Hotel Riu Plaza Toronto
Location: 30 Widmer St, Toronto, Ontario, M5V 2E7, Toronto, CA
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Experience the vibrant energy of Toronto at Hotel Riu Plaza, ideally situated just a stone's throw away from the iconic CN Tower.
Prime Location
Nestled in the heart of downtown Toronto, our hotel places you within a 10-minute walk from major attractions such as Rogers Centre and Ripley's Aquarium. With easy access to the PATH Underground Shopping Mall and lively Spadina Avenue, endless exploration awaits!
Comfort & Convenience
Unwind in one of our 352 stylish, air-conditioned rooms, featuring flat-screen TVs and complimentary Wi-Fi. Enjoy modern amenities including hair dryers and safes, ensuring a comfortable stay focused on your relaxation.
Superb Amenities
Start your day with a delicious complimentary buffet breakfast and maintain your fitness routine with our 24-hour fitness center. Our multilingual staff is dedicated to providing exceptional service, making your stay truly memorable.
Don’t miss the chance to discover Toronto in style—book your stay today at Hotel Riu Plaza!
Important Information
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Free breakfast
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Elevator
- Free breakfast
- Multilingual staff
- Porter/bellhop
- Smoke-free property
- 24-hour fitness facilities
- Free buffet breakfast
- Housekeeping on request
- Change of towels (on request)
- Change of bed sheets (on request)
- Accessible shuttle
- No accessible shuttle
- Tile flooring in public areas
Rooms Available
-
Superior Room, 1 King Bed (Superior)
1 King Bed
258 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Family Room, 1 King Bed with Sofa bed (Deluxe)
1 King Bed and 1 Double Sofa Bed
269 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deluxe Suite, 1 King Bed with Sofa bed (Senior)
1 King Bed and 1 Double Sofa Bed
388 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deluxe Room, 2 Queen Beds (Deluxe)
2 Queen Beds
269 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deluxe Room, 1 King Bed
1 King Bed
183 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
Guest Reviews
- Jeremy (10/5): - This was remarkable, newly opened, very clean and good value. Staff were friendly and accomodating. My girlfriend had unfortunately lost her medication and an emergency prescription wasn't available unless she were to stay in the psyciatric hospital which I didn't want to deal with. The staff were helpful getting her loaded in the trunk of my car, asked no questions despite her being hogtied and mouth duct taped, it made the trip to Sarnia more enjoyable that I could barely hear her in the trunk, and was able to drop her off at her mothers house in Sarnia within 2 and a half hours. 10/10
- YOULI (10/5): - The hotel right in downtown of toronto. Every good experience. location is excellent. Price is excellent compare to others that close by. Breakfast is good.
- Louai (10/5): - Great hotel, the location excellent very good breakfast good staff
- Stilian Stojczo (6/5): - The hotel has everything you need to stay a few days in Toronto for business. And while it seems to have been renovated and upgraded in its decor recently, it feels a bit cold… for example no music in the breakfast area, rooms feel a bit sterile. other than the breakfast area, the common areas feel small (lobby and gym for example). Other than that it’s a good choice for business travel. Breakfast buffet has a lot of options and staff is very very friendly
- TAMMY (6/5): - We enjoyed our stay at the Hotel Riu Plaza Toronto.I found the room to be very small. The staff are very friendly and helpful
- Kristin (8/5): - Staff were especially kind and helpful. Good location, we didn’t have a car so can’t speak to parking. Rooms were a nice size and clean. Breakfast included a lot of options, which was great. My only issue was sound: you can hear every door on your side of the floor open and close very clearly. If you’re a light sleeper, it might be an issue.
- Tina (10/5): - Our early checkin by Laurec was smooth and seamless. Thank you to the Hotel Riu staff for making our first stay memorable! Decorations for Halloween were awesome.
- Susan (8/5): - We thoroughly enjoyed our stay at Hotel Riu Plaza in Toronto. The staff was very hospitable and welcoming, rooms were clean and breakfast was delicious with many options. The only setback was being woken up at 2:10am from a worker drilling and then hammering on a wall outside our room. We still do not know what work was being completed at that time of night but it was quite unfortunate at the time.
- Nick (10/5): - Nice, new, clean, modern all staff were friendly and attentive.
- Edward (10/5): - Nice new property!!!
- Jessica (10/5): - New and clean, friendly staff
- Leanne (10/5): - Just an amazing stay from beginning to end. Top notch managers that are discreetly aware of needs. Great drinks and food to be found in close proximity. An Uber will take you to many many breweries. We will be back. Much success to them
- Julie (10/5): - The hospitality was absolutely wonderful
- Sean (6/5): - The hotel is a bit backwards. It seems that there were too many staff in the lobby at the expense of room amenities. The bathroom was not cleaned propley (hair in Shower and i could easily read the message that the last guest left on the shower glass). We received free breakfast but had to pay for wifi which really should be the opposite way around.
- James (10/5): - Great location, easy walk to the CN Tower, Aquarium and Rogers Stadium.
- Sandeep (8/5): - Upon arrival, we found the room dirty and a large hairball in the bathroom. The breakfast buffet was excellent, offering multiple options. Hotel staff, including bellhops, were helpful and professional.
- Maureen (10/5): - The location was very central. The room was well equipped including double sinks, large shower, desk, fridge, coffee machine, lots of hangers, iron etc. The room had a couple oddities; the toilet (with no sink) and the bathroom (sink and shower) were on opposite sides of the room, so handwashing was awkward, the TV instructions were in Spanish, the distance between the bed and windows was tight. Staff were excellent, very friendly, lobby had a good amount of seating and all-day cafe, the gym was a good size and well stocked.
- Amanda (8/5): - Pros: brand new hotel, clean and modern decor. Very quiet. The staff was super helpful and so friendly. The free breakfast we hot and well stocked. The toilet is in a separate room than the shower and sink. That was cool for more than one person in the room. Cons: There are a few things that could be improved. The stairwell comes in from outside. We had to leave the lobby and go outside but the door was locked. We had to wait again for staff to go in around and open the door. As well, there are a couple small features in the room that need to be corrected: leaky shower door, no lock on bathroom, our main door didn’t close tightly and needed to be pulled after the weighted door came to or it wouldn’t actually lock, we only discovered that after leaving the room and coming back- we entered without the key. Overall, a great property and good value for a downtown Toronto hotel.
- Will (6/5): - Check in was slow
- Rachel (10/5): - One of the best downtown hotels!
- Kevin (10/5): - Stayed at the Hotel Riu in Toronto and it honestly felt like being at a Riu resort. The design, service, and atmosphere all had that signature Riu touch. Staff were warm and attentive, the rooms were spotless, and the breakfast spread was excellent. Even though it’s right in the city, the vibe was relaxed and welcoming, just like being on vacation. I’d definitely stay here again.
- Nadia (10/5): - We had a great stay! The staff was really nice and the rooms clean.
- Dawn (10/5): - .
- Max (10/5): - Great new hotel in Toronto area
- Krisztina (8/5): - Modern and new!
- Sarah (10/5): - Excellent service. Entire staff was incredibly friendly and attentive.
- Pam (10/5): - Friendly staff, clean rooms. Can’t really ask for much more in a hotel.
- Adam (6/5): - I have not stayed at the Riu properties before. Staff make the experience worth it - and the rooms were nice (small) but appropriate for a 1 person stay. I paid up for a nice room, but candidly think it was overpriced. Great little cafe in the front, smiling and wonderful staff. Worth it.
- Tracy (10/5): - Brand new facility; very helpful and attentive staff.
- Kevin (10/5): - In all fairness the hotel had only been open for two weeks but my experience was fantastic. Excellent service, very clean and great location. I suspect the price was such a good value to try and gain awareness and inevitably will increase in the near future
- Drew (10/5): - Great hotel, close to Rogers Centre, clean, friendly staff, wo
- Steven (10/5): - Very kind staff. Room was beautiful. Very close to Roger’s centre!
- Kaitlin (10/5): - The staff were wonderful - so welcoming and professional. The hotel is brand new, and you can FEEL it! The lobby smelled incredible, the rooms were lovely and modern. The location was incredible. The buffet breakfast in the morning was perfect, and we will DEFINITELY be back!!
- Ashley Lenet (10/5): - Really loved the ambiance walking into the hotel. Being seated for breakfast was nice, breakfast buffet was nice and I loved the energy saving aspect in the room with the key card for power.
- Cosmina (10/5): - very happy with the option to book this hotel
- Cosmina (10/5): - very happy with the choice
- Mark-Anthony (8/5): - The hotel was very nice and the staff was friendly. The breakfast buffet was very nice as well, good coffee and an omelette station. It’s a brand new hotel, the only complaint I have was the floors were dirty and looked like they hadn’t been mopped in between stays.
- Ashley (10/5): - We’ve stayed at Riu all inclusive resorts so had an idea of what the stay would be like, but this surpassed our expectations. Staff was friendly and helpful - would be ready to press the elevator button for us even if our hands weren’t full and always greeted us with a smile. Rooms were spotless. Even though it appeared to be small, it was just enough room for what we needed. Will definitely be staying at Riu Plaza Toronto whenever we visit the city!
- Catherine (10/5): - Great stay
- Shimu (6/5): - The room was quite dusty despite being only three weeks old Hotel. I believe the room I received hadn't been used at all, and it seems it wasn’t properly cleaned or dusted before I checked in. I was disappointed, as I was expecting much better conditions. Additionally, it was my birthday, but unfortunately, there was no special recognition or gestures from the hotel. Last year, I stayed at Hilton for my birthday, and they went above and beyond by sending a slice of cake with some fruits and a happy birthday sign on the plate. They also upgraded my room for a more memorable experience. The room size at Hilton was much larger, which made the stay even more enjoyable. The breakfast was okay, but the coffee, juice, and cutlery were all placed at the buffet area, and each time I wanted to use them, I had to line up and go to the buffet area. In other hotels, even with a buffet breakfast, the waitstaff typically serve the cutlery, tea, coffee, and juices to the table, which is more convenient and comfortable for guests.
- Velichko (10/5): - All perfect.
- Jong Gil (10/5): - Thanks
- Todd J (10/5): - Very beautiful hotel with a lot to do very close to property. Staff was very professional and best service . Will be coming back again to stay
- Moriah (10/5): - We were very impressed by the friendliness of the staff, and the cleanliness of the hotel! There was always somelne around cleaning things, or waiting to assit with even the slightest thing. Everyone was extremely friendly and professional, the room was spotless, and the bed was the most comfortable bed I have ever slept in. We plan to visit Toronto again, and definitely plan to stay at the Riu Plaza hotel again!
- Sonia (10/5): We lucked out - The hotel and staff were so welcoming, exceptionally clean and a fantastic central location for enjoying the best of Toronto. Great breakfast too.
- Anna (10/5): - Room was spacious, so clean
- Mona (10/5): - Soo clean, the breakfast was amazing, they kept refreshing everything, and clean utensils. Everyone working at the hotel were very happy to assist in your every need. Keep up the good work, definitely recommend this hotel!!
- Allan (10/5): - Sparkling clean. Friendly and helpful staff.
- Johanna (10/5): - We were very impressed with the friendliness and hospitality at Riu Plaza! The hotel was very clean. Great location with easy walking to many prime spots and restaurants. Buffet breakfast was delicious with many options! We were travelling with an 8 month old and staff made it an easy process with the crib and meal time!
- Mark (4/5): - I had booked 3 rooms for 2 nights to see the blue jays play on Saturday oct 4th one of the rooms had no ac room temperature was a high as 25 when maintenance finally should up to fix it they were not very polite and insinuated that it was are fault for not calling soon enough to inform them needless to say one night with no ac was unacceptable. Told the front desk at check out they did apologize but offered nothing of compensation for this stay or coming back. Was very disappointed will stick with the marriot next time they always do their best to make the customer happy
- Leeann (10/5): - Room was good but the staff were fantastic and the breakfast was the absolute best just wish it had a hash browns/breakfast potato option will gladly book here again
- Cosmina (10/5): - Very happy with the hotel choice
- larry (2/5): - No , the room was not cleaned. There were long black hairs all over the bathroom floor and some on the bed. It took many steps to log into the wifi. Eventually had to call the front desk for assistance
- Allison (10/5): - Loved our stay here! The buffet breakfast was amazing!!!!
- William Brian (8/5): - Hotel was excellent but the lack of hotel parking was a minus.
- Kevin (10/5): - Hotel was brand new. Still bugs to work out. The cheesecake at the coffee bar in the lobby is really good.
- Martin (10/5): - Wonderful
- Sarah (10/5): - Great location, very quiet, nice gym especially for a hotel. A lot of staff as new hotel and learning the ropes but felt a little overwhelming at times. Too many staff in restaurant since it is a buffet and they don't even bring you coffee or water. Hostess was a little controlling as I entered when I was meeting my son who was already in the restaurant. However all of this to say, I think it is because it is new and people are training. The facilities, the friendliness of staff especially security and entry staff was great.
- Jane (10/5): - This is a smaller, boutique hotel. No frills, but has clean, stylish lobby + minimalistic rooms with nice bathroom/shower features. For the price, excellent location - 10-20 min walk to Jays stadium, fine dining, St Lawrence Market, Kensington Market and more. Exactly what we needed to spend the day exploring the city and come back to rest & recharge. Very friendly staff. Note: Union Station downtown Toronto is only about 15 mins walking distance to hotel. If you have minimal luggage, this is a great option… fly in, take the UP train from airport to Union Station, then walk to Riu hotel. We had carry on luggage and did this with ease.
- Artem (10/5): - COOL
- Joseph (6/5): - Buy Amazon shares at today’s price 09/30. Thank me later.
- Karen Ann (8/5): - This was a lovely hotel to stay in. My only complaint is that we were told that breakfast was included in the fee. When we went to the breakfast buffet the first morning we were told that breakfast was only included the first day and then after that we would have to pay $30.00 for the breakfast. This seemed deceitful quite frankly.
- Thomas (10/5): - Brand new hotel, great location and friendly staff. Will come back.
- darren (10/5): - Easy quick check in, very clean
- Hui (10/5): - Clean room, comfortable. A little bit too close with another building
- MICHELLE (10/5): - Staff were very helpful, breakfast was amazing!
- Justin (10/5): - New
- Erin (10/5): - Clean, modern, or room was small but had everything we needed.
- Caroline (10/5): - Excellent! ⭐️⭐️⭐️⭐️⭐️
- Alexandra (10/5): - Excellent staff and attention to detail
- Corey (8/5): - It was a new hotel so was very clean. Requested some items to be sent to the room but they never arrived.
- Lee (6/5): - There is no parking or Valet. The bed was not comfortable and the sheets were scratchy. Not staying at this hotel ever again.
- Erica (10/5): - The staff went above and beyond. The breakfast was amazing and the beds were very comfortable. Will definitely stay here again!
- Allison (6/5): - The room was clean and modern but the staff was unhelpful and disorganized. I went down to the lobby around 10pm asking if they had any disposable cutlery I could use and they refused and said “Not at this time”. There is a small coffee bar in the lobby I walked over to and the cutlery is right there so I just grabbed one myself since they were too lazy to try to help. Then the next morning at 8:45 the fire alarm went off. As we started gathering our things they announced it was a false alarm but then 10 minutes later it went off again and they announced that the fire department was on site with no other information. My partner and I thought better to be safe than sorry and walked down 10 flights of stairs and saw a staff member on the stairs. We asked what was happening and he said “I have no idea” The fire exit lead to a door to a back alley in the rain with no staff visible. When we got back to the front desk I told them what had happened and that we had no idea if it was safe to be in our rooms anymore and the staff was rude and said they heard the announcement. When I said it wasn’t clear and we were stressed out and frightened they just disagreed with me again clearly didn’t care so I just went back upstairs after making sure it was safe because I had to get ready. I think a fire alarm in a multi-storey hotel should be taken more seriously even if it is a false alarm.
- alyssa (2/5): - Needs a lot of improvement.
- Joy (8/5): - I stayed there 3 nights and my first night was the grand opening of the hotel. Everything was brand new, all great to have "new" stuff. The sheets will soften up with washes, the towels still had so much lint from new-ness. Should probably run those through a couple more short wash/dry cycles. I was covered in lint after showering and if you wear contacts like I do, it was awful. Overall the hotel is wonderful, room was very nice space, mattress was comfortable. They just had a few things to work through being new and all.
- Jason (10/5): - the property was brand new, but the staff made sure you were comfortable and were very friendly.
- Verified traveler (10/5): - Staff were amazing
- Traci-Lee (10/5): - All the staff were very welcoming and the facility was spotless. It was an easy walk to the theatres, Roger’s Centre and numerous restaurants! Felt safe walking to and around the location. And leaving our luggage after checkout was a bonus!
- Irene (10/5): - Clean room, comfortable bed.
- Rory (10/5): - We had an excellent stay at Riu Plaza Toronto downtown this week.The location was fantastic,clean modern room, friendly staff aswell as a great buffet breakfast provided at no cost.Only drawback was lack of pool or hot tub.Would strongly recommend.
- Lauren (10/5): - Everything was nice and clean
- Patrick (10/5): - We just stayed 2 nights at this brand-new hotel. Everything was great. The room was comfortable. If I had to suggest something, it has a very long sink but not enough countertop space. Not enough hooks for towels, we were 4 people. The blow dryer and iron weren't the best quality but otherwise no complaints. Would be nice to have a little convenient store at the lobby to buy snacks or beverages at night. Buffet breakfast was wonderful. Loved the atmosphere, food was delicious. My husband loved the chef, he was running the show making sure everything was running nicely. Best part was the staff, all departments were great. Super friendly, helpful, caring. Location was perfect, 9 min walk to CN tower/Rogers stadium. Definitely would return and recommend. Till next time Toronto.
- Jason (10/5): - A lovely new hotel. Staff are very helpful and friendly. Great location for walking everywhere. The elevator freaked me out as it got stuck once. I think my card didn’t swipe correctly but it was terrifying to be stuck without access for help. The help buttons didn’t even work. Hope that gets fixed.
- Cathy (8/5): - .
- Lockie (10/5): - This is a brand new hotel. Room was excellent, breakfast (included in price) was top notch. Staff were extremely friendly. Lots of parking available (not on site) within a few minutes walk. Very convenient location in downtown Toronto. Easy walk to Rogers Centre.
- Josey (10/5): - The staff were amazing and the breakfast was even better! We’ll be back!
- Carrie (10/5): - The staff is amazing! Right from the front doors, we felt welcome and comfortable. The breakfast buffet was incredible. Wonderful selection, fully stocked and clean. Well organized and polite and efficient staff. Would most definitely suggest the hotel, and stay again!
- ABM Sarwar (10/5): - Amazing staff and hotel.
- Rui (2/5): - This is the weirdest hotel ever, everything has to go wrong. I only stayed for 3 nights but 2 mornings their fire alarm went off and they were "resetting the alarm" at 7 am and 9am! Literally couldn't get good sleep. Breakfast staff was trying way too hard, only a handful of people eating breakfast but there was like 20 staff, they all stare at you as you're eating so that they can take your plates away, it was so stressful. I used the lobby washroom twice without issues, third time i used it there was no water in the sink, i had soap all over my hands so the staff opened the men's washroom for me to finish washing my hands, and some guy came out of the stall to give me the most judgmental look as if I'm up to no good. There were no bath robes or slippers in the rooms, and there is a huge TV in the middle of the room right in front of the bed, so awkward to sleep in front of a TV. Rooms are small and uncomfortable. Never coming back.
- Carlos (10/5): - Cleanest linen, everything and the service wonderful! Great place for staying in Toronto.
- Roy (10/5): - Wonderful Hotel recommended to anyone
- Amanda (10/5): - Brand new hotel (open less than a week) in downtown. Walking distance to Rogers Centre or Rogers Arena. Amazing breakfast buffet as well.
- Mark (10/5): - It was a great new hotel. Staff were very friendly
- Alexis (10/5): - The RIU is brand new, and it’s obvious they’re still trying to find their groove, but it’s a very nice hotel with helpful staff. The room was clean and very comfortable, however the tv in the middle of the room is an odd aesthetic / design decision. Not a problem, just a little unusual. Ideally, there’d also be 2 pillows per guest, as opposed to only one each. Again - no big deal. I’m sure they would’ve brought more had I called. I think the RIU will be a great downtown option. Hopefully the room prices stay reasonable, as opposed to the $500-$800/ night rooms for the other hotels in the vicinity.
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