Palette Modern Newport City Center

Location: , Newport, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Staff adhere to local safety protocols
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• CCTV outside property
• Security alarm
• Television in common areas
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Covered parking

Rooms Available

• Family Room

  This air-conditioned family room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

• Deluxe Double Room

  This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

• Double Room - Disability Access

  This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

• Standard Family Room

  This air-conditioned family room is consisted of of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

Guest Reviews

• Nigel (10/5): -
• Miranda (10/5): -
• Shahr (10/5): -
• phil (8/5): Exceptionally good value for money. Very nice hotel. - Clean, quiet and excellent service Hard to find at night in the pouring rain with no sign outside (yet?)
• Martine (8/5): Friendly, kind staff, very comfortable beds. - The staff were very friendly and kind. The toilets were not working for the time i was there but the staff did everything they could, kept me updated and included free cooked breakfast. The hotel was very nice and the bed was very comfortable but the friendly, helpful and kind staff is what made our stay. The toilets not working which couldn't be helped.
• stixs42 (9/5): Great for the city centre - It was in a perfectl location just opposite the train station in the centre of Newport. We didnt come by car but the carpark was just next door. The room was big enough and clean and the bed was comfy, nice assortment of toiletries. Good price for a Saturday night. The staff were very pleasant and helpful.we caught a cab a few yards from the hotel which was perfect. There are lots of bars around within walking distance, with a good variety of places to eat. We walked into the reception, which had a small bar at one end and a couple of tables, but it was quite sparse, not really welcoming, what put me off was the smell of drains, I couldn't have eaten breakfast in there. Perhaps it was just that occasion, but it did spoil it for me. There is also a nightclub next door and although the rooms were well insulated you still had the heavy beat of the music next door until 2am when it stopped. So be mindful if you like a peaceful night sleep.
• Rachel (5/5): -
• Constance (5/5): -
• Jacqueline (10/5): Fabulous - Great location really comfortable beds young lad on reception was brilliant polite and helpful really enjoyed our stay I thought everything was great
• Twelde keste (9/5): -
• Lee (1/5): Give it a miss! - Nothing at all. Rude staff and bad communication. Cancelled my booking without making sure I knew about it, an email at 8pm isn’t good enough I was left stranded in a town I didn’t know at 10pm.
• Hayley (1/5): Poor manager - Booked me in & when I arrived said they couldn’t fit me in. Still waiting for my refund
• Ste (10/5): Very Good - The staff - Prashansa and Aripin, were brilliant. The location was perfect, with clubs and pubs right beside the hotel. Complimentary water bottles were provided, which is a great plus point. Nothing
• Svein (8/5): -
• Megan (8/5): -
• Elizabeth (4/5): -
• Higgins (7/5): -
• Ashley (10/5): -
• Judith (9/5): -
• Levani (4/5): -
• Oliver (1/5): Avoid this place! - We got cancelled on as we were on our way down, so we had to try and find somewhere else last minute. Was told there was issues but our rooms were probably just sold on for more money.
• whitehead (1/5): -
• Michelle (8/5): - Great location, 2 minutes from train station and shops, pubs just outside the main door. Maid cleaned rooms daily and stocked up the tea, coffee etc. Nice size rooms for 3 of us. Would of liked a little detail about the parking, we called the hotel on arrival to find where to park. Its in the multistorey which is next door this would of been helpful when booking and the cost of stay for the two nights. We was expecting to pay at least £50 but was shocked it only cost £25 for the weekend. Would of been nice to be told the WiFi code on arrival it was situated on the wall near Reception but someone was standing next to it. Also about the option if we wanted to order a breakfast which was mentioned in description on booking.com Would of liked extra pillows
• Arwyn (8/5): - Very clean, Desk empty at times
• Mandy (2/5): Booking cancelled on arrival - Location was very close to the venue we were visiting We had booked this hotel months ago due to it's proximity to the music event we were attending . We we arrived at the hotel we were told that our stay had been cancelled , blaming this on booking.com , but the booking was still showing as confirmed on my app. They said the only room the could offer was a family room sleeping 4 , but we had originally booked 2 double rooms . The cost of 2 doubles was £106 , but they still charged us £100 for the family room we had to share .
• afifa (9/5): Enjoyable stay - Very helpful receptionist Nice and clean rooms Nil
• Lolita (10/5): -
• Peter (10/5): Good location - The staff is always friendly and helpful Nothing to say
• Brittany (8/5): Great downtown location - Super great location for what we needed. Directly across from the venue we played that night, which made it easy to go back and forth. Lots of things in the area for food and coffee that were very easily accessible. There was nothing extraordinarily wrong about our stay. It was comfortable and peaceful and warm. The thermostat in the room was great for kicking on the heat and worked very quickly to warm up the room.
• Jane (8/5): Dried up breakfast - Nice and central location Breakfast was dry been cooked since 7pm we didn't get to breakfast until 9 10 am sausage and bacon you couldant cut it that dry . We opted for cereal instead bit disappointed as we were looking faqard to a cooked breakfast
• Alla (6/5): I would not stay in this hotel again! - The location was near Train station. However, the International Convention Centre is other site of city. Public transport is not established in Newport. One bus per hour and only few per day. Awful The location was near Train station. However, the International Convention Centre is other site of city. Public transport is not established in Newport. One bus per hour and only few per day. Awful The hotel changes the name and it is quite difficult to find, especially in the evening, when it is dark! No one on reception 24/7
• Geoff (8/5): - Perfect location is on. Quiet, clean and comfortable. Noisy air conditioning fan which I switched off. Shower drainage poor.

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