CROWN HOTEL GUYANA INC

Location: LOT 477 Providence, East Bank, Georgetown, Georgetown, GY

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Free breakfast
• Free WiFi
• 24-hour front desk
• Continental breakfast
• Designated smoking area
• Wheelchair accessible
• Free breakfast
• Free wired internet
• Free self parking
• Free continental breakfast
• Secured parking
• Casino nearby
• Change of towels (on request)
• Change of bed sheets (on request)
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Deluxe Single Room, 1 King Bed, Non Smoking

  1 King Bed

  Layout - Separate sitting area

  Relax - Private hot tub

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access

  Food & Drink - Mini-fridge

  Bathroom - Private bathroom, separate bathtub and shower, towels, and soap

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • Desk
  • Private bathroom
  • Toilet paper
  • Daily housekeeping
  • Separate sitting area
  • Separate bathtub and shower
  • Free WiFi
  • Private spa tub
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Soap
  • Laptop-friendly workspace
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Mobile key entry

• Comfort Double Room, 2 Queen Beds, Non Smoking

  2 Queen Beds

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access

  Entertainment - 55-inch Smart TV

  Food & Drink - Mini-fridge

  Bathroom - Private bathroom, towels, a hair dryer (on request), and soap

  Practical - Safe, iron/ironing board, and mobile key entry

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • Safety deposit box
  • Desk
  • Private bathroom
  • Toilet paper
  • Daily housekeeping
  • Separate sitting area
  • Separate bathtub and shower
  • Free WiFi
  • Private spa tub
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smart TV
  • Soap
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Mobile key entry

• Comfort Room

  1 King Bed

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access

  Entertainment - 55-inch Smart TV

  Food & Drink - Mini-fridge and free bottled water

  Sleep - Hypo-allergenic bedding

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, iron/ironing board, and mobile key entry

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Private bathroom
  • Toilet paper
  • Bottle of water
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free WiFi
  • Rainfall showerhead
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smart TV
  • Soap
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Mobile key entry

Guest Reviews

• Ederle Lord (10/5): - Clean, friendly staff I wish the rooms had more windows with lovely views of the neighborhood. The restaurant bar is great and breakfast was wonderful everyday. I will be back. The front desk personnel was so pleasant.
• khemraj (2/5): - No hot water the door don’t lock
• royston (8/5): - The room was spotless and staff was courteous
• Oleg (2/5): - Staff was excellent. Checked me in despite having a problem locating my reservation on Expedia. However, the room was terrible. AC blowing hot air at 16 degree turbo fan setting. No hot or even warm water after running the shower for a while. A roach strolling across the bathroom floor. That's three strikes and Im out.
• Drupadi (4/5): - There is a major problem at this hotel; the water that flows through the faucet and is brown colored causing me and my entire family getting sick “ diarrhea and fever the water from the shower had our skin smelling like rust. My stay was 6 days of hell at this hotel. The food they have as complimentary was awful no flavor and always served cool who eats a cool breakfast. As much as room service was always attentive the water problem caused me more than my accommodation with hospital bills over one million dollars seeing doctors and getting medication from the Ballwan Singh Hospital. I will not recommend this hotel.
• Erick (10/5): - The room was clean and comfortable the only thing is that they need to have a safe so visitors can secure their personal things, everything thing else is very good
• Devendra (4/5): - The room doors had issues. Did not safely looked properly. The very first day, the breakfast was very late. On two occasions the water to flush the toilet wasn’t running. There was no supervisor/manager you could have spoken to regarding any issues. The hotel lacked garbage bins. A lot of fine ants crawling in the bathroom. The rooms had no means of communicating with the front desk if you had to. The closets in the room are not properly installed. In the middle of one night, i couldn’t gain entry in the room because the key couldn’t open the door. I had to be relocated. Idon’t think i had my money’s worth and i am seeking compensation in some way possible. Thanks, Devendra Sewdat
• David (6/5): - Yes shops nearby. No spa?
• Anil (8/5): - In general hotel is fine however,there is more to be done since hotel is new eg security lock from inside,proper maintenance (toilet tank float keep getting stuck after a few flush)water discolored (red) when open taps or flush,room cleaning only by request,rooms need microwave and hair dryer.rooms very spacious
• Wazeeda (10/5): - Great location!
• Adrian Rawle (8/5): - Polite staff. Pool , dining
• MARCIN (2/5): - There is no toilet brush at bathroom, for 200 usd for a night i will expect for breakfast normal coffee - not instant. And a buffet , not just 3 options with fake bacon. And better avoid eating dinner there.
• Sarita (6/5): - I understand this is a new hotel, but it clearly wasn’t ready to open. Let me preface this by saying I’ve stayed in worse hotels in the U.S., but this experience was still incredibly disappointing because I had high hopes for them. On day one, several rooms were flooded because of poor plumbing. The rooms themselves were very basic — only two towels, no trash bins, no toiletries (thankfully, I brought my own), and a TV that didn’t work. Tables were left dirty overnight, and dishes and beer bottles sat around the pool area well into the next morning. It seems no one cleans up in the evenings. The tiled floors are a serious safety hazard. I nearly slipped every time I entered the bathroom and saw another guest’s child get hurt after slipping in the bathroom. You can even see grout residue poorly wiped across the walls. The bed had sand or something grimy. We had to redo the bed. The walls had layers of construction dust. I genuinely want this hotel to succeed, but it doesn’t seem like management/owners are open to feedback or complaints. They need experienced hospitality management to show them the ropes, and they should seriously reconsider their contractors and possibly find new ones to fix the many mistakes and hazards that are still present. I must also add that staff were great and I honestly did not want to make any complaints to them because it seemed like they were trying their best. I hope they get better with time.
• shamella Hussain (10/5): - Excellent hotel. Amazing staff. Nice Guyanese food.
• Dr. Phyllis (2/5): - There was no spa. Only one pool. Half of a shower door. Shower had hair in it. Had to change rooms. No cable television. No telephone in room. No microwave to warm food. No refrigerator in room. High lip on door entry, creating an accident waiting to happen. In my over 25 years of traveling, I have never stayed at a hotel that stated many attractive amenities and did not meet what they advertised. If you ordered something from the bar or kitchen, you had to pay for it right then and there. No charging to room. No elevator to top floors. I just highlighted the really terrible/horrible things that I pinpointed. Expedia and other travel companies should scratch this one off their list. Buyer Beware!!! Expedia, I will be looking for a full refund, as we had to change to another hotel. The pictures advertised looked great (were they photo shopped)! Shame, shame, shame on all of the travel sites who list this hotel as having all of these great things, however when you start peeling back the layers, it smells and looks like a rotten apple that has been sprayed over to look good. Shame on the owners of the Crown Hotel. We were looking towards a comfortable stay, the spa, the pool, etc. What we got was a bags of hard rocks, and they weren’t colorful ones either. We did a exit, stage right to try and salvage what we could!!!!!
• John (8/5): Georgetown stay - Very clean, staff very welcoming. A few minor teething issues as only opened last month. Overall very good value for money. Perfect location for travel over bridge to Essequibo
• Hector (8/5): - Un hotel nuevo para Guyana con precio accesible y buena calidad en las habitaciones y facilidades en general.

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