Nobu Hotel Toronto

Location: 33 Mercer Street, Toronto, ca

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Pets allowed
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Ironing service
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Baby safety gates
• Pet bowls
• Pet basket
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Invoice provided
• Smoke alarms
• CCTV outside property
• 24-hour security
• Security alarm
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Covered parking
• Secured parking
• Garage
• Electric bicycle charging station
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Junior Suite

  The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. This double room has a tea and coffee maker, flat-screen TV, city views, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow

• Deluxe King Room

  The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow

• King Room - Disability Access

  The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. This double room has a tea and coffee maker, flat-screen TV, city views, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow

• Hikari Corner SUite

  The spacious triple room offers air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow

• Mizu Suite

  The fireplace is the standout feature of this suite. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV, a mini-bar, a tea and coffee maker, a seating area as well as lake views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Fireplace
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow

• Miyabi Suite

  The fireplace is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Fireplace
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow

Guest Reviews

• Tristan (9/5): -
• Nancy (10/5): It was one of our best stays ever! The customer service was AMAZING! - They were generous enough to have the best 5 star complimentary breakfast! And free items at the mini bar, excluding alcohol, with eye patches to prevents bags was a gorgeous touch! Nothing!
• Kerstin (10/5): Kleines feines und sehr exklusives Hotel mit einem sehr aufmerksamen Service Team - Wir hatten die Junior Suite mit einem traumhaften blick, ein super modernes grosses bad und alles brandneu! Es gab absolut nichts zum aussetzen, es war einer der besten Hotelaufenthalte ever.
• Enitan Ejiro (10/5): I had a wonderful stay - Exceptional and Tasty meals Nothing
• bozena (9/5): - Everything Slippers in the room would be a nice touch
• Oliver (9/5): -
• Ashwath (9/5): -
• Trae (10/5): Amazing stay, both me and my girlfriend felt very welcomed and the staff was super helpful and accommodating - Best hotel I’ve stayed at so far N/A
• Kristina (10/5): -
• ajorgba (8/5): -
• Andrew (10/5): -
• Xiaodong (10/5): -
• Xiaodong (10/5): -
• Owen (10/5): Luxurious hotel, with incredible views of Toronto, delicious food and helpful staff. - Our suite was spotless, with great facilities and an incredible view of the city. The included breakfast was amazing and being able to have it in the room was a great touch. May and the team went out of their way to make our stay memorable. Thankyou and we can't wait to come back. Nothing, Everything from check-in to check-out was phenomenal.
• francois (9/5): - Superbe chambre. Breakfast exquis Rien
• Amy (10/5): -
• Adrian (10/5): - sehr aufmerksames perwonal, hoher standard & super frühstück keine lobby
• Dali (10/5): -
• Victoria (10/5): Exceptional - Incredible hotel, amazing staff - our thanks to May who looked after us. Extreme professionalism as you would expect from Nobu. Refreshing to be in a top quality hotel that actually provides dyson hairdryers, straighteners, steamers etc. so many charge the prices and have rubbish accessories. Not Nobu, would 100% recommend. A sense of calmness to everyone.
• Javad (10/5): Womderful! - The staff was awesome, the room was great. The breakfast delicious
• Priya (8/5): -
• Sarah (10/5): -
• Alessandro (9/5): Hôtel assolutamente consigliato! - Magnifico design delle camere e degli spazi comuni, colazione tra le miglior mai provate. Qualche volta personale per rifare le camere scostante e non preciso. Manca una sala massaggi che invece vengono fatti in camera.
• Caterina (10/5): - Todos los detalles de la habitación son perfectos, las camas muy cómodas y el desayuno delicioso, aunque el personal es el valor agregado mas grande de este hotel. Maravilloso Todo increíble.
• Shannon (10/5): Perfection. - The staff was incredible. They offered us water cold towels and tea when we were checking in. They also walked us through the room showing us the different options. Will be staying here again 100% Nothing, everything was perfect!
• MARCO (10/5): -
• William (9/5): Amazing new hotel with a 5 star boutique feel - Great location, and almost brand new hotel. Boutique feel, we had a suite which was enormous and very luxuriously appointed including a gas fire and fancy electronic japanese toilets. The breakfast room is a bit small and lacks windows so you can be a bit too close to other guests.
• Mariia (10/5): -
• Adrijana (1/5): Terrible, poor welcome no effort made to make our stay special - Terrible design and poorly functional. The in room touch less door open is ineffective and unpractical as it was super sensitive and would open constantly Lack of amenities and space to vibe
• Rodrigo (10/5): -
• Yusuf (10/5): - Love the property, the view and the stay generally. The amenities are one of the key features of the hotel
• Hashini (9/5): -
• Khaled (1/5): It was not good - The locations The elevator was constantly malfunctioning; it got stuck on my son, and it took about half an hour for the technician to arrive and fix it, causing my children to panic and leading me to leave the hotel before the end of my reservation. They charged me approximately $80 per day for parking my car.
• Edwin (10/5): -
• Jocelyn Shui Lam (10/5): -
• Anthony (10/5): -
• Vahid (10/5): -
• Shadi (10/5): -
• Ivan (10/5): -
• jonathan (10/5): -
• Pilar (9/5): Amazing hotel - The kidness of the staff, food was incredible, the amenities, the overall look of the hotel. House keeping can improve, there were times that glasses or mugs were missing as well as toilet paper
• Francesco (7/5): - Rooms are beautiful. Gym is good. Nobu closes 10pm and after that neither rooms service is available. There is no way to eat. The hotel has no lobby and no SPA. It’s ridiculous for a 5 star hotel.
• Shihan (8/5): -
• Mingheng (10/5): -
• Eula (10/5): - Had a staycation for my birthday and I was treated so well. Very welcoming staff. The room, lounges, breakfast & every little detail was considered. Would love to stay here again and I definitely recommend.
• jerome (10/5): - Great staff, always there to help you through your stay. A big thank you to Mathilda and May ❤️
• Daniela (10/5): I definitely would recommend the hotel! - Everything: the staff was always very helpfull and so so friendly, the food was excelent. Not applicable
• Wolfgang (10/5): -
• Gabriela (9/5): - Location is great, downtown but not too busy. Room is very comfortable, size is great, as is bed and bathroom. Appreciated the complimentary snacks and drinks. Gym is great and was always empty. Lightning customization in room could be better. Didn't care much for the complimentary breakfast (very few options and in a small room with no windows). Slight spillover noise from always on music on the hallway.
• Valentina (10/5): -
• Mostafa (8/5): -
• Elenavieira (5/5): Отель где цена и качество не соответствует. - Отель расположен не близко к центру. Чистый отель, новый, красивый вид. Завтраки по меню, не очень разнообразные, в основном одни яйца. В номере только один раз принесли косметические принадлежности. Попросили немного продлить выезд, на час, не согласились, хотя заселение в 16 часов. Во всех отелях идут на встречу. Отель не рекомендую, хотя у каждого свое мнение.
• Natalia (10/5): - Todo espectacular
• Emile (10/5): 5 star all the way. Discrete and elegant service. - 5 star all the way. Meticulously designed and maintained hotel. Pricey but worth it. Loved everything
• Francesco (10/5): Luxury at its finest. - The room was spotless and luxurious. The amenities offered were amazing and the views from our corner suite were phenomenal. Breakfast was delightful, especially, the decadent French toast...worth every bite!! Nobu restaurant had an amazing vibe. The food and service were outstanding. Our Nobu Hotel stay was memorable and we can't wait to return.
• Georges (9/5): -
• Ilir (10/5): - Everything was perfect. I was fascinated by the hospitality.
• Joakim (10/5): Väldigt hög klass rakt igenom! - Miljö, rummen och personalen var utmärkta! Att det tog slut så fort!
• Marie-Sophie (5/5): Te weinig service voor een hotel van deze prijsklasse - Het pesoneel van housekeeping en de ontbijtruimte The hotel initially felt very anonymous and cold; we were immediately asked to pay a $1,000 deposit. The reception desk was often unmanned. This was especially uncomfortable when, during our first night, the fire alarm went off and we couldn't call the reception, so we went downstairs in our pyamas. There was no one in the lobby. I then went outside in my pyamas and slippers and asked one of the firefighters at the two fire trucks in front of the hotel what was going on. He was able to reassure me that there was no danger. It was truly absurd that I had to go outside to get the information and reassurance that someone from Nobu should have given me. No one came back to us voluntarily the next day, and there was no effort to make amends or another gesture. However the breakfast room staff was super attentive and kind; we give them a 10, the same as we do give the housekeeping staff. But overall, we thought the price was much too high for the service.
• Lauren (10/5): - The smell was incredible. I bought the candle
• Daniel (10/5): -
• Andrew (10/5): -
• Vinci Wing Sze (10/5): -
• Tasnia (10/5): Gorgeous stay with the highest technology. Will be staying at Nobu properties moving forward for all upcoming travels. - From check in to check out, everything went so smoothly. Staffs were very helpful. We loved all the technologies in the room including heated bathroom floor, fan, bidet and more. Next time we stay at a Nobu, I will pack less as the hotel provides many things I did not have to pack. We requested an early check in, so maybe they didn’t have enough time to clean but we found hair and unwashed utensils in the room. Also, we were promised a restaurant credit on the phone, but because the season was over, they said it was unavailable. However, we were promised it at booking.
• Lubna (10/5): -
• Michael (10/5): - Best hotel in a long time! Everything was exceptional! Probably the best city hotel we’ve been to so far. Nothing - it was truly exceptional
• Sharan (10/5): Excellent hotel - a delightful calm in a busy city! - From entering the beautiful door, the service was excellent. Reception staff were very friendly, polite and helpful. We were personally shown to our room. The room was lovely! The welcome treats were enjoyed. Breakfast was delightful. Wide menu choices, and gluten free was not a problem. The presentation was excellent, and the breakfast room ambience was a very pleasant start to the day. Would definitely return to Nobu Toronto. It was a definite highlight to our Canadian holiday!
• Andrea (10/5): Comfortable bed, super swanky hotel. - Breakfast was absolutely delicious. The hotel is very fancy and the extras like free mini bar snacks and drinks I really appreciated. Nothing it was perfect
• Jan (10/5): - Sehr moderne stylische Zimmer! 😉
• Sadia (10/5): Out of my expectation it was one of my best stay in my travel experience would come again . - Very nice tasty presentation of the food was 10/10 . The staff was so friendly Everything I liked
• Mishalene (10/5): Exemplary stay with amenities to enjoy, wonderful staff and bar drinks were amazing! - The concierge and valet could not have been nicer and more accommodating. The rooms amenities blew us away, so nice having snacks and drinks of high quality to grab on the go to enjoy the city.
• Ahmed (10/5): -
• Nikoletta (10/5): It was a memorable and highly enjoyable experience, we would definitely return! - We had an amazing stay and the complimentary upgrade to a beautiful room with stunning city and lake views made our stay extra special. The atmosphere is stylish and the Nobu restaurant was simply outstanding The breakfast area could be improved, and the service, while friendly, was not always at the professional level expected from such a luxury hotel
• Chfm (8/5): - View Location
• charles (6/5): Clean hotel, but doesn't live up to Nobu legacy - The rooms are clean and the common areas are clean, location is great. This is the weakest Nobu of the ones I've stayed at. Clearly it wasnt conceived as a Nobu from the get-go, looks converted. Having a tiny restaurent on second floor leads to that floor having a stench when you first land on it. Staff is bare bones, searched for main entrance (no doorman, but then understood doorman comes out randomly) and locked doors, so went around in circles with suitcases, trying to find how to get in. Front desk often empty - - on Friday between 17-1730 could not reach front desk to change my Nobu restaurant resos, no answer. Had to call restaurent directly, thankfully they accommodated. Went down to check front desk, sure enuff, no one there. Pillows in room were shockingly bad.. Saggy and stained, definitely not what I'd expect there. Hotel isn't bad, just not 'Nobu' quality, and not worth the price.
• Martin (6/5): Alles Gut ausser Air Conditioner zu laut war. - Das Zimmer war sehr laut in der Nacht, wir könnten nicht einschlafen, da die Air Conditioner sehr laut war.
• Bethy (10/5): Great will return - Clean, decoration, amenities and service Some construction work after 8pm as hotel not finished yet.
• Joel (10/5): Exceptional -
• Chiemezie (10/5): Exceptional -
• Michelle (8/5): A great place to come after our wedding - Finishes are class, restaurant and breakfast is great, room was clean, comfortable and quality Staff are getting to know the procedures, couple of hiccups and confusions, things should be crystal clear in terms of payment and procedures.

Photos