LUTHIA Puerta del Sol
Location: Plaza Puerta del Sol, 14, 4 Derecha, Madrid, 28013, Madrid, ES
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Welcome to LUTHIA Puerta del Sol, where the heart of Madrid awaits you!
Prime Location
Nestled just steps from the iconic Puerta del Sol, you'll find yourself immersed in the vibrant energy of the city. With Gran Via and several attractions like the Prado Museum within a short stroll, your exploration of Madrid begins right outside our doors.
Comfort and Style
Unwind in one of our 14 air-conditioned rooms, each equipped with minibars and Smart televisions for your entertainment. Complimentary Wi-Fi ensures you stay connected, and our modern amenities cater to all your needs.
Exceptional Service
We pride ourselves on our attention to detail, offering express check-in/out services and a dedicated multilingual staff available to assist you throughout your stay. Your comfort is our top priority!
Book your stay at LUTHIA Puerta del Sol today and experience the best of Madrid!
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Express check-out
- Hardwood flooring in public areas
- Free WiFi
- Luggage storage
- Express check-in/check-out
- Elevator
- Multilingual staff
- Front desk (limited hours)
- Express check-out
- Smoke-free property
- Express check-in
- Housekeeping on request
- Change of towels (on request)
- Change of bed sheets (on request)
- At least 80% of all lighting comes from LEDs
- Accessible shuttle
- No accessible shuttle
- Thin carpet in public areas
- Hardwood flooring in public areas
Rooms Available
-
Deluxe Double Room, City View
1 Queen Bed
129-sq-foot soundproofed room, balcony with city views
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch Smart TV with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Desk and safe
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Electric kettle
- Toilet paper
- Shampoo
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Soap
- Change of towels (on request)
- Change of bed sheets (on request)
-
City Suite
1 Double Bed, 1 Double Sofa Bed and 1 Large Twin Murphy Bed
Balcony with city views
Layout - Bedroom and living room
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch Smart TV with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, a hair dryer, towels, and shampoo
Practical - Safe
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Toilet paper
- Shampoo
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Soap
- Change of towels (on request)
- Change of bed sheets (on request)
-
Basic Single Room
1 Large Twin Bed
108 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch Smart TV with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Toilet paper
- Shampoo
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Soap
- Change of towels (on request)
- Change of bed sheets (on request)
-
Basic Double Room (Private External Bathroom)
1 Queen Bed
108 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch Smart TV with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Detached private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Desk and safe
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Housekeeping on request
Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Electric kettle
- Toilet paper
- Shampoo
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Private bathroom (not in room)
- Smoking
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Soap
- Change of towels (on request)
- Change of bed sheets (on request)
-
Family Room
1 Double Bed and 1 Double Sofa Bed
Balcony with city views
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch Smart TV with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, a hair dryer, towels, and shampoo
Practical - Safe
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Toilet paper
- Shampoo
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Soap
- Change of towels (on request)
- Change of bed sheets (on request)
-
Family Suite
1 King Bed and 2 Queen Beds
323-sq-foot soundproofed room with a patio
Layout - 3 bedrooms
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 55-inch Smart TV with digital channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Desk and safe
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Electric kettle
- Oven
- Toilet paper
- Shampoo
- Ceiling fan
- Blackout drapes/curtains
- Free WiFi
- Shared/communal kitchen access
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Soap
- Change of towels (on request)
- Change of bed sheets (on request)
Guest Reviews
- virginia (8/5): - Staff was really courteous and hotel room was really clean.
- Laurencia (10/5): - Absolutely loved our stay here we were in the middle of all the main attractions in Madrid!!! I can’t wait to come back!! We are a family of 5 and it was perfect we all had a bed and very spacious!!
- Jaymie (10/5): - Everything was fantastic. We were right in the center of it all. Convenient location. Everything was perfect!!
- LUCIE (10/5): - Amazing location. Good basic hotel. If u just need a clean place to sleep in an excellent location this place is great
- Eduardo (10/5): - El personal es muy atento, todos!! Las camas comodas
- Frances L (10/5): - Beautiful and clean room at an excellent location. The staff was awesome.
- Hendrik (8/5): - Top locatie
- Adriana (10/5): - Great location right in the heart of plaza del sol. The front office staff was amazing, Victor and another girl I wish I remembered her name helped us with the must see things in Madrid, reference amazing restaurants to try. Loved the balcony over looking the plaza and the room was clean.
- waldemar (8/5): - Local ok. Nada extraordinário. Talvez o melhor seja a localização. É bem central. Não aconselho para quem gosta de tranquilidade.
- Marat (2/5): - Poor condition NO hot water
- Vasiliki (8/5): - The room was clean but not spotless, the staff was polite and friendly in general and the area is ideal but noisy because of too much crowd.Also the rooms are not sound proof you can hear everything next eg taking a bath or speaking and also the cleaning staff is noisy even around midnight when they reload the stock of amenities.
- Giselle I (6/5): - Small room for two people
- Irelys (10/5): - La atención fue increíble, excelente ubicación.
- Alyssa (8/5): - Staff and location were great. Bathroom smelled like mold and cigarettes - it was quite unbearable to be in there.
- Diego (2/5): - Me and my wife have over 12 combined huge bed bug bites. Unacceptable. Couldn’t speak to a manager, tried to get a refund and nothing. STAY AWAY!
- Andrean (10/5): - Loved the location, right in the heart of the city and located close to the metro which made it easy to get around. Maude, the receptionist was courteous and very helpful. Had a great stay!
- Lucrecia del Carmen (10/5): - Big room, with kitchenette , clean , incredible location
- Alejandro (10/5): - Clean room, clean building, clean bathrooms, centric
- Zaitmarie (10/5): - Excelente servicio, buena localización y limpio
- MONICA (10/5): - Muy amable el personal de la tarde, excelente ubicación
- HEBER AUGUSTO (10/5): - Equipe muito atenciosa!
- Julio (8/5): - First, I just want to say that the front desk staff at this hotel are above and beyond the rest, particularly Maud, she was helpful and accommodating to all our requests. The location of this place is fantastic, just in front of the Puerta Del Sol metro station and the oso y el magrono statue. The rooms are clean and spacious, just enough for a comfortable sleep, after a day wondering around with all that Madrid has to offer. Please be aware that the room that you can get it may doesn't have the beautiful view described in the picture and that the bathroom is not in the same room, but in the middle of two other bedrooms, still private, but a little inconvenient, particularly for couples.
- Peter (10/5): - Super friendly staff, nice room, central location and a great price. No complaints.
- Jillian (10/5): - Perfect stay! The room was quiet and clean, location exactly what I needed.. but more importantly the staff was amazing. Victor and Alan were so friendly and helpful in every sense of the words. Recommendations and assistance - above and beyond!
- Kiti (8/5): - Muy bien el hotel para quedarse en pleno Madrid y poderlo caminar, el chico de recepción llamado Víctor fue súper amable.
- Gabriel (10/5): - Localização excelente, perto de tudo. Quarto e limpeza impecáveis, pudemos guardar as malas antes do check in. Faltou apenas um mini frigobar, mesmo assim muito bom!
- Gabriela S (6/5): - tiene buena ubicación, tiene un lindo balcon, pero las paredes dejan pasar todos los ruidos de las habitaciones contiguas lo que hace muy incomoda la estancia , la recepción solo está disponible una parte de la noche, la habitación con muy pocas amenidades, la limpieza supuestamente la hacen pero a medias.Nunca nos rellenaron shampoo y jabon de ducha que se terminaron al tercer dia :( en mi siguienete estancia buscaría otra opción
- Marco (10/5): - Good
- EVARISTO (6/5): - nos dieron una habitacion muy chica y escondida con baño exterior, por lo que pague, no me parecio buena relación precio calidad, no vuelvo.
- Charlene (10/5): - Location 20/10. Clean, nice space, just awesome. Victor was amazing.
- Nicholas (10/5): - The central location was perfect and the room was large and clean. The staff were very friendly and helpful in recommending restaurants. Would certainly stay there again.
- Chanelle (10/5): - I like to give special thank you to Victor. He ensured my family and I were comfortable and we enjoyed our stay. I recommend this place if you ever need to get the real experience of Madrid. Great location for any and everything. ( Victor gives very good recommendations for restaurants) just ask him.
- Gaurav (10/5): - Brief stay . Location is perfect. Balcony view is good
- Ana Paulina (10/5): - Es una excelente opción en el Centro de Madrid, cuenta con una gran ubicación, el trato que nos dieron fue excelente habitaciones agradables. Una de las mejores opciones tienes todo lo que buscabas a sólo pasos
- Gerardo (10/5): - Excellent location
- Laura (8/5): Demasiado costosa - Excelente el personal. Súper amables y dispuestos a ayudar. La habitación básica, el baño diminuto. La limpieza del cuarto se realiza día por medio. Se escuchan todas las conversaciones de la habitación contigua.
- Joel (10/5): - Great location and good hotel for the price. Reception was always kind and helpful.
- Rosa (4/5): - Thanks Víctor for being the main reason I’m grateful of staying at this hotel. You offer a high standard customer service equivalent to a five star hotel, professional and always goes the extra mile to please. This was my third week on vacation and was arriving late night from Barcelona, and Víctor contacted me around 11pm to coordinate the preparation of the key and to tell me that he will be waiting for me even after midnight. There was not iron available, but he was able to find one & take it to my room in less than 5 minutes. Víctor, thanks for always being eager to help & for all your suggestions of the places to visit in the city. Also, thanks to the only lady who guided me with the tours (sorry don’t recall your name). There was no elevator the day I left, Sunday. It was broken since the day before & couldn’t be repaired because of the weekend. She took my heavy suitcase down from the third floor by herself, thank you again. The room is not even close to how it looks on the website photos; not pleasant. The cleaning was really poor, hair everywhere, dirty room, bathroom & the sheets were not that clean, in fact didn’t change it during the 7 nights I stayed. They only made the bed. The balcony doesn’t work, is only decorative & the closure of that door is broken. The noise is terrible; the curtain doesn’t block out the noise, so it doesn’t allow you to sleep (people talking, protests, the noise of the business restocking their merchandise at night, horrible…)
- Josué (10/5): Great location in the heart of Madrid - Great location! Well kept and working facilities. The location is perfect if you’re looking to stay in the center of the city with amazing subway and train connections. For those arriving in taxi, there’s no access to the puerta del sol area, so some walking may be needed if that’s how you’re planning to arrive. The staff is super friendly and the room was impeccable. Totally recommended.
- Farid Samir (10/5): - Muy bien
- Nadia (10/5): - I highly recommend this property, it was clean, spacious, and located in a fantastic area. I’ll definitely be returning! What truly made the experience exceptional was our host, Victor. He was incredibly kind and attentive, always checking in to ensure we had everything we needed. His thoughtful advice and helpful suggestions made us feel safe, welcomed, and completely at ease throughout our stay 10/10
- Lewis (6/5): - - I wasn’t expecting the bathroom to be outside of the room. It was six feet down a corridor outside the room and required a PIN code to enter. That meant you had to be dressed going to and from and I had to take my phone with me each time to remember the pin. - The room wasn’t cleaned or bed made on the first morning but was on subsequent mornings. - Only camomile and green tea and decaf coffee were available in room, none of which I like. - The complimentary water wasn’t replenished. - The walls were paper thin and I was disturbed by other guests having conversations or running showers.
- Raul (4/5): - Very bad condition the building and the rooms. While we were there the elevator didn't work and the rooms are on floors 3rd and 4th. Bathrooms look dirty and damaged. The location is good BUT cars have no access to the property, so imagine walking 4 blooks with luggage to get there and the elevator doesn't work.
- LILIA KARINA (10/5): - Todo el personal de recepción súper atentos, Victor un chico increíble, nos dio recibió y despidió . Es notorio que a los 3 chicos les gusta su trabajo . Nos resguardaron las maletas antes del check in y check out . Volveríamos por la atención recibida , la habitación limpia aunque el sofá un poco manchado ( sugiero enviarlo limpiar ) El baño limpio . Se escucha un poco de ruido .
- My (10/5): - Love the hospitality and central location
- Dolly (10/5): - The location is very convenient, close to shopping and dining places
- maria eugenia (10/5): - La ubicación es muy buena, el lugar es un edificio antiguo remodelado, desde el balcón se apreciaba la estatuilla famosa del oso y el mar dueño! En el corazón de la plaza del sol, el personal muy atento, la cama muy cómoda, solo la cabina del baño muy angosta para bañarse! Volveremos!
- Riccardo Andrea (10/5): - Albergo in centro. Pulito, personale cordiale ed efficiente. Ci ritornerò.
- Naim (10/5): - Outstanding location and great hotel
- Karen L (10/5): - Hotel bem localizado, confortável, e organizado. Gostei muito da experiência, voltaria facilmente.
- Jose Fernando Garcia (10/5): - Muy buen hotel!!!
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