Grandis Hotels and Resorts

Location: Suria Sabah Shopping Mall 1, Jalan Tun Fuad Stephens, Kota Kinabalu, my

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - Anytime

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Lower bathroom sink
• Outdoor furniture
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Smoke alarms
• Physical distancing in dining areas
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free pool cabanas
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Swimming nearby
• Bulk dispenser for toiletries
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Family Room

  Featuring city view and dark wooden furnishings, this air-conditioned family room is fitted with a flat-screen satellite TV and a mini-bar. The private bathroom includes a shower and free toiletries.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Linen
  • Cots
  • Key card access

• Deluxe Double Studio

  The studio offers air conditioning. The unit offers 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Air conditioning
  • Cots

• Superior Double or Twin Room

  Featuring air conditioning and dark wooden furnishings, this room is fitted with a flat-screen satellite TV and a mini-bar. The private bathroom includes a shower and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Linen
  • Cots
  • Key card access

• Deluxe Double or Twin Room

  Featuring city view and dark wooden furnishings, this air-conditioned room is fitted with a flat-screen satellite TV and a mini-bar. The private bathroom includes a shower and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Linen
  • Cots
  • Key card access

• Suite

  Offering additional living space, this suite features a mini-bar and a flat-screen satellite TV. A kitchenette and a dining area are also included. The private bathroom comes with a bathub and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Linen
  • Dining table
  • Cots
  • Key card access

Guest Reviews

• Claire (10/5): - Good central location
• Guenter (2/5): - Personal Baustelle rundherum! Keine Vorabinformation!!!!!!! Täuschung!!!!!!!
• Gerhardt (10/5): very good - Desk staff very helpfull e.g. order taxis None
• TAKUYA (9/5): -
• Nagyb (10/5): - Central location No hotel parking
• ROZAINI (8/5): Good - Room very comfortable Breakfeast choice limited
• Anvar (8/5): -
• Liew (10/5): - So leisure n comfortable life style. Hope more shop slot or mall inside. Unless not always hot outside. Because I bring babies n trolley seeking around that time. But it's really no strategies shopping yet.
• Noor Farahaini binti (7/5): Within my expectation - Spacious Wall blocking the room view
• Taulim (9/5): - No parking berbayar facility
• MOHD AZRI (9/5): -
• KALTHUM (8/5): - Pleasant stay Bed,food,room Superb!!!
• Muntazilah (10/5): Superb n awesome! definitely will come n visit again 🥰 - I love the room, spacious with my four kids.. love the toilet n bath tub too 😍
• Nurfaezah Aini (8/5): - No reserved parking for guest
• Shing Jyne (8/5): Will stay again - Staff was helpful and accommodating to allow us to check in earlier, and check out a little bit later. Location is about 5-8 mins from the new Jesselton Point. Everything else is great. It would be perfect if free parking is available.
• Genevieve (5/5): Caring staff who took my experience seriously - Location Room 902 as unclean spirit attacked me so I requested for change of room
• Ernie (8/5): Location was great, breakfast was decent, spacious rooms. thats it. do not expect so much. - The rooms are spacious and comfortable — you won’t feel cramped at all. The location is excellent: just 200 meters from Jesselton Point, situated above a mall for convenient shopping, and within walking distance to many eateries. The Filipino Market is also nearby. Todak Waterfront is close by (though I wouldn’t particularly recommend it). For better food options, Senja Food Court is about a 2 km walk and worth the visit. You can easily find reasonably priced bike and car rentals in the area, which can be more cost-effective than relying on Grab for transportation. Overall, the location is superb and very convenient for exploring the city. Check-in took far too long. I had already requested a connecting room multiple times — through the booking app, via email to the property, and I even reconfirmed over the phone before arrival. Despite all that, we still had to wait more than 30 minutes at the counter while they tried to locate the rooms. I honestly don’t understand why it took so long, especially when the request had been communicated several times in advance. The staff seemed to just stare at the monitor without giving much explanation, which made the wait even more frustrating. It shouldn’t have been that complicated, especially for a pre-arranged request. To make matters worse, there was no comfortable seating while we waited. The only option was a long, hard wooden bench in front of the reception area, which was neither inviting nor suitable — especially after a long journey. A more comfortable waiting area and welcome drinks would have made the situation more manageable. Totally understand the lobby is small but make it a bit cozier and warm and welcoming. In addition, housekeeping standards were quite disappointing. i stayed for 5 days, some of the days they didnt make up the beds and room. Toiletries were not replenished, and the bathroom had stagnant water, indicating poor drainage and maintenance. These are basic expectations that should be consistently met in any hotel stay.
• Yeo (9/5): A place to enjoy for short giveaway - The location is superb. Easily accessible yo shopping mall and nearby market. The room is big and comfortable The swimming pool is dirty as people tend to use the pool after seaside. No proper shower area nearby before entering the pool
• Yeo (10/5): - Strategic location Swimming pool is dirty . Suggest to build a small shower area near the swimming pool . Need to clean up before entering the pool
• Gloria Magdalene G (10/5): -
• Radomir (8/5): - Nice, clean hotel The pool could use an update
• Aziz Patail (8/5): -
• mahani (8/5): Great - Location spacious room clean Breakfast not much choice
• Haidah (9/5): -
• Noranisah (10/5): - Overall excellent none
• Suzan (10/5): -
• Easter (6/5): Comfortable stay at Grandis Hotel. Clean rooms, friendly staff, and a very convenient location next to the mall. - location paid 500++ with no breakfast
• Dequire Marysia (9/5): It was great and memorable - Close to Suria Sabah None
• Siong (9/5): -
• Mohd Faidze (7/5): -
• Hai San (8/5): - Spacious room and just next to the shopping mall where many eateries. My room window directly facing the carpark which is a minus point.
• CikSitiAminah (10/5): love the hotel, the breakfast is yummy - The room is spacious. love the shower, bathtub so spacious. your breakfast is scrumptiously delicous. the tv remote and netflix is hard to navigate.
• Abd Jaafar (8/5): -
• Suhana (8/5): Awesome! - The family room is huge! Love it! Can improve breakfast choices
• SOOYEON (8/5): -
• Pauline (8/5): Bon hôtel pour un passage bref par KK. - Grande chambre familiale. Le personnel est très sympathique. Les travaux en face. Pour l instant c est encore bas, il n’y a pas de bruit mais ça rend la vue un peu industrielle, et bientôt il y aura une grande tour devant. La piscine sur le toit est encore agréable et le personnel très gentil.
• Joan (5/5): Passable - The location The air conditioner was not cold enough. I have put the maximum level at 16degree but end up we slept without blanket
• Aidah (7/5): Good -
• Sara (10/5): Exceptional -
• Steph (7/5): Good -
• Junin (9/5): Superb -
• Begum (10/5): Exceptional -
• Shila (7/5): Good -
• Blasius (9/5): Family Trip - All the facilities All is good
• Mum (3/5): Poor -
• Jeannette (8/5): Perfect for weekend getaway - Location At this point of writing, parking is not free (MYR10 per entry). There is also mold at the corner of the ceiling above the toilet (at least in the Deluxe family room) of the room that we were staying.
• Hairul (10/5): Exceptional -
• Awang (9/5): Good n strategic location - Strategic location n within walking distance to place of attraction Housekeeping on toileteris refill
• Warren (7/5): Good -
• David (8/5): Very good - Location

Photos