The Chapter Hotels - Princes Court
Location: 64-65 Prince's Square, London, England, W2 4PX, London, GB
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Escape to The Chapter Hotels - Princes Court, where comfort meets convenience in the heart of London!
Cozy Accommodations
Choose from 42 charming guestrooms, designed to make you feel right at home. Each room is equipped with complimentary Wi-Fi to keep you connected during your stay.
Prime Location
Perfectly positioned within a 15-minute walk from both Kensington Gardens and Kensington Palace, you'll find attractions like Portobello Road Market and Hyde Park just around the corner.
Excellent Facilities
Enjoy modern bathrooms featuring refreshing showers and complimentary toiletries, ensuring a revitalizing experience after a day exploring the vibrant city.
Don’t miss the chance to enhance your London experience – book your stay at The Chapter Hotels - Princes Court today!
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Wheelchair accessible
- Housekeeping on request
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Premium Quadruple Room, Ensuite (1 Double 2 Singles)
1 Double Bed and 2 Twin Beds
Soundproofed room
Layout - Bedroom
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Heating
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- Premium bedding
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
-
Premium Double Room, Ensuite
1 Double Bed
10-sq-foot room with city views
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Heating
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Premium bedding
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
-
Premium Triple Room, Ensuite (1 Double 1 Single)
1 Twin Bed and 1 Double Bed
Soundproofed room
Layout - Bedroom
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Heating
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Premium bedding
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
-
Premium Suite, Ensuite (Quad)
3 Twin Beds and 1 Double Bed
Soundproofed room
Layout - Bedroom
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Heating
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Premium bedding
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
-
Premium Single Room, Ensuite
1 Twin Bed
Soundproofed room
Layout - Bedroom
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, free bottled water, and cleaning supplies
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Heating
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Premium bedding
- Free WiFi
- Bedsheets provided
- Soap
- Visual fire alarm
-
Apartment, Ensuite
1 Double Bed
Layout - Bedroom
Internet - Free WiFi 50+ Mbps
Bathroom - Private bathroom, shower, free toiletries, and shampoo
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Private bathroom
- Toilet paper
- Shampoo
- Free WiFi
- Soap
Guest Reviews
- Ajit (2/5): - Broken sink tap , toilet sheet shaking up . Washroom tiles shaking and mattress was on bad condition . We ask for change the room . Front desk attendant willing to change room but owner or manager lai that he is full house . Not recommended this place . Washroom is too small .
- carl (10/5): New chapter next week - I thought they were charging me $542 as stated in your advert, turned out 542 pounds but that is what receipt said. Too loud inside and out but otherwise better than expected.
- Ben (4/5): - bathroom facilities were too poor, shower set sliding down during shower, tea cups are too small, didn’t tidy the room when we stayed for 2 nights.
- Martin (4/5): - Was okay. Rooms were tired and lacked decent amenities. Definitely looked nothing like any of the photos. Staff were helpful and friendly though. And everything was okay.
- Araceli (2/5): Worst hotel of my life - The bathroom is was not clean and the toilet it was so so disgusting and outlet to charge the phone were broken.
- Petri (8/5): - Great location and friendly service
- Verified traveler (2/5): - Musefælder på værelser, toilet virker ikke og dårligt vandtryk.
- Michela (6/5): - Personale molto gentile e disponibile. Camera piccola ma pulita. Posizione ottima
- Rocio (4/5): Si tienes otra opción, no elijas este - El hotel tienen una ubicación magnífica, en un barrio excelente, cerca de comercios y estaciones de metro. Pero luego el hotel en si es horrible. Las camas incomodisimas, la limpieza brillaba por su ausencia. Teníamos que pedir que nos hicieran las habitaciones, y aun así un día llegamos y nos encontramos las habitaciones sucias, camas deshechas...... Otro detalle es que no tiene ascensor y tienes que subir por unas escaleras muy desgastadas y estrechas si te toca una habitación de las que están arriba. Cuando nos entregaron las habitaciones una de ellas tenía las cortinas medio caídas/descolgadas.... Pedimos que por favor nos lo arreglasen, nos dijeron que nos mandarían a alguien, aún seguimos esperándolo. Las habitaciones son calurosas y apenas tienen un pequeño ventilador, de las dos habitaciones había una en la que dormir la primera noche casi se hizo insoportable del calor que hacía. Si tienes más opciones, NO elijas este hotel. Nosotros porque fue una reserva de última hora, y aun así dando gracias por no haber encontrado ratas como otros huéspedes.
- Azmal (6/5): - It is nothing great but it is ok don't expect too much and they don't have parking you can park from 5 evening to 10 morning after that you will get ticket 😊
- Patrick (8/5): - Be better with fridge and better ventilated
- JEAN-FRANÇOIS (6/5): - Quelques remarques à faire notamment concernant la propreté de la chambre et de la salle de bain, le rideau de douche n’était pas propre.
- Alexandra (2/5): - They won’t return any emails about an item left in the hotel. Room wasn’t as advertised. Go somewhere else
- Touqeer (2/5): Horrible - avoid like the plague
- Paolo Ruben Carlo (8/5): - Overall, It was alright. Place needs improvement. Specifically
- Jon (8/5): - When my wife lost her phone the receptionist did all he could to help.
- Nathan (2/5): Not 24/7 like advertised - Not happy at all my stay, mainly because the 24/7 check in doesnt exist Stood ring, knocking the door and pressing the doorbell to the property for 20-30 minutes and nobody answered Gave up and had to travel home, long day at work and then couldn't rest had to travel home exhausted and frustrated
- Eliza (2/5): - Overpriced but horrible conditionds
- Steffen (8/5): - Good, something here and there but okey
- Bethany (2/5): Do not recommend - Ammenities stated in the description were not provided the bed was extremely bobbly and worn so really uncomfortable and had to sleep on top of the duvet. The fire alarm went off at 1am with no explanation or apology from staff just sent back to rooms to wait for it to stop
- Johannes (4/5): Very unpleasant stay - Terrible stay, very uncomfortable and hardly slept a few hours at best each night. We traveled with our 2 children and stayed in a quad room categorized as "premium suite". Next door to a Youth Hostel with activity all throughout the night until 4AM. It was HOT in the room; we requested a fan, none available. We had to sleep with the window open (which could not lock and had a broken glass pane), which in our ground floor room did not feel safe. The second night we were woken up again, other than by the youth hostel traffic and noise, this time by a mouse going through our bags (I got face to face with the creature); the mice got into several bags of food items. Condition of the room was poor: broken glass pane in window, TV had been removed from wall while cable and holes in wall were left untouched. Drapes in front of window were short, not helpful mid summer with very early sunrise. The staff was friendly, that helped and improved the rating, as did the neighborhood offering good places to eat, otherwise this would have been a one star review. I guess we got what we paid for, although still over 400 pounds for two nights though and a mistake I will not make again.
- camille (8/5): - Cute place! Great area. Toilet on one floor, sink and shower on the other. Ran out of tp!!!
- Lee (4/5): - Hotel location is great as we have stayed in the area on previous visits to London.
- Eduardo (4/5): - Las habitaciones son muy viejas y reparadas de mala manera. La segunda noche apareció un raton en la habitación. Nos cambiaron de hotel solo una noche y después nos regresaron a otro cuarto que estaban reparando. La ubicación es muy buena, pero le hace falta mucho mantenimiento y mejoras.
- Martin (6/5): - Cheap and fairly okay. Bed felt like sleeping on the springs in the mattress. Felt dirty except for the sheets. Water pressure was really bad. If you would like cheap (and very central) accomodation and you don't care too much about cleanliness this is the place for you. London Underground is like a 7 minute walk away.
- Anne (2/5): - Place is a dump. Dirty, old, haphazard renovations, incomplete renovations, poor room security, NO HVAC, and no lift. It’s a LONG way up to the 4th floor. I submitted an earlier review that had pictures attached. Pictures included a snap of the questionable interior door ‘lock’ and views of a ragged carpet w/a huge burn mark on it. There was no mini-fridge, and the hair dryer was in its product box on the floor in the room.
- Jade (2/5): - No lamp, wardrobe with no coat hangers in it but you get what you pay for. However, the toilet couldn't flush the paper down, one of the towels had a stain on it, the room was roasting and there was hair on the bedding. I asked to be moved but was told all rooms were full. Asked for a refund and staff said they'd check with the manager and disappeared for 15 minutes. When I packed up and went downstairs after he never came back. he just said he hadn't been able to get through to the manager. He should have come back to me and told me that but didn't. Very poor customer service. I was eventually told I could be moved and they would move those people who hadn't checked in yet (it was 11:45pm by now) into one of the other two hotels the boss owns. So the 'boss' wouldn't give me £49 back so I could go elsewhere despite owning three hotels... Incredibly bad experience. Would recommend staying anywhere but here.
- Roland (8/5): - Good location and great value
- Robert (6/5): - Needs updating
- Martin (2/5): Ikke styr på en skid, slidt og dårlig service - Da vi får anvist vores værelse ser vi at en rude er ødelagt og der er ikke gardin nok til at dække hele vinduet, som ligger ud til gaden og personalet i receptionen kan se direkte ind, så ingen privatlig, det klager vi over, men de kan ikke gøre noget ved det før dagen efter. Så vi beder om at få et andet værelse til det er lavet, det kan i første omgang ikke lade sig gøre, men da vi insistere på at vi ikke vil overnatte i det første værelse, siger de at de kan flytte lidt rundt, så vi kan få et værelse med privatliv, dette værelse er i kælderen med udsigt til affald og skidt. Skab til jakker, havde en låge der ikke hang fast i øverst beslag, badeværelse var beskidt, vægge og håndvask måtte vi bede om at få rengjort, døren til wc kunne ikke lukkes ordentligt eller låses, der var ikke mulighed for at se tv på værelset da der ingen fjernbetjening var. Jeg forlangte at vi kom tilbage til værelset, det kunne ikke lade sig gøre, da de ikke kunne lave det første værelse vi fik anvist. Så vi måtte på et 3. værelse. Der var ingen håndklæder, dem de kom med var der huller i og fjernsynet var ødelagt, så det kunne heller ikke bruges, gelænder til senge ovenpå var ved at falde ud af væggen, bøjle stangen til jakker var ikke fastnet ordentligt og der var kun en bøjle. Servicen var dårlig, som om de var ligeglade. I alt en dårlig oplevelse og vil aldrig booke der igen.
- Michele (6/5): - Si tratta di un piccolo hotel all'interno di una casa vittoriana. Purtroppo, come molti hotel della zona, le stanze originali sono state suddivise in tante piccolissime stanze, più simili a loculi. Non ci si può aspettare nessun tipo di comfort. Hotel ideale per chi ha poche pretese, anzi nessuna! Ci si può passare una o due notti al massimo, tre sono già troppe. Purtroppo ho dovuto prenotare all'ultimo minuto quando ero già in città e ho dovuto cercare una soluzione economica che mi permettesse di rimanere in centro ma onestamente non ci tornerei.
- Verified traveler (2/5): Pésimo hotel en mal estado - Este hotel definitivamente no debería estar funcionando. La habitación tiene una alfombra hecha de retazos que está despegada en varios puntos y muy desgastada. Los colchones de las camas hundidos y viejos, incómodos. La ducha goteaba y tenía una alfombra empapada que no usamos pues nos dió desconfianza. Encontramos basura en el bote de papeles del baño. Además un araña muerta debajo de la toalla de manos. Para cerrar la mala experiencia, en la madrugada nos despertó el ruido que hacía una rata comiéndose una caja de dulces que compramos en el duty free! Fue horrible y no pudimos mas tratar que ahuyentarla. Definitivamente entró porque afuera de la ventana hay una gran cantidad de colchones, alfombras viejas y ripio. Tiramos nuestros cepillos de dientes, dulces y demás que habíamos comprado por temor que estuviera contaminado. Contamos nuestra experiencia y solo se disculparon con nosotros. Salimos mas corriendo que andando, sin dormir, sin desayunar y sin bañarnos. Mal, muy mal!
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