Shangri-La Dubai
Location: Sheikh Zayed Road, Dubai, ae
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience luxury like never before at our stunning 5-star hotel, strategically located along Sheikh Zayed Road.
Accommodation Excellence
Our 302 elegantly appointed guest rooms and suites boast innovative geometric designs and feature flat-screen TVs, working desks, and fully stocked mini-bars. Enjoy lavish bathrooms equipped with deep soaking tubs and walk-in showers for the ultimate relaxation.
Culinary Delights
Indulge your palate at our eight diverse restaurants and bars, including the signature Shang Palace, renowned for traditional Cantonese cuisine. Unwind at ikandy ultralounge, where you can savor delectable bites while soaking in breathtaking views of the Burj Khalifa.
Wellness and Recreation
Elevate your wellness journey at our state-of-the-art health club, complete with a fully equipped gym, squash and tennis courts. Rejuvenate at CHI, The Spa, where treatments inspired by traditional Chinese medicine await you.
Book your unforgettable stay at Hotel Shangri-La Dubai today!
Important Information
Policies
Check-in: 02:00 PM - Anytime
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Nightclub
- Guest education on local ecosystems and culture
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Currency exchange
- Squash
- Private check-in/check-out
- Concierge service
- Wheelchair accessible
- Kid meals
- Outdoor furniture
- Steam room
- Beauty Services
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Happy hour
- Cooking class
- Supervised childcare/activities
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Access to nearby indoor pool
- Tennis lessons on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Covered parking
- Secured parking
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Electric bicycle charging station
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Picture-perfect Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
Deluxe King Room with Sea View - Guaranteed upgrade to next room type, 10am early check-in, 3pm late check-out (subject to availability), 25% discount on F&B and Spa (Applicable for stays until 30 September)
Our Deluxe Burj Khalifa View Rooms offer stylish comfort with iconic landmark views. A calming space filled with shades of soft gray, white and lilac with subtle gold accents, these rooms are the perfect introduction to the wonderful city of Dubai. The room features a view of the Arabian Gulf, 1 bed and a spacious marble-clad bathroom with a walk-in rainfall shower and separate deep-soaking bathtub.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
One-Bedroom Club Suite - Lounge Access Including Afternoon Tea, All Day Soft Beverages, Evening Sundowners & Canapes
Guests will have a special experience as the suite features a rooftop pool. The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Free gym access
-
Deluxe King Room with Burj Khalifa View
Our Deluxe Burj Khalifa View Rooms offer stylish comfort with iconic landmark views. A calming space filled with shades of soft gray, white and lilac with subtle gold accents, these rooms are the perfect introduction to the wonderful city of Dubai. The room features stunning views of Downtown Dubai, 1 bed and a spacious marble-clad bathroom with a walk-in rainfall shower and separate deep-soaking bathtub.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
Deluxe Twin Room with Burj Khalifa View
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
Deluxe Twin Room with Sea View - Guaranteed upgrade to next room type, 10am early check-in, 3pm late check-out (subject to availability), 25% discount on F&B and Spa (Applicable for stays until 30 September)
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
Day-Use Relaxation Retreat (10:00 AM - 6:00 PM) with pool access & 30% Food & Beverage & Spa discount
The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
-
Horizon Executive Room - Lounge Access Including Afternoon Tea, All Day Soft Beverages, Evening Sundowners & Canapes
The rooftop pool is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room features air conditioning, a mini-bar, a tea and coffee maker, executive lounge access and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Free gym access
-
Horizon Premier Room - Lounge Access Including Afternoon Tea, All Day Soft Beverages, Evening Sundowners & Canapes
Guests will have a special experience as this double room features a rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Free gym access
-
Horizon King Club Room - Lounge Access Including Afternoon Tea, All Day Soft Beverages, Evening Sundowners & Canapes
Guests will have a special experience as this double room features a rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Free gym access
Guest Reviews
- Mohamed (10/5): -
- TAAN (10/5): -
- VG (10/5): -
- ktmoh (8/5): -
- vira (9/5): -
- Warren (9/5): Excellent stay with great service and Burj Khalifa views - We had an excellent stay and truly enjoyed every part of our visit. The lounge experience was one of the highlights. Ms. Janet was very attentive, warm, and kind throughout both our afternoon tea and happy hour. The Assistant Front Office Manager, Mr. Akshat was also very welcoming and kindly assisted us with visiting a space that is only open to guests with special access, which made the stay feel even more memorable. The security team was also very kind, helpful, and supportive. Everything went smoothly from arrival to departure. We were able to check in early, and the reception team also allowed us to check out an hour later than scheduled, which we really appreciated. They also gave us a room with a Burj Khalifa view, which was a lovely surprise and made our stay even better. The room was very nice, the water pressure was strong, and breakfast was superb with plenty of options. The pool had a beautiful view of the Burj Khalifa, and the jacuzzi was very relaxing. It would have been even better if the lounge had been operational in its original location, and if the indoor pool and jacuzzi were available. However, this was not a deal breaker at all, as we still enjoyed the temporary lounge and were able to enjoy the outdoor pool and jacuzzi when it was quiet, shaded, and not crowded. Overall, we had no issues at all and would definitely visit again. Highly recommended. Few minor issue was that the bidet button was a little difficult to press, but it did not affect our overall stay. It would also have been even better if the lounge and indoor pool had been operational during our stay, as this would have made the experience feel more complete
- Abdul (10/5): Great hotel with awesome staff and services - Great ambiance, very clean spacious room. All the staff were very friendly and helpful. Shiela and Janeth at reception were great hosts. They handled my check-in very professionally and explained everything about the services and facilities available. Breakfast was awesome and the staff made sure I got all what I needed. All the staff at restaurant were very attentive. I just remember Pradeep's name but all present there were great.
- ali (10/5): -
- Klaudia (10/5): -
- Ansaf (8/5): -
- Abdulrahman (8/5): -
- vanessa (10/5): Top j’y retournerai - La gentillesse du personnel est indescriptible Y’a rien que j’ai pas aimé, même l’emplacement, il était super, le service Piscine extraordinaire, tout était bien
- Estefania (10/5): -
- Fatima (10/5): -
- Aleksandr (10/5): - Everything was fantastic
- Marvin (10/5): -
- Marvin (10/5): -
- Rabbab (10/5): -
- Ayan (10/5): -
- Ali (10/5): صد رد - حلو الفندق لا شي
- fatima (8/5): Perfect location - The amount of 833 was taken from my account in 3-5-2026 for what is this is a charge cost?? Good
- Sherif (10/5): -
- Hayder (8/5): -
- Hayder (9/5): -
- Murtadha M Moosa (9/5): High grade hotel - Thanks for taking care about our special occasions Staffs r very helpful Nil
- Philippe (10/5): Tres belle découverte - Tres bon acceuil par tout le personnel qui a été tres à l'écoute et prevenant durant tout le sejour
- aiman (5/5): -
- Lebogang (10/5): - Best Location, best food and great staff N/A
- الاسمري (3/5): - الموقع التكييف سيء على الآخر
- Tasvi (8/5): Lovely stay - Nice property, maybe not the best value for money and rooms a bit dated but really good location and great staff and service.
- Hamdan (10/5): مريحة وممتعه - كل شي جميل فيه لايوجد ملاحظات
- hashmukh (9/5): -
- marwan (9/5): -
- Sunil (7/5): -
- Ahmed (10/5): -
- Sabrina Riaz (10/5): Amazing hotel for a quick break. - The service was amazing Nothing everything was good
- Hasanain (7/5): -
- camillia (8/5): -
- Ranim (8/5): -
- Dav63 (10/5): Marvelous! - Great service and accommoding staff Can't think of any real negatives
- Essa (10/5): -
- Renat (9/5): Very nice hotel and kind staff perfect for 2 day city break - Fantastic room with great view, we really enjoyed this hotel having stayed in Dubai many times All good.
- Hussain (10/5): -
- Rustam (8/5): -
- Erbuğ (10/5): -
- Erbuğ (10/5): -
- Erbuğ (10/5): -
- Nebojsa (4/5): -
- ELERICA (8/5): -
- rushworth (10/5): Relaxed, looked after and high standards - Smart hotel , well located and great staff
- VG (9/5): -
- Li (9/5): -
- Luziane (10/5): -
- Elisabeta (10/5): - Absolut perfect
- Tiko (10/5): -
- Maitha (8/5): -
- Guest (9/5): -
- Abbas (10/5): Amazing - Everything No thing
- Ali Ata (10/5): -
- Dioulo (9/5): Cool - Qualité de service du personnel surtout Luz et Kunga à la réception Il y a pas de kids corner
- bernardini (7/5): -
- Lynne (10/5): -
- Sandring (1/5): Nicht noch einmal das Shangri-La Dubai. - Schlechte Lage. Laut durch viel Verkehr. Gegen meinen ausdrücklichen Widerstand wurde ein upgrade in Rechnung gestellt.
- Tanima (10/5): Awesome Stay - They saw we have a small baby and they were very kind to give us early check in and late check out. Facilities are awesome. Buffet breakfast is very diverse and tasty. Rooms are spacious with nice sea view and we enjoyed the swimming pool and jacuzzi alot. It's also centrally located and staff and hospitality was awesome. Nothing to complain.
- Ahmed (10/5): - Every thing was good and we made perfect memories ❤️❤️ Just iam waiting my refund request, for my money, as the money took from my bank account two times please bush it to get back my money soon
- Manuel (8/5): Bon rapport qualité-prix - Le personnel,le prix attractif,l’emplacement Il mérite un petit rafraichissement quand même
- Michael (8/5): -
- Sherif (9/5): -
- albert (10/5): - el servicio al cliente y los detalles muy cuidados
- هيفاء بنت محمد النفيسه (10/5): -
- Changmei (10/5): Excellent - La réception les chambres la propreté le professionalisme du personnel à tous les niveaux Rien
- Ahmed (10/5): My stay was perfect - For Breakfast will give 5 out of 10. Location is fine Nothing for one day stay
- Eric (9/5): I had a great time during my stay.Staff were very friendly and helpful. - Location of the property and has a great view of the Burj Khalifa. None
- Pattiey (9/5): Beautiful - The breakfast is awesome and the stay was lovely I love the staff. They are doing the best - we appreciate the time! They could do better with WiFi
- Ioannis (9/5): -
- Hamad (10/5): - اكثر من رأئع من جميع النواحي 👍🏻 السعر دايماً مناسب .
- Khaled (10/5): -
- Hamad (10/5): - هذا الفندق 7 نجوم ⭐️⭐️⭐️⭐️⭐️⭐️⭐️ فالتعامل والسهوله مع المرونه ، الغرف والنظافة وسرعة الاستجابة وجميع المرافق بالإضافة إلى الموقع القريب من كل شي وجنبه سوبر ماركت ومطاعم وصيدليات 👍🏻 100% ، اكثر من 15 سنه وانا أتردد عليه . لاشيء
- shankar (8/5): -
- Antonio (9/5): - Vista deslumbrante
- Saad F. (10/5): Shangrila, Home a way from home - Great hotel and great location Staff and location
- Ahmed (8/5): - الغرفه والمرافق وم اول مره انزل فيه الاكل للاسف كان دون دون المستوى (in room dining )
- عبدالله (10/5): يستحق الزيره مره ثانيه - الغرف ممتازه النظافه لاشي
- عبدالله (10/5): ممتاز - 👍 👍
- Daniela (10/5): - V centre, absolútne služny horizon clubu včetne individuálnej starostlivosti o gluten free osobu.Bazén a vírivka na 42 poschodí pre Horizon hostí fakt úchvatné a dopoludnia prázdne
- Franz (10/5): -
- Makiyo (8/5): We would love to go back again. - We had Dim Sum lunch at Chinese restaurant, it was so delicious and more than we expected. Would love to go back again. For dinner, we had Vietnamese which was so delicious too. Breakfast has plenty of choices from Western foods to Asian foods. Very high quality and great hospitality. Nothing.
- Marie-ange (10/5): -
- Gurdeep (10/5): Khudaram at the entrance was extremely helpful and welcoming. He truly goes out of his way to entertain and assist every - Ambience, aura, vibe
- marielle (10/5): -
- pauline norma (9/5): Wonderful peaceful stay! - Location Nice room, lots of space, clean!
- Fourt (10/5): -
- Peter (10/5): Perfekter Aufenthalt - Alles hat gut gepasst. kann nichts bemängeln
- Lucy (10/5): Beautiful hotel in Central Dubai - A stunning hotel with fantastic facilities, staff and food. Could not have had a better stay.
- Yoram (10/5): - הכול מכל כל חוץ מהקונסיירג' שילמנו ארוחת בוקר וקוניירג' 380 דירהם, לא ניצלנו את הארוחות בורק זה בעיה שלנו, אבל הקונסיירג היה עלוב מאוד וכל פעם שהגענו נגמר הכיבוד לבסוף יצא ששתינו במחיר של כ 2000 דירהן 3 כוסות מיץ תפוזים.
- Christoph (10/5): -
- Marie-France (10/5): Verblijf was super - Vriendelijk personeel, super schoon, fijn verwarmd zwembad, heel goed ontbijt, mooie ligging. Niets
- Edouard (8/5): My stay was great - Very good
- Saeed (10/5): -
- Houssine (10/5): -
Photos
