Caldera Beach
Location: Parodos, PEO Kissamou, Gerani, Gerani, gr
Star Rating: 4 Stars
Property Type: Resorts
About this Property
Discover paradise at Caldera Beach, where your comfort meets stunning coastal views in Platanias.
Luxurious Accommodations
Indulge in our 4-star accommodations featuring air-conditioned rooms with private terraces, seating areas, and stunning pool views. Enjoy modern amenities like flat-screen TVs, coffee machines, and spacious bathrooms for a relaxing stay.
Gourmet Dining Experience
Savor delectable dishes at our on-site restaurant, offering a delightful fusion of Greek and International cuisine. With options for vegetarian, dairy-free, and vegan diets, we cater to every palate.
Endless Activities
Elevate your stay with an outdoor swimming pool, fitness center, and tennis court. Engage in fun activities like minigolf and table tennis, or relax at our evening entertainment events for unforgettable memories.
Book your dream getaway at Caldera Beach today!
Policies
Check-in: 03:00 PM - Anytime
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Ironing service
- Car hire
- Massage services
- Packed lunches
- Table tennis
- Chapel/shrine
- Shared lounge/TV area
- Concierge service
- Kids' outdoor play equipment
- Evening entertainment
- Entertainment staff
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Thermometers for guests provided by property
- Key card access
- Supervised childcare/activities
- ATM/banking
- Shopping on site
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Playground on site
- Tennis lessons on site
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Reception hall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Golf cart
- Health or beauty spa nearby
- Swimming nearby
- Water tubing nearby
- Beach club nearby (surcharge)
- Beach toys
- Vegetarian menu options available
Rooms Available
-
Studio
Guests can make meals in the fully equipped kitchenette that features a refrigerator, a microwave and a toaster. This air-conditioned studio includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Wine glasses
- Cots
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
One-Bedroom Apartment Inland View
This air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower. Guests can make meals in the fully equipped kitchenette that has a refrigerator, a microwave and a toaster. Boasting a terrace with garden views, this apartment also features a coffee machine and a flat-screen TV with satellite channels. The unit has 3 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Wine glasses
- Cots
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
One-Bedroom Apartment Pool View
This air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. Meals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, a microwave and a toaster. Featuring a terrace with garden views, this apartment also provides a coffee machine and a flat-screen TV with satellite channels. The unit offers 3 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Wine glasses
- Cots
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Two-Bedroom Apartment
This air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower. In the kitchenette, guests will find a refrigerator, a microwave and a toaster. Boasting a terrace with garden views, this apartment also features a coffee machine and a flat-screen TV with satellite channels. The unit has 4 beds.
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Wine glasses
- Cots
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Larissa (9/5): -
- Hugues (9/5): - L'aimabilité du personnel et sa gentillesse. La propreté des lieux.
- Fredrik (10/5): Great vacation right at the beach! - Staff was very accommodating The water park didn’t open until the day we left
- Krisztina (10/5): Fantasztikus szálloda, csodás ételek, mindenképpen jövünk még a jövőben. - All inclusive ellátással voltunk, életünk egyik legcsodálatosabb szállodája az eddigi utazásaink során. Az ételek fantasztikusak, hatalmas választék (autentikus görög és más nemzetközi ételek, glutén és laktózmentes is), isteni finom ízek, kedves személyzet, itt tényleg egyetlen vendég sem (sem felnőtt, sem gyerek:)) marad éhesen, sőt.. néhány kilogrammal gazdagabban tér haza a csodaszép élményekkel együtt :)
A medencék és a part is gyönyörű, tiszta, mindig találtunk üres napernyőt, ágyakkal. A tenger gyorsan mélyül, homokos part, közvetlen a víznél kavicsokkal.
Mindennap vannak programok, zumba, jóga, vizitorna stb., a szabadidős lehetőségek is nagyon jók. (teniszpályák, strandröplabda....) A csúszdapark hatalmas élmény volt.
A szálloda környezete szépen rendezett, gondozott kert, mediterrán növényekkel.
A szobában a franciaágy jó nagy méretű és nagyon kényelmes volt, mindennap volt takarítás, törülköző csere két naponta. A stúdióapartmanok mellett van a főút, éjjel-nappal forgalmas, kicsit zajos a szoba.
A booking.com-on foglaltunk, szobafelszereltségnél az került feltüntetésre hogy kávéfőző is van a szobában. Ez nem volt, csak instant kávé és vízforraló, de az éttermi kínálat és a gasztronómiai élmények miatt ez csak egy apró megjegyzés inkább, nem egy negatív pont az értékelésnél.
- JOANNE (9/5): Caldera Beach hotel has a lot of activities available to families and is a very beautiful resort - The pools and beach were great! It’s very family friendly. No elevators. We were on the 3rd floor. Found a few ants.
- Helena Müller (10/5): - Vi, en familie på 5, havde et helt fantastisk ophold på Caldera Beach Hotel. Fra det øjeblik vi ankom, blev vi mødt med venlighed og et varmt velkommen. Hotellet er perfekt for familier, især med den dejlige strand, der ligger lige ved siden af hotellet.
Som en ekstra overraskelse viste det sig, at hotellet også har et tilhørende vandland, som var gratis at benytte for os med all inclusive – det var virkelig et hit hos børnene og gjorde ferien endnu sjovere!
Maden var rigtig god og varieret, og som én der ikke tåler gluten, blev jeg positivt overrasket over de mange muligheder. Personalet var hjælpsomt og tog hensyn til mine behov uden problemer.
Alt i alt en fantastisk ferieoplevelse
- Daniel (8/5): -
- Lars (10/5): -
- Sigurður Þorsteinsson (8/5): -
- Sifra (10/5): Fijne vakantie voor de kinderen - Het dagelijkse grondige schoonmaken van het appartement. De grote gevarieerde keuze aan eten bij het buffet. Ons bed was erg hard, achteraf bleek dat het bed van de kinderen prettiger was geweest.
- Niamh (6/5): - Great rooms. Lovely Spa treatments. Gorgeous pools. Sunbed shortage. Nowhere on the listing does it mention that this is a VERY family hotel!!! As a result, not even the ‘quiet pool’ is quiet, or restaurant a peaceful place to eat. Location is good that at least you can leave and go elsewhere to get away..
- Antti (8/5): - Hotellin vieressä on myös toinen hotelli jonka alueella sai liikkua ja uida. Omalla hotelli alueella oli vain yksi baaritiski joka sulkeutu jo klo.180å, tästä ei ollut erikseen mainintaa. Kuitenkin olimme ostaneet all in clusive paketin.
- Robert N. (8/5): - Maden var virkelig god og varierende.
Områderne var holdt pænt der
- Nicola (7/5): -
- Emeline (10/5): -
- Anastasia (10/5): - Все было идеально !
- Lubov (10/5): -
- katarzyna (10/5): - Wszystko idealne, lokalizacja, hotel, czystość ,personel oraz jedzienie. Jeden z najlepszych hoteli w jakich byłam!!
- Martti (5/5): -
- Luke (10/5): -
- Hanna (9/5): -
- Zeinab (8/5): -
- Wendy (9/5): We only stayed 7 nights, we enjoyed it mostly, especially seeing the turtles hatch at nigh. If you have kids they’ll enj - Beautiful, clean property located on the beach which is mostly sand but shingles on the waters edge. Also we had a two bedroom apartment with two sofa beds, they are ok for small children but older teens/young adults will find it uncomfortable. Not the usual sofa beds you pull out but literally two small sofas. Usual sunbed shortage, well they had plenty of them but guests obviously enjoy hugging several even though they remain unused most of the day
Also facilities is shared with the nearby hotel
Entertainment was a bit naff when it did happened
Food apart from breakfast was also a bit samey, but maybe I’m not cut out for A/I
- Majchrzak (7/5): -
- alexandra (8/5): Ein schoenes, grosses Hotel direkt am Strand geeignet fuer Familien mit kleineren Kindern. - Aufgrund eines Vorfalls mussten wir die ersten 2 Tage in einem anderen Hotel der Caldera Gruppe verbringen, was wir anfangs nicht gut fanden- wir wurden jedoch hervorragend betreut von dem zentralen Reservierungsbuero der Caldera Hotels, die alles taten damit unser Aufenthalt trotz dieser Unterbrechung schoen wurde. Wir erhielten ein Zimmerupgrade, ein Verpflegungsupgrade und einen shuttel vom airport. Eftichia war immer erreichbar und hat die gesamte Situation sehr professionell, freundlich und zuvorkommend gehandelt. Vielen Dank dafuer! Zum Hotel selber: ich wuerde darauf achten, kein Zimmer im unteren Stockwerk zu buchen, da es noch unter Fussweg Niveau liegt, unser Zimmer war im 3. Stock, geraeumig und mit Aussicht auf das Hotel und seitlich auf das Meer mit einem schoenen grossen Balkon und Kuechenzeile. Der Pool liegt direkt am Meer, was sehr angenehm ist. Das Bufett war abwechslungsreich und reichhaltig und zum Glucke nicht so ueberladen, so dass die meisten Gaetse sich die Teller nicht ueberluden, was ich persoenlich sehr angenehm fand. Die Lage ist super, man kommt schnell in das naechste Dorf, ist nicht weit vom Flughafen und auch nach Chania ist es mit dem Auto ca 20 Minuten. Fuer mich war es etwas voll und sehr familienlastig, d.h. Familien mit kleinen Kindern, der Strand war leider kieselig, d.h. das rein und raus kommen ist nicht ganz einfach, Badeschuhe sind hilfreich. Leider fand ich das Personal an der Pool bar nicht besonders hoeflich, im Restaurant kein Problem.
- David Hua (9/5): perfecto para desconectar! - comida, bebida, personal las habitacion que nos toco era un poco vieja
- Ελένη Αρβανιτιδου (10/5): Τέλειες διακοπές! - Όλα ήταν τέλεια! Πολύ καθαρά! Χαμογελαστοί όλοι! Ευχαριστούμε ιδιαίτερα τον διευθυντή και τα κορίτσια στο μπαρ!
- Danuta (10/5): Wspaniały pobyt już po raz drugi we wspaniałym hotelu - Zacznę od tego, że do Caldera Beach przyjechaliśmy już po raz drugi, co już świadczy o tym, jaką mamy opinię o tym hotelu. I nie zawiedliśmy się, choć wyznajemy zasadę, że dwa razy w to samo miejsce nie jedziemy. To był wyjątek - odstępstwo od tej zasady. I nie zawiedliśmy się. Zacznijmy od tego, że położenie hotelu, tuż przy prywatnej plaży, jest wspaniałe. Można naprzemiennie pławić się w ciepłym morzu i wspaniałym, czystym i ciepłym basenie.
Otoczenie hotelu pięknie zorganizowane: palmy, kwiaty, zadbane trawniki. Pokój mieliśmy studio w tzw. przyziemiu. Dla nas SUPER. Salonik z sofą, łazienka, zamknięta, osobna sypialnia i balkonik. Dobrze działająca klimatyzacja. Lodówka, ekspres przelewowy do kawy, kuchenka, zlew, talerze, garczki itd.
Personel hotelowy to życzliwi, pomocni ludzie, zawsze uśmiechnięci - po prostu profesjonaliści. Jedzenie: ech, tu to w ogóle trudno znaleźć odpowiednie słowa - WSPANIAŁE i PYSZNE. A jeździmy po całym świecie, zatrzymujemy się w naprawdę wysokiej klasy hotelach, więc nasza opinia nie jest oparta na skromnym materiale porównawczym. Podobnie drinki - bardzo smaczne. Wino i piwo - do oporu, jeśli ktoś chce raczyć się nim nawet od rana do nocy. Po prostu podchodzi do stanowiska i sobie serwuje.
I tylko dodam, że pewnie w przyszłym roku na pożegnanie lata znowu tu zawitamy. Bo to miejsce idealne na spędzenie kilku dni na "nic nierobieniu", cieszeniu się pysznym jedzeniem, pogodą w relaksującym otoczeniu. Już się cieszę na kolejny pobyt :)
- Daniel (10/5): -
- Daniel (10/5): -
- Ida (8/5): Easy & convenient stay for a family of five - We enjoyed our stay! Nice pools, beach access, decent food at the buffet. Overall easy and convenient with children. I have some minor complaints, but when they add up it did have a negative impact on my perception of the hotel. In our room we had broken lamps, dirty terrace floors, the bedroom TV was installed pointing more towards the ceiling than the bed without possibilities to adjust the angle, there were lots of ants in our hallway and bathroom and the sofas in the living room were quite dirty and worn. The bathroom needed a reno.
The bathrooms connected to the restaurants/pools were often dirty/smelly/clogged. They definitely need a reno, preferably there should be more bathrooms and more frequent cleaning.
- Lefranc (8/5): - Les différentes piscines, le parc aquatique Le manque de variétés au restaurant. Les entrées toujours identiques peu de plats locaux
- Olejarz (10/5): - Bardzo miła obsługa. Duża ilość basenow, zjeżdżalni, leżaków. Bezpośrednio przy plaży z ratownikiem i leżakami.
- ΑΔΑΜΑΝΤΙΑ (8/5): Αρκετά καλό! !! - Πολύ καλό φαγητό, τέλειο waterpark,
μεγάλοι χώροι, μπροστά σε παραλία
Το εστιατόριο πολύ άνετο, καθαρό και μεγάλη ποικιλία στον μπουφέ, η ασιατική βραδιά καταπληκτική!!! Το δωμάτιο ήταν αρκετά παλιό, χρειάζεται οπωσδήποτε ανανέωση, το ίδιο και οι πετσέτες ,κάποιες ειχαν τρύπες ! Οι κοινοχρηστες τουαλέτες πολύ βρώμικες και παλιές.
- Konstantinos (7/5): A nice stay at a hotel with very friendly staff - Quite helpful staff! Sakis and Alexandros helped us big time! The pool was nicely located near to the breakfast and lunch restaurant. A bit old feeling at the facilities. Quite many AC units were noisy at the outside. In our room the inside AC units were noisy as well.
- Markéta (8/5): Great food and facilities but far from other places - Big variety of food, we really liked all dishes. Good quality drinks - not any cheap alcohol but not all drinks are included in all-inclusive. We liked that there are more pools to use. You can borrow a beach towel and have it changed every 3 days. Free beach access with sunbeds but the beach is not that nice - full of stones. Very good WiFi, I could use it even on the beach. Beautiful plants and garden around the rooms. The place is far from other cities or places to visit and you can not rely on the public transport. Almost no entertainment during the day, ants everywhere, even in the room. The desserts can be more international - not everyone likes the creamy Greek desserts.
- Achioures (1/5): Απαράδεκτο! - Τίποτα! Καθόλου σεβασμός στον πελάτη. Αρχικά μας έδωσαν δωμάτιο χωρίς κουζίνα παρόλο που ειχαμε κλείσει με κουζίνα. Αφού το αναφέραμε μας μετέφεραν σε αλλο δωμάτιο το οποίο δεν είχε ντουζιέρα με αποτέλεσμα το μπάνιο να πλημμυρίζει και να κινδυνεύουμε να γλιστρίσουμε. Επίσης η κουζίνα του δωματίου είχε ΑΠΕΙΡΑ μυρμήγκια. Την επόμενη μερα μας ξανα μετέφεραν σε αλλο δωμάτιο. Αναγκαστήκαμε να πακετάρουμε 3 φορές τα πράγματα μας έχοντας μαζί μας κι ένα μικρό παιδί. Αυτο ειναι ντροπιαστικό!
Επίσης, η τηλεόραση δεν δουλευε σε κανένα δωματιο και τα κρεβάτια ηταν πολύ άβολα.
Επίσης, το φαγητό σε γενικές γραμμές ηταν πάρα πολύ κακό. Άθλια γεύση τα περισσότερα πιάτα! Ψάχναμε να βρούμε κάτι που να τρώγεται...Είχαμε all inclusive και παρόλα αυτα τρώγαμε συνήθως εκτός ξενοδοχείου.
Τέλος, η θάλασσα κάτω απο το ξενοδοχείο έχει συνεχεια μεγάλα κύματα με αποτέλεσμα να μην μπορείς να κάνεις μπάνιο. Αναγκαζομασταν να μετακινηθούμε με το αυτοκίνητο για να πάμε κάπου που να μπορούμε να κάνουμε μια βουτιά της προκοπής.
Συνολικά ηταν μια πολύ αρνητική εμπειρία. Δεν βρήκαμε κατι θετικό στη διαμονή μας.
- Annemette (8/5): -
- Marta (8/5): Hotel amb bones instal.lacions i un buffet lliure molt complert - Hotel molt ben equipat i amb un buffet molt complert Els horaris per sopar son molt ajustats, ja que a les 21:00, ja no et deixen accedir al menjador i si has marxat a fer alguna excursió per la illa es fa molt dificil arribar a temps per poder sopar
- Geoffroy (9/5): Un excellent rapport qualité prix, un emplacement idéal, on y retournera avec plaisir. - La nourriture, l’emplacement et les animations. Les appartements très confortable. Le personnel très aimable. Le lit de la chambre était un peu inconfortable mais les banquettes pour les enfants étaient top.
Le ménage pourrait être un peu plus pro actif.
- Angelo (9/5): -
- Livia (9/5): - Hôtel très bon rapport qualité / prix pour un hôtel 4* en Crête
All Inclusive plus que correct
Bien situé
- Charlotte (6/5): Bon resort familiale sans plus. - Nous avons apprécié la gentillesse du bagagiste à l’arrivée Ainsi que le réceptionniste.
Nous avons aimé la chambre qui était très spacieuse et joliment décorée.
Le choix de nourriture au restaurant. Nous avons trouvé l’hôtel globalement très sale.
A notre arrivée deux serviettes étaient sales dans la chambre l’une avec du fond de teint et l’autre était mouillée sur le sol de la salle de bains.
Il y’avait également des cheveux dans l’évier et sur le pommeau de douche ainsi que du sable dans la baignoire.
Pourtant nous sommes arrivés tardivement la chambre n’a donc pas été faite correctement et pas vérifiée.
Les toilettes et douches communes étaient extrêmement sales.
L’ascenseur et les portes vitrées du hall avec des traces de doigts et de bouches d’enfants cela devrait être nettoyé régulièrement surtout dans un resort familiale.
Au restaurant les tables étaient débarrassée après un long moment l’organisation n’était pas bonne.
La qualité des boissons froides et chaudes était vraiment mauvaises.
Nous n’avons pas apprécié qu’il faille traverser la route pour accéder au water park et une fois là-bas aucun service de boisson ou de restauration avec des enfants cela oblige à une organisation qui rend tout cela pénible.
Nous n’avons pas apprécié devoir nous rendre au spa à notre arrivée pour récupérer nos serviettes cela devrait déjà être en chambre. Si c’est pour vendre les services du spa le personnel devrait faire une présentation au moment des déjeuner mais ce n’est pas aux clients de devoir faire l’effort de se rendre là-bas surtout après un long trajet.
Beaucoup de choses ne sont pas inclus dans le services all inclusive.
Les transats mériteraient d’être renouvelés.
- Vanessa (10/5): - Toboggans à l entrée payant
- GABRIELE (4/5): Camera differente da quella acquistata. Poca attenzione all'insoddisfazione del cliente - Struttura valida con molti servizi Ci hanno fornito una camera diversa da quella prenotata (appartamento). In bagno non c'era box doccia ma solo una tenda, in compenso era presente uno spazzone per pulirsi da soli il bagno. Facendo la doccia alla sera la mattina dopo il bagno era ancora bagnato. La camera era molto più piccola di quanto scritto. Se vi danno la camera 502 chiedete subito il cambio. Noi abbiamo chiesto un cambio sia la sera appena arrivati sia il giorno dopo e nulla è stato fatto con la scusa che non c'erano altre camere disponibili. Alla fine del soggiorno sono riusciti a dire solo "ci dispiace" senza proposte di sconto o altre iniziative per limitare l'insoddisfazione.
- Carsten (8/5): Sonniger Urlaub am Strand. - Gute strandnahe Lage, gepflegte Anlage, sehr gutes Frühstücksbuffet. Kostenlose Liegen, Sonnenschirme und Strandhandtücher. Die zusätzlichen Schlafsofas waren zum Schlafen nicht wirklich zu gebrauchen, sie waren sehr unbequem und schmal.
- vasilis (7/5): -
- stéphanie (10/5): - Super hôtel en famille avec enfants, parc aquatique exceptionnel inclus, activités, plusieurs piscines de différents niveau pour jeunes enfants. Kids club payant. Buffet enfant dans le restaurant avec vaisselle pour enfants. Petite salle de jeux, baby lounge bien équipé et climatisé. Glaces à volonté dans le all inclusive. Bref, tout est fait pour que les enfants s'y sentent bien et facilité la vie des parents. À l'exception des accès, beaucoup d'escaliers dans tous l'hôtel ce qui est compliqué avec une pousette. Mais la crête est fait ainsi, beaucoup d'escaliers dans tous les hôtels.
Accès Plage directe depuis l'hôtel, serviettes fournis par l'hôtel, transats gratuit.
Le personnel au top, même les serveurs du restaurant au petit soin. Spécial dédicace à Mamadou qui parle un peu français et qui a été adorable avec nous.
Établissement propre bien entretenu.
Buffet très varié et très correct Kids club payant
Horaire de fermeture restaurant le soir , trop tôt
Manque du thé à la menthe
Aménager des accès pour circuler avec une pousette
Ne pas fermer l'aqualand le lundi
- Gabriele (9/5): -
- Leanne (8/5): Amazing food! - The choice of food was exceptional with different themes each evening. So much to choose from, freshly cooked and very tasty. The cleaning staff were very friendly and polite. There were lots of different pools with plenty of sunbeds around the upper smaller pools. We didn't use the water park; however, we heard it was good fun. When we arrived late in the evening, the front desk was understaffed with only one man working. No information was provided and we had to work out things for ourselves. Sandwiches and fruit smoothies were provided though which was a nice touch. We had requested a baby cot which we didn't have in our room - we were told one would be brought up straight away however this wasn't rectified until the morning. The showering facilities on the evening of check out were very disappointing - was very dirty, and basically just like a hose. This was a shame as the rest of the place was spotless.
- Salminen (9/5): - Excellent service, good food in the all inclusive buffet. One dinner is allowed to change into a la carte dinner when you make a booking. I recommend this; the food was very good. Snack bar had good variety of food as well. Hotel has many pool areas which were well kept. We had a 2 bed room apartment which had 3 air-source heat pumps that kept the room well cooled. The waterpark was only partially opened eventhough it should have been already fully opened. Only the part for smaller kids were open and the bigger slides were still under construction (July 2025). Some very small ants in the room, but the cleaning lady poisoned them.
- Gary (9/5): - Swimming pool was lovely and right on the beach.
- Justyna (8/5): Nice family hotel - We recently stayed at Caldera Beach Hotel and it feels like two hotels merged together, giving guests access to plenty of amenities. There are a few nice pools and even a waterpark (extra charge). The location is a bit far from the city, but great if you’re looking for a more relaxed stay.
- Birgitte (9/5): -
- Vivien (10/5): -
- Konstantinos (5/5): Passable but not memorable. Bonus is the proximity to the city for better dining - The gardens were wonderfully maintained. Many swimming pools. Helpful and friendly staff The smell of dampness in the room. The lack of enough sun beds. This forces people to reserve them with towels. The buffet offers a wide selection but often some dishes are cold. The eggs at breakfast are powdered, so only go to the omelet station for fresh eggs. No fresh juices, only concentrate
- Šimek (8/5): -
- Albert (8/5): Services et propreté - C’est un hôtel all inclusive mais assez calme Beaucoup de gens
- Barcelli (10/5): Super Villaggio Turistico TOP - Posizione ottimale per visitare le spiaggie famose di Balos e Elafonissi. Mare fronte il villaggio comodissimo sulla spiaggia di sabbia. Ottimi servizi e piscine ovunque, scivoli d'acqua sul retro villaggio spettacolari anche per gli adulti. Alloggi bellissimi , comodi e puliti, ogni giorno tutto nuovo.
Personale super eccellente, è al Top di tutte le strutture che ho frequentato. Bravissimi!! Spiaggia di sabbia ok , un po' meno a riva dove ci sono ciottoli e il mare subito và subito alto ,non è adatto ai bambini.
- Riia (10/5): -
- Tony (8/5): -
- Oleksandr (8/5): -
- Eman (8/5): -
- Line (8/5): - God morgenmad, altid et bord at få. Booking har glemt at skrive at det er et all inclusive hotel, rigtigt godt for børnefamilier. Fantastisk sted for børn. Fedt med et helt nyt vandland. Hotelværelset er en smule mere slidt, end man kan se på billederne.
- Purgatorio (9/5): Fantastic!!! - The pools are great. Food is really good.
- katie (10/5): Fantastic stay. Amazing food. Great facilities. Loved Crete. - The buffets were amazing. We enjoyed the different theme nights where there was food from different places. There was food available all day and the free drinks included wine and cocktails. The waterslides at the back of the property were great fun. The location was great, right on the beach and main pool was fantastic. We liked the little pools and bar at the back near our appartment. Our appartment was perfect for our family of 5, each child had their own space and it was nice and cool. Great views too. Nothing!
- Ivanova (9/5): -
- Martin (8/5): -
- Orgusaar (6/5): -
- Vanessa (9/5): Fantastisch! - Hoeveelheid zwembaden Niks
- isak (6/5): Aucune animation et le sourire des salariés restent à desirer - L’emplacement La nourriture
- Daniela (9/5): Polecam hotel dla rodzin z dziećmi. Ciepła woda w dużym basenie, aquapark na duży plusJedzenie świetne, obsługa również. - Jedzenie, czystość, bliskość morza, duży basen. Mogłoby być więcej atrakcji dla dzieci, zwłaszcza wieczorem ;)
- Hamed (9/5): -
- Laszlo Matyas (9/5): Great place with children - Beachfront location. Great food. Kind staff. Very child friendly. Great all inclusive. Softer than average bed. A bit isolated, but restaurants, shops and bus stop nearby.
- svetlana (6/5): -
- Cyrielle (9/5): -
- Henry (8/5): Good value for money all-inclusive travelling with kids - Location, pools and the waterpark was a nice bonus. The rooms are slighly outdated and e.g. beds were quite hard to our taste.
- Johanna (8/5): - Ranta ja uima-altaat. Aurinkotuoleja oli riittävästi. Aamiaisella munakaskokki. All inclusive oli aina aika samanlainen ja siihen kyllästyi nopeasti lukuun ottamatta Aasia-teemaista illallista lauantaina, mikä oli mukava yllätys. Uima-altaat menivät kiinni aivan liian aikaisin.
- Katharina Vågan (8/5): Flott barnevennlig hotell med fantastisk mat! - God plass, fine romslige rom, hyggelig personal og en helt fantastisk buffet! Skikkelig friske råvarer, rent og ordentlig. Iskaffen er også skikkelig digg 😊 Kunne vært bedre treningsrom med mer utstyr og plass til flere.
- pernille (9/5): -
- Usxhi (8/5): Das Preis/Leistungsverhältnis für 1 Studio für 1 Person ist unverhältnismässig zu teuer. - Die Lage am Strand mit viel Natur rechts und links und keine hohen Hotelgebäuden.
Grösse der Studios mit zwei Betten in je einem Zimmer möglich.
Sehr angenehme Gäste die zahlreichen Nordländer. Alles nette Familien, die sehr positiv auffallen. Die Anordnung der Anlage mit einem hinteren Teil hinter einer befahrenen Strasse. Unser Zimmer war hinter der Strasse im hintersten Teil. Meine Erwartung, in der Nähe des Strandes untergebracht zu sein, wurde bei der Ankunft herb enttäuscht . Wir wären gerne im vorderen Teil untergebracht gewesen.
Auch nach mehrmaliger Anfrage wurde der defekte Fön nicht ausgetauscht. Der Abflussstöpsel im Waschbecken wurde nicht überprüft, nachdem er sich nicht mehr entsperren liess.
- YI (10/5): Everything is awesome. Thanks and will recommend this hotel -
- Elena (9/5): - Breakfast was really good, lots of options available. We loved the pool bars, the staff there was really nice, great coffee. Room was clean, beds comfy.
- sylvain (7/5): Le complexe et la cuisine. Top. Bien situé. Mais la propreté est le point à améliorer - La qualité des buffets tres bien .le personnel agréable Le cadre magnifique L accueil pour la langue française MR Costa quand il était présent parlait français ce qui était appréciable. Mamadou également. obliger de changer de chambre la terrasse très sale et l eau s infiltrait sur les murs d’où sur le carrelage et moisissures sur la pierre. Odeur. La terrasse était petite et ruisselait D eau. L autre chambre. Tuyau flexible douche et la bombe du bac. Infecte. Et la finale. Matelas rempli de taches. En résumé la propreté est à revoir pour un tel prix
- Topias (8/5): Topias - Ystävällinen henkilökunta, allasalueet siistit ja isot, lähellä merta. Osa huoneista kaukana merenrannasta. All-Inclusive snäck bar vaatisi enemmän vaihtelua. Joka päivä samat nugetit tarjolla.
- Ingrid (7/5): - Fint hotell för övrigt (se nedan) Då vårt rum var beläget "vägg i vägg" med den "lugna poolen " kändes det väldigt fuktigt i rummet, sängkläder fuktiga.
- Panos (10/5): - Great hotel and very kind staff. Many thanks to Elli,front office manager, she helped us with anything we need it.
- Klaudia (10/5): Magical place - If you have a family, it's a great place for you.
The beach was RIGHT there! Clean, safe and beautiful. The sea was stunning, you could see the seabed through the water.
Lots of activities for kids, day and evening. The food was also very good, breakfast and all.
About 35-40 minutes to Chania by bus. You can also rent a car to travel to other parts of the island.
- Laura (8/5): -
- Danuta (10/5): Wspaniałe 10dniowe wakacje! - Wszystko było super! Piękne baseny, espaniałe kedzenoe, przemiły personel. Na pewno wrócimy.
- Emilka (8/5): Hotel dobry na wypoczynek, natomiast wieczorami brak atrakcji, przez co pobyt był nudny - Odległość do plaży, ładny wygląd hotelu Brak wieczornych animacji
- Jarmo (8/5): -
- Daria (10/5): Bardzo fajny hotel ze wszystkimi udogodnieniami. Niedaleko przystanek autobusowy. Blisko Chani. Smaczne jedzenie, blisk -
- Barbara (10/5): -
- Olympia (8/5): - Ένα πολύ ωραίο κατάλυμα με πολλές παροχές Το στρώμα χρειάζεται αλλαγή
- Pia (8/5): -
- Christine (9/5): - The staff were all very helpful and friendly in all departments, including reception, restaurant staff and room cleaners . The food was good and restaurant well organized.
Guest services did an excellent job.
- Dobos (10/5): A szállás tökéletes lenne egy színesebb éttermi és bár kínálattal. Kikapcsolódásra tökéletes, de érdemes kinti ebédeltek - Nagyon kedves a személyzet, mindenben azonnal segítenek. A szobák tiszták és jól felszereltek. Kiváló hely kikapcsolódáshoz. Mivel mi a tengerpartot preferáljuk és all inclusive ellátást foglaltunk a bárok túl messze helyezkednek el a parttól. Az italok nagyon limitáltak, és minőségtelenek. Maga a poharak mérete is nagyon kicsi, így az italrendelésnél a bárban feltorlódnak a sorok. A büfében az ételek is nagyon egyhangúak, szinte minden nap ugyanaz a felhozatal és mindennek egyforma az íze. 8 éjszakát tötöttünk el, 4. nap után éttermek után kellett néznünk mert már nem tudtuk megenni a szállodai ételt.
- Zsolt (10/5): Perfect stay for a family with a baby - The location is great, it is close to the beach, the pool is very clean. The location is not overpopulated, there are amenities for kids, the food was very delicious and we had a huge variety to chose from every day. In the room we received a glass of wine and a fruit plate as a welcome gift, and the fridge was full with water and soda drinks, yay! But during our stay the fridge wasn't refilled so we had to fill up our empty bottles with water from the restaurant, but in the penultimate day the room service took all of our empty bottles so we had a night without water (we drank tap water, but I don't know how clean was it), and we couldnt bought bottles of water neither in the restaurant neither in the bar.
- Trudy (8/5): Schoon en rustig - Mooie schone appartementen van alles voorzien. Ligging pal aan het strand. Prima ontbijtbuffet .
Goede airco.
Handige supermarkt en souvenirwinkel naast het hotel Wij moesten met drie koffers 3 trappen omhoog . Wel een gemis dat er geen lift is. Wij hadden een kamer helemaal achteraan in het complex. Dan moet je een flink eind lopen voordat je bij zee en het restaurant bent. Personeel bij de receptie niet erg vriendelijk . Locatie is wat afgelegen. Maar er gaat wel een bus naar dichtbijzijnde dorp of chania (20 min)
Bij het hotel zelf is voor jongeren tussen de 15 en 25 heel weinig te doen. Luie animatie
Photos