Dify Dugas Montbel - Peninsula

Location: 13 Rue Dugas-Montbel, 69002 Lyon, France, Lyon, Auvergne-Rhône-Alpes, 69002, Lyon, FR

Star Rating: N/A Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Free WiFi
• Elevator
• Smoke-free property
• Free self parking

Rooms Available

• Apartment

  1 Large Twin Bed

  150 sq feet

  
  

  Layout - Bedroom and dining area

  Entertainment - 43-inch TV

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - Private bathroom, jetted bathtub

  Practical - Washer/dryer, iron/ironing board, and highchair

  Comfort - Heating

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Jetted bathtub
  • Separate dining area
  • Dryer
  • Bedsheets provided
  • Highchair
  • Bed sheets not available

Guest Reviews

• Niall (2/5): Disorganised and uncaring - Booked through hotels.com, a week after booking was sent a private email requesting a €50 cleaning fee. On the day of check in no code was sent to me to access lock box so I had to call, a minor inconvenience but a an inconvenient nonetheless. On arrival the apartment had not been cleaned after last guest. I immediately notified and after approximately an hour I was told no one could clean for me so I had to sleep on the couch, related to this there were no clean towels to shower with in the morning. On day two of my trip to Lyon I received several automated emails of the form "we hope you are enjoying your trip so far, please let us know if we can do anything for you", I replied to these emails and once I received a response "we are sorry for this, please kindly return keys to where you got them on check out "
• Jeremi (2/5): - HORRIBLE EXPÉRIENCE. Pratiques frauduleuses. À la seconde où l'on réserve, on nous envoie une seconde facture de 50 euros qui doit être réglée dans l'immédiat, sans quoi on nous menace dans le même courriel d'annuler notre réservation sans remboursement. Impossible de joindre l'établissement pour en savoir plus. On offre deux adresses courriel de contact. L'une n'est plus en service, et à l'autre : aucune réponse. Le check-in est indiqué à 16:00, mais le code pour accéder aux clés ne nous est communiqué qu'à 17:00. Les clés ne sont pas à la même adresse que l'hébergement, on doit aller les chercher dans un commerce à plusieurs minutes de marche de l'établissement. Le logement lui même est pas mal, voire confortable, malgré l'absence de a/c, l'ascenseur du bâtiment hors fonction (le logement est au 6e). L'emplacement est bien aussi.
• Brian (2/5): - Don’t stay with Dify. If you have a problem they will not help or take responsibility. They’re cheap but it’s a high risk proposition. The most annoying thing was that except for the first day of my 4 night stay, the elevator was broken. It’s a 6th floor apartment (American 7th floor, since in France the entry floor is floor 0). So i went up and down the about 140 stairs many times. The light for the stairwell was on a timer and would go off before i got all the way up, so I would go the last one or two floors in the dark or with my cellphone flashlight. When I contacted Dify and asked for a discount if I had to carry all my bags down 6 flights of stairs (which i did), the response was “oh, it’s a building problem, there’s nothing we can do”. As though they can’t give a discount. When I suggested i would leave a truthful review of the unit they said “let me talk to my manager”. Then nothing. They’re trying to run this business with a dysfunctional web page. For example, you are supposed to get the code for the keys at 5 pm the day you get in, but it never showed up in the online page. I had to call to get it. Also i could not sign up for early check in, got 404 error. Emails were ignored. VERY low ceilings. I’m 5’7 and I hit my head on things so many times. This apt in Lyon is in a good location but on a bad street. I would not, for example, recommend my mother stay here. A homeless person was camped out on this block about two doors down my entire stay.

Photos