The Luxe Infinitum KLCC By Skyscrapers
Location: The Colony By Infinitum, Kuala Lumpur, my
Star Rating: 4 Stars
Property Type: Apartments
About this Property
Welcome to The Luxe Infinitum KLCC By Skyscrapers, where luxury meets convenience in the heart of Kuala Lumpur!
Exquisite Accommodations
Experience unparalleled comfort with air-conditioned apartments featuring stunning city views, spacious balconies, and modern amenities. Each unit includes a fully equipped kitchenette, a cozy seating area, and high-quality linens to ensure a restful stay.
Relaxation & Wellness
Unwind in style with our rooftop pool and rejuvenate at the spa facilities and hot tub. Enjoy a range of wellness packages while kids splash around in the water park and kids pool, making it perfect for family vacations.
Gastronomic Delights
Savor delicious meals at our family-friendly on-site restaurant, offering culinary delights for lunch, dinner, and a delightful brunch. Plus, indulge in refreshing cocktails to enhance your leisure time.
Discover the best of Kuala Lumpur while enjoying the luxurious comforts of The Luxe Infinitum KLCC By Skyscrapers. Book your stay today!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Clubhouse
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Karaoke
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kids' outdoor play equipment
- Heated pool
- Public transport tickets
- Baby safety gates
- Infinity pool
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Fence around pool
- Beauty Services
- Manicure
- Pedicure
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Broadcast Live sport events
- Happy hour
- Cooking class
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Playground on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Water park access (surcharge)
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Private picnics
- Reception hall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Rooftop garden
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
One-Bedroom Apartment
This apartment features a pool with a view. Featuring a private entrance, this air-conditioned apartment consists of a kitchen, 1 bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a refrigerator, a dishwasher, kitchenware and a microwave. The apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a coffee machine as well as pool views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Rooftop pool
- Infinity pool
- Heated pool
- Pool cover
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Family Studio
Guests will have a special experience as this studio provides a pool with a view. Offering free toiletries, this studio includes a private bathroom with a shower, a hairdryer and slippers. The fully equipped kitchen features a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned studio offers a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as pool views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Rooftop pool
- Infinity pool
- Heated pool
- Pool cover
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Standard Studio
This studio features a pool with a view. Featuring free toiletries, this studio includes a private bathroom with a shower, a hairdryer and slippers. Meals can be prepared in the kitchenette, which has a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned studio features a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as pool views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Rooftop pool
- Infinity pool
- Heated pool
- Pool cover
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Duplex Studio
This studio features a pool with a view. Providing free toiletries, this studio includes a private bathroom with a shower, a hairdryer and slippers. Meals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned studio provides a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as pool views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Rooftop pool
- Infinity pool
- Heated pool
- Pool cover
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Studio with Balcony
The pool with a view is the standout feature of this studio. Featuring free toiletries, this studio includes a private bathroom with a shower, a hairdryer and slippers. The fully equipped kitchen has a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned studio features a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as pool views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Rooftop pool
- Infinity pool
- Heated pool
- Pool cover
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Superior Studio
This studio's special feature is the pool with a view. Providing free toiletries, this studio includes a private bathroom with a shower, a hairdryer and slippers. Guests can make meals in the kitchen that is equipped with a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned studio provides a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as pool views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Rooftop pool
- Infinity pool
- Heated pool
- Pool cover
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Guest Reviews
- Casogoc (10/5): good and very beautiful view - i love my room i feel home and the view at night is amazing and beautiful, very comfortable bed, location is perfect to everything. the smell of the room is disgusting smell like sewage, when i arrived the room no drinking water and no towel need to request the towel. and literally no drinking water they gave. my first time in a hotel that no drinking water at all.
- HSIKOU (10/5): -
- Sam (10/5): -
- Alvin (7/5): -
- nur (10/5): -
- NUR (10/5): - Everything was superb .... Spacious ...
- Pechnikov (7/5): -
- KPM-Guru (1/5): - My booking was cancel without tell me earlear Admin didn't refund my money
- Morgan (10/5): - My experience with Booking.com has been truly excellent. The ID is highly active and performing very well, with a strong response rate and fast communication with customers. Anyone can book with full confidence. Service, updates, and support are all maintained professionally. InshaAllah, the same high-quality service will continue in the future. Highly recommended
- Magdy (10/5): - Outstanding service and a truly reliable Booking.com profile. Very responsive, professional, and well-managed. Every booking is handled smoothly with quick confirmation and clear communication. The experience is secure, transparent, and completely hassle-free. Highly recommended for anyone looking for a trusted and efficient booking partner.
- طارق الجارحي (1/5): -
- wojciechowski (10/5): - Very good 👍
- Dmitrii (10/5): -
- Damian (10/5): -
- Gallardo (10/5): - Tenía aire acondicionado nevera y microondas lo que permite hacerse desayuno o una comida rápida. La piscina con vistas fue un lujo. Era MUY pequeño y a veces tardabas un poco esperando ascensores
- Boualam (10/5): Good location - It was a great stay their facilities also like a five star and the apartment was very clean and comfortable. Nothing
- Syukriah An-Nisa (4/5): - The pool. Nearby to Kampung Baru It was an apartment handled with lots of agents. This agent didnt have its own table, so I had to call a few times and I thought I was getting scammed. I was able to check in at 6 pm ☹️ Room was ok equipped with refrigerator and microwave, however the floor was sticky, and the bed has sand on it😡😡 stayed for 3 nights and only get a towel on the last night. No room service so I have to kept all the rubbish inside with no extra rubbish bag. I can get a better service of a hotel rather than this apartment. Just the pool that is attractive.
- Amine (1/5): - Very dishonest behavior. Avoid this property.
The owner shows attractive photos of the apartment, but after booking he contacts you claiming there is a “problem” with the apartment and tries to change the accommodation.
This exact situation happened to me three times in Kuala Lumpur, which clearly shows a repeated pattern.
At first, he tried to move me to another hotel. When I refused and arrived at the property, he then attempted to give me a much smaller apartment with no view.
When I refused again, he arrogantly claimed that the original apartment had a defect. I asked him to show me the problem and told him I would accept if he could prove it — he could not and kept lying.
In the end, he cancelled the booking himself with a very arrogant attitude and left without any solution.
This experience was extremely stressful, especially as I was traveling with my wife.
I strongly do not recommend this property Very dishonest behavior. Avoid this property.
The owner shows attractive photos of the apartment, but after booking he contacts you claiming there is a “problem” with the apartment and tries to change the accommodation.
This exact situation happened to me three times in Kuala Lumpur, which clearly shows a repeated pattern.
At first, he tried to move me to another hotel. When I refused and arrived at the property, he then attempted to give me a much smaller apartment with no view.
When I refused again, he arrogantly claimed that the original apartment had a defect. I asked him to show me the problem and told him I would accept if he could prove it — he could not and kept lying.
In the end, he cancelled the booking himself with a very arrogant attitude and left without any solution.
This experience was extremely stressful, especially as I was traveling with my wife.
I strongly do not recommend this property
- Elyes (1/5): - Rien Il y avais des cafard dans cette établissement beurk 🪳🪳🤮🤮🤮
- Léo (1/5): -
- Okan (1/5): - Nach unserer Ankunft wurde uns mitgeteilt, dass unsere Buchung storniert wurde. Von einem anderen Hotelbetreiber haben wir erfahren, dass die Stornierung vermutlich deshalb erfolgte, weil wir das Zimmer zuvor zu einem günstigen Preis gebucht hatten und es nun teurer weiterverkauft werden sollte.
- Jofre (1/5): TENGAN CUIDADO SON ESTAFADORES. - Absolutame nada. Estafadores. Llegue luego de un vuelo de 12 horas a KL con la necesidad de descansar. Habia realizado una reserva en este apartamento con 5 dias de antelacion. Cuando arrive al lugar no habia ningun representante de la empresa para atenderme. Una chica que estaba alli me puso en contacto por telefono con el dueño del alojamiento quien muy maleducadamente me dijo que el apartamento tenia problemas tecnicos, que debia cancelar mi reserva y buscarme otro lugar, ya que no tenia mas apartamentos disponibles. Sin embargo en la aplicacion Booking.com seguian apareciendo apartamentos disponibles en esas fechas.
Mientras discutia con este hombre por telefono llegaron otras personas que tambien tenian el mismo problema.
La chica que estaba alli trabaja para otra empresa pero nos dijo que esto sucedia todos los dias con este hombre, que estaba muy cansada de lidiar con los problemas de esa empresa. Evidentemente realizan overbookings para que los huespedes al llegar deban cancelar su reserva y quedarse con el dinero.
Luego de discutir varios minutos con este señor, él corto la llamada y nunca mas volvio a contestar, solo me envio un mensaje diciendo que cancele la reserva y busque otro lugar. Que me comunique con booking.com para ver como harian para reintegrarme el dinero.
Tuve que ponerme a las 21hs a buscar habitaciones disponibles en una ciudad desconocida para mi y trasladarme en taxi hacia otro hotel.
Aparte del horrible momento que he pasado en ese lugar he perdido mucho tiempo y dinero, que no seran compensados de ninguna forma.
Espero que Booking.com se ocupe de esta situacion.
Pd.La charla que tuvimos por Wattsapp fue eliminada en su totalidad por el anfitrion desconocido.
- Manidipta (8/5): - Initially it was confusing to collect keys since there is no reception. Call the no that you will get in message and they will come and provide the keys. Nothing needs to be worried until rooms are available. Please call the number before reaching the property. Photos shown are accurate (pool & Twin tower view from pool are accurate) Room was very small.
- Isabella (10/5): -
- Elijah (10/5): -
- MD SALEK (10/5): Great Location And Downstairs Have Grocery Shop Open 24/7 - Best Stay Ever
- Martin (1/5): Arnaque, une fois sur place, l’établissement annule votre réservation, pour que vous payez en cash - Arnaque, une fois sur place, l’établissement annule votre réservation, pour que vous payez en cash une fois sur place Arnaque, une fois sur place, l’établissement annule votre réservation, pour que vous payez en cash une fois sur place
- MD SALEK (10/5): -
- Andrianarivo (10/5): -
- Edijs (10/5): -
- Diego (10/5): -
- Leon (10/5): -
- Nicolaysen (10/5): -
- Mohamed (10/5): -
- Lim (10/5): -
- Chng (3/5): - Owner informed cancelling the booking last minute d/t aircon leakage. However, owner did not provide any other compensation or alternative stay for us, just refund.
- MR K (1/5): - Nothing The management was late in informing me about the last minute change to another apartment due to plumbing issues. The value that was replaced was not the same as the place I booked. I felt like I was scammed by the owner.
- Sami (7/5): Easy stay in central KL - The contact person was always reachable via Whatsapp. He also responded to messages immediately. The room price included a cleaning fee for each day. I didn't see a cleaner once in 2 weeks.
- Mikhail (3/5): - We hebben Telefonnummer ontvangen die was false, niet geldig! Medewerkers in receptie waren niet verantwoordelijk! Bijna 2 uur wachten wij in receptie. Na ruzie met medewerkers iemand kwam en gaf ons kamer. Toch had ik geen echte Telefonnummer voor dringende oproep in de loop van verblijf. Ik was kwaad zeker!
- Mohammed Asghar (10/5): -
- Carlo (4/5): Quando la gestione è di addetti Indiani ha sempre problemi - La gestione, mi hanno lasciato 4 giorni con la doccia rotta ed anche la pulizia era approssimativa.Poi il quarto giorno ho protestato minacciando di andarmene, allora e solo allora mi hanno cambiato stanza e ho così potuto fare una doccia calda.
- Elia (1/5): CUIDADO! No era lo que alquilamos. - Las vistas de la piscina por la noche Nos engañaron. Unos días después de haber hecho la reserva, cambiaron al propietario. Nosotros ya habíamos pagado, claro, no pudimos escoger el cancelar. Alquilamos un apartamento de 38m². Cuando llegamos era una habitación pequeña, muy pero que muy sucia. El sofá daba asco, no nos podiamos ni sentar y las alfombras del suelo peor, había cucarachas y olía muy fuerte a cloaca. Estuvimos 2 noches y no tuvimos agua caliente hasta la tarde del segundo día. Cuando se lo explicamos al encargado, nos dijo que subieramos 20 pisos con el ascensor para irnos a duchar a la piscina. Reservamos para 4 y solo nos dieron 2 toallas, les pedimos si nos podían dar más pero nunca nos las dieron.
Somos una familia que hemos viajado por todas partes del mundo. Pagué 60€ por noche, y os aseguro que ese lugar no vale ni 10€. NO LO ALQUILÉIS!!!!!
TENGO FOTOS DE TODO!!
Por cierto las vistas de la piscina eran muy bonitas, pero el agua tenía tanto cloro, que nos lloraban los ojos metiéndonos solo hasta la cintura!!!! A mi hijo de 7 años le dio un ataque de tos solo del baho del cloro, que no podía parar de toser
- Jancy (7/5): - No breakfast Ti have receptionist
- Michael (4/5): Dishonest pricing - The view from the pool and the pool itself were very nice, although it hadn't been cleaned in some time. The gym was quite good; everything you need. -It was a bit difficult to get the key on arrival. There are two buildings; neither of which you check in at. You need to do that in a random office space in the attached mall complex.
-Too many cockroaches for a place this "nice."
- Hot water didn't work
-Bathroom smelled bad
-The balcony was very dirty.
-The worst thing though, by far is the pricing; very dishonest. The price you see on booking.com is NOT the actual price. In fact, you won't know the real price until you actually confirm the booking and run your card. And the markup is about 100%. The price online at the time was 88 Ringit ($21)/night. The actual price is about 173 ($42). When I asked, tried to tell me that all places in Malaysia do this, which isn't true because the next place I booked didn't. I understand "additional fees may apply," but a 100% markup is insane. In many years of traveling, I've never seen that. My booking was late and last minute otherwise I wouldn't have even entertained this.
I rarely write bad reviews. I think most places are doing the best they can and usually make sense for the price you pay. This is not that. The amenities are nice enough but it's definitely not as posh as it might look in the photos. I wouldn't stay here again.
- MARC (6/5): Pricy but ok - The building was very nice, with pool and gym and close to grocery stores The checkin was terrible organized and the guy was very rude, the room was not full clean (there still cigarette butts) and the hot water was not running, they changed me to a different room at the next afternoon.
I think it's overpriced even if it's called "luxury" apartment but it's an ok place.
- Katarína (5/5): -
- Stefanie (1/5): FAKE - keine Antwort auf meine Kontaktversuche via Telefon oder WhatsApp. Kein Check in. Keine Schilder. Keine Rezeption. Betrug. Geld weg. FAKE
- Турумбеков (1/5): Осторожно мошенники! - Осторожно мошенники! Осторожно мошенники!
- Igar (10/5): - Nice apartment
Amazing view of the room ,Rooftop swimming
- Igar (10/5): -
- Devishalini (1/5): Worst management. - Nothing The unit was cancelled upon my enquiry to check in. Never updated on the problem and delayed the feedback. No arranged replacement unit.
- Markéta (3/5): - Bylo možné se domluvit, že při odchodu (pokoj jsem opouštěla v 5:45 ráno) nechám pouze klíče na stole a hostiteli pošlu zprávu. Tedy nebylo nutné na hostitele čekat. Za pokoj jsem si připlatila za balkon. Balkon byl, ale o velikosti 1m2 s výhledem do dalších zdí budovy. Za příplatek bych si představovala něco jiného. A další - cestovala jsem s kamarády, kteří měli zabookovaný jiný pokoj u téhož hostitele. Kamarádi byli domluveni s hostitelem, že si před check-inem u něj (případně na pokoji) necháme kufry, abychom mohli na výlet. Bohužel k tomu nakonec nedošlo. Dorazili jsme na recepci o 2 hodiny dříve a začal nás tam nabádat jiný hostitel jiných apartmánů, že náš hostitel již ubytování neprovozuje a že je to podvod. Po chvíli jsme prokoukli, že je to lež. Varianta je, že ten jiný hostitel nás chtěl napálit a nechat si peníze pro sebe. Druhá varianta je, že s "naším" hositelem to hrají společně a následný zisk si rozdělí. Takže pozor - pokud by se to někomu stalo, tak na tyto lži neskočit. Když pak dorazil náš hostitel s klíčema, proběhlo vše OK, až na to obrovské zklamání z pokoje: Netekla teplá voda. Podlahy byly opravdu velmi špinavé, balkon (za příplatek) opravdu miniaturní.
- Šárka (8/5): - Lokalita v centru, střešní bazén. Problém při check-in. V budově jsou apartmány pronajímány jednotlivými majiteli. Majitel přislíbil úschovu zavazadel před časem check-in, ale v místnosti, která je využívána jako společná recepce nebyl a nezvedal telefon. Jiný muž nás přesvědčoval, že je naše zaplacená rezervace neplatná a nabízel nám pronájem jiného apartmánu. Pomohlo až zákaznický servis Booking.com
- Martina (2/5): - Das gebuchte hotel konnte uns kein zimmer anbieten, auch hat man es nicht geschafft ein grab zu organisieren, um uns zu einem anderen hotel zu bringen. Wir mussten zu fuss gehen ca. 1km. Das ersatzzimmer war dunkel und schaebig, es stank als haette ein starker raucher hier gewohnt. Sowohl meine anfrage auf eine 2. Liftkarte als auch auf ein anderes zimmer am naechsten tag blieben unbeantwortet.
Fazit: nie wieder
- Marek (8/5): - Dobra lokalita. Bazen bol maximalne na fotku. Studená voda.
- Leguet (6/5): Attention arnaque - Localisation top
Piscine et vue incroyable La réception n’existe pas, il s’agit d’une salle où des hommes brassent des liasses de billets de 100$. On est accueilli sur des chaises en plastiques rouges. La chambre ne ressemblait pas du tout à la description faite sur booking. Nous avons croisé 4 autres français, aussi déçu que nous de leur chambre. Note positive notre proprio était sympa, il nous a changé de chambre le lendemain. C’était mieux mais toujours pas ce que j’avais réservé. En soit c’était largement vivable mais ce n’est pas ce pour quoi j’ai payé.
- Nur Natasha Fitri (9/5): -
- Guest (1/5): Never bok from this person again.,, - There was nothing to like of the place, the original location booked was not available so they put me in a diffrent place, a smaller place with less facilities. I did not like the rooms either, only one room was there. There was nothing to like of the place, the original location booked was not available so they put me in a diffrent place, a smaller place with less facilities. There were no towels and bed linen was not changed during my two day stay. There was no kettle as well. The toilets were awful.
- Seyfettin (5/5): -
- Robert (9/5): -
- MD SALEK (10/5): Luxury Pool And The view is awsome - Very Nice Place, And Great Hosting, Mr Joy
We are 100% Satisfied With His Hosting
There is an option for public transportation
Nearby is have Metro Station named Medan Tuanku
The Rooftop Poll Will Make Your Trip Awesome Everything was perfect
If they improve their check-in system, that's better
And on a busy day, the lift is a bit late
- Marco (10/5): Excellent and cheap - Swimming pool and bed Nothing
- Koodali (10/5): Again come - Nice apartment supper clean
Klcc View from the room . Amazing swimming pool
- Jaraba (10/5): - Nice apartment
- Mian (9/5): -
- RonEF (7/5): The view from the pool is doing a lot of heavy lifting to justify the price of the room - Clean and comfortable enough but my room wasn't as nice as the pics suggested, and although it was worth roughly what I paid after the massive 'discount', I don't think it would be worth anything like the non-discount price.
The views from the pool are spectacular, and I guess you're paying a premium for that, but don't expect an amazing view from the room. Was expecting a bit more from the room. I had to wait a bit (5 or 10 minutes) for someone to come to check me in and collect a cash deposit. Then had to wait for him to show up again to refund the deposit and collect the key at check out. I could have left earlier if it wasn't for that, and you could have problems if you want an early morning check out..
The WiFi was also pretty poor except for near the top of the stairs.
- Azlan (10/5): -
- Nurul (10/5): Very good - It was. A great experience for me enjoyed. The concept. Was clean bed was great pool was awesome
- Naszreen (9/5): We enjoyed our stay here, we felt at home very quickly - Pool view at night was amazing! Room was modern and clean, with good facilities such as microwave, kettle, smart tv, steamer and many more! Waiting for the lifft
- Sherine (10/5): Great pool - Great room with absolutely fantastic pool area. I was absolutely satisfied with my stay. In difference to other travellers' reviews, our deposit was refunded directly, so it seems the host has made improvements on that. Thumbs up!
- Manuel (10/5): - The facilities were fab. The views from the room were amazing. The location was convenient. Comfortable rooms.
- Muhammad (9/5): -
- Chloé (10/5): - Nice place Loved the view of the Petronas Towers right from the pool. The unit was cozy and clean, and it's just a short walk to KLCC. Will recommend to friends!
- Sandeep (9/5): - The pool and view were definitely the highlight. And it's fairly reasonably priced. The room was huge and had all the amenities.
- Francesco (10/5): Spacious, good bedrooms. - Generally had a good stay in the property.
- Harada (10/5): - 立地は抜群で、旅行にとても便利です。インフィニティプールからは美しい景色が楽しめます。それ以外は、平均的なレベルです。
- Pape (10/5): It is a great place in the center of everything that offers a good accommodation for value of money. I would come again. - The location was great, walking distance to Petronas.
- Jason (10/5): Overall a great place to stay for those who want to be in the heart of the city and enjoy everything - I recently stayed at this hotel in the city, and I must say it was an excellent choice. The location is unbeatable, with numerous shopping malls just a stone throw away. If you love shopping, This is the perfect spot. The hotel surround by many attraction, you can easily walk most of them making it ideal to most of the tourist. The vibrant atmosphere in the area addds to the charm, with plenty of dining options, cafes and cultural spot nearby.
- Salvador (9/5): - La ubicación es muy buena todo relativamente cerca me gustó mucho La piscina está muy bonita los baños huelen muy mal y hay muchas cucarachas todo lo demás está muy bien
- Rita (2/5): Im not happy - Next time dont charge parking because all residence have lot of parking already.. Parking charges on custumer..Rm20 for 1 day..No iron board inside room..already request but they not send to me..cannot watching Tv..no chanel..no cable for HDMI..
- Izzatul (10/5): - The location was great... Twin tower view from the house was superb... House was clean n comfortable... My most Concern was the toilet and it was sooo clean n comfortable...just the shower heater was not heat enough in the morning but acceptable (for my parents who need hot shower). The person Incharge also very fast respond, very helpful in giving guidance..overall the house was a perfect choice for family and surely will come again in Future..
- Azhani (1/5): Disappointing - Nothing it was so weird when we got there. No proper lobby or check in counter. We booked @ The Luxe. Went check in 3pm but we were told that it was a scam. At night only received a text to say our stay has changed to another place called Summer Suites.
- Violeta (1/5): ESTAFA ! - La piscina, es lo único que merece la pena y no es una estafa Todo lo demás. El apartamento olía a cloaca. Mucho más pequeño que las fotos. No hay espacio entre la cama y la cocina (imposible cocinar nada) .
Cada vez que se abría la puerta del armario de debajo del grifo de la cocina salía una peste a cloaca que inundaba toda la casa. asqueroso!!
Muchos de los servicios que ofrecen como incluidos no son ciertos (no hay sofá ni sala de estar como pone en la descripción entre muchos otros)
No habia champú y un solo papel higiénico para 5 días!!
Pone que está aislado de ruidos y todas las noches nos despertamos con los rezos de las 5am. Menudo lujo!!
Por no hablar de lo difícil que es llegar a encontrar el sitio de recogida de llaves... (0 indicaciones claro) .Y una vez llegamos...sorpresa! No había nadie de esta compañía para recibirnos...menos mal que desde otras nos ayudaron
Venden esto como unos apartamentos de "Lujo" y el único lujo que tienen es el nombre. Una auténtica Estafa para el precio que tienen. Podéis buscar en Google otras opiniones que en Booking quitan o no dejan poner!!
- Sheema (10/5): - Checked in late next day 6 am, but host was available and following up with us. Good facilities easy check in. We here only for one night to catch flight back, but lots of places walkable around. Carry cash for payment
- Nik (10/5): - Lokasi yang ideal, kolam renang atas bumbung, kehidupan yang luar biasa Saya tinggal di pertubuhan ini dua kali dan saya mengesyorkannya. Memilih apartmen dengan bilik tidur dan balkoni, lebih bersih dan kemudahannya moden
- Kristalyn (10/5): Good Location and Nice Pool - Good Location every Attraction is nearby. Room is Okay. Check out process is super easy just left the key on the room and send them a photo. No tea coffee facilities in the room just have electric kettle
- Jose (10/5): -
- Fenaelle (9/5): - L'endroit est un peu différent des photos. Mais dans l'ensemble, c'est bien. La piscine offre une très belle vue et il y a un 7-Eleven au rez-de-chaussée.
- Fischer (5/5): - Room was nice I couldn't find the location in the building, contact info on booking.com was incorrect, was difficult to contact and find the place.
- Aurélien (1/5): -
- K (10/5): -
- Luqman (10/5): - Everything was nice. The room is nice and tidy and everything is complete. The infinity pool on the level 35 have all skyscrapers we can see
- Samuel (9/5): I like everything - It was great stay because its near the mall and Location is 10/10! The host is pretty cool and They have so much things to do! I really enjoyed rooftop Swimming pool and Gym
- Mohamad (9/5): - The room was impeccable clean, well-furnished, quiet and very comfortable. We particularly appreciated the quality bedding and impeccable cleanliness.
- Mariia (9/5): - I really liked the location of the hotel, its price, quality, and most importantly its pool. The interior is beautiful, as are the views from the window.
- Weiler (1/5): - I booked this room several weeks in advance and was not able to contact the property after I booked and paid. We showed up at 12am and were not greeted by anybody. I tried to call and text the number listed several times and nobody answered. There were other people in the office who told us it was a different company and they helped us contact the person who rented this room. They told us they would get us another room but we had to pay again. We decided to leave altogether because the energy was weird and we felt like we were being scammed. The man who said it wasn't his business showed us a screenshot that the host sent him saying they cancelled my booking earlier. I never got the email and booking.com never sent me a message (it still said confirmed at the time) so everything was confusing. We did end up getting the refund a few days later, though, but at the time we didn't know and the lack of communication was a red flag. Would not recommend! Super stressful especially arriving late at night with no place to stay.
- Roslizana (10/5): - The location was great (next to petronas Tower), the building had a lot of amentities, the wifi was very reliable.
- Alexander (10/5): Great stay - The luxe infinitum is well located with a rooftop pool that offers a beautiful view of the Petronas Tower and the apartment manager is very attentive and responsive when needed. Also, the apartment offers a magnificent view of the Petronas Tower and the city.
- Tzuchin (10/5): -
- Melly (10/5): -
Photos