Cocoon APK Resort & Spa
Location: 198 Pa Tong, Kathu District, Phuket 83150, Patong, th
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of comfort and luxury at Cocoon APK Resort & Spa, just a stone's throw from the vibrant Patong Beach.
Unwind in Style
Our outdoor swimming pool invites you to relax and rejuvenate amidst tranquil surroundings. Enjoy a drink at the bar or savor delectable dishes at our on-site restaurant, where a delightful Asian breakfast awaits to kickstart your day.
Convenient Amenities
Stay connected with free WiFi and take advantage of our 24-hour front desk, room service, and organized tours, making it hassle-free to explore the local attractions, like Jungceylon Shopping Center just a short walk away.
Comfortable Accommodations
Each air-conditioned room features modern decor, private bathrooms, and select rooms come with kitchenettes, ensuring a delightful stay tailored to your needs.
Don't miss out on an unforgettable getaway—book your experience at Cocoon APK Resort & Spa today!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Offsite parking discounted rates available
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Tour desk
- Packed lunches
- Non-smoking throughout
- Shuttle service (additional charge)
- Outdoor furniture
- Coffee Shop on site
- Fence around pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Access to health care professionals
- Delivered food - securely covered
- Key card access
- Mobile app for room service
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Scuba diving on site
- Snorkeling on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free pool cabanas
- Offsite parking discounted rates available
- Internet access
- Exercise/lap pool
- Covered parking
- Fishing nearby
- Horse riding nearby
- Swimming nearby
- Rooftop garden
- Paddle boating nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Bunk Bed in Male Dormitory Room
The dormitory room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by elevator. The unit offers 12 beds.
Max Occupancy: 1 (1 Adults)
- Shower
- Air conditioning
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Socket near the bed
- Smoke alarm
-
Superior Twin Room
This air-conditioned twin room features a private bathroom, a wardrobe, an electric kettle as well as a balcony. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Socket near the bed
- Smoke alarm
-
Superior Double Room
This double room's special feature is the hot tub. The double room provides air conditioning, a wardrobe, a terrace with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Access to private pool
- Concierge services
-
Deluxe King Room
The hot tub is a top feature of this double room. The spacious double room features air conditioning, a wardrobe, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Access to private pool
- Concierge services
-
Standard Double Room
The double room features air conditioning, a wardrobe, a terrace with mountain views as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Access to private pool
- Concierge services
-
Studio Apartment
The apartment's kitchenette, which has a refrigerator, is available for cooking and storing food. The apartment features air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Access to private pool
- Concierge services
-
Family Suite
This family room's standout feature is the hot tub. The family room's kitchenette, which has a refrigerator, is available for cooking and storing food. The spacious family room offers air conditioning, a tea and coffee maker, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Access to private pool
- Concierge services
-
Deluxe Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Featuring a terrace with mountain views, this suite also provides a tea and coffee maker and a TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Access to private pool
- Concierge services
-
Executive Suite
The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. Boasting a balcony, this suite also offers air conditioning, a wardrobe and a TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Socket near the bed
- Smoke alarm
-
Standard Suite
The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony, this suite also provides air conditioning, a wardrobe and a TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Socket near the bed
- Smoke alarm
-
Budget Double Room
This air-conditioned double room features a private bathroom, a wardrobe, an electric kettle as well as a balcony. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Socket near the bed
- Smoke alarm
-
Bed in 6-Bed Female Dormitory Room
Max Occupancy: 1 (1 Adults)
- Shower
- Air conditioning
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Socket near the bed
- Smoke alarm
Guest Reviews
- Waldi111286 (1/5): -
- DEEPAK (1/5): VERY VERY BAD STAY IN THE HOTEL NEVER SUGGEST - NOTHING TO LIKE IN THE PROPERTY NO TELEPHONE ONLY ONE STAFF GOR 100 ROOM PERSONALLY WANT TO TAKE LUGGAGE
NO ROOM SERVICE AFTER 4.30PM IN THE EVENING WITH EXTREM RUDE RECEPTION STAFF AND HAD FIGTH WITH FOREIGNERS ALSO
- Raoul (7/5): - Posizione, personale, reception Piscina piccola e poco pulita
- Isa (10/5): - Per andare in Bangla road, dovevamo prendere il mezzo è un pochino più spostato, ma comunque abbastanza pratico, siamo stati benissimo
- Reda (8/5): -
- Filip (7/5): -
- Antunez Justino (5/5): Suffisant pour le prix - Personnel aimable et répondant à nos demandes.
Le restaurant de l'hôtel propose de bon plats pas cher.
Situé à 10min de la plage et de la vie nocturne. Le bar avec happy hour n'était jamais ouvert.
La piscine n'était pas entretenue
Ils n'ont pas nettoyé la chambre durant le séjour.
Les toilettes de la réception étaient sale.
Il fallait demander du papier toilette à la réception
Situé à côté d'une rue très bruyante.
- Soumaya (5/5): - Beaucoup trop de bruit
- Mohammed (10/5): ممتاز نوعا ما - موقع الفندق جميل تاخير ف تنظيف الغرفه
- Savaii (10/5): -
- Adnan (10/5): -
- moosua (8/5): -
- Rizwan (9/5): I enjoyed my stay. - Good location, friendly staff, food was good too. All was okay
- ALMUNTASER (10/5): جداً ممتازه - الموقع والمطعم الموجود بالاسفل لا يوجد
- Mario (1/5): Chatastrphe - Die pure Katastrophe Zimmer was gebucht wurde nicht bekommen ! Pool schmutzig und zum Teil ohne Wasser ! Laut und schmutzig Nie wieder !
- Mason (7/5): -
- Ali (7/5): -
- Wesley (8/5): Restaurant staff were lovely people, it’s not luxury but good value for money I’d stay again - Was good for the price, bed was queen size and comfy, was a small town and only 10 min walk to the beach, ideal for a lads holiday. Bathroom was bit tacky, air con was more of a fan but I didn’t mind as air con makes me ill
- Johann (1/5): - Nicht sehr viel! Schöne Fotos aber die Realität sieht anders aus, eine Baustelle, der Pool gesperrt, ab dem zweiten Tag gab es kein Frühstück mehr wegen Umbau, hatte alles bezahlt aber leider kein Geld zurück!!!
Bin ein langjähriger Booking Kunde und ein solches Hotel dürfte überhaupt nicht angeboten werden, hoffe es wird Kontakt zu mir aufgenommen um mir wenigstens eine Gutschrift für nächste Buchungen anzubieten.
- AKHIL (1/5): Worst hotel in the world - Nothing to like in the hotel Only one staff in whole hotel no room service after 4.30pm
Reception staff always fight with all customer and giving threats to call police no supportive staff
- Alaa (6/5): -
- Elia (1/5): -
- Jaise (3/5): -
- Luke (4/5): Poor for 4* - Not much A lot it smelled rotten inside never got a clean towel when requested one
- Luke (1/5): - Nothing The room was broken and dirty not like the pictures
- Roy (6/5): -
- Martin (3/5): Läget är bra! Resten dåligt - Bra läge Ostädat, inga handdukar inget papper, sängarna va uppbyggda med tandpetare
- Georg (1/5): Horrible - Nothing Horrible, not clean, cockroaches, bad service, not renovated at all. NEVER STAY HERE!
- Naif (1/5): - طاقم العمل سيء للغايه خصوصا موظفين الاستقبال ومديرتهم
النظافه سيئه الغرف ليست كما في الصور وتحجز عندهم يودونك مبنى ثاني سيء وقديم ما يستحق نجمه كيف مقيم أربع نجوم ما ادري الاداره تتغير خصوصا المديره سيئة
- Nitin (10/5): - everything execellent
- Fares (2/5): Didn’t give deposit back for no reason, says only I didn’t pay the deposit at first place - Location Elevator broken, didn’t give deposit back 1000 bath
- Mamun (1/5): Please booking.com remove this hotel. - Not perfect service. Washroom door not lock inside.
Door not lock.
2days in one day provide minaral water.
- Jamie (1/5): Do not stay here!!!! - The location was the only ok thing with this hotel When we turned up for a family room we were told we had two rooms in two of there different hotels. The hotel was under renovation which we was not told about we have 3 children that wanted to use the pool and couldn’t because it was closed even though we were sent a message on here stating we could use there pool and pool bar. We was sent to the reel hotel pool down the road but it was filthy so we decided against it. The hotel is dirty marks up the walls and does not look nice. Our rooms weren’t great and the bathroom was absolutely disgusting, we had to hold the shower button in our room to keep the shower on and in my sons bathroom the shower leaked under the floorboards and into his room. The hairdryer plug in the bathroom was hanging off off the wall and there was lots of cockroaches. I would stay clear of this hotel. The fact we can only add four photos to show the hotel is funny because we have a few to share!!!!
- Karolyn (1/5): Worst hotel I have ever stayed at avoid - Nothing Nothing it was dirty the pool unusable did try to get refund but declined due to policies as booked and paid for on booking.com offered an upgrade which I paid for the hotel is only described as derelict lacks hygiene the pool is green unusable
- Thierry (1/5): Après avoir visité la chambre, j’ai quitté l’hôtel et j’ai pris un autre Hotel immédiatement tellement que c’était horri - Je n’ai absolument rien aimé cet établissement, aucun rapport entre les photos annoncées sur le site et la réalité de la chambre Chambre dans un état lamentable, pas d’étude situés dans l’hôtel, mais plutôt à son abord. Rien à voir avec les photos annoncées sur le site.
- Edward David (5/5): -
- ahmet (2/5): -
- Ulf (6/5): -
- Jerry (6/5): -
- Ammar (5/5): - I like the restaurant The pictures in booking is not much
- Singh (1/5): Room with no electricity and super hot without AC, till 8:30 PM on new year's eve. - Bathtub was good, location was good. But overall it was not a good experience. The room that we were given did not have electricity. No appliance and lights were working, also without AC it was very uncomfortable. We reported it to the staff asap, at around 2:40 PM. Before that the checking time is 2PM, we stood in line for 20 mins for checkin then waited outside room for 10 mins for, then finally entered. The person who came with us to show room, noticed ac not working. Said he will be back in 5 mins, never came back. Went to reception multiple times, by evening 5 PM, they always disregarded my concern, and post that they said they are trying something but right infront of me booking customers at a much cheaper rate than shown online, at 1000 Baht approx, where as I booked for 3000 with no electricity. Finally after much hassle and wasting time we got a room with basic amenities working at around 8:30 PM.
- frederic (4/5): Mediocre por el precio - La ubicación cerca de Bangla Road Desayuno mediocre y pobre
Piscina vieja con partes rotas
Bar de la piscina cerrado
Hotel viejo y muy trotado
Mala relación calidad precio
- Nick (7/5): - Close to everything. To much noise from the main street and aircon on the hallway
- tugce (4/5): - Le personnel très très gentil Il y a pas de téléphone dans les chambres, je devais descendre pour prendre du papier toilette car y’en avais pas assez, je devais descendre également pour le sèche cheveux.
Le lit n’est pas du tout confortable
- Narongsak (5/5): -
- Anthony (5/5): - Staff was very good The condition on the hotel
- KHALED (10/5): -
- Marcio Toshio (1/5): Terrible - Nothing Everything
- Hussam (10/5): -
- MOHAMMED (1/5): غير جيدة - بالقرب من شارع العرب فقط لا يوجد بها اي ميزة اخرى تعامل سيئ من الموظفين فقط موظف واحد الجيد حرامية يريدون تسليمي غرفة أخرى غير التي تم حجزها
- Philipp (1/5): Sehr schlecht - Nichts, Finger weg Zimmer waren bei der übgabe extrem dreckig, überall Haare auf dem Boden und Krümmel. Klimaanlage komplett schimmelig und siffig. Zimmer hat extrem wiederlich gestunken. Von vier Tagen Aufenthalt, wurde nicht einmal gereinigt oder freiwillig neue Handtücher gegeben. Letztes siffloch, Finger weg!
- Chanitcha (7/5): Topp - Läget fint
- Hanan (2/5): A éviter - Absolument rien Une tromperie. Je n'ai pas logé dans l'hôtel que j'ai réservé mais dans un immeuble miteux.
- Roman (5/5): - I stayed at a Superior Room.
My impressions from staying at Cocoon APK Resort & Spa are mixed.
On the one hand, the rooms are quite basic, the furniture is not new. On the other hand, it's a good value for money.
Also, the location is great, a few steps away from Bangla Boxing Stadium.
A special credit i would like to give to the administration and the staff at reception. They were always very attentive and accommodating, always tried to fix everything in a very supportive and flexible way.
I would like to thank them for their attention to all my requests! Don't expect anything 'de luxe'. Everything is quite basic but it serves its function.
- Thaer Abo salh (1/5): - In didnt like any thing if you gonna campaign at the beach better than this hotel Rooms services no cleaning room
- wantanee (1/5): - ใกล้แหล่งท่องเที่ยว 1. บริการ ภาษาในการสื่อสาร ไทย อังกฤษ ของพนักงานที่ไม่ใช่คนไทย
2. พนักงานเปิดห้องพักในยามวิกาล และพนักงานไม่ได้แนะนำตัว
3. ไม่มีความปลอดภัถูก
- Koh (5/5): -
- Charlie (7/5): -
- Fabian (7/5): -
- Matthias (1/5): - One of the receptionists was pretty spot-on and managed the chaos as good as possible. Pictures are heavily mis-leading. Check-In process very chaotic, facility completely worn down and very smelly bathroom (rooftop bar, pool, elevator ?) - even I had the best room category. Completely unacceptable. No working WIFI in the room, had to ask twice for towels, etc. I could write a book about it... It was a sheer nightmare. Hotel is well known amongst Patong's hotel staff. Investor/Owner does not care about customer satisfaction, just wants to make quick $. These kind of business model is not fair to the hard working local staff and puts a negative light on the tourism in Phuket.
- VLADIMIRA (2/5): - Грязно везде,убирают эту же грязь по углам разметают,все убито и обшарпанно ,кондиционер не работал ,все просто ужасно ,персонал хамит ,просили убрать номер утром ,пришли вечером ничего не убрано ,полотенец чистых нет ,на что персонал отвечает мы тут не чем ,завтра уберут ,а нам как быть ,мы с ребенком ?
- Kieran (4/5): Glad it was only two nights - Was quite Room wasn’t ready on time, building run down
- Katarzyna (2/5): Absolutnie nie polecam. Cena zupełnie nie adekwatna do jakości - Lokalizacja Pokoje dramat. Główny budynek prezentuje się Ok ale pokoje po za głównym budynkiem katastrofa. Nie wiem gdzie te 4*. ? Grzyb na ścianach, brud. Okropny hotel bez żadnego standardu
- Muhammad (7/5): It was just ok - Location is good They give me smelly room and when i told them room is so smelly they said we onjy have this one and you have to saty is this
- Webb (1/5): Awful - Nothing! It was not like the pictures at all! Everything about it I did not want to stay there but had to because I couldn’t get availability anywhere else
- Akash (1/5): - If you are looking for your worst hotel experience, then it will meet your criteria
- Patrick (1/5): I am that embarrassed , I don’t want to tell no one about my stay . - Not one thing did we like about that stay , it was so sad .🤮 All of it , to be fair we should have a full refund and a big apology from the company.
- Alessandro (1/5): Scarsa igiene - Abbiamo chiesto due volte di pulire la camera e non è stato mai fatto, è stata pulita un solo giorno su 5 di soggiorno pessimo
- Elmostapha (7/5): -
- amine (1/5): - Je n’ai rien aimé Tres sale ne correspond pas au photo j’ai du reserver un aitre hotel sur booking meme alors que j’ai payer 5 nuits
- Misha (7/5): - Location No service
- Resner (1/5): -
- Amir (2/5): -
- jeevanantham (1/5): -
- Ntogka (2/5): -
- Viktoriia (8/5): -
- Deshwali (1/5): I will never book from booking.com and also a hotel like this - Nothing, absolutely nothing.
It was the worst place that i’ve ever stayed It was super scary and dirty, i booked something else and got something which was not shown in rhe pictures
- Abdalrahman (1/5): - الغرف ليست نظيفة و فيها رائحة عفن وغير جيدة وقفل الباب لا يعمل
- IBRAHIM (4/5): -
- Saeed (1/5): - Staff very rude
They didn't allow any changes
U have to pay again if you want any amendments
- Saeed (1/5): - Stay away
Very bad experience
They will only give you keys after 2pm
U have to wait all day in the lounge
- Rattanawadee (4/5): -
- Florencia (8/5): -
- Wabaka (3/5): Ça pourrait être mieux - Non y avait pas la piscine c’est menteur Je n’ai pas aimé le personnage dans le breakfast et proposer des menus différents à notre personne alors que j’étais musulman, j’ai mangé les saucisses, je sais pas si c’était du porc ?
- Guest (5/5): مقبوله - مكان الفندق ممتاز لا توجد خصوصية الأصوات كلها واضحه ف الغرف
- Yassine (1/5): -
- Rune (2/5): -
- Bernadette (9/5): - Le calme dans la chambre, la propreté et l axé rapide pour aller à la plage
- Momo (4/5): -
- Muflah (1/5): -
- Moa (4/5): - Sista rummet vi fick såg väldigt fint ut. Det låg bra till. Vi fick byta rum 2 gånger för att det va spruckna väggar och klinkers golvet satt inte fast.
- NILESH (7/5): Location is good just 5 mint walking distance to patong beach. - Location Abc
- Ahmed (3/5): Check-in was difficult and slow. The staff were very slow in processing and followed an outdated system that required ph - location Privacy, cleanliness, room check-in procedures
- Andriu (2/5): Inaceptable - La ubicación Llegamos a las 8 de la mañana y nos dijeron que nos fuéramos a dar vueltas por la ciudad, porque ellos no hacían check in al hotel hasta las 14:00.
Pues eso, a dar vueltas por toda la ciudad 6 horas con las maletas jajaja
Estuvimos 4 noches y a pesar de pedir repetidas veces que por favor pase el personal de limpieza, en 3 días nadie vino a limpiar.
Y eso que avisamos en persona en la recepción del hotel, y aún así fue inútil.
Luego pedimos unas toallas (Ya que no nos dieron nuevas porque no vino el servicio de limpieza) y tardaron como 1 hora en subirlas.
Después nos dimos cuenta de que la cama tiene un agujero del cual van saliendo y entrando cucarachas :)
Y eso sin contar la que estaba muerta delante de nuestra puerta durante 3 días :D
Lo único bueno fue la ubicación.
- Marcus (1/5): Terrible - Location Ac would only turn on to maximum or off the remote did nothing had to remove the key to turn off . The shower was cold and the room stank and flooded completely every time you had a shower
- محمد (1/5): - موظفين الفتره المسائيه مخلوقين وخدومين الموظفات في فتره الصباح مع وقت الدخول سيئن
وتعامل غير أخلاقي او مهني
والغرفه لم تكن نظيفه
والتكييف سيئ
حتي المناديل غير متوفره
لا انصح بالفندق
- محمد (1/5): - اعجبني فقط الموظفين الي في الفتره اليليه محترمين الموظفات في فتره الصباح مع وقت الدخول سيئن
وتعامل غير أخلاقي او مهني
والغرفه لم تكن نظيفه
والتكييف سيئ
حتي المناديل غير متوفره
لا انصح بالفندق
- Danielle (4/5): Horrible - Nothing the room was horrible. Workers outside our room. Making noise. Halls all filthy. On level 6 and lifts did not work and we had to carry our suitcases down stairs. Tv cable did not work so we had no tv. Bed was very squeaky and mattress very uncomfortable
- LEANDRO (2/5): Falta infraestrutura e condições básicas de serviços. - Durante a estadia o hotel foi bloqueado pelo órgão fiscalizador local por irregularidades. Faltou água no prédio por questões de pagamento durante dois dias inteiros. O café da manhã não foi servido por causa da restrição da fiscalização e da falta de água. Não indicado. Durante a estadia o hotel foi bloqueado pelo órgão fiscalizador local por irregularidades. Faltou água no prédio por questões de pagamento durante dois dias inteiros. O café da manhã não foi servido por causa da restrição da fiscalização e da falta de água. Não indicado.
- Abdullah (2/5): لن اكررها - لا شي اللفت عطلان والمكان مخيف والموظفيه غير ودودين
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