HOTEL du LAC SIGNATURE
Location: 21-23-25 Cua Dong Street, Hoan Kiem Ward, Hanoi, Hanoi, 111200, Hanoi, VN
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience the vibrant heart of Hanoi at HOTEL du LAC SIGNATURE, located just a short stroll from Hoan Kiem Lake and the bustling Old Town.
Unparalleled Comfort
Each of our 80 exquisitely designed guestrooms features memory foam beds with premium bedding, ensuring a restorative night’s sleep. Stay entertained with Smart TVs and stay connected with complimentary Wi-Fi.
Culinary Delight
Savor delectable meals at our two on-site restaurants or enjoy 24-hour room service. Don’t miss our complimentary buffet breakfast served daily, perfect for fueling your day of exploration.
Relaxation Oasis
Unwind in our luxurious spa, complete with massages, body treatments, and facials. Dive into our indoor pool, rejuvenate in the hot tub, and unwind in the sauna.
Indulge in a memorable stay at HOTEL du LAC SIGNATURE—book your room today!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Free breakfast
- Meeting rooms
- Full-service spa
- Fitness facilities
- Proposal/romance packages available
- Free WiFi
- 24-hour front desk
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- Conference space
- Bicycle rentals nearby
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Full-service spa
- Meeting rooms
- Tours/ticket assistance
- Wheelchair accessible parking
- 24-hour business center
- Free reception
- Snack bar/deli
- Rooftop terrace
- Free buffet breakfast
- Couples/private dining
- Proposal/romance packages available
- Reception hall
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Change of towels (on request)
- Change of bed sheets (on request)
- Coworking spaces
- Well-lit path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Cua Dong Interconnecting Internal Window
2 Large Twin Beds and 1 King Bed OR 2 King Beds
753 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access
Entertainment - 45-inch Smart TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop workspace, safe, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair-accessible doorway width (inches): 35
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Minibar
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Memory foam mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Champagne service
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Signature La Gare Terrace Suite Railway View
1 King Bed
646-sq-foot room with city views
Layout - Bedroom and sitting area
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access
Entertainment - 45-inch Smart TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop workspace, single sofa bed, and safe; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair-accessible doorway width (inches): 35
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Memory foam mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Champagne service
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Heritage Suite Balcony City View
1 King Bed
344-sq-foot soundproofed room, balcony with city views
Layout - Bedroom
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access
Entertainment - 45-inch Smart TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop workspace, safe, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair-accessible doorway width (inches): 35
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Memory foam mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Champagne service
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Indochine Executive Double or Twin with City View
1 King Bed OR 2 Twin Beds
377-sq-foot room with city views
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access
Entertainment - 45-inch Smart TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop workspace, safe, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair-accessible doorway width (inches): 35
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Memory foam mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Champagne service
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Colonial Deluxe Double or Twin Internal Window
1 King Bed OR 2 Twin Beds
377 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access
Entertainment - 45-inch Smart TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop workspace, safe, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair-accessible doorway width (inches): 35
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Memory foam mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Champagne service
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Railway Interconnecting with City View
2 Large Twin Beds and 1 King Bed OR 2 King Beds
753-sq-foot room with city views
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access
Entertainment - 45-inch Smart TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop workspace, safe, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair-accessible doorway width (inches): 35
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Minibar
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Memory foam mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Champagne service
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Metropole Suite French Balcony Street View
1 King Bed
344-sq-foot soundproofed room, balcony with city views
Layout - Bedroom
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access
Entertainment - 45-inch Smart TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop workspace, safe, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair-accessible doorway width (inches): 35
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Memory foam mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Champagne service
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Imperial Classic Double or Twin Internal Window
1 King Bed OR 2 Twin Beds
301 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access
Entertainment - 45-inch Smart TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop workspace, safe, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair-accessible doorway width (inches): 35
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Memory foam mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Champagne service
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Prestige Suite Double or Twin Balcony City View
1 King Bed OR 2 Twin Beds
388-sq-foot soundproofed room, balcony with city views
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access
Entertainment - 45-inch Smart TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop workspace, safe, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair-accessible doorway width (inches): 35
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Memory foam mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Champagne service
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
Guest Reviews
- Owen (10/5): - Realyl great brand new hotel with an amazing team. You can see that the team loves their job and are proud of the hotel. Shout out to the manager Thomas for greeting us by name and asking about our day whenever we leave/enter the hotel. Sarah at check in did a great job introducing the area to us. Soany more in the team that added a personal touch to their service. Will definitely be back.
- Estefania (10/5): - This was the best hotel of my 2 week trip. The hotel is new and you can tell, it is beautiful, clean and elegant. The location is great as it is in the middle of the Old Quarter and the staff was AMAZING! Top service. Tom, the manager was outstanding.
- Gabriela (10/5): - Covenient location. Staff at Du Lac made our stay wonderful. We felt so welcomed. The rooms are very comfortable and clean. We had a balcony view, no noise and great blackout curtains. Rooftop bar was wonderful. Delicious food and beverage quality. Thanknyou so much Thomas, Rose and all Du Lac staff
- Susan (10/5): - This recently opened hotel is delightful, and I would recommend to all those looking for comfort and quality. Rose, one of the managers, needs particular recognition for her kindness, attention to detail and crediting our account when an incident occurred in the Spa. Would stay again without hesitation.
- wayne (10/5): - Incredible staff. Anthony and his team in the Tram V restaurant were superb.
- Ross (10/5): - Fantastic stay. Staff service and attention was exceptional. Would stay again for sure.
- Anmol (10/5): - Exceptional staff, very personalized experience!
- Anshul (10/5): - Staff was excellent and very helpful.
- John (10/5): - Staff were amazing and rooms were great.
- Rod (10/5): - We really enjoyed our stay here. The hotel was clean, comfortable, and in a great location, making it easy to explore the city. Staff were friendly and helpful, and overall it was a pleasant, relaxing experience. Would definitely stay again.
- Alexandre (10/5): - Service
- Neha (10/5): - Excellent staff, clean rooms, amazing breakfast and impeccable location.
- Saurabh (10/5): - Our stay was just fabulous. Great service and exceptional staff and ho took care of us so well during our stay. They were so courteous and sweet and went out of the way to help us and making our stay in Hanoi unforgettable right from Planning our day, dietary requirements, airport transfers, food recommendations. Aiden was exceptional and helped us plan our transfers and took care of our luggage. Special thank you to Thomas, Rose, Amy, Emma and all other staff for taking care of us so well. we be back for sure!
- Hariharan (10/5): - Great service, impeccable service
- Kevin (10/5): - A home away from home. Our large family of 16 people, ranging from a year old baby to grandparents, had the most incredible week long stay at Hotel du Lac in December 2025. Breakfast each morning was incredible. The spread was extensive and super delicious. I had the best chicken pho of my life here, and the hotel breakfast was consistently the best food we had in Hanoi. The rooftop bar on the 10 floor was a nice getaway from the chaos of the city, yielding a cool evening breeze and stunning panoramic views. It was a great way to cap the night. The spa became a daily staple for our group. I'm sure we set a new hotel record with 13 of us having reservations at the exact same time. There's nothing better than a wonderful massage to ease any travel aches/pains and foot massages to re-energize our daily treks. When you're far away from home in an unfamiliar land, the thing that matters most is a team that strives to go above and beyond each day. Thomas and his staff truly deserve the highest accolades for always being there for us and genuinely caring about every detail to ensure a memorable stay. Hotel du Lac Signature, a sanctuary within the land of endless honking motorbikes, has won our hearts and will forever be the core to why we love Hanoi.
- CHI NUN (10/5): - Room is nice
- Nira (10/5): - Incredible stay! The staff were beyond helpful and friendly, the facilities were clean and comfortable, the restaurant and breakfast buffet were delicious. Our room was spotless and the bed were super comfortable. It was a wonderful respite from the bustling and busy streets of Hanoi. We lived enjoying a drink in the lounge and all enjoyed the spa! Couldn’t recommend a place more!
- Brianna (10/5): - Exceeded my expectations
- Winnie (10/5): - The hotel was very petty, very clean. All the staff were super friendly. 1000/10 for hospitality. I already recommended friends to stay here.
- SUET (10/5): - The room is great, as were the breakfast, spa and facilities.
- Olivier (10/5): - Très bien
- Ajaykumar (10/5): - What a wonderful location for this new hotel at the heart of Hanoi’s Old Quarters, only just opened this October 2025. This hotel has extremely friendly and very dedicated staff from reception, house keeping to restaurant and breakfast who showed us professionalism, friendliness as they really went out of their way to make our stay very enjoyable and unforgettable. The customer service manager Rose greeted us whenever we entered or left the hotel advising us on various culinary dishes to sightseeing locations, a big thank you to Rose. We stayed for 9 nights and found that many of the attractions are within walking distance from the hotel, so please take advantage of the local attractions especially “Train Street” just a few minutes walk. We also had a few day trips, in particular we liked the 12 hour long trip to Halong Bay (Ha Long Bay). This was very adventurous and exciting and do recommend walking shoes. Our stay at Hotel Du Las Signature was very memorable and we highly recommend this hotel to anyone visiting Hanoi and we will definitely be coming back.
- Anne (10/5): - Such a great hotel, we are recurrent guests because the hotel works very well..
- Thang Victor Duc (10/5): - We had a wonderful stay at Hotel du Lac Signature. The service level was superb and everyone went out of their way to make sure our needs were met. Highly recommended place to stay while visiting Hanoi.
- Mei (10/5): - The staff were the best at this location. They are so hospitable and it was the best hotel we stayed in Vietnam.
- MARIA ELENA M (10/5): - This brand-new hotel truly deserves a 7-star rating. The level of service far surpassed what we expected from a 5-star property. From the communication before arrival, to the welcome drinks and personally escorting us to our room, it was a different level of service. The room itself was spacious, immaculate with high-quality towels, robes, toiletries, and an exceptionally comfortable bed. Breakfast each morning was wonderful, offering a wide variety of dishes that changed daily, along with a delicious à la carte menu. The warm, relaxing swimming pool was another highlight of our stay. We met the manager, Thomas, on our first morning, and were amazed that he already knew our names. He greeted us warmly every time we saw him and frequently checked in to ensure everything was perfect. One moment that truly stood out was when we asked to lower the music volume at the pool—Thomas arrived immediately to adjust it himself. On our final day, knowing we always had breakfast at 6:30 a.m., Thomas came specifically to say goodbye and thank us. He offered to personally drive us to the airport since he was heading home at the same time. His dedication explains why Hotel du Lac Signature Hanoi runs so seamlessly and maintains such an exceptional standard. We will also miss the amazing staff—Emma, Mia, Kendra, Irene, Tracy, and many others whose names we couldn’t recall. Every one of them was consistently kind, attentive, and genuinely helpful.
- Kwok Fung (10/5): - Staff very helpful and responsive!
- Matej (10/5): - Everything was perfect.
- Matej (10/5): - Everything was perfect.
- Reid (10/5): - Excellent service from Rose and her team. They were well prepared and assisted with everything we needed. Rooms were clean and had everything we needed.
- Moonyeen (10/5): - everyone was kind
- Bradley (10/5): - Very modern and clean hotel. Very friendly service. Breakfast was exceptional.
- Ryan (10/5): - Excellent service and room!
- YOKO (10/5): - ・新しいホテルで設備がきれいです。 ・トレインロード等に徒歩で行くことができて観光に便利です。 ・依頼等に対してスタッフが誠実で的確に対応してくれるので心地よい滞在ができました。 ・早朝に出発するためにテイクアウトの朝食を用意してくださった心遣いに感激しました。
- Nguyen (10/5): - Here’s a polished, positive review you can use: ⸻ ⭐⭐⭐⭐⭐ 5/5 – Exceptional Stay at Hotel du Lac Signature, Hanoi I had an amazing experience at Hotel du Lac Signature in Hanoi. From the moment I arrived, the staff were incredibly warm, friendly, and attentive, always ready to help with a smile. Their professionalism and hospitality truly elevated my stay. The hotel itself is beautifully designed, with modern interiors and a relaxing atmosphere. The amenities are top-notch, offering everything you would expect from a 5-star property. I especially loved the spa—peaceful, luxurious, and the perfect place to unwind after a day exploring the city. Their onsen in the Travel Package is a must try with spacious jazccuzi, sauna and the special herbal soaks. My room was spotless, comfortable, and thoughtfully equipped, making it easy to settle in and enjoy every moment. The central location also made it convenient to reach many of Hanoi’s attractions. Overall, Hotel du Lac Signature exceeded my expectations in every way. Highly recommended for anyone looking for comfort, style, and exceptional service in the heart of Hanoi!
- michael (10/5): - We loved our stay at this new boutique hotel. It’s very clean, beautifully designed, and perfectly located in the center. The staff were extremely friendly and helpful, and they even upgraded our room. We stayed during two separate periods, and they kindly kept part of our luggage for us in between. A small note: not all rooms have windows, so make sure to double-check when booking. Breakfast is simple, good, and nicely varied. Overall, highly recommended!
- michael (10/5): - We loved our stay at this new boutique hotel. It’s very clean, beautifully designed, and perfectly located in the center. The staff were extremely friendly and helpful, and they even upgraded our room. We stayed during two separate periods, and they kindly kept part of our luggage for us in between. A small note: not all rooms have windows, so make sure to double-check when booking. Breakfast is simple, good, and nicely varied. Overall, highly recommended!
- Thu Ngan (10/5): - Absolutely loved my stay here. The hotel has a beautiful decoration from the entrance to the restaurant. The staff were warm, professional, and genuinely helpful throughout my stay, even for 1 night. The room is spacious, comfortable, and thoughtfully designed. Breakfast was fresh and delicious, and the location right at center of Old Quarter. Definitely will be back for next time!!
- Toby (10/5): - The Du Lac Signature hotel Hanoi was amazing from start to finish. Staff were there to meet you at the car, and did everything they could to ensure that you were looked after. The view from the rooftop bar was fantastic and a great way to watch the sunset with a nice drink. The reception team were always ready to help, giving us great recommendations as to best local places to eat and things to do, they even helped us plan our onward travel while not staying in the hotel. The room was spotless, with a very comfy bed and everything you might need to hand. Will definitely stay again if we come back to Hanoi. Thank you all so much for your kindness and professionalism.
- Klaudia (10/5): - We loved our stay at Hotel du Lac Signature! The hotel is brand new and clean, the spa is incredible, and breakfast was great. The location is very convenient - right in the Old Quarter and walking distance to many attractions. The best part about our stay was the incredible team! We loved everyone at the hotel. Thomas and his team made us feel like family for the duration of our stay, helped with recommendations and ensured our time was unforgettable. We cannot wait to be back! THANK YOU!
- Brian (10/5): - The staff was very attentative and impressive who also remebers your names. They try to make your stay as comforatable and best as possible
- A (10/5): - Really neat looking facility, lots of amenities. Great service. Special thanks to Thomas!
- Andrew (10/5): - It is a brand new hotel and the staff was more than amazing!!! The really took the time to ensure our stay was incredible.
- Nguyen (10/5): - Khách sạn mới khai trương, vị trí rất gần phố đi bộ đường tàu và trung tâm phố cổ. Phòng sạch sẽ, thoáng, nhân viên rất chu đáo.
- Adrian (10/5): - Very modern, comfortable and clean hotel. The staff are all excellent - not sure if have experienced better. Would definitely stay again. Thomas, the Concierge, is a legend.
- Ibrahim (10/5): - This is a brand new hotel at the time of writing (November 2025). Everything is new and fresh. Amazing experience with the friendliest staff in the world. The hotel is well located within the old quarter. Walkable to most locations and Very easy to get a taxi from here using the grab app. It’s close to the hustle and bustle whilst being far enough to have a peaceful time. Train street 8 min walk away Walking street 13 mins walk away Hundreds of options near by for food and drinks. Local Vietnamese to international foods. We had the indochine executive double with city view The wall plugs have international sockets so they take any type of plug which is very helpful. Smart tvs in the room where you can AirPlay or screen mirror something from your phone. Separate bath tub and shower in the rooms we stayed in. The hotel also has a swimming pool located in the basement and a on site spa. Breakfast takes place on the ninth floor From the moment we checked in Broky was amazingly helpful. He highlighted must see pleaces on a map and also saved things onto my phone for me. Also got us a room upgrade. Rose was delightfully courteous, helpful and went above and beyond to make sure we were kept smiling. Sorted out an airport transfer for us without us having to ask. She put the cherry on the cake with this hotel with her incredible hospitality and service. It was a pleasure to stay here. Thomas was incredibly helpful with getting an issue with our room rectified.
- James (8/5): - Excellent staff extremely helpful. Hotel was not yet fully operational. Mild criticism is that “interior view” is a little bit of an overstatement effectively there is no window. (A “window” showing a featureless narrow shaft cannot honestly be described as interior view. The room was very comfortable and completely clean
- Adam (10/5): - The hotel was really clean and the room was nice but the best part was the staff. Everyone was so nice! And genuinely wanted you to have a great stay and did everything they could to make that happen. Can’t say enough good things about all of the staff there.
- Marlon-William (10/5): - Great hotel and staff.
- Mai (10/5): - Clean and large room, bathroom is beautiful. Breakfast is great many good choices. Staffs are helpful, we enjoyed the pool warm water and clean. Happy to stay here again. Deserved 5 stars rate
- James (10/5): - One of the best hotel experiences I’ve ever had. Beautiful new hotel. Very clean, comfortable beds and an amazing breakfast is served. The indoor pool was heated and zen like. The spa massage experience was excellent. The staff all appear to be highly trained and have perfected service to their customers making everyone feel like a celebrity. Location is great and a two minute walk to train Street as well as other attractions. Highly recommend.
- Evie (10/5): - We had an amazing experience at this hotel. The service was great and staff went above and beyond to accommodate us and make our stay comfortable. They even prepared us a lovely take away breakfast as we checked out very early for a morning flight. The room was very clean and modern. Really enjoyed our stay and I would definitely recommend if you are going to Hanoi
- Marwan (10/5): - Great staff, felt so welcome and taken care of. Would recommend to anyone that is looking for comfort and great food. The sauna and cold plunge is a must
- Savraj (10/5): - Lovely staff who went above and beyond to make us feel welcome. Special thanks to Thomas, Rose ans Sarah who took very good care of us 🙏 It's a new hotel which is modern in aesthetic and facilities with excellent location close to local attractions and Rose is excellent at helping with travel and tour options which were affordable and well managed. Thanks again everyone for making our stay memorable 🙏🙏
- Zuleika (10/5): - Thank you so much to the staff here at Hotel du LAC Signature for making our stay here such a delight. This hotel was aesthetically pleasing, extremely clean, and served high quality food for breakfast. My fiancé and I couldn’t stop taking photos-videos of everything. The employees here were so professional, patient, helpful, and genuinely interested in making sure we had an impeccable experience. Thank you once again, we will return here on our next trip to Hanoi!
- Ayah (10/5): - The hotel was beautiful, very clean and lovely interior design. Aiden was an amazing host, very hospitable and helped me with everything I needed :) I couldn’t recommend this hotel enough !! Must visit if coming to Hanoi ☺️
- Samantha (10/5): - We had a fantastic 10 days at this hotel. This was mainly due to the amazing staff team. All of the staff in every part of the hotel are exceptionally helpful, friendly and kind. Thomas the manager was always available and organised our trips to Halong bay and Ninh Binh. (Both were excellent). Our room was beautiful, very clean with a really comfortable bed and fresh fruit and bottled water provided every day. We really enjoyed our stay in Hanoi. Thank you!
- Rebeca (10/5): - HOTEL du LAC SIGNATURE is without doubt one of the finest hotels I have experienced in Asia, and the fact that it has only just opened makes it even more impressive. Everything feels brand new—polished interiors, spotless rooms, and a design that combines modern luxury with subtle charm. Beyond the facilities, it was the hospitality that left the strongest impression. On my birthday, the front desk team surprised me with a cake and gathered together to sing. It was such a thoughtful gesture that brought genuine emotion and made my stay unforgettable. These personal touches are what elevate a hotel from simply “good” to truly extraordinary. The breakfast each morning was delicious, with plenty of variety and beautifully presented dishes. Every staff member I encountered was professional, kind, and always smiling. The location is unbeatable—right in the Old Quarter, close to the famous Train Street, yet perfectly quiet once you’re inside. This hotel proves that luxury is not only about the building or the décor, but also about the way people make you feel. Here, I felt cared for, celebrated, and at home.
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