Willow Inn Suites
Location: 1828 S Hastings Way, Eau Claire, Wisconsin, 54701, Eau Claire, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Experience comfort and convenience at Willow Inn Suites, your perfect getaway in Eau Claire!
Comfortable Accommodations
Immerse yourself in our cozy air-conditioned guestrooms, thoughtfully designed with all the essentials you need for a restful stay, including complimentary Wi-Fi to keep you connected.
Delicious Daily Breakfast
Start your day off right with our complimentary continental breakfast served daily from 7:00 AM to 10:00 AM! Indulge in a variety of delightful options to fuel your adventures.
Convenient Location & Amenities
With a 24-hour front desk, laundry facilities, and free self-parking, your stay will be as effortless as it is enjoyable. Explore nearby attractions like the University of Wisconsin-Eau Claire and Antique Emporium, all just minutes away.
Don't miss out—book your stay at Willow Inn Suites today for a memorable experience!
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Free breakfast
- Free WiFi
- 24-hour front desk
- Continental breakfast
- Free breakfast
- Smoke-free property
- Wheelchair accessible parking
- Free self parking
- Free continental breakfast
- Housekeeping on request
- Wheelchair-accessible van parking
- Change of towels (on request)
- Change of bed sheets (on request)
- Upper floors accessible by stairs only
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Comfort Double Room
2 Queen Beds
Balcony/patio with pool views
Internet - Free WiFi 50+ Mbps
Bathroom - Private bathroom, shower/tub combination, towels, and shampoo
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free WiFi
- Balcony or patio
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Double Room
2 Queen Beds
Internet - Free WiFi 50+ Mbps
Bathroom - Private bathroom, shower/tub combination, towels, and shampoo
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Comfort Single Room
1 King Bed
Balcony/patio with pool views
Internet - Free WiFi 50+ Mbps
Bathroom - Private bathroom, shower/tub combination, towels, and shampoo
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- TV
- Air conditioning
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free WiFi
- Balcony or patio
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Comfort Triple Room
3 Queen Beds
Balcony/patio with pool views
Internet - Free WiFi 50+ Mbps
Bathroom - Private bathroom, shower/tub combination, towels, and shampoo
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- TV
- Air conditioning
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free WiFi
- Balcony or patio
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Guest Reviews
- Paul (2/5): - Room smelled like an old damp basement. Bathroom soaps and towels were cheap and basically useless. Felt like a prison for gamers.
- Valerie (4/5): - The locks didn't work. Staff lied about breakfast. Painting supplies left out. It rained during the night and several pails were set up to catch tge rain from the leaky ceiling. Garage was piled in a rolling cart near the entrance. No staff available at front desk.
- Nigel (4/5): - I don't expect a lot for a motel but this place is rough. Had to move rooms cause windows blinds don't actually cover the windows. Other room had shades. Neither room the bathroom doors close properly. Had to slam shut. Looks like they are trying to remodel some but not looking good. The online pictures DO NOT look like what you will see. People crawling in and out the windows and people digging in the trash. My kids thought we were at a homeless shelter. One guy working was very friendly though. I know it's not supposed to be fancy but still needs a lot of work
- Dana (2/5): - Yy
- Jen (2/5): - Hotel rooms smelled like cigarettes. Chipped, dirty walls. Worn out towels. A heating and AC until that sounded like a leaf blower 24/7.
- Heidi (6/5): - The rooms were not very sound proof. You could here everything going on outside the room. The AC unit in the window not sure if it wasnt insulated but I literally thought the road was right outside my room. Cars sounded as if they were right next to the building.
- Greg (10/5): - New property under renovation. Each time I stay it gets better. Front desk is very receptive to concerns or questions.
- Sim (2/5): - Unkept with questionable staff
- Jeremy (6/5): - Room was decent...lots of renovations, empty pool and maintenance in the lobby that you had to walk through.
- Jacob (10/5): - I am sincerely happy. As far as spots go to lay your head on a comfy pillow... this is it!! Management, staff. Its has everything you need. Just keep it HUMBLE and KIND. This is a place filled with some of the kindest human beings on the planet. 10/10 in my opinion. Its a work in progress, whom ever the owner is has a brilliant eye for colors and shades. Its a home away from home. All it needs is an opportunity. Give it a chance.I dont promise often however i will promise that i will stay here again.... thank you everyone for your respect and kindness! sincerely, Jacob.
- Verified traveler (4/5): - Definitely a work in progress. The check in area is not well marked or well attended. No nametags. A ton of interior construction, as well as equipment and mess that goes along with it. Not ADA friendly, step ups or downs on nearly every door. No elevator. The room I had was clean, and all the furniture was new, so that was a plus. But the walls, while freshly painted, holes and dents were not properly prepped prior to the paint. The front cover came completly off of the AC unit when I turned it on, the insde was pretty dirty, it was snapped back on. Exposed nails in a door frame.The sink top was not secured to the cabinet, electrical outlets were not screwed into the wall, and the faucet deivered hot water to the right, cold to the left. The water was hot, so that and the new showerhead were nice. There appears to be a fair amount of long term residents, and it seems that they are also "employed" by the inn as they were back and forth behind the desk, in and out of work areas, and helping with food prep in the breakfast area. Again, no nametags or dress code, so unsure. The breakfast was ok, fresh fruit, eggs, french toast, pancakes and beverages. No gloves used for cooking, and prep area open and accessed by many. High chairs would have been nice. I can't truly recommend staying here while the reno is still in progress. And I would suggest during the transition that nametags and/or uniforms be utilized to help the short term guests know who to ask with questions/ concerns.
- Verified traveler (6/5): A mixed bag experience - The experience was a mixed bag. The people were friendly, and there was an amazing breakfast. I booked partly due to an advertised indoor pool as I was bringing children with. The entire pool area was tore up, under construction, and completely unusable. There were wires sticking out of the ceiling where there should have been a smoke detector. The ad stated the room had a balcony overlooking the pool area. It was a ground floor room near a very loud exit/entry door. I do think that this property has the potential to be an excellent stay. I just don't think that the current price level for the current amenities definitely do not match. We did utilize the pool at the local YMCA for an additional $25 to allow the kids the swim time they were looking forward to. I guess the biggest let down was choosing a more expensive option based on the ad listing over a couple other options with working amenities for around half the price. Again though, the breakfast and employees were some of the best we have encountered.
- chad (4/5): - Was in terrible condition, it was under construction and nothing was finished. It was very noisy and i just got a eerie feeling from the staff who were clearly high on something and the lobby smelled of weed and incents
- Sophia (4/5): - Not the cleanest, but the staff were friendly. They took our concerns seriously and issued a refund. They should not be open during construction, and they need to focus on their rooms cleanliness and appearance.
- Luke David (6/5): - Pool area will be great when finished. Clean rooms
Photos
