Shangri-La Apartments
Location: Sheikh Zayed Road, Dubai, ae
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Discover the elegance and sophistication of Shangri-La Residences and Apartments in Dubai, where luxury meets convenience in the heart of the city.
Spacious, Stylish Accommodations
Our apartments boast an Arabian-inspired design, featuring rich sycamore veneers, local artwork, and a full kitchenette complete with modern amenities, ensuring a comfortable home away from home.
Culinary Delights at Your Fingertips
Savor exquisite flavors from around the world with our eight diverse restaurants and bars, perfect for casual lunches or celebratory feasts.
Wellness and Recreation
Stay active in our fully equipped health club, complete with the latest fitness equipment, squash, and tennis courts, or indulge in rejuvenating treatments at the Chi Spa for the ultimate relaxation experience.
Book your stay now and elevate your Dubai experience!
Important Information
Please note that we accept all major credit cards at the hotel. For all bookings that require advance payment, a secure link will be sent by the hotel reservations team for credit or debit card payments. Payment is required to be made at the time of booking. Bookings may be canceled in case of non-payments.
For all flexible and semi-flexible bookings that do not require an advance deposit, a secure link will be sent by the hotel reservations team for credit card validation and pre-authorization of the value of the first night’s stay. Validation is required to be made 14 days prior to arrival date. In the event of cancelations or no show, the card will be charged based on the cancellation policy mentioned in your booking.
Visa, MasterCard and AMEX payments are accepted through the secure link for payments and validations.
Please note that Guests under the age of 21 can only check in with a parent or official guardian.This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - Anytime
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Nightclub
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Currency exchange
- Hammam
- Squash
- Private check-in/check-out
- Concierge service
- Grocery deliveries
- Coffee Shop on site
- Badminton equipment
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Key card access
- Mobile app for room service
- Supervised childcare/activities
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Tennis lessons on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Covered parking
- Secured parking
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Electric bicycle charging station
- Vegetarian menu options available
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Two- Bedroom Apartment with City View
Featuring free WiFi, this air-conditioned apartment offers a flat-screen TV, a living room and a dining area. There is also a full kitchenette complete with a microwave and a mini-bar. Tea/coffee making facilities and a safe are also featured. The spacious bathroom has a bathtub and a hairdryer.
Max Occupancy: 7 (5 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Three-Bedroom Apartment with Sea View
Featuring free WiFi, this air-conditioned apartment offers a flat-screen TV, a living room and a dining area. There is also a full kitchenette complete with a microwave and a mini-bar. Tea/coffee making facilities and a safe are also featured. The spacious bathroom has a bathtub and a hairdryer.
Max Occupancy: 9 (7 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Executive Studio
Featuring free WiFi, this air-conditioned studio offers a flat-screen TV, a seating area and a desk. There is also a full kitchenette complete with a microwave and a mini-bar. Tea/coffee making facilities and a safe are also featured. The spacious bathroom has a bathtub and a hairdryer.
Max Occupancy: 4 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Studio
Featuring free WiFi, this air-conditioned studio offers a flat-screen TV, a seating area and a desk. There is also a full kitchenette complete with a microwave and a mini-bar. Tea/coffee making facilities and a safe are also featured. The spacious bathroom has a bathtub and a hairdryer.
Max Occupancy: 4 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Guest Reviews
- Esam (5/5): -
- Saeed (9/5): -
- Jarash (10/5): -
- Kapil (7/5): Comfortable stay to allow my family to all stay together. Room size was excellent but could be better with quality of ro - The service at this Shangri La is what makes the hotel. The front desk staff were helpful and pleasant. Lots of people around to help. The additional lounge access is very good and helped us with our stay. The food quality and choice there was excellent and worth the additional charge. Kieth and the team in the lounge were friendly and pleasant. The size of the 3 bedroom apartment was superb. We had issues with our 3 bedroom apartment. There was noticeable smoke smell from the bedroom that I stayed in with my son. We asked to resolve this, which they attempted but still was pleasant. The rooms are a bit dated in places and is showing the age, needs a good refurbishment.
- MOHAMMED (9/5): -
- Renee (1/5): Horrible. - Nothing. Rude and disgusting staff. I didn’t like anything. Rude management. Tried to break into my room with my minor daughter. Said to give our passports for “deposit”. Complete lie. Called the police on me and once AGAIN tried to break into my room. Constant disgusting behavior from every employee and manager. Ruined my new years stay.
- ريم (9/5): -
- Mohammed (10/5): Beautiful hotel with beautiful staff. Our stay here will be forever in our hearts, we are truly indebted to everyone her - Everything and everyone Nothing. Can’t fault it.
- Shamiso (8/5): -
- Chilka (10/5): We stayed in the the 3 br apartments as a family and everyone had the best time and felt taken care of with the best ser - Location, staff, accommodation, vibe, everything!
- Rabia (9/5): -
- Azad (1/5): Disappointed by the apartmen quality - Location. Staff The apartment is old and outdated, furniture and kitchen ware are old. This is not shangri la quality.
- alnaemi (8/5): - مكان ، نظافه ، الاستقبال ، الغرف واسعه المكيف كان حار ويصدر ضجيج
- Hussain (10/5): -
- Ali (9/5): -
- Nawaf (10/5): اقامة مميزة وتعامل مع النزلاء في منتهى الذوق - الغرف واسعة والفندق مميز من جميع النواحي. تعامل مع النزلاء في منتهى الذوق خاصةً حميد في الاستقبال كان شخص ودود جداً ومحترم. لا يوجد
- Andy (10/5): -
- Saleh (7/5): -
- Ali (10/5): اشكر المدير السيد أرشيل فرسا دوماسال وكذلك السيد عصام مصطفى على الخدمه الممتازه - من اجمل الفنادق الفخمه في دبي كل شي أعجبني وجميع الموظفين رائعين
- samir (10/5): - Excellent staff never can be found in Dubai like those in Shangrila specially mr mohammed abdulhameed and mr akshat who are taking care really about their customers Moreover, location, cleanness and resturant No notice
- Ayesha (6/5): Great location and staff but rooms need updating - Location. Clean. Big size of room. Needs updating. I upgraded to the hotel and it was 100X better. Well worth paying the extra as hotel was modern and new and apartments were dated. They are inside the hotel and same entrance/ exit.
- Shik: Khalid (5/5): -
- محمود (1/5): -
- محمود (1/5): - القرف مش نضيفه وللثلث كان قديم وريحه مش طيبه في القرف
- mohammed (8/5): بما أنها رحلة عمل قصيرة كانت جيدة - النظافة يومين مرتين تعامل العاملين كان راقي جداً تم عمل ترقية للغرفة ولكن الغرفة صغيرة الحجم نوعاً ما النت مغلق من قبلهم حتى كلمت عامل تواصل مع شخص وفتح لي نت الغرفة صغيرة مقارنة بغرفة تنفيذية في فندق خمس نجوم
- Mohammed Ali Saif (9/5): -
- Ahmad (10/5): Luxurious - Everything was exceptional from the check-in till the check out Nothing
- Ejaz (10/5): -
- Nahla (10/5): -
- سيف احمد علي (8/5): -
- mohammad (7/5): - الموقع والخدمة ممتازه.
- Mohamed (10/5): -
- Saleh Alfayzi (7/5): - Location Cleaning
- Ejaz (10/5): -
- Hatim (8/5): Greate hotel but expensive - Location, cleanliness, Staff Expensive rates, fire fighting drills in early morning while everyone sleeping without advance notice
- Peter (9/5): Superb -
- Mohammed (7/5): Good -
- Yahya (8/5): Very good -
- Omar (10/5): Exceptional -
- Karam (9/5): Superb -
- Gayan (10/5): Exceptional -
- Zara (1/5): Bad -
- Ramona (4/5): Disappointing - Breakfast and location. The booked room was really smelly and the carpet was dirty. Luckily for us the room had some technical issues and they moved us to a better room. Otherwise it would have been a very disappointing experience. The booked room looked like an average 3*. I don't recommend it
- Ghandi (10/5): Will highly recommend - Location, staff
- Ahmad (9/5): Superb -
- Dana (4/5): Disappointed - The extra bed was comfortable The electrecity plugs was very old and we couldn’t charge our mobile phones or use our hair dryers because it doesn’t fit . And the apartment hair dryer is not working as well
- Omar (8/5): Nice - Location Prices of room service and non availability of Bein sport channels
- Ataieb (10/5): Great loacation & very friendly staff - Staff were great especially room service & housekeeping. The internet was slow
- Boylan (10/5): Excellent, memorable experience - The property is great with stunning views of Burj Khalifa. The food was delicious, room in services, customer services, all the staffs were all professional, went beyond and above🌟🌟🌟🌟🌟 There’s nothing I didn’t like about the property.
- Mira (3/5): Disappointed - The location & spacious spaces for the three bedroom apartment I booked a three-bedroom apartment, but unfortunately, it had a strong smell of cooking, onions, and spices. The master bedroom’s AC wasn’t working properly, so I asked the receptionist to have it checked. He sent the room service supervisor, who claimed he couldn’t detect any smell. When I asked the manager to come, he acknowledged the issue and assured me they would bring a diffuser to freshen the apartment and change the AC filter. Despite these efforts, the issue was not resolved.
- Hasan (4/5): Disappointing - The tv was not working, the smell was not good in the apartment.
- Peter (5/5): I upgraded from the residence to the hotel so I cannot comment on the actual residence. - buffet breakfast, great pool and gym
- Ajay (10/5): Exceptional - Liked the location, excellent staff and great service 👍 Nothing to complain about
- Sultan (10/5): Exceptional -
- Yousuf (9/5): Superb -
- Yousuf (9/5): Superb -
- Naser (10/5): Exceptional - everything was perfect thank you so much. nothing
- Arun (3/5): Poor - breakfast was very poor. Did not even consider trying other options or room service in hotel.
- Ghanim (7/5): Good -
- Fatma (9/5): Superb -
- Omar (10/5): Was very enjoyable - Location Nothing
- Azzan (7/5): Good -
- Claudio (10/5): My recent experience at the Shangri-La Hotel in Dubai was nothing short of exceptional. From the moment we arrived, the - Service All good
- Ali (10/5): Exceptional -
- Yahya (9/5): One of the best locations to stay in Dubai with family - Staff , location, very clean apartment Rate is high .
- Al (10/5): Wonderful visit - Staff was too friendly & helpful The view of the apartment must be on Burj Khalifa
- Vibath (9/5): Excellent - Excellent breakfast, enjoyed the Burj Khalifa and beautiful view from the room.
- Ibrahim (10/5): Exceptional -
- Nikunj (10/5): Exceptional -
- Kevin (8/5): Excellent experience all round, close to Dubai mall with regular shuttles there - Excellent staff Apartment we rented was clean, spacious
- Helen (8/5): Very good -
- Helen (8/5): Very good -
- Anonymous (10/5): Exceptional -
- Hyei (7/5): Good -
- Nancy (10/5): Perfect location. Fabulous hotel. - The hotel was spectacular. Fabulous staff and service. Fabulous pool. Stunning views of the Burj Khalifa. Steps to the subway. 1 stop to the Museum of the Future in one direction and 1 stop to the Dubai mall in the other direction. There was nothing I did not like. I would highly recommend this hotel!
- Omar (10/5): Exceptional -
- Guv (10/5): Exceptional -
- Bader (9/5): Superb -
- Kris (10/5): Exceptional - Nothing
- Matthew (10/5): We absolutely loved our stay and will return :) - We had amazing stay. Food was amazing for breakfast, dinner, and executive lounge. Service from staff was also amazing, especially from Keith on the 41st floor. This guy is a valuable asset to the hotel, so professional. Our room was amazing and very large. Nearly due for a refurbishment though and outside noise was apparent but still slept comfortable.
- Majid (10/5): Exceptional - One of best hotel
- Kamaluddin (8/5): Great - everything
- Saleh (9/5): Superb -
- Mohammed (2/5): A very bad stay that does not fit a hotel in the Emirate of Dubai, and I will not try it again - Location only The hotel is very old, and no maintenance was done for the floors or bathrooms. The smell of the suite is very bad, and the smell of smoking is spread in the corridors. The water pipes are clear randomly, and the furniture is very old.
- Oladele (8/5): Very good -
- Ayesha (7/5): Overall it was a good experience because of the great staff there - The staff was very friendly and helpful especially with my kids. The apartments of the hotel are not as new and modern as the rest of the hotel and the hotel rooms. They are clean but old traditional style. Don’t have the same vibe as the rest of the hotel.
- Abdulla (8/5): Very good - Everything Toilet size very small
- Ali (10/5): Exceptional -
- Maryam (7/5): Good -
- Alboush (10/5): Exceptional - Warm reception, service, cleanliness of rooms, calmness and all services are available Nothing
- Bader365 (6/5): Pleasant - Overall staffers are nice Really out dated and not worth the high price the shower water pressure is so weak the room looks like in 90s
- Basil (8/5): Very good -
- Anonymous (10/5): All staff was amazing specially Olga so friendly so nice - The staff are more than amazing Furniture little old
- Badr (10/5): Exceptional -
- Omar (10/5): Exceptional -
- Khairunnisa (9/5): Superb -
- Aresha (7/5): Good -
- Marc (9/5): Superb -
- Steven (7/5): Good -
- Avril (10/5): Great experience will definitely stay there again - location, cleanliness, friendliness of staff the view of the Burj Khalifa is breath taking.
Photos
