5): - No Parking/ Hard to find Worn out mattress Kitchen vent hole exposed
• cynthia (2/5): - JAMAIS réservé à cet endroit Odeur de marijuana a grandeur du logement ayant de la misère a respirer serviette de bain sale douche qui ne fonctionne pas moisissure dans la salle de bain mure arraché prise de courant ouverte avec fil dépassant rideau a moitié tout brisé plafond plâtre arraché Fenêtre qui était ouverte et qui ne ferme pas Des trous a grandeurs du logement sur les murs stationnement inaccessible car la manette ne fonctionne pas Check in qui a prit 2hrs de temps au téléphone
• Kyle (10/5): - It was close to everything i needed and in perfect walking distance. Not sure if there was a mistake but i i didnt get any of the access code information until after check in time
• Mihaela (4/5): - The checking was a struggle but the apartment was nice. The apartment was clean as well. However, due to the checkin process, I would not rent here again nor that I would recommend it to my family and friends.
• Amy (4/5): - Our check-in was delayed due to cleaning starting late. They were kind to give us parking. However, when we got to the unit, it was hot. We tried to turn the AC on but it was broken. The bathroom has a hole in the ceiling and the toilet had flushing issues. The fridge and freezer were not working properly.
• Josh (4/5): - Building itself was beautiful and it was super close to the concert I was going to. Unfortunately communication for check in instructions was an EXTREME hassle and a lot of being redirected back and fourth on the phone and took for ever to get in my check in info. Unit was very small and bed was super uncomfortable. If your going to Budweiser stage the spot will do but other then that I wouldn’t recommend.
• Verified traveler (8/5): - We didn’t get the registration or deposit emails even though I called 3 times about it. When we arrived in Toronto, we called again and talked to someone different and she sent the info via What’s App. From that point on, everything was wonderful.
• Robert (10/5): - Great proximity to Budweiser Stage for concerts as well as the exhibition hall. Building concierge to keep the property safe.
• Amber (2/5): Poor Service - We had a hard time getting in the buzzer code didn’t work The room wasn’t what we reserved there was no balcony the bed is in the kitchen no sofa and you could hardly see the tv from the bed bc it is super small definitely not 47-50” as advertised We had no face cloths no sheets on the bed only a comforter two towels for two people for 5 days and they advertise a kitchen well try flipping eggs whit a wooden spoon bc it’s the bare minimum of utensils I wasn’t impressed with the communication with this property Once you tell them you had issues they stopped responding on WhatsApp
• Verified traveler (8/5): Great room, make sure to inquire about parking - Any questions we answered quickly. Only issue we had with our stay was parking. The listing said that parking was available, but what we didnt find out until after we got a parking ticket, was that we couldnt park at the facility, we needed to park our vehicle at an external lot, which requires a fee
• Shakshi (2/5): - AC and lights didn't work; no support when contacted; no resolution provided. Terrible experience!
• Nick (10/5): - Loved it
• Lori (2/5): - TERRIBLE check in experience. Took over an hour speaking to someone to nail down how to check in. It was so frustrating. AC is still broken (old reviews state the same issue), so it was hot AF. Don’t look too closely at the corners or ceiling or anywhere really…….😬
• Jennifer (4/5): - I received no communication prior to arriving onsite. I had to complete a lot of information via email before receiving the code to enter the building. Upon entering the unit, on one of the hottest days of the year, I found that the AC was barely functional and there was a giant machine in the bathroom, emanating so much heat that even the door handle was HOT. I contacted the Bay Suites immediately but phone reception was poor and the gentleman couldn't understand what I was saying. I was instructed to take a video and contact that via WhatsApp instead, which I did, but never received anything other than a "We'll look into it". There was only a duvet on the bed, no sheet, and it was definitely too hot for any type of duvet or comforter. We found out from the building front desk, not the owner of the condo, that there had been a very bad water leak in the bathroom the day before, which is why that machine was in there, and sure enough, above the toilet, a large piece of gypsum was missing, covered by a square of plastic bag and "secured" with tape, but it was sagging because it was full of water - luckily it did not give out in the 16 hours we were occupying the unit. It did not smell and there was otherwise no sign anything had happened the day before. The unit was otherwise good condition and very clean.
• Donald (6/5): A sad rental apartment, not a hotel. - NOT a hotel. It's a small apartment in a large apartment complex advertised as a hotel. Check-in was a nightmare. Never received any instructions until I was there and called to ask. Had to pay deposit online and then got instructions. Nothing had been sent before. Pros - great location walking distance from transportation, shopping, groceries - dishwasher, microwave - cookware, dinnerware provided - front desk staff was nice - bed was comfy CONS - no COLD water! No matter how I adjusted the knob, it was hot hot hot. I couldn't shower. - carpets were soiled - couch was soiled - nowhere to put our bags except on dining room table or kitchen counter. No dresser or other landing space. Nowhere to settle your belongings. Had to keep everything packed. - toilet seat was about to come off the toilet, wobbled when you sat down. - dining room tabletop was falling apart - I didn't note a carbon monoxide detector (illegal?) - wall art was a framed plexiglass that still had the printed protective cover, and the art was taped to the outside - there's a gym (listed in amenities) and a pool, but guests are not allowed to use it (false advertising) - bedroom window was stuck open. If you tried to close it, you could feel the gears stripping in the gearbox. The window stayed open our entire stay. - a TV on the wall with Roku, no TV stand. Wires hanging out. - TV screen kept going black/blank
• Timothy (6/5): - Ac was not working
• Fabiola (10/5): - Beds were comfortable. Spotless
• Daniela (10/5): - Loved it.
• Verified traveler (6/5): - The place was clean, we had everything we needed. They were excellent at responding quickly! Excellent location though parking was way too expensive but I guess it’s the area! Just wanted to be clear that this is not a hotel but an air bnb. I wasn’t aware going until I was getting calls on watsapp for the security deposit. Then after you pay that (in the parking lot) you get instructions on entry into the condo apartment. We found door closed so we had to say we were visiting someone. The bed was not Comfortable and the dining room chairs are broken. I was really looking forward to a nice comfortable bed and hotel sheets so that was a bit unfortunate. I wish they said it right at booking that it’s an air bnb condo that an individual runs so I prepare myself.
• Santyna (10/5): - Property condition was great, lake view from the balcony.
• Rahul (10/5): - Photos did not do justice. The property is well maintained and street car was just 2 minutes walk. Location and price was great.
• Nancy (8/5): - Nice area
• Stephanie (10/5): - Amazing place!
• kevin (8/5): - Parking is up to yourself. They were late giving me the email about parking. I called and they sent the link to fid parking.
• Peggy (10/5): - Great view from the balcony, easy self check in with buzzer. Pre-arrival check in procedure was online.
• Rahul (10/5): - Had a great stay. My room was spacious and clean. Parking was easy and only $25 with in and out privileges.
• Sofian (10/5): - I travelled for a few days of rest and couldn’t have picked a better place, it’s located in a nice neighbourhood, and I loved the accommodation from the moment I arrived. The customer service team was very attentive and sent me all the necessary information before check-in, they explained that I needed to complete an online registration and security deposit, which made everything very easy. The place was clean, you can tell the person who prepares it does an excellent job. And luckily, the rain cleared up, so I was able to fully enjoy and explore the city. I’d definitely come back!
• Ana (10/5): - Mi estancia fue maravillosa, un lugar limpio, bien ubicado y cómodo, tuve una estancia muy agradable y sin complicaciones. La comunicación fue clara en todo momento, realize mi registro online y pagué el depósito de seguridad y listo. ¡Definitivamente volvería!
• thebaysuites (10/5): - Great location, super clean and everything was provided. Check in was super easy, they take payments and deposit online via a link. Once we paid the deposit, we received the instructions right the way.
• Diego (10/5): - Great communication, easy check in process. The stay was great. Great view from the balcony.
• Shauna (8/5): - Great stay, poor communication with management and had no hand or dish towels
• LATHUSAN (6/5): - Smells like smoke and I am allergic. But I have no choice at this time as I have a corporate event.
• Mvumbi (10/5): - Very good service Everything was on point
• HANG (4/5): - Found dirty socks and dish cloths in dryer.
• Veronica (2/5): - I had to call Expedia three times to try and get confirmation about our reservations from fort York suites and surprise damage deposit.. They didn't provide parking as it was stated with Expedia, we got there and they offered us a parking spot on the street for a fee. They couldn't even tell us where the parking spot was...it was rainy and dark already The window in the sleeping area was broken and ajar all night long making it cool and noisy. The mattress was hard and uncomfortable. The suite was worn and tired looking. Fixture on the kitchen sink was floppy and the bathroom. The only good things were the view and and it was clean.
• Kelly (10/5): - Was very pleased with the rental. Very spacious, quiet, convenient for shopping. It was safe, clean, lots of space. Very comfortable and feels like home. The only thing that was difficult was arranging the confirmation of where the rental was, how to obtain keys and if parking was available. Messages on expedia went unanswered. In the end I had to call to confirm my travel and submit ID, parking fees and a deposit. I don't mind providing thease details, but it would be great if the rental unit worked with expedia to obtain the paperwork, fees and ID’s ahead of time. It would provide ease for travelling.
• Alejandra (8/5): - Depa espacioso pero el balcón estaba muy sucio.
• Salina (2/5): DO NOT BOOK - DO NOT BOOK. PLACE IS A MONEY GRAB AND AWFUL SERVICE. Run away!
• Kaitlyn (6/5): - Got this property for a mini staycation with my friend. Staff was easy to get ahold of; place was clean and quiet; great, super walkable location. You will have to submit photos of your license or passport in order to check in, which I was unaware of until 1 hour before checking in - they wait until that time to send you some very last minute check-in instructions, so be aware. I had issues with parking due to instuctions being unclear from both the property owners and the concierge at the front desk - there's a button on the fob to access parking, not an area to swipe the fob itself. Do not go across the street to park, as the concierge told me. Due to these issues the property owners gave me a late check out. The room itself was exactly as advertised, except that we only had 3 full sized towels between the two of us - no hand towels, no bath mat. I was confused by this but we made do. I didn't find the rest of the towels until a few hours before we left, because I decided to do a load of laundry and found all the towels, bathmat, and extra sheets in the dryer. Not sure if this was a cleaning staff error, and I should've clarified if they had extra towels, but it was annoying. The AC didn't work. They tried to get me to turn it on and off before sending a repairman. He comes and says the entire motor is shot, and parts will come next week. I asked the owners for compensation as we were sleeping with the door open so we didn't overheat, but they never gave any.
• Julian (2/5): - We had a random intruder force himself into our room which we had to escort him out by force. Security was not helpful as not were they hard to get a hold of, we advised them to please escort the deranged individual out of the building and didn’t after spending nearly an hour outside our door trying to pick our lock to get back in. After notifying the authorities he eventually left on his own terms with no response from security. extremely disappointed
• Wayne (6/5): Nice location, but mediocre for cleanliness. - The unit is in a beautiful location a short walk to the Rogers Centre or about 30 minutes to the Scotiabank Arena. The unit in general is in a safe building and has an adequate size for one or two people. Now for the not so great stuff. You get 2 bath towels and 2 facecloths, but that’s it. There is a Keurig, but no pods. There is a can of coffee and filters, but no coffee maker. The batteries were dead in the remote, so no way to watch tv. I was only staying one night, so it wasn’t worth contacting the owner over. The carpet in the bedroom is filthy. It clearly has not been cleaned in years, if ever. The bed is ok, but it’s solid foam and very firm. The pillows suck, so if you’re picky about pillows, bring your own. The window in the bedroom is broken and cannot be fully closed. The blinds in the bedroom are very sheer and don’t darken the room. I was literally only there long enough to sleep, which was adequate, but some things need attention.
• Michèle (4/5): - Did not stay at property I had booked, I was relocated 12 minutes drive away at the ICE building. Was told property was same level as I had booked, with full kitchen, etc. My son was astounded that I was relocated there from Fort York properties, given its reputation. Alternate property did not have full kitchen, no pots, 1 scratched and dented pan, 1 fork, 1 spoon, not cooking utensils. Talked to contact on 2nd day, he wrote down the list and told me situation would be rectified and never was. Property had no doors on 2nd bedroom, door to bathroom was stuck, etc...
• Deana (2/5): - Where do I start? If I could give 0 stars I would. There was only 1 review when I booked, so I was unaware of how bad this place really is. The issues began the moment we got there. We asked for the parking spot, but they told us it’s $25 per night, when our original booking said explicitly FREE parking, and I even called to confirm that at the time of booking. They asked we send them a screenshot of the original booking stating parking was included, so luckily I had screenshotted it at the time. The 2nd issue we ran into was the temperature in the condo, the thermostat read 78 degrees. We tried turning on the AC, but it wasn’t working. They sent maintenance, but he said the building has the AC turned off b/c it’s not hot enough. They proceeded to tell us to open the window, meanwhile the condo only had a door to the balcony that can be opened, but has no screen door! I explained we cannot open the door without a screen b/c there were so many mosquitoes & insects flying in! They continued to brush me off my entire stay & repeatedly told me someone would call me back but nobody ever did. The 3rd issue was they only had 1 USED paper towel roll and only 1 extra toilet paper roll. They also only provided 4 bath mat towels for 4 people staying 4 nights!! That’s absolutely absurd & ridiculous! Overall they are extremely unprofessional, unhelpful, and not easy to get a hold of. I’ve never had to contact the property management so many time in a stay before. SAVE UR MONEY DO NOT BOOK
• chris (4/5): - Don't stay here I'm the entire unit is in a run down condition.
• Kristina (4/5): Great location, rooms need maintenance. - Great location, Room was not in the condition advertised. Curtains missing sections, causing an uneasy feeling as the neighbours could look right into the entire unit at any point throughout our stay. (Black out drapes stated in the property ad.) No bed sheets on any of the beds. (Premium bed sheets stated in the ad) Air conditioning did not work throughout the stay. Windows did not operate, the one in the living room area wide open and unable to close the entire stay. Paint peeling off the ceiling in the bathroom and bedroom. Gaps in the hardwood flooring in the bedroom causing trip hazards for my family. Mystery stains in the bathroom tile floor.
• Philip (10/5): - all good
• Quang M?n (8/5): - Good, we loved it
• Guneesh (2/5): - They charged the extra fee for property damage without any damage . They are fake and dont trust them
• Fred (8/5): - The room and building were exactly what i needed. Unfortunately the check in was stressful. It would help to have check in details before arriving
• William (8/5): - Beds were ok comfort wise, not great. Visible work access points with exposed wires not a great look. Great location and view.
• Zoe (10/5): - Good location and nice apartment. Communication was easy and very responsive. Would definitely book again!
• Miguel (8/5): - Muy buena experiencia Buenas instalaciones y bonitas Muy cómodas Muy bien ubicadas y agradable ambiente Todo muy cómodo Comentarios para mejorar La estufa no funcionaba El control remote para abrir el gate del estacionamiento tampoco funciona por lo que fue incómodo entrar y salir del sitio diariamente Por lo demás una excelente estadía y todos muy contentos
• Dhruvya (2/5): - I recently stayed at Fort Yorl Suite just for one night and unfortunately it didn't met any of my expectaions. 1. My fob didn't work when we were trying to enter parking tried several times and at the end my husband gave up and we had to convince person at reception to open it for us, which further took him forever to open. Too bad! 2. Parking is so complicated doesn't have proper signage which can guide you to P3. 3. Once we enter the room we saw bugs in our room on the carpet. It sucks because I have phobia of insects and the carpet was so dirty. 4. Room smell like smoke. Someone probably didn't follow the rules. 5. Toilet didn't flush water properly. 6. No help was provided or concern was shown when I asked for some compensation/reimbursment after facing all this. The issues me and my husband experienced faces made our stay so dissapointing. I hope the hotel can provide better experience to future guests. Never going to book it again!
• Kandrix (4/5): - Broken and incomplete window shades on all windows, and there’s a street lamp directly in front of the windows so it was bright and shining through all night. Broken shower head, and dirty laundry room area. You only get 1 key, even though there’s enough to sleep 8 people. Gym listed available, but you cannot use it unless you’re a long term tenant, so we had to get a temp pass elsewhere.
• Laura (8/5): - The place is beautiful and the area is pretty convenient. However the cleanliness needs some improvement. We found trash in the bin when we arrived, which gives the feeling that nobody cleaned in between rentals. Also the shower courtains were a bit dirty. Other than that, the property looks well maintained and the customer service was on point.
• Karen (10/5): - Property was spotless, and it was perfectly situated
• Keven (2/5): - There were roaches, broken, toilet, running sink and very bad communication with this property. I highly recommend that you do not stay at this property.
• Rishabh (10/5): - Great unit

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