Excelsior Hotel Downtown
Location: Al Rigga Road next to Rigga Metro Station, Dubai, ae
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of luxury and convenience at Vision Imperial Hotel, located in the heart of Deira.
Unmatched Amenities
Experience our rooftop fitness center and temperature-controlled outdoor pool—ideal for invigorating workouts and relaxation under the sun.
Stylishly Appointed Rooms
Our modern rooms feature flat-screen TVs, panoramic city views, and elegant furnishings, ensuring a comfortable and memorable stay.
Dining Delights
Indulge in a culinary journey at our restaurant, or unwind at the Lobby Café with freshly brewed Arabic coffee and delectable pastries.
Just a stone's throw from major shopping malls and near Dubai International Airport, the Vision Imperial Hotel is your gateway to the vibrant city. Book your stay with us today!
Important Information
Guests are required to show a valid Emirates ID or valid passport upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - Anytime
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Nightclub
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Massage services
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Concierge service
- Kid meals
- Evening entertainment
- Adult only
- Coffee Shop on site
- Fruits
- Shallow end
- Fence around pool
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Broadcast Live sport events
- Happy hour
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Exercise/lap pool
- Covered parking
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Rooftop garden
- Vegetarian menu options available
Rooms Available
-
Superior Twin Room with 20% off F&B
Our elegant and stylish rooms will captivate you, offering the perfect ideal retreat along with our contemporary style throughout the hotel being unmissable. Business travelers can enjoy 28sqm spacious seating areas and writing desks as well as high speed WI-FI connection.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
-
Executive Twin Room with 20% off F&B
Relax and enjoy your stay in 34sqm space designed to feel just like home. Each room features a king or twin size beds invites you to tuck-in for a good sleep, generous working desk, wireless internet access, flat screen TV, air-condition and other room amenities.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
-
Superior King Room with 20% off F&B
Our elegant and stylish rooms will captivate you, offering the perfect ideal retreat along with our contemporary style throughout the hotel being unmissable. Business travelers can enjoy 28sqm spacious seating areas and writing desks as well as high speed WI-FI connection.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
-
Executive Queen Room with 20% off F&B
Relax and enjoy your stay in 34sqm space designed to feel just like home. Each room features a king or twin size beds invites you to tuck-in for a good sleep, generous working desk, wireless internet access, flat screen TV, air-condition and other room amenities.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
-
Executive King Room with 20% off F&B
Relax and enjoy your stay in 34sqm space designed to feel just like home. Each room features a king or twin size beds invites you to tuck-in for a good sleep, generous working desk, wireless internet access, flat screen TV, air-condition and other room amenities.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
-
Executive Suite Room with 20% off F&B (2 Adults & 1 Child)
Perfect for families visiting Dubai, one-bedroom suites offer a 36sqm spacious living area. This can be used as a meeting room for business guests, or a lounge space for stretching out to fully enjoy the amenities. All suites offer complimentary Wi-Fi and a 32-inch flat-screen TV with 55 channels.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
-
Superior Queen Room with 20% off F&B
Our elegant and stylish rooms will captivate you, offering the perfect ideal retreat along with our contemporary style throughout the hotel being unmissable. Business travelers can enjoy 28sqm spacious seating areas and writing desks as well as high speed WI-FI connection.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
Guest Reviews
- Benjie Zachary (10/5): - Very good mr umair. Will recommend
- Ahmed (10/5): - Nice and calm place to stay over the weekend. I impressed with Mr. Syed Moheeb at thime of check in Andvagain impressed more by Mr. Mostafa at the time of of the check out. Very welcoming and professional Thank you so much.
- Selvin (10/5): Great value for repeat guest - Convenient location, very friendly, professional, and courteous staff, all very eager to please their guests.
- Abegail Naval (10/5): - Mr umair was very good and professional. He catered my needs on my stay. Will be back again
- Ahmad (8/5): Good place near tother Airport and metro station all services available around - The place-the staff swimming pool TV
- Modiu (10/5): - The calmness of the facility , A thank you to Mustafah (Egypt) The main elevator didn't work all through my 9days stay, the baggage elevator was use instead
- Preethi (1/5): No stay - The property was under painting which should have done under closing the hotel The staff should have msgd us before landing I landed at 10 pm and then reached hotel spending taxi he informed me Ac bot working I can cancel
- Baby Lyne (9/5): - Could have been perfect but the ACs were not working properly.
- Ibrahim (9/5): -
- Abdelmonem (1/5): تجربة لن تتكرر - الموقع كل شي لا يوجد تكييف والمصاعد واحد فقط الأثاث مهترى
- Ibrahim (9/5): -
- Muhammed (10/5): -
- Ogara (8/5): Very good - Beds very comfortable, good room lighting and breakfast being served in the room👌 Delay in checking in
- Devy (4/5): -
- Augustine (5/5): -
- Aung (10/5): - All good my stay was good thanks to umair All good
- ANIL KUMAR (10/5): -
- Jonathan (10/5): -
- Joanne (8/5): -
- Al-mamari (10/5): - كل شي جميل صراحه خصوصا أن محمود الإستقبال والله مرة محترم ونرجع بعدين قريب ان شاءالله
- Eniko (5/5): -
- Stephano (10/5): -
- Mesina (1/5): -
- Zia (8/5): - Staf was so good. Specially mahmood very nice person. Lift was no good.
- Alshaheen5ms (10/5): رائع - الاستقبال والرقي بالتعامل مستر تامر مستر محمود الموقع رائع التليفزيون والتكييف والمصاعد
- Srinivasalu (4/5): -
- moh3aziz (8/5): - The hotel location is excellent, with everything you might need within walking distance. Al Rigga Metro Station is also very close by, making transportation extremely convenient. The staff are highly professional and helpful, especially Mr. Mahmoud, who was always polite, responsive, and eager to assist with a smile. The room itself was spacious and comfortable, although the furniture is slightly outdated. Overall, the hotel offers very good value for money considering the price. I paid only 110 AED per night during my stay. Old furniture and the elevator also was old and sometimes out of service but the staff elevator was available to be used in case the main elevator is under maintenance
- Santosh (10/5): -
- moh3aziz (8/5): - The hotel location is excellent, with everything you might need within walking distance. Al Rigga Metro Station is also very close by, making transportation extremely convenient. The staff are highly professional and helpful, especially Mr. Mahmoud, who was always polite, responsive, and eager to assist with a smile. The room itself was spacious and comfortable, although the furniture is slightly outdated. Overall, the hotel offers very good value for money considering the price. I paid only 110 AED per night during my stay, which made the experience even more worthwhile. Old furniture and the elevator also was old and sometimes out of service but the staff elevator was available to be used in case the main elevator is under maintenance
- Hussein (9/5): - موظف الاستقبال رائع المصري الأثاث والمفروشات قديم
- Rose Abigail (7/5): Over all good hotel - Housekeeping are good and front desk umer and mr mustafa are great service. When we stayed currently the a/c were on going fixing. So room is hot
- pravin (10/5): - All good my stay was good with mr.umair he is nice guy thanks All good
- Teresa (5/5): -
- Aboalsaad (10/5): - Comfy Nothing
- Anand (10/5): - All good my stay was good specially with umair he is nice person really he help me alots All good thanks to umair
- Hussien Naser (8/5): - جيد جدا الأثاث والمفروشات قديم
- Rogelio Jr (10/5): - Cleanliness and spacious, Umer is helpful and accommodating
- Karrar (1/5): - تبريد الغرفه والغرفه عباره عن بركان
- Ahmed (7/5): - شكرا
- Mahmoud (6/5): -
- Mansurov (7/5): - The staff was so fast
- Richard Nyantakyi (10/5): - Everything Nothing
- Hussein (5/5): - The staff are extremely friendly, and location is perfect, 1 minute walking to Rigga metro station in thr heart of Dubai. The facilities are of low quality and no maintaenance is is executed for cruicial ones. Both guest elevators were down and we had to use staff elevator. Central AC wasn't working and they kept promising it would be fixed, but nothing was improved during my 9-day stay.
- rashed (5/5): - Location is not updated on Google maps. AC is bad in the room. Good staff and clean
- Nathan (4/5): -
- Shamnas (4/5): -
- Said (5/5): كانت أقامه جيده والفندق يحتاج تجديد فالأثاث - تعامل موظفي الاستقبال و الموقع نظافة الفندق متوسطه
- Mendoza (5/5): -
- Jha (10/5): - Thank you really Mr Mahmoud for hospitality we appreciate your kindness
- Amir (1/5): - I don’t like anything ac not working , tv not working Room so old and nothing good
- Saifullah (9/5): -
- Jaypee (10/5): -
- Augustine (7/5): -
- Sabu Azhakamthanathu (8/5): - Very good ambience Very good
- Andriamanantena (7/5): -
- Shaheer (5/5): -
- Pavlo (8/5): -
- Zana Najmalddin Hassan (10/5): -
- Rashid (10/5): - The staff, Mr. Tamer, Aysha & Umair are always pleasant and nice to deal with. The location is ideal, its three minute walk to the metro and there is a lot to eateries near by.
- Alshaheen5ms (10/5): رائع جدا - استقبال وتعامل راقي مستر تامر ومستر محمود تعاون كامل ومتابعه رائعه الموقع الخدمات الهدوء الخصوصيه كل شي رائع التلفاز
- John (8/5): -
- Imee (10/5): - I would like to thank Mr. Umair from the receception for making our stay memorable....his kind, very approachable....I highly recommended this place and definitly will come back again....overall i am satisfied.
- Khalfan (10/5): - Thanks for everything having issue with ac.rest ok especially Asha she did very nice job Thanks Asha
- Travller (1/5): فندق يحتاج للصيانة وليس للإقامة - الموظفين محترمين فقط، أما الفندق عبارة عن تجربة للنسيان، رائحة الطبيخ في كل الفندق. كان يجب إغلاق الفندق للصيانة وعدم استقبال الزبائن، ويجب إرجاع مبالغ الحجز للزبائن، المكيف عطلان في ظل الأجواء الحارة، تم تبديل 6 غرف دون جدوى بسبب التكييف، والأسرّة غير مريحة وتألم الظهر، ناهيك عن إزعاج الجيران.
- Imelda (8/5): The hotel is accessible to both transportation and food - The staff are accommodating.
- Javier (7/5): -
- kaireios (5/5): Up to the Cost Paid For - I liked how they were transparent with the issues they were facing during the length of my stay. They were accommodating and honest, upfront with what was happening (this time was about the air conditioning on the rooms but not the whole establishment). They only gave one key card, that is the source of turning the power in the room on, but if you remove it to go out, it turns off. Especially with what was going on in the cooling of the department, it would be best if they offered two key cards: one for the power and the other for the access. So that even when I'm out of the room, the ventilation and air conditioning is still working to keep on lowering the temperature of the room, or to keep it from making the room warmer. Also, a minor issue in the room that I was in: when you switch off the lights for the room, it also switches the power and the sockets off, as well. I was for maintenance to come, but they didn't arrive when requested.
- Kieron68 (10/5): - Extended stay due to the location. A great team under the leadership of Mr Tameer, everyone from reception staff to security, cleaners & pool attendant were super friendly and so helpful. having to leave- check out!
- Aram (9/5): -
- Sherwin (3/5): - Staff The airconditioning its not working properly. I request how many times to check the airconditioning.
- Mohamed (6/5): - A/C have to upgrade, Swimming pool time need to change at least 8 pm.
- Jurgen (9/5): - Our flight was cancelled and had to stay 2 days extra. We could keep our room at a very competitive price and staff managed excellently.
- Kesse (10/5): -
- Yasmeen (5/5): -
- Amr (1/5): Awful - As I arrived to the hotel, I found the lobby hot. I was trying to socialize with the receptionist asking about the hot weather, he told me that they have problem with the AC. I asked him does that affect the rooms' weather, he said yes. I asked, is that for short period defect, he told me no, it may take days. I was shocked. Hotel in Dubai working without AC in summer and doesn't inform the gusts even during the Check-in process. I know by chance. They are the worst ever.
- Inam (10/5): -
- KIREN (6/5): -
- philips andrew (10/5): - Good Roomm
- RIAD SIABDALLAH (9/5): - حسن معاملة الموظفين و خاصة المدير المصري المهتم بكل صغيرة كبيرة في الفندق نظافة الغرف
- ABDELFETAH (8/5): -
- francois (3/5): - X airconditioning restaurant
- phyu yadanar (1/5): - I just disappointed on how they manage to communicate with each other towards their guest when it comes to check out guest and check in guest because in the middle of the night 1 of the staff just open the door without knocking 3 times and telling what department of the hotel they are. Because of that our privacy as a person and a guest of the hotel feels like not important with them and the staff is saying that according to the receptionist our room is already check out and we are just wondering how they can give proper security with there future guest if they manage to not communicate properly with each other. Then, according to the receptionist in charge at 5:30am the guest from our room give a keycard to them and they check out already. Im just confuse how they can open our door using that key if we have our own key with us thats why im concern about the safety and privacy of every guest that are planning to visit this hotel And the way they handle this situation which is crucial issue is so slow and they let us wait until 11am in the morning and after that they still keep us on wait until 1:30pm to talk only in the manager. According to the manager they will update us on this issue and if were not getting the proper information we will escalate this on dubai police.
- Raghavendra (6/5): It’s good location but very bad Maintaince - Location Very dirty & not clean In the reception there is display of fines for various things which are very weird
- Jan (3/5): Avoid this hell - Rooftop pool nice, clean and well maintained. This was hell. The aircondition didnt work entire length of my stay (6 nights), windows in the room could not be opened, so I was suffocating in heavy, hot, stale air, and could barely sleep. Despite my several complaints, whole 6 nights the hotel did nothig to repair the aircondition. I have bought fan in shop across the street myself to actually survive in the room, otheriwse, it would be literally impossible to sleep there. Should have slept on the beach really, that would be much more comfort than this hellish hotel.
- Yegor.V. (8/5): Short stay - Location. Close to airport. Old furniture.
- Leslie (9/5): -
- Alali (10/5): - Umair the receptionist was very accommodating All good
- Mohsin (2/5): - Not clean enough and also AC not working over all in hotel
- Fernandez (10/5): -
- Mubarak (5/5): - الموقع ممتاز نظيف الطاقم ممتاز المحل حار عباره عن فرن التكيف سئ للغايه داخل الغرفه وخارج الغرفه كل يوم نتحدث عن مكيف الغرفه ولا حياة لمن تنادي
- Kieron68 (10/5): Great location with Friendly Helpful Staff - Great location. Wonderful, friendly staff who are very welcoming. Clean, with good-sized rooms! There seems to be a technical problem with the air conditioning, BUT Fair play to the staff, as they allow new arrivals to check out the room and, in particular, the airflow before checking in!
- Ahmed (10/5): - Had a great stay at the hotel. Mr. Umir was very helpful, professional, and always made sure everything was comfortable for us. Me and Mahmoud really appreciated the excellent service and friendly attitude. The room was clean, the location was good, and the overall experience was very nice. Highly recommended! All good specially umair
- Sajjad (10/5): -
- Rosana (10/5): Incrível - Todo maravilhoso , quarto grande e confortável,piscina ótima .Atendimento espetacular,especialmente do Umair. Tudo ótimo
- Karrar (1/5): - الغرفه عباره عن بركان وتبريد لا يعمل
- Said (7/5): كانت اقامه جميلة وموقع ممتاز وتعامل موظفين الاستقبال ممتاز ولكن الاثاث يحتاج تجديد - الموقع وتعامل الموظفين النظافة و الاثاث قديم
- Karrar (1/5): -
- Ilija (7/5): - Receptionist Asha.
- Danish (5/5): -
- Daniella k (9/5): The place is cool and great and the staff there are welcoming and friendly.a thumbs up to ASHA ,kind - The location is direct and clear,the staffs there's Especially ASHA the lady on the receipt was so kind and helpful,the breakfast and after activities there in the pool and the gym all were superb👍 Only the toilet had an issue with flushing water that ends up on the floor thus if not careful you can fall down and get hurt
Photos
