Albany Plaza Hotel
Location: 3 Watervliet Ave Ext, Albany, NY 12206, Albany, New York, 12206, Albany, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Welcome to Albany Plaza Hotel, your ideal retreat in the heart of Albany's West End!
Comfortable Accommodations
Experience relaxation in one of our 213 modern guestrooms, equipped with flat-screen televisions and complimentary Wi-Fi, ensuring you stay entertained and connected during your stay.
Convenient Location
Located just minutes from MVP Arena and University at Albany, you’ll have easy access to shopping at Colonie Center Mall and Crossgates Mall, as well as a variety of local attractions.
Complimentary Breakfast & Amenities
Start your day right with a delicious complimentary continental breakfast served daily. Our hotel also features a 24-hour front desk and free self-parking for your convenience.
Don’t miss out on a memorable stay at Albany Plaza Hotel—book your room today!
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Free breakfast
- Free WiFi
- 24-hour front desk
- Continental breakfast
- Elevator
- ATM/banking
- Free breakfast
- Smoke-free property
- Free self parking
- Free continental breakfast
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Basic Double Room
2 Queen Beds
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels
Sleep - Bed sheets
Bathroom - Private bathroom, a hair dryer, towels, and shampoo
Practical - Desk
Comfort - Climate-controlled air conditioning and heating
Accessibility - Accessible bathtub
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Bathtub grab bar
- Accessible bathtub
-
Deluxe Single Room
1 King Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Desk
Comfort - Climate-controlled air conditioning and heating
Accessibility - Grab bar in bathtub
Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Toilet paper
- Shampoo
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Bathtub grab bar
- Accessible bathtub
-
Deluxe Single Room
1 Queen Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Desk
Comfort - Climate-controlled air conditioning and heating
Accessibility - Grab bar in bathtub
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Toilet paper
- Shampoo
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Bathtub grab bar
- Accessible bathtub
-
Deluxe Double Room
2 Double Beds
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Desk
Comfort - Climate-controlled air conditioning and heating
Accessibility - Grab bar in bathtub
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Toilet paper
- Shampoo
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Bathtub grab bar
- Accessible bathtub
-
Basic Double Room
2 Queen Beds
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Desk
Comfort - Climate-controlled air conditioning and heating
Accessibility - Grab bar in bathtub
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Toilet paper
- Shampoo
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Bathtub grab bar
- Accessible bathtub
-
Deluxe Studio Suite
2 Double Beds
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Desk
Comfort - Climate-controlled air conditioning and heating
Accessibility - Grab bar in bathtub
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Toilet paper
- Shampoo
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Bathtub grab bar
- Accessible bathtub
-
Basic Studio Suite
1 King Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Desk
Comfort - Climate-controlled air conditioning and heating
Accessibility - Grab bar in bathtub
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Toilet paper
- Shampoo
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Bathtub grab bar
- Accessible bathtub
Guest Reviews
- Fern (8/5): - Staff was welcoming and pleasant. Bed was soft and comfy. Needs upgrading.
- Michael (6/5): - Poor breakfast. We went elsewhere. Clean but everything is old and banged up
- Michelle (8/5): - Room was as described in photos, though a tad dated. Unfortunately, we arrived a little late for the breakfast, and there was no milk/cream. The food was acceptable and the friendly employee assisting with serving made the experience positive.
- Tom (4/5): - Needs a lot of work. Lots of things in the room didn’t work.
- Kevin (2/5): - At 2:30am i found a bed bug crawling on my pillow! So, i had originally stayed here back in 2017, and back then this hotel was still a Ramada Hotel. Back then it was clean and well maintained. Then, this past weekend, i had a long drive back from a friend’s wedding and decided to break the trip up into two days. I saw a good price for this hotel, which was no longer the Ramada Plaza hotel, but now the Albany Plaza Hotel (though the sign out front says it’s the “A Plaza” with the “R and MADA” from the original sign painted over). I thought, well it was nice back in 2017, it’s probably still nice now even after the name change. Wrong. From the outside, you can see how the current owners have neglected the property. Overgrown grass and bushes and many potholes all through the parking lot. The lobby seemed ok, but only one elevator was working, and it seemed a bit dirty. Once i got on my floor, it smelt bad, kind of like a barn would smell, and wasn’t lit very well. Once i got into my room, i was taken back by how hot it was when i first walked in, well over 90 degrees. I then noticed that several pieces of the ceiling had broken off, or were hanging off. The furniture was all in extremely rough condition. The bathroom was bad, no tissues in the spot for the tissue box, a dirty shower curtain and a dirty bathtub floor. Also, i noticed the mattress wasn’t kept in a mattress protector. Then at 2:30 am, i saw a bed bug crawl across my pillow. Unacceptable!
- Chirayu (6/5): - The room 403 was huge, large bathroom, generally clean bed, dated bathroom-old fixtures, poor lighting. Property is old and needs lots of upgrades. Breakfast was very limited options, confectionery seems stale. High rate for room/stay.
- Kimberly (10/5): - Good
- Thomas (8/5): -
- Douglas (4/5): - Room smelled somewhat like a mix of cigarettes smoke and mildew
- Alison (10/5): - This hotel was great for a one night stay. We enjoyed the fresh waffles in the morning! The property is a bit older; however, everything was cleaned and in order. We would stay here again
- John (10/5): - Friendly staff.Excellent value for stay.
- Jeanette (6/5): - For the money, there were low expectations. The parking lot was uneven with many potholes. The hallways were dark. The room was large but had many non working parts from the shower curtain to the lamps. We would try someplace else next time.
- Surya Theja (10/5): - Unique kind of ambience
- Joseph (10/5): Very nice - Room was very comfortable and spacious. Staff was incredibly helpful in ginding non-fast food places to eat.
- Josef (6/5): - The parking lot wasn't well lit. The driveway needs to be paved, gps did not indicate the precise location of the hotel and during check in, my information was not readily available
- mohamed (6/5): - Hotel staff is nice.
- Chee (6/5): - Parking lot has too many potholes. Breakfast staff is extremely unfriendly. Front desk staff was fine. Breakfast is extremely limited. Have to beg for a cup of coffee. The breakfast staff has a tips cup on serving desk. Those who tipped him get good service; those who didn’t tip him get poor service! ☹️
- KHALID (2/5): - I would never stay here again. I booked this hotel for myself and my parent, and the service was absolutely terrible. They only provided two towels for three of us, and when I asked for more, the front desk guy told me I’d have to “wait until tomorrow.” That makes no sense, especially when I’m only staying one night. He was rude and completely unhelpful. The hotel recently changed its name from Ramada Albany to Albany Plaza, but the poor service is the same — if not worse. For the price they charge, you’d expect basic hospitality, but instead, you get attitude and excuses. Save your money and stay somewhere else.
- Michael (6/5): - Staff is the best thing about this place. Most of the staff are attentive and thoughtful.
- Geoffrey (6/5): - An old Ramada Hotel looking very tired, but comfortable.
- Surya Theja (8/5): - Breakfast is good
- charles (6/5): Got exactly what I expected - I booked the Albany Plaza for 2 nights because it was cheap and available for a last minute holiday weekend trip. I expected a low budget experience and they delivered. It started with no cups in the room. I went to the front desk to ask about that and was promptly given some smallish cups out of a sleeve. Obviously they were expecting the question and weren't spending the extra bucks for individually wrapped cups. The next surprise was housekeeping not touching our room after the first night. The didn't need much, but it just didn't happen. So if you are ok with truly budget service don't fear this place. -cth
- Tina (10/5): - Everybody was real nicè
- Dwight (8/5): - Breakfast.
- noah (6/5): - Good location the gentleman running the breakfast buffet is a real asset to the company. I am very nice unfriendly man. The front desk was good. Places kind of old it seemed a little bit rundown. For me it was OK for one night nice clean towels. The room I have I think it was 804 definitely needs to be remodeled. It seems like it should be like a 50 or $60 a night, place. My stay was OK.
- Vaness (8/5): - W
- Melynda (2/5): - Would not recommend.
- Mary (8/5): - Comfortable bed, good shower, clean room, and very kind and helpful women at front desk. Those are what’s important for me on a quick one night stay. Thanks!
- Verified traveler (2/5): Incompetence and Ineptitude A Plenty - I never got to take a room 'cuz of a snafu between yoU and the hotel. Ridiculous for you and them to quibble so much as neither of you helped youRRR customer, i.e., Yours Truly. In fact, I put the blame squarely on you are you made certain assumptions that obviously were wrong, and you failed miserably in your responsibilities to me! So, I only can give an Average rating since I never set foot into any room. Disgusting, having to nap in my car for part of the night before just moving onto my destination for the day extra early. Totally ridiculous something like this could happen in Year 2025. You oughta be ashamed of yourselves!!
- Charles (4/5): - The property didn’t match the pictures we saw, it was dull and dingy. The room was dusty, the furniture was old, the lights flickered, wall were in need of repair as well as the bathroom. Since it was pre-paid and we just drove 12 hours we ended up staying and regretted every moment.
- Natalya (8/5): - No ice machine available , wrong address on Expedia website, hot water dripping non stop in bathtub
- Amy (6/5): Bad bed - Bed felt like sleeping on a box of course sand covered by a sheet. If that sounds comfortable to you, then you might be able to overlook a few other things. Grungy looking area, sketchy looking people hanging around the premises at night. Breakfast was ok though and desk people were courteous. Probably will stay elsewhere next time, bed alone was enough of a turn off for me.
- Wafaa (10/5): - Not great
- Deena (10/5): - It was a quiet highrise with plenty of parking
- Verified traveler (4/5): - The building is very old and requires many repairs and updates. The age made cleaning difficult. For example, the hall and bedroom carpets were dirty and stained. Sheets and towels were clean. The staff was helpful. The free breakfast was excellent.
- Ashish (2/5): - The room was broken. Pulled a drawer and hinges came off informed front desk and she noted it. Bathroom door had a big hole as if someone had punched it. Corridor smelled of heavy smoke and some week.
- Elijah (2/5): - Horrible staff. Moldy smell. And wasn’t allowed to check in.
- Julie (4/5): - The key card barely worked. Took us like 10 minutes one time just to get in. Says has a pool but it doesn’t. Breakfast was served weird.
- Nikki (8/5): - Staff was efficient and room was clean
- Surya Theja (8/5): - Need to improve the ambience and the building gets old smell
- Janine (4/5): - Beds were comfortable hallways smell
Photos
