Galleria Hotel Pyramids View

Location: Masaken Kafr Al Gabal, Giza, eg

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - Anytime

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Ironing service
• Hot tub/Jacuzzi
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Grocery deliveries
• Kid meals
• Shared kitchen
• Public transport tickets
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Covered parking
• Horse riding nearby
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double or Twin Room with Pyramids View

  Max Occupancy: 2 (2 Adults)

• Quadruple Room with Pyramids View

  The fireplace is the standout feature of this quadruple room. This air-conditioned quadruple room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with mountain views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Sofa
  • Dining area
  • Electric kettle
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• King Room With Pyramids View

  The fireplace is the standout feature of this double room. The spacious double room features air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Sofa
  • Dining area
  • Electric kettle
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Single Room with Balcony

  The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

• Twin Room with Balcony and Pyramids View

  This twin room's special feature is the fireplace. This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Sofa
  • Dining area
  • Electric kettle
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Triple Room with Pyramids View

  This triple room's special feature is the fireplace. This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Sofa
  • Dining area
  • Electric kettle
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Quadruple Room with Balcony - Pyramids View

  The fireplace is a top feature of this quadruple room. This air-conditioned quadruple room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with mountain views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Sofa
  • Dining area
  • Electric kettle
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• merola (10/5): - That's best place ever I highly recommend this place , staff very helpful and view amazing Non
• Sofia (10/5): - I have already stayed 4 nights, it was more than wonderful. I liked the place very much since it's very near to all touristic places, location wonderful, staff friendly and all services were very good. I strongly recommend it.
• Abdo (10/5): - فندق ممتاز ونظيف جدا
• merola (10/5): - An exceptional hotel, I thoroughly enjoyed my stay, and the staff's treatment was outstanding Nothing
• Islam (10/5): - ناس محترمه جداً جداً والفندق نظيف جداً واقامه ممتاذه ❤💚 موقع الفندص
• Lucia (10/5): - Calm accommodation with best view on one of the seven wonders of the world
• Sofia (10/5): - Amazing hotel with a perfect location, clean rooms, and very friendly staff. The service was excellent and the view was beautiful. I really enjoyed my stay and would definitely come back again! Nothing
• Ziad (10/5): Such a lovely people in galleria pyramids hotel 🫶🏼 - I had a really great experience at Galleria Pyramids View. The hotel was clean, comfortable, and the view was amazing. What made the stay even better was the staff — everyone was very kind, respectful, and always ready to help with anything we needed. Their hospitality made us feel very welcome and comfortable during the whole stay. Thank you to all the team for the great service, and I definitely recommend this hotel to anyone visiting Cairo! Nothing bad 🙌🏼
• ahmed (10/5): - Amazing stay, great staff, and perfect location! ⭐️ Nothing
• merola (10/5): - Overall everything was amazing Non
• David (10/5): - Perfect view Non
• merola (10/5): - Everything was so good in this hotel thankyouuhhh Non
• ahmed (10/5): - Amazing stay, friendly staff, clean rooms, and perfect location, everything was excellent. Highly recommended! Nothing
• David (10/5): Good price for a perfect stay - Amazing stay! The hotel was clean, comfortable, and the staff were very friendly and helpful. Great location and excellent service. I really enjoyed my time there and would definitely come back again. Highly recommended! Nothing
• Raffaele (7/5): -
• Chiara (10/5): - È un hotel gestito da ragazzi giovanissimi che ci mettono tutto il loro impegno per rendere perfetto il soggiorno degli ospiti. La terrazza con la vista delle piramidi è unica e suggestiva, la colazione molto abbondante e la camera appena restaurata. Se avete bisogno di fare delle escursioni, chiedete ai titolari che ci sapranno consigliare benissimo.
• Sylvie (1/5): Fuite - L’établissement a annulé ma réservation le jour 3h avant mon arrivée j’étais dans l’avion et l’atterrissage j’ai découvert que nous n’avions plus d’hôtel j’y suis allée avec la confirmation de réservation booking mais ils n’avaient plus de place. Ils m’ont redirigé vers un hôtel plus cher dans une chambre, plus petite où il n’y avait que deux lits alors que j’étais avec mes deux fils de 26 et 22 ans ils voulaient nous rajouter un matelas au sol. C’est inadmissible nous avons atterri à 11h du matin et avons trouvé un hôtel à 17h30 avec tous nos bagages. Je n’ai rien aimé puis que je n’y suis pas allée
• giulia (1/5): Non fatevi fregare - Nulla. Tutto, hotel fatiscente descritto come una bellissima struttura, quando sei dentro scopri che tutto ció che era descrtitto nel sito on-line in realtá non esiste, sembra essere soltanto uno specchietto per le allodole!
• Phil S (2/5): Hotel Not As Described - Shouldn't Be Operating! - Located relatively near the main Giza attractions ✔️. Great view of the Pyramids from the upper terrace✔️ Great shower! 1st impressions weren't great, but accepted we did arrive late in the evening. The room with terrace we booked was available but no safe access to it wasn't possible - very low unsafe wall height (less than 12 inches) and no safety rail. The other 'available' room just wasn't clean! The bathroom smelled bad with unsightly grimy grouting. The nearest Mosque must have been about 50 metres away as calls to prayer were impossibly loud! There are only 2 of the 4 accommodation floors available. The other two undergoing significant renovation/renewal! Work going on all day and into the early hours! Restaurant is little more than a canteen! A hatch with a 'chef' who'll prepare food as best he can with a microwave and a couple of gas rings. Food hygiene didn't appear too of his agenda! Glass topped tables damaged and unsafe. No coffee bar as advertised ❌ No A la Carte menu ❌ No Bar as advertised ❌ Imo - this 'Hotel' is nothing like it appears on the site/platform. The services it offers aren't available. It should not be open until it's properly ready. So bad we moved out after two nights.
• Jessica (10/5): Estancia excelente - Las vistas de la terraza son increíbles y el personal muy atento, agradable y siempre pendiente de que estés cómodo y bien. Nada en concreto, todo MUY BIEN
• Giovanna (9/5): -
• Mark (7/5): We caught a flight from Sharm el Sheik only to visit the Gem so only stayed for 2 nights and chose this hotel for its lo - Very close to the GEM and the pyramids and very friendly staff
• Eftychia (4/5): الإطلالة الرائعة لا تضمن إقامة جيدة. - We booked this hotel cause the reviews were amazing. Such a disappointment 😔 We thought it will be a very nice experience cause when we arrive everything looked fine. But we were wrong. Miscommunication Lies Poor breakfast During our stay, they never cleaned our room Day 1 we asked for soap and shampoo, supposed to be already in the bathroom, they brought us some samples, literally, after 2 hours from the moment we asked for them. Day 2 they forgot our breakfast Day 3 and 4 and 5 and still haven't cleaned the room. Of course we requested or they suggested it. Elevator was broken and our stay was at the top floor. Last day and because they messed up with everything, offered free drive to the city and airport. Fun fact:*We arranged a city tour with them and we supposed to finish at 4pm and by 1pm she was done with us. Funny thing is that we both speak Arabic but we didn't say anything the whole time and we understood everything she was saying about us.Can you imagine? Oh boy, it was hilarious, we couldn't even get angry. I dismissed her and we continued our ride. Last day my husband spoke to them in Arabic and they were in shock. Personally I didn't want to, I had enough.
• yu (10/5): - 这家酒店非常好，露台非常漂亮，看金字塔没有遮挡，早餐很棒，性价比很高。工作人员服务特别好，还有欢迎饮料。
• Monique (1/5): GOLPE EM QUADRILHA EM GIZA. NÃO SE HOSPEDE NA REGIÃO E MUITO MENOS NESTE HOTEL. - Nada FUJAM DESTE HOTEL! Pior experiência com o booking e com hotel na vida. Viajo recorrentemente e já estive em mais de 40 países e nunca me aconteceu algo parecido. Ao chegar no hotel para realizar o check-in fui informada, de forma surpreendente, que não havia acomodação disponível, apesar de a reserva ter sido feita com antecedência. Como “solução”, tentaram me realocar em outro hotel dito "similar" (na verdade muito inferior). Quando cheguei no outro hotel e vi a diferença, recusei a proposta. Em seguida tentaram me convencer a ficar em um terceiro hotel, melhor que o anterior, porém sem disponibilidade para o período todo que precisava. Novamente tive que recusar, pois não deixaria minha reserva da noite do 31/12 ao 01/01 (altíssima temporada) em aberto. Questionei ao funcionário por que não fui avisada previamente sobre a indisponibilidade, já que a reserva estava confirmada. Mas o atendente, com inglês limitado, não soube explicar. Também perguntei por que, ao tentar simular uma nova reserva no mesmo hotel para a mesma data, o sistema do Booking ainda indicava disponibilidade, se supostamente não havia quartos. Mais uma vez, não obtive resposta. Isso reforçou minha suspeita de que se trata de uma prática deliberada para atrair turistas e, posteriormente, realocá-los conforme a conveniência do hotel, muitas vezes para estabelecimentos nas redondezas e de padrão inferior. Inclusive, já havia lido relatos semelhantes sobre esse tipo de golpe em comentários de outros hotéis, justamente os quais evitei ao planejar minha viagem. Fui coagida pelo hotel a cancelar a reserva para conseguir meu dinheiro de volta. Diante da falta total de confiança, da pressão exercida e da situação de extrema vulnerabilidade, acabei cancelando para poder buscar outra acomodação por conta própria.
• Ö BINE (1/5): kein Service, Vereinbarung nicht eingehalten,Urlaub ruiniert,Stornierungsangebot 4 Std vor Ankunft - Zuerst meldet sich das Hotel 2 Tage vorher und heißt einen herzliche Willkommen und bietet Transfer, Ausflüge usw an. Da ich bereits vorweg alles fixierte, benötigte ich davon nichts. 4 Stunden vor Ankunft teilen sie mir mit, dass ich stornieren soll, trotzdem zu ihnen fahren soll und an der Rezeption zeigen sie mir ein anderen Hotel ohne Details. Wie kann man so mit Kunden umgehen, das hat mir eine Menge Nerven und Ärger gekostet. Noch dazu war der Betrag von meiner Kreditkarte 10 Stunden vorher abgebucht worden. Musste mir ein neues selbst Hotel suchen, ....... Angeblich machen sie das öfters. Nicht zu empfehlen, Kairo ist sowieso nicht touristenfreundlich und sie halten sich alle an keine Verträge, egal ob Hotels, Taxi,.... Sehr schade, dass sie so eine Einstellung zu Touristen haben, obwohl wir Ihnen Geld in das Land bringen und die Wirtschaft ankurbeln. Extrem enttäuscht und noch nie so etwas in einer Stadt erlebt.
• Uros Pumpalovic (8/5): -
• Luca (8/5): - Splendida terrazza vista piramidi per una colaziome molto buona. Staff disponibile e cortese Unico neo il bagno della camera (cattivo odore e non proprio moderno)
• Martina (1/5): Terribile! Non prenotate in questo albergo - Nulla, è stata una completa truffa. Una volta arrivati ci hanno detto che non avevano le nostre stanze prenotate, nonostante le avessimo bloccate tre mesi prima, per cui ci siamo ritrovati alle 20 di sera a dover cercare un altro alloggio Nulla
• Laura (1/5): Arnaque et booking pas mieux - Ils nous ont transféré dans un autre hôtel, grosse arnaque. Nous nous sommes faits engueuler pas le propriétaire de l’autre hôtel car soit disant il n’était pour rien. L’hôtel Galleria nous a demandé d’annuler la réservation booking et payer en cash l’autre hôtel. Inadmissible. Grosse arnaque. Je ne réservais plus sur booking. Pas de réaction du service client. Prise en otage face à l’urgence de trouver un logement rapidement.
• huth (10/5): -
• Stefania (9/5): - Il panorama delle piramidi dalla terrazza La colazione
• nat (9/5): -
• muzaf (10/5): -
• andrze (10/5): -
• Shuaib (10/5): جيد جدا - كانت إقامتي هنا جميلة. الموقع مثالي، والإفطار كان فيه خيارات كثيرة، والموظفون كانوا جدًا طيبين معي لاشئ
• ashrafsarsour (10/5): ممتاز جدا - فندق رائع بموقع مثالي. الإفطار كان متنوعًا ولذيذًا، والموظفون كانوا مهذبين ويهتمون بالضيوف
• Saeed (10/5): - هذا الفندق يتمتع بإطلالة رائعة على الأهرامات لاشئ
• swely (10/5): - staff is great and the view is very nice
• Alessandro (10/5): - The location in the hotel was great also the staff was awesome and helpful Nothing
• Abdel (10/5): - L’accueil est chaleureux. La vue sur les pyramides est très agréable. Je recommande
• Frank (10/5): - Our vacation was wonderful, the staff was very friendly and helpful, the room has amazing view on pyramids We are booked pyramids day tour it was nice with a great tour guide Omar he was professional tour guide . Nothing
• Laura (1/5): -
• Ferdoushi (1/5): - Nothing. Actually the owner suddenly told that our reserved room had problem. They took us to another hotel. And service was so bad. It was so bad to be there. I was with my child. They didn't provide us breakfast one day. Everything was really so bad
• Vasyl Dekhterov (5/5): - Красиво вид на пирамиды. Персонал дружелюбный, спасибо. Отель 1й день как открылся. Первые 2 этажа были готовы, 3 и 4 этаж на стадии ремонта что немного не понравилось. Кухня на крыше, завтраки честно говоря оставляют желать лучшего!!! Надеюсь в дальнейшем исправляться. Выбора завтрака не было, честно говоря Фаст фуд. Ещё не были нормальной шумоизоляции окон, рано утром ужасно было слышно громофон с их утренней молитвой что будило и шум улицы также было слышно очень. Вид из окна был на стройку, а в описании было на пирамиды.
• Λιωτα (8/5): Καλή σχέση ποιότητα τιμης - Το προσωπικό ήταν ευγενεστατο,εξυπηρετικοί,φιλόξενοι,συμπαθεαστατοι και έτοιμοι για οποιαδήποτε βοήθεια.καλη τοποθεσια Είχε αρκετά προβλήματα σαν κατάλυμα,δεν υπήρχε ίντερνετ,σε κάποια δωμάτια δεν είχε αρκετό ζεστό νερό για ντουζ
• Yumi (3/5): おすすめしません - ルーフトップからの景色 壁がとても薄くて屋外の通行人や車の音、廊下にいる他のゲストの声がすべて聞こえてきます。毎日朝方3時ごろに隣の建物からアザーン（礼拝を呼ぶ音楽）が爆音で流れてきます。旅行で疲れてる中、このような騒音でぐっすり寝ることもできません。 部屋のシャワーは壊れていてスタッフに言っても直してもらえず、蛇口を使っての入浴でした。 また、違う日本人のゲストがオーバーブッキングをされていてトラブルにあっていました。（他の系列ホテルに連れていかれていました） その他色々ありましたが、キリがないのでとりあえず日本人でこのレビューを見た方は予約しないことをお勧めします。
• Reine (10/5): A hidden gem with breathtaking pyramid views - Exceptional value for money. The hotel itself is beautiful, very clean, and every room has a direct view of the pyramids, which is truly magical. The breakfast was rich, delicious, and served with an incredible view. The staff were extremely friendly and welcoming—we honestly ended up becoming friends by the end of our stay. Once inside, the experience exceeded all expectations. The road leading to the hotel is bumpy and looks a bit sketchy, but this is quite common around many hotels in Egypt and not specific to this property.
• Dmytro (1/5): -
• David (2/5): - Vue sur pyramide et ptit déj Rien C etait sale, menage pas fait, draps sales, inrerrupteurs sales...mal insonorisé (on se serait cru dans la rue)
• Lorenzo (8/5): Ottima vista - Posizione ottima per visitare piramidi e museo. Bella vista dalla terrazza durante la colazione. Camera spaziosa. Colazione buona (salata). Organizzazione da migliorare. Ci siamo presentati entrambe le mattine alla colazione alle ore 8 (come da orario riferitoci) ma purtroppo l'abbiamo ricevuta alle 9.30.
• laura (3/5): - El desayuno y las vistas a las pirámides Nos sentimos muy incomodas al llegar ya que no estaba lista la habitación siendo a las 1 de la mañana, nos dejaron en la puerta y cogieron los DNI, luego a las 3 de la mañana nos tocaron a la puerta si queríamos agua, cosa que no vimos adecuada a esa hora… una de las cenas pedimos unas patatas fritas y luego el chico nos dijo que nos invitaba cosa que nos terminaron cobrando, no fue confusión. Luego pedimos con ellos llevarnos al aeropuerto, pagándolo en el hotel y al llegar nos pidieron que pagásemos más, con un chofer que solo nos insistía en que le diésemos nuestro teléfono, de una manera acosadora… Al igual que nos vimos presionadas por un chico del personal del hotel para que le diésemos el telefono… fue bastante decepcionante
• Anne (7/5): -
• Sofiane (10/5): Personnel très gentil et serviable - Chambre propre et confortable Petit déjeuner magnifique Rien
• NMMC93 (6/5): - Da simpatia dos funcionários. A limpeza não estava imaculada. O pequeno almoço é muito demorado e pouco variado.
• MERVE (10/5): -
• Loveenah (1/5): -
• Germano (10/5): - Sono stato ospite di questa struttura durante la mia vacanza a Giza, il personale era molto cordiale e disponibile, la struttura pulita e ordinata le piramidi a due passi e la mattina svegliarsi e fare colazione sulla loro meravigliosa terrazza con vista piramidi era come svegliarsi in un sogno la mia struttura di riferimento se dovessi tornare a Giza grazie ❤️❤️❤️
• Şenol (10/5): HARİKA HOTEL - Hotel yetkilisi Muhammed ve Meryem çok iyiler, yardımsever ve güleryüzlüler, çok ilgilendiler, harikaydı.
• Željo (1/5): Grozno iskustvo , lažno predstavljanje hotela kao da je 4 zvijezdice a nije niti za dvije **. - Pogled na piramide sa terase (koja je ujedno i restoran) je bila jedina stvar koja je bila u redu!!! -Osoblje koje ne zna engleski jezik i morali su pozvati "menadžera" da dođe da bi me smjestili u sobu - ja sam došao iza ponoći i dodatno sam čekao da se pojavi "menadžer" -soba koju su mi dali za to veče nije bila soba koju sam rezervirao -uz njihove isprike i obećanje da ću sutra biti u sobi koja je rezervirana odveli su me u sobu za tu noć - soba je bila upitne čistoće - kupatilo je bilo prljavo u lavabou su se vidjeli tragovi od nekog voća i kako je netko oprao zube (vidljeivi komadići naranče ili manga...) - nije bilo tople vode - tuš je prskao na sve strane i pokvasio je skoro cijelo kupatilo -SUTRADAN SAM PREBAČEN U SOBU KOJU JESAM REZERVIRAO ALI TEK IZA 12 h - Već sam se požalio "menadžeru na čistoću sobe - obećano mi je da će u ovoj sobi čistoća biti na najvećem nivou Za doručak mi je ponuđeno: - kifle koje je osoblje donijelo golim rukama i stavilo u posudu ispred mene -salata sa nejestivim umakom - omlet od jednog jajeta koji je bio prepržena na lošem ulju i praktično nejestiv -nešto nepoznato na tanjuru koje je ličilo na nešto što je pas povratio - NISAM POJEO NIŠTA OD TOGA.... - Zatražio sam da me za sljedeće doručke u tijeku mog boravka čekaju kuhana jaja!!!! - Menadžer mi je ponudio paket aranžman za obilazak piramida (vozač koji je ujedno i vodič, te jahanje na kamili u trajanju od 90 minuta) cijena tog "aranžmana" je bila 80 Eura -vodič koji jedva da govori nekakav engleski, je cijelo vrijeme bio na telefonu razgovarajući sa prijateljima i sa djevojkom, nije pokazao nikakvo znanje o piramidama niti je i na kakav način pokazao zanimanje za mene kao gosta, sve je zbrzao u vezi obilaska i sa praktično nikakvim znanjem o piramidama ili povijesti kao takvoj (mislim da je to neki rođak od "menadžera" koji radi na crno. - jahanje na kamili koje je trebalo trajati 90 minuta je trajalo 20 minuta.
• Anita (10/5): Great stay with amazing view - The staff AND the view from the rooftop is exceptional! Mohammad and his team made sure everything is going well and we felt taken care of. We had 2 big beds and a room with pyramids view. One night we got blessed with a traditional dinner, amazing! I can recommend and would stay there again. xxx
• Sofia (10/5): -
• Frank (2/5): Traumhafte Aussicht, ABER katastrophale Mängel und sehr schlechter Service! - Sehr schöne Dachterrasse mit direktem Blick auf die Pyramiden Chaotische und stressige Anreise: der Gastgeber hat uns einen völlig falschen Standort per Whatsapp geschickt. Unser Taxifahrer musste sich aufgrund dessen durch engste Gassen quetschen, die letzendlich aber zu nichts führten. Nachdem wir das Hotel nochmal telefonisch kontaktiert hatten, bekamen wir keine neue Adresse zugeschickt, es wurde auch kein Fehler zugegeben. Erst als der Taxifahrer mit dem Receptionist auf Arabisch schimpfte, konnten wir endlich die richtigen Informationen bekommen und zur Unterkunft gelangen. Vor Ort überraschendes Downgrade: Wir hatten drei Zimmer mit Balkon reserviert. Bei Ankunft wurde uns aber mitgeteilt, wir seien "zu spät" und es gäbe nur noch Zimmer ohne Balkon, der Rest sei ausgebucht. Wir protestierten, weil wir eine ganz klar bestätigte Buchung hatten, und die Verspätung nicht unsere Schuld war (siehe oben). Uns wurde versprochen, am nächsten Tag wenigstens ein Zimmer zu tauschen, was jedoch nicht passierte. Eine Teil-Erstattung für die deutlich minderwertigeren Zimmer haben wir auch nicht bekommen. Das Beste: Am selben Abend hätte ich auf Booking 6 weitere Zimmer mit Balkon buchen können, die aber in Wirklichkeit nicht verfügbar waren! Dauerbaustelle und Zustand des Hotels: Die oberen zwei Stockwerke sind eine Baustelle, die scheinbar schon seit Jahren andauert. Gearbeitet wurde da während unseres Aufenthalts nicht, aber die Baustelle sah dadurch komplett verlassen und eigentlich gruselig aus (Bilder anbei). Der Fahrstuhl ist seit Jahren nicht in Betrieb. Das ist extrem beschwerlich, besonders für den Transport von Gepäck und um die Dachterrasse zu erreichen. Mangelnde Hygiene und Geruch: Die Toilette war undicht, sodass ständig Wasser in den Fliesen Fugen stand. Generell herrschte ein muffiger Geruch im gesamten Zimmer, der besonders stark aus dem Bad kam. Achtung: keine der anderen Bewertungen ist kritisch und beschreibt den echten Zustand dieses Hotels. Unglaubwürdig!!!
• Messinezi (10/5): -
• Luis Jhefeerson (7/5): - Breakfast The location
• Sebastian (9/5): - Die Zeit im Pyramids View war absolut klasse, super nette Menschen im Personal. Sobald irgendwas nicht so war wie es sein sollte wurde es von Mohammed so gemacht das man zufrieden war, mega. Auch beim Planen von Touren half Mostafa immer und fand eine top Lösung, danke dafür. Alles in allem ein toller Aufenthalt. Man sollte etwas geduldig sein, da das Hotel sich noch immer im Aufbau befindet. Lasst euch nicht vom äußeren Bild täuschen.
• Hamdi Hosni Hamdan Eldesouki (10/5): Great Place - Very convenient stay with great pyramids view from rooftop
• Peggy (5/5): Einmal und nie wieder - Die Unterkunft ist gut gelegen, beim Frühstück hat man einen schönen Blick auf die Pyramiden. Der Hotelmanager war nett. Leider war das Zimmer, das wir hatten, direkt neben den Lautsprechern einer Moschee. Da es keine gute Schallisolierung gibt, war an Nachtruhe nicht zu denken. Weiterhin war das Zimmer nicht gut gereinigt worden, es lagen unzählige Haare von anderen Gästen sowohl auf dem Boden, im Bad als auch in den Betten.
• ramirez (8/5): -
• محمد (9/5): - الطاقم وقربه من الأهرامات الفطور
• Manfred (10/5): - The hotel was very good with an amazing view from the rooftop and the rooms. The staff was very friendly and the breakfast was delicious! Thank you very much!
• Dmytro (10/5): -
• Mouad (10/5): - The staff are a group of young professionals who manage the facility exceptionally well. My wife lost her golden bracelet at the hotel entrance, and after we checked the security cameras, the team acted immediately. They went above and beyond by searching the nearby streets and successfully locating the person who had taken it. They returned the bracelet to us the very same day. We were truly impressed and extremely grateful for their honesty, effort, and outstanding service. Highly recommended!
• Aldhaheri (10/5): Sehr empfehlenswertes Hotel wenn man die Pyramiden besuchen will - Wir waren sehr zufrieden wie schön und modern die Unterkunft ist. Alles was sehr sauber. Das Essen im Restaurant wahr sehr gut.
• Costante (10/5): Εξαιρετικά και άριστη εξυπηρέτηση - Πολύ καλό και ωραίο κατάλυμα για την Αίγυπτο που δεν το περιμένεις !!! Πολύ ωραίο φαγητό εχει και μπορείς να φας με ασφάλεια χωρίς πάθεις δηλητηρίαση. Το δωμάτιο καθαρό

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