Riviera hotel

Name: Riviera hotel
Address: 420 Jones St, San Francisco, California, 94102, San Francisco, US

Location: 420 Jones St, San Francisco, California, 94102, San Francisco, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Nestled in the heart of San Francisco, Riviera Hotel offers a perfect blend of comfort and convenience for every traveler.

Prime Location
Experience the best of the city with Union Square just a short stroll away. Enjoy easy access to top attractions like Pier 39 and Golden Gate Park, all within a 5-minute drive.

Exceptional Comfort
Unwind in one of our 34 cozy guestrooms equipped with microwaves and flat-screen TVs. Sink into Select Comfort beds adorned with lush down comforters and Egyptian cotton sheets for a restful night.

Outstanding Amenities
Benefit from our welcoming 24-hour front desk and secure luggage storage, ensuring a hassle-free stay. Whether you're traveling for business or pleasure, designated smoking areas are available for your convenience.

Don’t miss out on an unforgettable San Francisco experience at Riviera Hotel—book your stay now!

Important Information

This hotel offers designated smoking areas.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Instructions: An adult age 18 or older must assume all liability for the booking. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Change of towels (on request)
Change of bed sheets (on request)

Rooms Available

Double Room, Private Bathroom

1 Queen Bed
155 sq feet

Entertainment - Flat-screen TV with premium channels and first-run movies
Food & Drink - Mini-fridge, minibar (fees may apply), and microwave
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets
Bathroom - Shared bathroom, in-room sink, bathrobes, and towels
Practical - Desk, wardrobe or closet, and desk chair
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Bathrobe
- Desk
- Microwave
- Heating
- Satellite channels
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Quadruple Room, 2 Queen Beds, Non Smoking

2 Queen Beds
213.5 sq feet

Entertainment - Flat-screen TV with premium channels and first-run movies
Food & Drink - Mini-fridge, minibar (fees may apply), and microwave
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets
Bathroom - Shared bathroom, in-room sink, bathrobes, and towels
Practical - Desk, wardrobe or closet, and desk chair
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Minibar
- Bathrobe
- Desk
- Microwave
- Heating
- Satellite channels
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Single Room

1 Twin Bed
87 sq feet

Entertainment - Flat-screen TV with premium channels and first-run movies
Food & Drink - Microwave and minibar (fees may apply)
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets
Bathroom - Shared bathroom, in-room sink, bathrobes, and towels
Practical - Desk, wardrobe or closet, and desk chair
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Minibar
- Bathrobe
- Desk
- Microwave
- Heating
- Satellite channels
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Basic Double Room, 1 Queen Bed, Non Smoking

1 Queen Bed
144 sq feet

Entertainment - Flat-screen TV with premium channels and first-run movies
Food & Drink - Mini-fridge, minibar (fees may apply), and microwave
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets
Bathroom - Shared bathroom, in-room sink, bathrobes, and towels
Practical - Desk, wardrobe or closet, and desk chair
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Bathrobe
- Desk
- Microwave
- Heating
- Satellite channels
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Basic Shared Dormitory

1 Twin Bed
Entertainment - Flat-screen TV with premium channels and first-run movies
Food & Drink - Microwave and minibar (fees may apply)
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets
Bathroom - Shared bathroom, in-room sink, bathrobes, and towels
Practical - Desk and desk chair
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Minibar
- Bathrobe
- Desk
- Microwave
- Heating
- Satellite channels
- Hardwood or parquet floors
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair

Guest Reviews

Roland (2/5): - I was charged twice
Henry (2/5): - The beds (2 bunk bed sets) had no bedding on them; bare of sheets. The room was not clean The whole condition of the place was unkept There a population of homeless people living up and down the street. It seemed unsafe.
Nikki (8/5): Satisfactory, but know what you're getting - Bare bones, low-cost, but clean and satisfactory Tenderloin hotel. Far more personality than you'll find in your standard Motel 6 type establishment. There is no bathroom within the unit. There appeared to be about 1 or 2 bathrooms per floor (~20 units). Those bathrooms seemed to be pretty inconsistent in terms of locks. But within each bathroom there's a toilet area and a shower area. Things were surprisingly clean when I was there. This could probably be a problem if there were too many people using the bathroom at once, but for a one-night stay, it was fine. As another review pointed out, there's no AC, and no screen on the windows, so it won't be ideal for a summer heatwave. However, there is a heater. We went in September though, so there was no need for either. Bedsheets were all clean and nice. Being able to look out the window at the busy streets of San Francisco was pretty exciting. There's a cafe, a falafel place, multiple corner stores, and much more, immediately outside the hotel. There's also a parking garage around the corner. The hotel was very secure, and only guests were allowed to enter. I love how classic and SF the narrow staircases and stuff were. And yes, there are homeless people in the Tenderloin. Grow up. Overall, definitely satisfactory for a single-night San Francisco trip. But know what you're getting, and don't expect Hilton level amenities.
Luis Felipe (8/5): - Nice, thank you
Mark (10/5): - Room was simple but clean. Very friendly and helpful staff. Fridge and microwave provided. Good value for proximity to Union Square. Be aware the street is sketchy at times, but security is good and only 2 blocks to restaurants and shopping.
Zachary (10/5): - Yes
George (6/5): - Just a place to sleep in bunk bed. Elevator y
Aldo (2/5): - Shared bathrooms with other tenants I just went somewhere else instead
Emma (2/5): - When we arrived there were so many homeless people harassing me I ended up not being able to check in. They were crowded around the hotel door. Very scary
Bernardo (2/5): - Horrible place. I’m warning you this place is terrible and NOT SAFE!
James (2/5): - DO NOT STAY HERE. It is not safe. The guy running this place is a dirty creep. You are safer sleeping on the street.
James (2/5): - Worst place ever
James (2/5): - You are better off staying on the streets
James (2/5): - Do Not Book here! It is the worse! Dude running the place is a nasty thief creep. Rooms smell like pee and it is so unsafe.
Susith (2/5): - I didn’t even entered the hotel seen the condition of it.
Tanner (8/5): - Nice staff, good service, area is a little sketchy, but it doesn’t seem that anybody will mess with you
Annabel (10/5): - It's a great group. The neighborhood is safe and my family will make sure you are taken care of no matter what. San Francisco is my home. It's the type of place where you walk around at 3am and people just want to help.
Edwin (4/5): At least my mini fridge worked - Less than bare minimum for a hotel room! The room was 90 with no AC while it was 60 degrees outside. There was a single usable outlet for the whole room, the cracked window opened but no screen so bugs would fly in if you choose to open it to try to cool your room off, there's a TV but no reception, a sink but only a community bathroom, barking dogs from down the hall despite the no pet policy, the hotel number doesn't work so don't waste your time trying to call, homeless people craping feet from the front door!
Mark (10/5): Great place Great Price - The room was clean. The shower was hot. The staff were really friendly and accomodating. I will definitely be back
Chinita (2/5): Hotel from Hell!!! - It’s was Horrible people passed out right in front the building, using drugs. Upon check in we were told the tv was not working and wouldn’t be working our entire stay mini fridge and microwave on the floor. Internet was also down
Leslie (2/5): - Worse ever no wifi no tv and worse part is the shower it is stop by itself.
James (10/5): - It’s a nice place, great value