Chateau des Ayes - Chambres & suites

Location: 133 Chemin de la Vie Profonde, Saint-Étienne-de-Saint-Geoirs, fr

Star Rating: 3 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 04:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Ski storage
• Karaoke
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Kid meals
• Evening entertainment
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Pet bowls
• Fence around pool
• Beauty Services
• Badminton equipment
• Pet basket
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Mobile app for room service
• Broadcast Live sport events
• Happy hour
• Cooking class
• Ski storage
• Television in common areas
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby outdoor pool
• Tennis lessons on site
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Beach yoga on site
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Fishing nearby
• Horse riding nearby
• Snow sports gear
• Swimming nearby
• Hosted evening meal (reserve)
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Triple Room with Garden View

  The triple room features a private entrance, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Toilet paper
  • Board games/puzzles
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Family Suite

  Featuring a private entrance, this suite is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. This suite features soundproof walls, flat-screen TV with streaming services, garden views, as well as wine/champagne for guests. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Private entrance
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Toilet paper
  • Board games/puzzles
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Queen Suite

  This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a terrace with garden views, this suite also offers a private entrance and a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Board games/puzzles
  • Sofa bed
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Superior Double Room

  Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room has a private entrance, flat-screen TV with streaming services, garden views, as well as wine/champagne for guests. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Private entrance
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Board games/puzzles
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Deluxe Double Room

  Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room provides a private entrance, soundproof walls, a mini-bar, a flat-screen TV with streaming services, as well as garden views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Private entrance
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Toilet paper
  • Board games/puzzles
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Family Studio

  This spacious suite is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. This suite features a private entrance, flat-screen TV with streaming services, garden views, as well as wine/champagne for guests. The unit offers 2 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Private entrance
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Board games/puzzles
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Deluxe Queen Studio

  This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite has a private entrance, flat-screen TV with streaming services, garden views, as well as wine/champagne for guests. The unit has 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Board games/puzzles
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

Guest Reviews

• Laure (6/5): - Le cadre était agréable, au vert et au calme, et il y a une belle balade à proximité. la décoration du restaurant était recherchée et agréable, les repas étaient bons (bien qu’un peu chers). La chambre a été très bien nettoyée le 2e jour. Cet hôtel manque de sens du détail , c’est dommage car il y a un effort de décoration : bcp de choses étaient cassées ou non nettoyées (paravent de la terrasse cassé et sale , volet intérieur non nettoyé , terrasse pleine de feuilles et mobilier pas très net…). Nous avons eu froid , un chauffage d’appoint nous a été fourni heureusement (mais il manquait une roulette et il avait du tomber car il était complètement penché). Nous avons également eu des pb d’eau chaude, le personnel a fait de son mieux pour re déclencher le système mais ce n’était vraiment pas pratique. Et nous n’avons pas été prévenu du Check out sans personnel…
• Stephanie (9/5): Endroit dépaysant et personnel très agréable - Le cadre
• Philippe (4/5): Insatisfaits voire mecontents - Une belle chambre avec un beau mobilier contemporain L'accueil : on avait annoncé qu'on arriverait à 18h30 au téléphone peu avant... personne .. il a fallu attendre ... puis la personne nous a tout de suite demandé la carte bleue, et à pris une empreinte en bloquant 200 euros de caution.... du jamais vu!! J'ai contesté cela. Elle a répondu que c'était en cas de dégradations. Bonjour la confiance dans un hotel qui se veut haut de gamme.Ensuite elle a demandé la carte d'identité et à relevé des infos... pas très légal je crois. Enfin le WiFi ne fonctionnait pas.. il a fallu qu'elle vienne installer une box dans la chambre.. Pour couronner le tout, au petit déjeuner il faisait très froid dans la salle....vraiment pas confortable. Bref un hôtel qui se veut haut de gamme mais qui n'assure pas... on recommande plutôt l'hôtel Les Tanins, à Saint Antoine l'abbaye à 25km de la... très sympa, moins prétentieux mais qui assure.. bel accueil...
• Jan (6/5): Voyage à vélo et Fête des Mères - Emplacement idéal. Cuisine de grande qualité. Belle décoration. Malheureusement, pas d'eau chaude, voire pas d'eau du tout. Le chauffage ne fonctionnait pas non plus, il faisait vraiment froid : comment ma serviette de douche aurait-elle pu sécher ? On ne nous en avait pas informés au début ; si cela nous avait été clairement communiqué, nous n'écririons pas cela ici. Le petit-déjeuner est trop cher : pour 20 €, on trouve un choix plus varié ailleurs.
• Nour (10/5): -
• Gérald (10/5): - genial tranquille repas super classe un peut froid sans mini chauffage électrique
• BENJAMIN (10/5): - Qualité d accueil et restaurant
• FLOFLO (5/5): Bon pour une nuit pour les chambres en Rez de jardin - L'emplacement calme et beau domaine. Tres bon repas au restaurant. Bon pdj. Bon matelas du lit. Pas de chauffage dans la chambre. Pas d'eau chaude le soir pour la douche. Probleme de porte de la chambre qui ferme mal. Probleme de separation sur la terrasse, qui est cassée. Les lattes du divan sont cassées aussi. La piscine pas propre au niveau du fond. 30 euros par jour, pour un petit bichon, s'est excessif. Surtout juste pour avoir une gamelle d'eau.
• Clarisse (7/5): Joli château avec beau cadre extérieur et restauration qualitative, terni par les équipements intérieurs manquant d’entr - Le principal atout de cet établissement réside dans son cadre extérieur et son emplacement privilégié au cœur de la nature. Mention particulière pour le restaurant dont le rapport qualité/prix est excellent ! En revanche, le charme est moins présent à l’intérieur, dès que l’on passe la porte de l’établissement. En effet, un accueil plus chaleureux serait le bienvenu ainsi qu’une meilleure communication sur les équipements et le fonctionnement de l’établissement (notamment le jour du départ, pour notre part le dimanche, où nous avons appris la veille, et parce que nous l’avons demandé, qu’il n’y aurait personne à la réception, et qu’il fallait laisser les clés sur le bar en partant…). Côté chambre, nous nous attendions à un niveau plus qualitatif pour un château 3* : - Les murs présentent des traces, ceux de la salle de bains s’effritent. - Le porte-valise était cassé, autant le retirer plutôt que de le laisser présent. - La terrasse délimitée par des stores latéraux qui auraient mérités d’être nettoyés, la table extérieure avec trace de peinture et d’usure, et les volets en bois qui sont vétustes. - Qualité de la literie : matelas dur, inconfortable. - Odeur de renfermé. D’une manière générale, on a l’impression que les détails ne sont pas soignés et que cela manque d’entretien… c’est dommage, pour un début de haute saison de voir que les équipements n’ont pas été restaurés lors de la basse saison. Ce château a énormément de potentiel, et ce type de retours semble récurant au regard des précédent avis… il serait intéressant d’en prendre note et de procéder à quelques améliorations afin de rendre l’expérience plus qualitative.
• magalhaes (8/5): Tranquille, paisible - L’emplacement, dîner et petit déjeuner Une grosse araignée
• magalhaes (8/5): Tranquille, le calme - L’extérieur, le dîner et petit déjeuner Une araignée énorme dans la chambre
• SAS NETODIT (10/5): Détente et farniente - Hôtel conforme au descriptif de Booking, endroit, arboré, calme. Les chambres sont spacieuse, il y a un restaurant à disponibilité ainsi qu’un petit bar très sympathique. Parking à disposition, fonctionne bien hôtel un peu loin de tout si vous aimez la solitude et où la tranquillité je mets un 10/10 sur cet hôtel Gros problème de télévision, Problème de porte d’entrée chambre Un petit coup de souffleur sur la terrasse histoire que les feuilles ne rentrent pas dans la chambre.
• Ugo (8/5): Pausa di relax in una struttura molto accogliente - Posizione, quiete, breakfast
• Stephen (9/5): -
• Peter (10/5): -
• Audifax (10/5): Très belle endroit, personne au top et sympa - La beauté du lieu rien… tout est bien
• Magdalena (9/5): -
• Angela (7/5): The room upgrade was amazing and really comfortable. The Apple TV box was a big bonus. Check-in was not so simple and - It’s was very quiet and we had a lovely upgraded room with a beautiful bathroom Check-in and checkout was not straightforward. Dinner in the bedroom. Also the outdoors looked like it hadn’t been cared for, pool was green.
• Denise (8/5): Une adresse à retenir. - L'accueil était très parfait. L'emplacement est idyllique si l'on recherche le calme. Nous y étions en mars et n'avons pas vraiment profité du joli parc . Le repas était excellent.
• Denis (10/5): Absolument magnifique ! - Je ne m'attendais pas à ce cadre exceptionnel. La décoration est magnifique et réalisée avec goût. L'accueil et la gentillesse du personnel ont été parfait. Ne changez rien. Une petite note supplémentaire pour la musique Jazz Blues du soir qui été parfaite: bravo pour la playlist :) Je n'ai pas de remarques particulières.
• Irene (8/5): Beautiful chateau - The decor. The food. Friendly staff. There seemed to be one girl doing everything, while she was great, she could have done with help to avoid long waits.
• FABRICE (9/5): -
• mike (10/5): -
• Pam (7/5): Quirky but lovely - The staff and chateau were lovely. I would describe the style as quirky bohemian. Room was lovely and clean. We were given a complementary drink for the fact we had to wait for service which was appreciated. They only seem to have limited staff and as they had a function there at the same time it meant we were waiting a while for service. We also hadn't realised that checkout was online and as there was nobody around in the morning we had to leave the key in the room. Just a bit confusing which could be down to the language barrier.
• Selvin (9/5): -
• Rick (10/5): - great food and accommodation friendly staff
• emma (9/5): Very good - Beautifully furnished room Amazing sjower No milk for tea 😂
• Carla (9/5): Super séjour, cadre agréable et accueil chaleureux, on s’y sent tout de suite bien. ✨ - La décoration soignée / le cadre charmant Petit-déjeuner un peu simple
• Raphaël (10/5): - Très bel endroit, isolé, calme, mais malgré tout à 10min seulement de l’aéroport, super pratique
• Elnaz (8/5): -
• Jonathan (8/5): Beautiful - Absolutely beautiful place just a short distance from the airport. Rooms we had were fantastic
• BONIN (7/5): -
• Michael (8/5): -
• Annie (8/5): -
• Pierre (9/5): -
• Dorinda (10/5): - Prachtige kamer, super aardig personeel Niks
• Simone (9/5): -
• Stéphan (9/5): -
• Joanna (9/5): -
• Chris (9/5): Great place to end a ski week before heading home. - Beautiful location and amazing building
• Cookson (10/5): Amazing - Friendly staff
• rv€r0 (10/5): Parfait - Le repas en chambre malgré la fermeture du restaurant était top. Et que dire de la chambre ? Une superbe suite, vaste et romantique, avec une très grande salle de bain (baignoire + douche), et une bonne literie. Bref, on a passé un excellent moment !
• lorel (10/5): Fabulous family owned gem of a Chateau, I could have stayed another week! - Beautiful little gem, 5 minutes from Grenoble Alpes airport, 10 mins from A48 Grenoble/Lyon motorway and absolutely worth the small deviation. What a treat, stunning country walks right outside the Chateau. Fabulous rooms with amazing views of the grounds and pool. Original and authentic building with modern quirky twists. Really charming family owned Chateau with wonderful staff and surroundings. What a find, could have stayed a week!!! It was perfect in all senses!
• Steven (9/5): - Our accommodation was spacious and comfortable. Yes it’s old but it didn’t feel run down or shabby. We had dinner in the restaurant which was of a high quality and good value. Staff were friendly and helpful plenty of safe parking.
• Breure (10/5): séjour parfait - Tout était parfait, accueil, le personnel, restauration, logement, le cadre, rien
• Christelle (10/5): Très bon Séjour, parc magnifique. Personnel agréable et chambre superbe. Je recommande. -
• Chakib Bensaid (3/5): Mauvais accueil - Reserver son petit dejeuner à une heure précise.
• Alois (9/5): - Le charme de l etablissement avec le cadre qui l offre. Le devouement du personnel de.l.etablissement avec un surclassement de chambre. Le petit dejeuner servi a la demande qui amene un confort et prise en compte.du client Ras
• Vadim (10/5): Ein Traum… - Das Chateau steht wie ein Märchenschloss. Die Gastgeber sind aufmerksam, zuvorkommend und sehr herzlich!
• Joaddan (10/5): Spacieux, propre, beau et un personnel prévenant, chaleureux et accueillant 🥰 -
• Laurent (8/5): Je recommanderai cet établissement. - Le petit-déjeuner était varié et le personnel disponible pour des demandes particulières. L'accueil sympathique. Il fessait un peu frais dans la chambre..
• Nathalie (10/5): Parfait - Merci pour l’excellent accueil d’Aurélie lors de notre arrivée un dimanche soir. Très belle propriété pour personne recherchant le calme, chambre très confortable et spacieuse. Petit déjeuner copieux, service très agréable.
• Femmy (10/5): Geweldig - Kamers Niks
• Domenc (10/5): Petit bijou - Cadre magnifique acceuil super calme tranquillité
• christoph (8/5): Es hat uns sehr gut gefallen und wir würden wiederkommen - Sehr schöne Lage und Ambiente, mit viel Liebe renoviertes Chateaux, tolles Ambiente Die Bar hat bereits um 20:00 geschlossen und leider wurde man darüber nicht informiert. Das Restaurant war geschlossen (da Montag) und der Service auf ein Minimum reduziert, das war leider Schade, d. h. es gab nur 1 Angestellte die alles machen musste.
• Stephane (9/5): -
• Tiphaine (6/5): - Bé Endroit Mauvais rapport qualité prix / petit dejeuner décevant car peu de choix / horaires de check out relativement tot (10h) mais aucun personnel pour vous accueillir / entretien moyen (oubli du nettoyage de la chambre etc…)
• Erwin (9/5): - L’accueil très attentionné , la décoration Prix du petit déjeuner
• Anthony (10/5): -
• Benoit (10/5): Cadre enchanteur -
• Luca (10/5): - Very peaceful corner of nature to relax and enjoy some peace in some tastefully decorated rooms.
• Ben (10/5): My second stay at the chateau and it was as special as the first time. I would highly recommend. - This was my second stay at the chateau as I stayed the week before with my wife. This time I was travelling alone and was nicely suprised when I received a free upgrade to my room. The owner of the chateau greeted me and was incredibly welcoming. I had another lovely caesar salad with a complimentaty tiramisu. I had breakfast the next morning which was in a lovely setting outside and the owner could not have been more accommodating. I will be staying again in the future. There was nothing I disliked about the chateau.
• Ben (10/5): A beautiful chateau in a lovely peaceful setting with great staff to make my stay memorable. - This was my first stay at the chateau and it was absolutely beautiful. The chateau was set in a fantastic location and was very peaceful. The staff were extremely helpful and would highly recommend anyone to stay here. The room was lovely and clean and the caesar salad I had was very enjoyable. There was nothing I would change about the chateau or my stay.
• Eléonore (10/5): -
• Mikael (6/5): un hôtel pas à la hauteur des photos ni de son appellation de "château" - - Le petit déjeuner ainsi que le diner que nous avons faits étaient bons, ca restera le seul point positif de notre séjour de 2 nuits en famille. - la personne qui gérait (seul) le resto le mercredi soir était très sympathique et avenante Pour être honnête, les photos améliorent beaucoup l'endroit, qui ressemble plutôt à un hôtel fantôme: - pas de personnel: l'accueil est resté le plus souvent sans personne - pas de diner sur place possible le mardi soir (malgré un appel 3j avant pour m'assurer qu'on pourrait avoir une table) car les cuisines sont fermées - la personne à l'accueil ne pouvait rien nous conseiller comme resto dans le coin... pratique... et quand on revient pour poser des questions sur les lieux à visiter autour: plus personne de nouveau... - on nous demande un horaire exact de petit déjeuner pour finalement attendre 45mn les boissons chaudes et des oeufs - le buffet tenant sur une table de 2 personnes. Nous étions une 12aine à attendre au petit dej en même temps... - une des personnes qui gère l'intendance du petit déj avec son casque sur les oreilles... no comment - la piscine verte fluo, elle a tourné (si y'a personne pas étonnant)... donc imbaignable! - notre douche était bouchée (suite familiale sous les toits), et il n'y avait plus de savon: mais comme y'a personne à l'accueil c'est compliqué de faire passer le message... La première impression est toujours importante: on a eu l'impression d'arriver dans un endroit pas à la hauteur des photos ou de son appellation de "château": la salle d'accueil était en bazar, la personne à l'accueil était sur son ordinateur avec un amas de feuilles volantes et autres éléments éparpillés autour de lui... bref on a l'impression que cet endroit est tenu par intermittence. On a eu l'impression d'avoir loué un Airbnb pour résumer... nous avons été chargé 4,5€ pour le minibar qui n'a pas été utilisé, mais ils ont bien fait les choses et nous ont remboursés: c'est à mettre à leur crédit!
• Torben (7/5): -
• Florence (4/5): - Son emplacement Aucune insonirisation phonique entre les chambres. Trop peu d'entretien general du domaine, notamment des toiles d'araignées partout, des peintures écaillées
• nicholas (10/5): -
• nicholas (10/5): -
• Olivier (7/5): Nice room but lack of good service … - The room was very spacious & reasonable price ! The restaurant in the chateau is not open for dinner , there’s only 1 restaurant in the village we can go ! The continental breakfast is over price for €20 per person ! Staff didn’t give us WiFi password as it’s not written in the room !
• Helena (5/5): Passable - Insufficient staff for breakfast it took forever to be served
• Ali (9/5): Serenity and comfort - Chateau des Ayes is located in the very calm area of St Etienne de St Geoirs, easily accessible from the Grenoble airport and surrounded by calm roads and a lot of greenery. We have been impressed with the serenity and calmness, enjoyed great nights and lovely small hikes around the property surrounded by greenery. The Roof Suite on the second floor (no elevator) is very large, has two bedrooms with one twin bed in each (and, enough space to also put the baby cot), a living room (with even a monitor in case you want to work remotely) and a jacuzzi style bathtub as well as a shower. The restaurant is very good too, both for the varied and very customisable breakfast as well as for the lovely dinner. For dinner, though, especially when the weather is nice and a lot of people come for the restaurant, avoid being in a rush - The lovely dishes take a bit of time. The staff have been exceptionally kind with us and our little one.
• Merav (7/5): Nice - Very nice designed The cost. The facilities and opening time
• Zachary (8/5): Very good -
• Amy (10/5): Exceptional -
• Tessa (9/5): Lovely - A gorgeous location with friendly staff, all very clean though the room smelled of damp
• Ali (8/5): Lovely stay in unique chateau - Incredibly comfy bed. Very quiet location so great nights rest. Perfect location for airport the next day. Friendly staff. Little short on staff so inconsistent service at times.
• Scott (10/5): Exceptional -
• Rhys (10/5): Exceptional - Beautiful setting, friendly staff and delicious food
• Richard (8/5): Charming - Very helpful pre arrival phone call !
• David (10/5): Exceeded all expectations- highly recommended - Superb welcome , fabulous suite room which exceeded all expectations, lovely bed linen, and towels, bathrobes - excellent car parking, early morning transfer organised for me from hotel to airport - I would most definitely and highly recommend
• Lady (8/5): Convenient chateau by Grenoble Airport - Beautiful Chateau. Free upgraded room, delicious dinner and lovely hot tub. Comfy bed, great shower and pretty decor. Minor DIY issues, central heating was u/s but they did provide electric heaters. Bedroom window would push to but catch u/s. No robes but it is a spa hotel and we had booked the jacuzzi, so you have to walk through the car park and change there but there are no private changing facilities.
• Mark (6/5): Awful service and staff - could be great place - Excellent restaurant for dinner. Countryside location. Awful policies and stuff - totally unwelcoming. On checking the only receptionist was on the phone for at least five minutes before she paid any attention to me. She required a €200 hold on my credit card to check in. But their system didn’t work and she wouldn’t let us in the room until this credit card hold was processed, so we could not check in, even though we paid for the room already. later I had to go to a different computer with her to process this hold. When we came in for breakfast, there was no one at the reception or the breakfast area so we had to wait for a long time with no service there (no buffet, service only). ultimately we had to cancel breakfast because no one was there to provide it.
• James (9/5): Superb -
• Andrée (1/5): Way too expensive for what it is. - Quiet It is an old property which would need some renovation. Pool is old and not very clean. There is not enough staff and there are overwhelmed. Food menus options are super limited. Value for money is LOW.
• Pablo (6/5): Nice BUT… not that nice - It’s a beautiful hotel that looks much nicer in the pictures than in the reality . Breakfast and dinner were very nice 1: there is not air condintioning ; in the middle of The summer it was really hot and we were sweating all the time; even at night we couldn’t sleep . They put super small fans in the room absolutely worthless 2: the Bathtub didn’t work and we could use it 3: The shower joints were full of mold and mushrooms. 4: They are very insistent in the fact that you check in and check out online, the main reason being that once you are there it is almost impossible to find any of the staff. 5: photos of the pool in booking are wonderful but They are just pictures…the reality is far from these photos. The pool is dirty and full of leaves, it is barely one meter deep and the material of the material is like a crappy hard plastic 6:The food in the restaurant was ok but they have a problem with the staff; they are all super young inexperienced girls and it took them an hour to take our orders and the service was absolutely chaotic. 7: when you arrive they tell you that you are lucky because as an “advantage” you get the “minibar”. I don't understand this very well as it is not free of charge; you have to pay for what you consume. ok I understand but where is the advantage then?
• Olha (10/5): Thanks! It was really good experience. - friendly staff, very beautiful house and hotel grounds
• Alan (4/5): Very disappointing and meals and wine way overpriced - Location staff friendly Room was run down. Bed uncomfortable bathroom door not closing. Overpriced breakfast ! 40 euro for 2 people. Expensive restaurant wine list took 200 Euro guaranty for 1 night !!!
• Jean (8/5): Very good - Chateau was surrounded by woodland. Very peaceful. Great walks to nearbycountryside. The double bed mattress was very uncomfortable, we didn't sleep well. Needs new mattress
• Joanna (6/5): Comfortable but lacking that extra effort to make guests feel welcome - Location, quietness Could not find reception easily & when spoke with staff who were there to welcome guests they were not very customer friendly. Focuses on sorting their restaurant out. Got told they were not aware of our 2 year old even though it was written on booking. then charged extra for them even though policy wasn’t clear - and we needed nothing extra as it was a 3 bed room. We were told it was for the extra towels, tea products etc but none extra were given and we would not have needed them anyway.
• Francesmm (9/5): A comfortable overnight stop for Grenoble Airport - Great location for an overnight stop for Grenoble Airport. Comfortable, calm, very pretty. We had a good dinner in the restaurant and a very good breakfast. We were upgraded to a suite that was very comfortable. Nothing, it was perfect for an overnight stop before collecting friends from Grenoble Airport.
• Egle (9/5): We had a good experience and a very pleasant stay. - The staff is amazing - they all were very friendly, very helpful, everyone speaks English very good, they made our stay very pleasant and easy. The location is great and the property is nice and cozy. The restaurant was also a suprise - we had a wonderful dinner there. Breakfast is rather expensive.
• Angela (9/5): Superb -
• Anthony (7/5): Very comfortable although too short as we arrived very late having been delayed from Tigne - The staff were lovely. Particularly Jean who was incredibly helpful. We cannot thank him enough. The breakfast is very average - pain au chocolat that were clearly cooked from frozen not freshly made and in our case undercooked. No croissants - a very basic continental breakfast. Do not rely on being able to book a taxi to the airport. There were none available.
• Barney (10/5): Exceptional -
• Andree (3/5): Place looked deserted, not very well kept - Not much to be honest Staff friendly thou Room was cold Not that clean Shower corner got mould all over it No restaurant - hot food not available in the evenings during our stay. Only ham and baked cheese. One tiny water in the fridge and for sure can’t drink the tap water, taste awful.
• Blair (5/5): We knew before we went that it was fairly remote, but did not realize how remote. - The breakfast was great. The place overall was charming. The staff was either very friendly or sullen. It seemed as though the regular staff may have been on vacation and the fill ins may not have known everything about the hotel. The rooms we had were up several flights of stairs with no elevator. This may have been communicated initially, but wasn't. We had a shared outdoor porch, which was nice, but the furniture was in disrepair and the surrounding foliage was all dead. The hotel overall needed some work-it was not kept up. Most restaurants in the area are closed on Sundays and Mondays so it is very hard to get food. The hotel has a limited dinner menu on those days, which is very expensive.
• Mourad (8/5): Very good -
• Dan (7/5): Good -
• Stylianos (7/5): Unfortunately we were happy to leave - The pool was nice but not heated. The place is very pretty and exterior is beautiful. It has a great potential with a little more attention to guests. Decoration, cleanliness, we had a little cockroach bugs in the shower and one in the bed.. we alerted the staff but they didn’t suggest anything. The breakfast was very poor, few choices and miniature portions. We were said afterwards that we could have asked for more but during the breakfast we didn’t have the impression that this was an option.

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