Duomo Suite - Dolcevita Holiday

Location: Borgo San Lorenzo, 10 Piano 3, Florence, it

Star Rating: 3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Express check-in/check-out
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Express check-in
• Free wired internet
• Internet access

Rooms Available

• Superior King Suite

  This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen, which has a refrigerator, is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Beyza (10/5): - Konum olarak mükemmel, suite olarak çok iyi ve konforluydu. Evdeymiş hissi veriyor. Tek sıkıntısı 3. Katta olup asansör olmaması merdivenler çok dar bavulları çıkartırken yorulduk 🥰 tekrar gelip konaklama yapacağım bir yer. Tek sıkıntısı 3. Katta olup asansör olmaması merdivenler çok dar bavulları çıkartırken yorulduk 🥰
• BRADLEY (6/5): Nice place to relax, should be able to communicate with the hotel when issues arise - It was clean, and comfortable There was nothing in the booking that mentioned 3 flights of Stairs to get to accommodation, about 90 steps and no lift, was having issues getting into accommodation due to the door lock not working properly, on one particular occasion it took us 45 minutes to get in, tried calling the hotel, office hours were 1500-1900, hard to get hold of when something was wrong,
• Luisa (10/5): -
• Alberto (1/5): -
• Latifa (1/5): Terrible ! Never again - Nothing ! Absolutely nothing . WARNING DONT BOOK THIS PLACE BEFORE YOU READ THIS REVIEW ⛔️ The worst experience ever ! First we had to get two uber drives from the train station, first one couldn’t find the place at all , second stayed with us for two hours just looking for that terrible place ! Yet we couldn’t find it !! Had to book in a very very expensive hotel cause it was the only one that had a room that night , notice it was 2 am cause we spent 3 hours looking for that terrible place, I had to book a room for 800 euros ! Then in the morning we checked out ,, thank god that expensive hotel came in handy , they provided us with a bellman to help us with the luggage’s it was like 9 mins walking to that place , only to discover after finally finding it ( no sign , no name no nothing ) just a buzz button on the wall with a few of them with few random letters that didn’t make any sense or couldn’t spell a word . So the amazing big surprise was that they had 4 steep narrow floors and a half , we had 4 luggage’s ( we were attending a wedding in como and staying for two months after in Tokyo ) The bellman thank god helped us carrying the luggage’s upstairs ! Poor guy was sweating like forever , had to tip him 70 euros cause what he had to bear was unbearable ! Only to find the place smaller and tinnier than the pictures . And the shower ! Don’t get me started You can only shower there if you don’t move your hands and rotate back and forth ! Spiders and ants was in the room were the cherry on top ! Pls if you wanna have a great stay in florance don’t book that place ! Unless you like the hassle . Oh and I booked in another amazing hotel called : The Dumo luxury suits Which I’ve stayed in on my previous trip to florance which I should’ve booked there from the beginning, but I thought hey let’s try another hotel as a change ! The worst decision I’ve made in this beautiful trip .
• Anthony (1/5): Looks good - but don't book - The location was good. The apartment was modern and appeared as per the photographs. Don't book this room. It looks nice but is not fit for purpose. The walls in the apartment are so thin you can hear every noise (and drop) of bathroom activity from the neighbouring apartment behind the wall behind the bed. It is as if the people using the apartment and bathroom in the neighbouring apartment are inside your apartment. Every single word, splash, knock, noise, voice is fully audible. The shower is also unusable. It has a flat tiled floor with a drain, and no tray. The shower door does not have sealant under it, so the water flows out onto the bathroom and apartment floor unimpeded. Also the room's windows have no curtains, just nets. So you are fully visible to neigbouring apartments and woken up by daylight, which in the Summer is early in the morning. The stairs are steep and poorly lit up to the top of the building (usual for such apartments in Florence) so if you have heavy bags or are infirm or older, you should take this into account. When I complained to the proprietor I was told to complain about the buffet before I ate it - this was not relevant to my concerns. Then I was told that I should have complained before I left the apartment, I left at 730am having had no sleep and no shower. Perhaps I was meant to test the future noise by asking neighbours to go to the toilet earlier in the day? Or test the shower in advance of its use the following morning. When I said I wanted a meaningful engagement with my complaint the proprietor's response was to simply say I was blackmailing then with a bad review for a refund. This is not the case. I am a reasonable person and I raised my concerns for a meaningful response. I know people want to make money but doing so with an apartment not fit for purpose (sleep and a shower) is not the way to do it. Also being rude in messages back is not good business practice. Sadly I did not get a meaningful response, so I am writing this factual review.
• Ford (10/5): Exceptional -
• Janice (10/5): Exceptional - The location was situated in the heart of Florence, in close proximity to the Duomo. It was within walking distance of the Santa Maria Novella train station and the Mercato Centrale. The room itself was notably clean and spacious. The self check-in system was straightforward and convenient. The room was located on the 3rd floor, and there was no elevator available. Additionally, I found the shower booth to be quite small.

Photos