Kanté Hotel - Downtown Tulum

Location: Calle Polar Región 02 Manzana 07 Lote 11, Tulum, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Luggage storage
• Tour desk
• Non-smoking throughout
• Shallow end
• Cashless payment available
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Internet access
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Beach toys
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Studio

  The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite features a wardrobe and a flat-screen TV with satellite channels. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed

• Deluxe Double Room

  This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed

• Superior Suite

  The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite offers a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed

• Deluxe Studio

  This air-conditioned studio is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed

• One-Bedroom Apartment

  The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. The apartment's kitchenette is available for cooking and storing food. This apartment provides a wardrobe and a flat-screen TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Toilet
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed

• Junior Suite

  The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite offers a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed

Guest Reviews

• contreras reyes (10/5): -
• Monica (9/5): Muy bueno - Bien ubicado si quieres tener cerca la terminal de ADO , habitaciones bonitas con baño. Si traes maleta grande o pesada y te dan habitaciones en el 3er piso es un poco dificil aunque el personal ofreció ayudar
• Heren (4/5): - La ubicación El olor a sucio de las sábanas y toallas
• Poletto (10/5): -
• Ingeborg (7/5): - Hele centrale plek naast ADO busstation, vriendelijk personeel en prima prijs/kwaliteit
• Ekaterina (5/5): - Javier is very nice and welcoming The towels and bedsheets were with stains. The water was barely coming out from the shower. No elevator.
• Virlane Portugal (8/5): Pertinho da estação de ônibus da ADO - Me deixaram fazer o check-in duas horas antes. O quarto é espaçoso e confortável. Fica localizado bem próximo da ADO, ótimo para quem está de passagem rápida pela cidade, lá eles alugam bicicleta, recomendo utilizar esse serviço, porque é um meio de transporte ideal para conhecer as praias e as ruínas de Tulum. Fui obrigada a deixar um documento oficial meu como "calção", achei que isso fosse proibido, uma vez que eu já havia pago, deixei, mas achei um absurdo. Faltou água no primeiro dia, mas em pouco tempo foi resolvido.
• Kimi (10/5): Loved it and would definitely stay again. - Minimalist rooms, clean, nice lighting. The shared spaces were beautiful - sitting area, big table, shared kitchen space, pool - so stylish. It would have been nice to have a cooler in the room for our food and drinks.
• Tjara (8/5): -
• Guest (9/5): -
• Nacho morale (5/5): -
• serena (8/5): - Ordinato, pulito, a 4 min a piedi dal teminal dei bus. Vicino alla zona della "movida" di Tulum Mancava il phon in stanza, il deposito dei bagagli è a pagamento, non ha ascensore (e se hai le valigie arrivare al secondo piano non è il massimo), tante zanzare perchè è immerso nel verde
• Elena (6/5): -
• Colette (7/5): -
• Marie (7/5): -
• luisa (7/5): -
• Christine (6/5): - La gentillesse du personnel à l'accueil L'emplacement face a la gare routière. Notre chambre était juste en face et du coup bruit des bus jusqu'à tard le soir et tôt le matin. Pas d'eau chaude dans la douche.
• Gurung (8/5): -
• luisa (6/5): - la habitacion, el personal y las instalaciones nocturnas hay muchisimo ruido que viene de la calle durante toda la noche, te dan unos tapones al llegar pero no hacen nada esta bastante alejado del centro
• Lucía (10/5): - Muy limpio y luminoso. Hay agua disponible para tomar y las areas comunes son lindas.
• josellyn (8/5): Bien y excelente ubicación - La vibe y aislamiento de las habitaciones, no escuchas nada de ruido de otras habitaciones Que no hay elevador y tocó cargar maletón dos pisos sin ayuda
• Juan Carlos (8/5): - La ubicacion Mucha escalera
• Marvin (8/5): Genau das richtige für eine Nacht für den Preis! - Die Unterkunft war sehr nah gelegen am Ado Busbahnhof. Für eine Nacht der perfekte Ort zum Übernachten. Es war keineswegs laut, dafür dass der Busbahnhof nebenan ist. Zudem konnten wir direkt nach dem Einchecken Fahrräder ausleihen ohne Probleme. Das Personal ist sehr zuvorkommend. Von der Unterkunft sind es 15min Fahrradfahrt zur nächsten Cenote und 15min zu Fuß für Restaurants und Frühstückslokale. Kaffee gibts es zum Selbskochen for free :) Absolute Empfehlung! Nichts, war perfekt! Manchmal musste man nur länger an der Rezeption warten, bis jemand kommt aber das ist nicht schlimm :)
• Luca IT-UK (8/5): A fantastic stay - The room was very modern, very clean, new and extremely comfortable. I was travelling with a friend and we booked a twin beds room, but due to this type of room in the hotel being fully booked and an admin oversight, we were kindly upgraded to two separate rooms, which made our stay truly impeccable. The hotel also offered bicycle rentals for the day, allowing us to explore the town and visit the incredible Tulum ruins. The staff was friendly and helpful throughout our visit. The location is excellent, quiet yet convenient, just next to the ADO bus station for easy travel to other destinations. Overall, a fantastic stay! Everything was great overall. Just a small note to be cautious of mosquitoes due to the abundance of plants around, but with the air-conditioning in the room, this was not an issue.
• Holger (8/5): - Sehr zentrale Lage,freundliche Mitarbeiter,tolles Design Der Hund einer Mitarbeiterin war oft am bellen
• Alexandros (8/5): Nice and fair. - Location was great walkable distance of 5 mins from Tulum's city attractions and next to bus station. Room was decent with airco, fan and nice build in beds. The toilet cap was a bit mall and broken and could have been fixed before our arrival.
• Bin (7/5): -
• Kevin (9/5): -
• Ayaka (10/5): -
• Ma Magdalena (10/5): - El lugar, la comodidad de las camas.
• Maria (7/5): - Son cómodas las habitaciones Que no haya ascensores
• Sandre Fidji (8/5): Mignon - Très bel hôtel, la cours intérieures et la piscine étaient très jolies, les lits étaient confortables, on a eu une chambre et salle de bain très propre et un dinosaure avec nos serviettes. Le personnel est souriant. Situé proche d'une principale avec des restaurants. Un peu bruyant, il y a une station de bus dans la rue et ils manœuvre sous votre fenêtre sur votre chambre donne sur la rue. Le "parking" est en fait juste le trottoir dans la rue devant l'hôtel.
• Carla Daniela (8/5): Excelente lugar para quedarte en Tulum si buscas precio accesible y buena ubicacion. - Kante es un hotel que se destaca por su gran ubicacion. Nosotras habiamos alquilado un auto y realmente estabamos cerca de todo, pudimos recorrer todo Tulum sin problemas, ya que esta cerca de dos avenidas muy importantes. Cuando llegamos los chicos nos comentamos que teniamos un dispenser a nuestra disposicion, junto con una heladera y un microondas, Si bien este ultimo no lo utilizamos demasiado, el dispenser y la heladera fue de gran utilidad, teniendo en cuenta que el hotel no cuenta con desayuno. La heladera nos permitio guardar las cosas que compramos en el super y el dispenser nos permitio tener agua fresca durante el viaje y lo mas importante para un Argentino; tener agua caliente para el mate. Eso estuvo realmente bien. La atencion de los chicos durante la estadia tambien fue muy amable, aunque estuvimos poco en el hotel. Aspectos para trabajar comentaria que el wifi a veces no funcionaba bien. Dentro de la habitacion habia lugares puntuales donde conectaba, quizas no conectaba en toda la habitacion. Y en los lugares en comun a veces tampoco; Pero eso no fue un gran problema si buscabas los puntos estrategicos. Y como otro aspecto a comentar, es que la pileta esta ubicada en un lugar donde mayormente le da la sombra, lo cual no pudimos disfrutar de ella.
• Saif Hasan (7/5): -
• Mikayla (10/5): -
• Pâris (7/5): Beau mais sans plus - Personnel très agréable et disponible. Très belle chambre avec beaucoup de lampes un peu partout. La douche est absolument horrible, aucune pression juste un léger filet d’eau qui s’écoule. Petit lézard dans notre chambre. Notre chambre était située devant la réception, les murs étaient aussi fins que du papier donc nous entendions tout ! Heureusement que l’hôtel n’est pas situé dans une zone festive
• Mariana (8/5): -
• Mariana (8/5): -
• Elton (8/5): -
• hubert (7/5): - Petit jardin qui nous a permis de prendre nos petit déjeuner. Proche gare ado Au début on nous a proposé une chambre au rdc en face de l accueil avec fenêtre donnant sur cet accueil. Chambre dite booking (pas très agréable). Ils ont bien voulu qu on change . Et la on c est senti nettement mieux
• Jonas (7/5): -
• Marco (8/5): -
• Fanni (8/5): -
• Julia (10/5): -
• Julia (10/5): -
• Aroha (10/5): -
• Filip (7/5): - You can rent a nice scooter at the reception We stayed in 2 rooms. First one was so loud, facing the street we ddin't get any sleep. Second was too small, so smalll that when you unpack suitcase you barely can walk around the bed. Beds too firm and unconfortable, and again a lot of noise coming through the windows facing the main stairs. Staff although kind doesnt speek a word of english, so very difficult to comunicate. Looks better in photos than IRL.
• Ilario (9/5): We will come back if in town again - Localisation was great, right to the downtown, right behind the Main Street, perfect to walk into the city, bed was comfortable and the pool was nice too, staff was very friendly and very helpful.
• Maria Teresa (10/5): Como en casa, pero mejor - Kante es un lugar mágico, de esos que se sienten nada más llegar. Cada rincón transmite calma, cuidado y una energía especial que hace que la estancia sea inolvidable. Nos hizo desconectar y disfrutar de verdad. Queremos agradecer especialmente a Javier, por su cercanía, su trato humano y su atención impecable, que nos hicieron sentir como en casa desde el primer momento. Un sitio al que se llega como huésped y del que se va con el corazón lleno. Volveremos sin duda. ✨ Todo estuvo perfecto.
• Bart (6/5): - Almost no water from the showers
• alessio (7/5): Buon rapporto qualità-prezzo. Buona posizione. Hotel troppo minimal. - Struttura in ordine e pulita. Non c’è il frigo in camera. Le camere sono molto umide. Nel complesso l’Hotel é molto minimal: appenditi non sufficienti per appendere asciugamani, camera grande ma senza sostegni dove appoggiare vestiti o altro.
• Prestegard (10/5): -
• Kamil (7/5): - Nähe zum Zentrum. ADO Bus Station direkt nebenan. Freundliches Personal.
• FRANCESCO (10/5): -
• markus (9/5): Gutes Hotel zum Besuch von Tulum - Lage, Katze im Foyer :) und funktionales Zimmer Das Bett war etwas zu hart, aber das kann individuelle Präferenz sein
• Vishal (8/5): Amazing place if your aim is to travel Tulum rather than all inclusive - The location is very good. Right in the downtown area and right in front of bus terminal. You don’t need to pay huge taxi fare to get there. Just get ADO bus from airport and it will drop you right in front of the hotel. Location is very near to beaches, hotel zone, tulum archeological site Less amenities, the swimming pool doesn’t get much sunlight. Being a couple, we still got room with two single beds instead of a king/queen size bed
• Emily (4/5): Below average - Didn’t hate anything other than noise but didn’t like it either Right by the bus stop. Were kept up all night by the busses and traffic. Housekeeping never came.
• Gisele (7/5): - Localização excelente Queria frigobar e toalhas e lençóis mais brancos
• Emir (10/5): -
• Jeniffer (5/5): Way too noisy - Distance to bus station Bird poop on the windows, no chair or trash can in the bedroom (only the toilet paper trash), bathroom sink didnt drain properly, very noisy (you can hear every 10min another ado bus backing up, if someone watches a movie next door, noise from neighboring bars or similar, if someone rings the bell at the reception; despite having a room at the back away from the street)
• Deborah (8/5): - La struttura è carina e accogliente e si trova vicino alla via principale. La misura della camera un po' troppo piccola al massimo era 13mq compreso il bagno
• Lucía (10/5): -
• Nina-Lydia (8/5): Overall, a pleasant stay - The hotel is positioned in a very central location and the staff is super nice and helpful! Rooms are spacious and equipped with the essentials. The hotel is located just outside the bus station, so there a lot of noise.
• Luisa (10/5): Super Preis-Leistungs-Verhältnis - Die Lage des Hotels ist besonders gut. Direkt an der Ado station und Restaurants und alles was man braucht fußläufig zu erreichen. Wir konnten außerdem ganz unkompliziert die hauseigenen Räder ausleihen. Wasser auf dem Zimmer wäre noch gut gewesen.
• Bērzkalns (10/5): -
• Barbara (10/5): -
• Lieve (2/5): - naast busstation zeer onvriendelijk personeel en zeer veel straatlawaai van het busstation
• Brenda (8/5): - Perfect location, walking distance to retaurants and across the street from the ADO bus depot. Cute courtyard. Yes, it was noisy - traffic, dogs, etc. but we were only there for one night. The free earplugs were a funny touch! Would recommend. Noise.
• Alejandro (10/5): Muy buena experiencia! - La limpieza del lugar y la atención fueron excelentes. ¡También la ubicación es inmejorable! En general, todo estuvo muy bien: las instalaciones se sienten cuidadas y cómodas.. Me sentí muy a gusto durante mi estancia, realmente es un lugar al que volvería sin dudar. ¡Gracias por la hospitalidad! A mi criterio todo excelente!
• yannis (10/5): Le séjours a été parfais - Le personnel est très à l’écoute, l’emplacement est tout juste dans le centre de Tulum, juste derrière la station Ado bus, qui vous emmène à l’aéroport de Tulum et vers d’autre destination pas trop cher, les commerces et restaurants sont à proximité, moyen de locomotion, facilement accessible . L’hôtel est très bien et la wifi est très bien Les matelas de lit sont durs mais font l’affaire
• Abel (10/5): -
• Craig (9/5): -
• Krystina (9/5): - Wir haben hier eine Nacht aufgrund der Nähe zum ADO Autobus Bahnhof verbracht. Dafür war die Unterkunft super. Der Service war toll und das Personal sehr hilfsbereit. Unser Zimmer ging zur Straße raus und war mit offenem Fenster etwas laut. Hierfür gab es jedoch Oropax.
• Adrian (8/5): - Instalaciones modernas y comodas
• Elena (7/5): Cómodo - Hotel cómodo y limpio. Cerca de la estación de ADO. Nos tocó la habitación de en frente de recepción y se escucha constantemente a las personas pasar y hablar.
• Ronald (8/5): - The hotel has a charm. Also the comunal space is nicely done. And it's next door to the ADO busterminal..Thetefore it's pretty well insolated, I had a room facing the terminal. If you still are bothered, a pair of earplugs takes all the rest of the noise. The rooms are spacious and clean. I only stayed one night. If I would come back to Tulum I,d stay in this hotel again. And the best restaurant, the braceria tulum, is close by. The water doesn't really get warm. Depending where you are, the internet can be nearly inexistent, on other places it's great.
• Amy (8/5): -
• Carla (10/5): -
• Carolin (8/5): -
• Huan Ling (10/5): 適合放鬆充電的好選擇！ - 位置便利，與ADO巴士站近在咫尺，住宿環境優美，房間很舒適，冷氣、熱水都具備，很適合放鬆充電。 無
• larry (8/5): Perfect for a location near bus station. - Choose hotel due to location near bus station. Within steps. Perfect.
• Zeynep (10/5): - The location is very convenient, right next to ADO bus terminal. The atmosphere of the hotel is very pleasant, with lush greenery and a small pool. The room had all the basic amenities, a good working AC, and the pillows were the best I’ve ever had in a hotel. The bed was very comfortable. There are many restaurants around. It’s also nice to hang out in the hotel’s communal area. Overall, I am very pleased with this stay and will be back.
• jiawei (8/5): - 交通便利，距长途客运站近。乘去景点的交通车很方便。
• Nathalie (8/5): Good for 1 night. - Location, quietness Could be cleaner. Pictures much nicer than reality.
• ELENA FRCC (9/5): - Struttura molto carina, camera ampia e molto pulita. Si trova esattamente dietro al terminal dei bus ADO, comodissimo per chi viaggia in autobus.
• Yukari (10/5): -
• Alice (10/5): -
• Imanol (7/5): - El personal es atento y amable. La ubicación es buena (y a la vez mala) muy cerca de la terminal ADO y del centro. Está tan cerca de la terminal ADO que se oye bastante ruido. Las toallas no estaban muy limpias...
• Carlo (10/5): Pulizia, cordialità, posizione - Posizione perfetta se arrivi e parti con bus ADO. Molti ristoranti e bar vicini, è in pieno "centro". Vicino a un noleggio motorino che ci hanno consigliato. Personale molto gentile e disponibile. Camera pulita, ampia, letto comodo. Bel cortile con piscina. Siamo stati solo una notte ma ci è piaciuto molto Leggermente rumoroso sulla strada ma non durante la notte.
• Cristian (9/5): - La stanza grande con 2 letti mio comodi, finalmente un arredamento funzionale per i viaggiatori senza armadi con le ante obsoleti. Noleggiano le bici ma solo a giornate intere, volevamo noleggiarle per un paio d'ore ma ci avrebbero fatto il prezzo pieno.. peccato, ci siamo rivolti all'esterno
• Oscar (10/5): -
• Stephanie (9/5): I’ll stay here again. Super convenient, clean and easy walk to bank and the Main Street with restaurants and shops. - I’ve stayed here before. Good for overnight stay literally across the street from ADO. Clean! I asked to change the room from the street side but they said no.
• Robert (8/5): Very good -
• Tessa (10/5): Very nice hotel in a good location, close to the bus, friendly helpful staff, would stay again -
• Dari (8/5): Nice hotel. Would stay again. - Modern, clean. Good WIFI Located behind bus station therefore it can be noisy. I had a room right on the street side.
• Ramona (7/5): Good -
• Donna (9/5): Exactly what we needed for a quick overnight stay. Would go back - Great location, walking distance to the bus station and downtown. Very minimalistic but attractive, clean and comfortable. Loved the open-air courtyard. Highly recommend.
• Michael (8/5): Cozy and clean but next to a noisy road - 2min away from the Ado bus terminal. A Big tree with lamps makes a good mood. Clean and cozy. Small but beautiful outside pool. Noise from the road was too loud.
• Marco (9/5): Superb -
• Ioli (10/5): Exceptional - Cute cat

Photos