Piccadilly St James Mayfair in heart of London COV17

Location: 35 Haymarket, City of Westminster, gb

Star Rating: N/A Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - Anytime

Check-out: 10:00 AM

Amenities & Facilities

• Air conditioning
• Non-smoking throughout
• Invoice provided
• Smoke alarms
• Free wired internet
• Internet access

Rooms Available

• Two-Bedroom Apartment

  The air-conditioned apartment features 1 bedroom, 1 bathroom and a kitchen. The apartment's kitchen is available for cooking and storing food. This apartment has a washing machine, heating and a flat-screen TV. The unit offers 2 beds and 1 futon.

  Max Occupancy: 9 (5 Adults)

  • Air conditioning
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Cots

Guest Reviews

• Yvonne (7/5): Good accommodation but needs care as starting to look run down - Great location Difficult to open key lock to collect keys, horrible entrance to get keys. Curtains needed in main room for sleeping, skylights didn’t close for sleeping, no AC/heating instructions. Blinds covered in dust, cracks in bathroom tile
• Ilaria (7/5): Buono, ma c'è da migliorare - La posizione era perfetta. Vicino alla metro di piccadilly. Moltissimi locali in zona per mangiare, fare shopping e club. La struttura era molto carica e aveva l'ascensore. Lo staff veramente gentile e disponibile al telefono. Anche con un piccolo imprevisto per il check-in hanno risolto subito in 10min. La camera era carina ma purtroppo c'erano delle cose da curare: il divano letto è sporco (da molto tempo a giudicare dalle macchie) ma per dormire era fornito di lenzuola e coperte ovviamente. I cuscini sia del divano che del letto matrimoniale erano veramente scomodi (anche questi con qualche macchina di sporco). La doccia non aveva un buon odore, l'abbiamo lasciata aperta tutto il primo giorno. Le finestre si aprono pochissimo, 5 centimetri e poi si bloccano.
• Piotr (7/5): -
• Reetta (6/5): -
• Ruiz Barberà (5/5): - La ubicació és el punt fort de l'apartament. Apartament descuidat, brut i sense wifi. Ens van donar malament les indivacions d'arribada.
• Ian (7/5): -
• María Sonsoles (5/5): Excepto la ubicación, lo demás terrible - Ubicación Mala insonorización, persianas que no cerraban y entraba toda la luz. Untre la luz y el ruido no pudimos descansar. El sofá era viejo, sucio e incómodo para dormir
• Kev (7/5): -
• kevin (1/5): Awful - Didn’t respond until 11.15pm and then gave incorrect code details for key box Couldn’t gain access
• keith (6/5): This is a little gem particularly if you don’t like hotels. Property ideally located for visiting many of the sites. Jus - Fabulous location with open plan living In need of some maintenance! Cracked tiles in bathroom, paper stuffed around waste pipes, blinds broken. Generally in need of a refresh.
• Anna (3/5): Will not be back - Central No peace at night until 4 or 5 in the AM Dirty, dusty vents. Stained sofa. Cracked tiles Just one pot in kitchen. Had to unlock ones front door key in the building nextdoor. Couldn’t get into that building. Given wrong code to access our keys. Had to call. No answer. Text worked eventually with new code Constant threats to get out by 10 AM or one would be charged. No instructions on how to work the towel warmer
• Colin (8/5): Highly recommended cheap place to explore London - Convenient to the city. Excellent location Few minor details in decor or damage (eg behind bathroom sink) but still excellent value for money Really hot; tried to cool the apartment but it’s very warm
• Marta (3/5): -
• MUHAMMAD SHAN (10/5): - We had a nice experience!!
• Jessica (6/5): -
• Roksolana (8/5): -
• Manolo Juan Paulo (7/5): Great location, average service. - Location was great as it is near all the places we've planned of visiting. However, there was one night where we could not sleep due to cars honking very loud until 3am.. no fault to the property. There was no wifi, and I tried to call the number a couple of times, just went straight to voicemail. Only able to contact staff through Booking.com message. Even then, could not get early check-in details until about an hour before check-in. We had stayed in another property before and had check-in instructions emailed to us a week before, and could speak to a human on the phone.
• BERMEJO CORONEL (5/5): Horror al dormir - La ubicación es buena en cuanto a la proximidad a lugares de interés, pero un lugar muy ruidoso. Dos personas duermen bien en la cama, la otra persona es difícil dormir en el futón ya que tiene que dormir encogida al no poder estirar los pies.(Añado foto) Y el sofá cama está roto, es imposible dormir, tuvimos que dormir en el suelo sobre cojines durante cuatro noches, un horror, nos contestaron educadamente que eso es lo que había.(Aportamos fotos del sofá cama hundido y al tumbarnos nos hundimos más, ) No hay derecho a que nos traten de esa manera. Deben de cambiar el sofá cama o alquilarlo solo para dos personas más un niño. Por favor es un apartamento estupendo para dos adultos y un niño solamente, no pueden dormir cuatro ni cinco adultos.
• Amy (5/5): -
• Camille (8/5): -
• Buscaino (8/5): - I like the location, very convenient The sofa needs cleaning. You need to change the kettle too.
• hugh (2/5): Very Poor value for money - Location Facilities were about as bad as I’ve ever experienced. Had to ring for keys No keys on arrival no help from person that brought the keys. Windows were broken letting in cold air and noise from busy location. No T towels, dish cloths. The place was scruffy
• Pilar (6/5): - La ubicación es ideal, cercano de todo y con transporte público al lado. Las instalaciones no son las mejores…. los sofás cama están partidos lo que hace que no duermas y no descanses en condiciones…
• Hélène (5/5): - L'emplacement
• Andrew (5/5): -
• Susan (7/5): Great location - The location was amazing and central to a lot of the main attractions in London. There were a few maintenance items that were annoyingly should have been fixed before our arrival. Like items not working as expected like blinds and lights. I have now raised these so that can be fixed before the next person uses the apartment.
• Khaled (7/5): -
• Ana Lucia (6/5): Ótima localização mas sem internet. - A localização é excelente, o apartamento estava muito limpo e as instruções sobre como acessar o apartamento foram claras e compreensíveis. O wi fi não funcionou em nenhum momento. Mesmo me comunicando diretamente com o proprietário isso não foi resolvido. E a falta de internet nos dias de hoje é um grande problema. Os sofás são bastante gastos, a única cadeira estava quebrada e sentimos falta de uma mesa para pequenas refeições. Sugeriria trocar um sofá e a mesinha de centro por uma mesa para refeições. Seria mais útil.
• Huriot-Bagourd (7/5): facile et parfait pour 2 nuits mais pas plus - L'emplacement et la possibilité d'arriver en alternance selon les membres de la famille Le bruit du quartier tard dans la nuit et l'insonorisation de l'appartement, de même le service wifi ne fonctionne pas, impossible à connecter
• Anna Beatriz (10/5): Ótima estadia! - Ótima localização, ambiente climatizado com ar condicionado ótimo! Tudo muito limpo. Tivemos dificuldade em pegar as chaves mas tivemos resposta rápida tb. Obrigada Não tinha coisas básicas para cozinhar, acho que poderiam deixar alguns itens (óleo, sal, temperos) e eu entrei em contato antes pedindo disponibilidade de antecipar o chekin, no dia disseram que não poderia mais. Isso me chateou pois estava com um bebê e tive que esperar das 11h até as 15h para entrar.
• Kenan (8/5): - Niet duidelijk waar je de sleutel moet ophalen
• Mohammed (10/5): -
• Micheline (6/5): Great location. - Host responsive. Location was great just next to Piccadilly Circus and Trafalgar Square. The place was clean. It was somewhat complex as we've had to use the door next to ours to access the keys box. Then we were given the wrong box number to pick up the keys. No apologies from the host although responsive with correction. It was somewhat cramped. No dining table. No tea towels. Very warm and no air conditioning or fan.
• Mahmoud Ramadan Radwan (3/5): - Only location The flat is poor from clean , no Internet connection, no any kind of service, I booked as 2 bedrooms flat , but in fact it's studio room the owner made a wood partition to the bed space and considered this os one bed room and the other ares which included the kitchen as another bed room, I wonder where is the flat reception or corridor or even separate kitchen. All of that and the owner by email threatens to impose a fine equal to 25% of the night coast I'd late evecat the room for 30 minutes , and 50% if late to one hour, and full night coast if late after 12:00 at noon. I am sorry to say it is the fault of booking.com they provide a reservation for a property Does not meet the required specifications. The photo attached showing the room space wich supposed to be 2 bedrooms .
• abootalal (1/5): - الموقع فقط لايوجد واي فاي نهائي النت لايعمل وتكلمت مع صاحب الشقة مايرد الشقة جدا صغيرة ليس كما في الصور المالك غير متعاون نهائي العفش قديم ومتهالك انصح بعدم السكن فيها يوجد سكاي ليت مفتح على طول لا تستطيع النوم من الضوء
• Ericka (1/5): Traumatic, might need a tetanus shot, not even worth bringing barn animals to stay in this. - Nothing. Door was jammed and required extra effort to open, it required two elevators and four different sets of stairs to get to hallway. Door frame wouldn’t fit a standard stroller so we had to take it apart and bring into the apartment. Floorboards and tiles were cracked, sink precariously hanging by one screw, window broken and wouldn’t close, sky lights were broken and wouldn’t close on covers. Window sills covered in trash and cigarette butts. Dirty mop bucket WITH dirty water in closet with bedding stuffed into the corner. Customer service refused to assist in opening door, repairs or responses. Booking.com stated they could not provide customer support and was only there to take notes. Advertised as two bedrooms with multiple beds… it was a studio (not even one bedroom) with two couches (not pull out couches) that served as beds. Once confronted with the fraudulent advertisements, booking was changed to one bedroom (still not true) and proceeded to not respond. Blinds were broken and tied together with random string and did not close correctly. Nothing. Door was jammed and required extra effort to open, it required two elevators and four different sets of stairs to get to hallway. Door frame wouldn’t fit a standard stroller so we had to take it apart and bring into the apartment. Floorboards and tiles were cracked, sink precariously hanging by one screw, window broken and wouldn’t close, sky lights were broken and wouldn’t close on covers. Window sills covered in trash and cigarette butts. Dirty mop bucket WITH dirty water in closet with bedding stuffed into the corner. Customer service refused to assist in opening door, repairs or responses. Booking.com stated they could not provide customer support and was only there to take notes. Advertised as two bedrooms with multiple beds… it was a studio (not even one bedroom) with two couches (not pull out couches) that served as beds. Once confronted with the fraudulent advertisements, booking was changed to one bedroom (still not true) and proceeded to not respond. Blinds were broken and tied together with random string and did not close correctly.
• Igor (10/5): - Расположение отличное Как у бабушки в сарае
• Tanya (1/5): WORSE PLACE EVER. Central STUDIO apartment, not 2 BEDROOM. NO WIFI. Dirty, Poor communication - Location was central near west end and picadilly but also meant it was noisy WARNING!! DO NOT BOOK. What an absolute nightmare of a place. Arrived at 10pm, unable to get the key into the property for 20 minutes as owners gave the WRONG code. After emailing them, they condescendingly relayed the instructions already sent. I am no idiot and can follow instructions!BTW, my home keylocks are more advanced than their system). They then realised they sent the WRONG code. Keys felt as if it would snap.The apartment was a STUDIO APARTMENT with 1 bed. IT WAS ADVERTISED AS A 2 BEDROOM APARTMENT!(up to 6pax) Trying to fit 5 people into this place was a joke. The sofa beds were not made. We had to make our own at 11pm. We then found earings, food particles and a full packet of lollies in the sofa bed! Clearly not cleaned. There was no cleaning facilities so I had to use my own disinfectant wipes to wipe down this place to make it liveable. The noise from the cars, buses and party goers were heard all night as were the lights coming through the windows making for 3 nights of terrible sleep for the whole family. The bathroom was dirty with loose wires and tubings, so be warned if you have small children. The doors to the washing machine was broken. Pointless of washing machine as nowhere to hang clothes. The cupboard in the bathroom was dirty and dusty. Lets not talk about the WIFI!! There was none. After 4 messages to the owner about the WIFI and password, they replied the night before we were due to leave with 'its on the back of the machine'. By this stage, I had already tried the password on the back,checked the modem, router and the 'internet' was definitely not connected. I suspect they didn't even bother paying for the internet. Reception is terrible in London to begin with and being in such a central location meant too many people wanting to connect at the same time, meaning we could not even use our own data to connect. DO NOT STAY IF YOU ARE A FAMILY. NO WIFI, POOR COMMUNICATION. OVERPRICED.
• Adam (10/5): Beautiful place in the perfect central location! - Gorgeous design and aesthetic of apartment. Very comfortable and functional. GREAT location!
• Savoeun (3/5): Needs a lot of work - Location was great. The A/C worked very well to keep us cool. I would not ever stay here again. We arrived to find a clogged bathroom sink, broken closet door hinge from the bathroom closet where the washer/dryer in 1 was kept. The only instructions during checkin was how to get the key and enter the building. None on how to use the washer/dryer. We ended up finding out after several attempts that it just doesn’t fully dry. Repeated attempts to obtain the wifi and password but was given and incorrect one initially and none after was told she would get back to us with, along with how to use the washer and dryer. No response with an answer for that. Upon arrival we were told a repair man would be coming over that same day so I waited but he never showed up. By day 2 the sink stared slowly draining but what’s the point after that since we were leaving home the day after so we just told her to hold off since we didnt want to wait another day for who knows how long it would take to show up. Would have been happy with an ok place due to the location and decent price for the stay but the host never followed through with the wifi and washer/dryer instructions.
• Ahmed (8/5): I liked it. - The location. It was clean. The sink was slowly draining.

Photos