Laya Resort Phuket
Location: 48 Layan Road, Soi 2, Moo.6, Chengthalay Sub-District, Thalang District, Phuket 83110, Choeng Thale, th
Star Rating: 5 Stars
Property Type: Resorts
About this Property
Discover the serene charm of Laya Resort Phuket, nestled just steps away from the pristine Layan Beach.
Luxurious Accommodations
Relax in our air-conditioned rooms, each featuring a balcony, minibar, and flat-screen TV for your comfort. Whether it's a romantic getaway or family retreat, our accommodations provide the perfect oasis.
Dining Delight
Indulge in delectable Italian cuisine at our on-site restaurant, complemented by refreshing drinks from our bar. Start your day right with a delicious buffet or American breakfast, crafted to satisfy every palate.
Unmatched Amenities
Take a dip in our outdoor swimming pool or stay active in our fitness center. With a kids' club available and complimentary WiFi, we cater to guests of all ages, ensuring a memorable stay.
Don't miss out on this paradise—book your stay at Laya Resort Phuket today!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - Anytime
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Free beach shuttle
- Offsite parking discounted rates available
- Clubhouse
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Facilities for disabled guests
- Ironing service
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Salt-water pool
- Coffee Shop on site
- Fruits
- Shallow end
- Fence around pool
- Personal trainer
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Smoke alarms
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- 24-hour security
- Security alarm
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free beach shuttle
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Clubhouse
- Wine release events
- Reception hall
- Exercise/lap pool
- Covered parking
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Beach toys
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Suite
Boasting a private entrance, this air-conditioned suite features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. The spacious suite features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit has 3 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, a mini-bar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
One-Bedroom Suite
Featuring a private entrance, this air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite offers a mini-bar, a tea and coffee maker, a seating area, a dining area and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Two-Bedroom Suite
Boasting a private entrance, this air-conditioned suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The spacious suite features a mini-bar, a tea and coffee maker, a seating area, a dining area and a flat-screen TV with streaming services. The unit has 3 beds.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Studio
This air-conditioned studio is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double or Twin Room with Pool View
Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with streaming services, a private entrance, a mini-bar, a tea and coffee maker as well as pool views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Jordan (8/5): -
- ELMAR (10/5): - Все чисто и окуратно
- Kristýna (8/5): - Bazén s vířivkou 95 % hotelu byli Rusáci.
Snídaně byli v pohodě, nic extra.
Cesta na pláž otřesná. Celou dobu po silnici a na pláži se stavělo, takže prach.
- Caroline (9/5): Really luxurious hotel, amazing breakfasts, and super clean. - The variety of swimming pools. Quiet location. Near the beach. Western and traditional food available. Friendly environment. The building work starting at 8am every morning and being nearly an hour away from the centre.
- Zanele (10/5): -
- Christine (10/5): -
- Milla (8/5): -
- Akramovich (10/5): - Отмосфера Всё хорошо
- Morgan (3/5): -
- Fiona (8/5): Wonderfully clean hotel, v pleasant staff - The pools were warm and shallow and beautifully designed It was in the middle of development land, however when finished will be delightful. They also give you a free shuttle up to 1830GMT
- Lingjun (10/5): 很不错,适合一家人一起来游玩,已经推荐给我朋友们了😊 - 酒店拥有多个游泳池和健身房 设施齐全且现代。用户普遍对泳 房间宽敞,床舒适 酒店提供早餐自助餐,种类丰富。
这次入住体验真的无可挑剔,直接五星~
服务态度超级好,热情周到又有分寸,特别友善耐心,全程贴心又舒服。
酒店环境优雅整洁,公共区域干净敞亮,
这次入住体验真的无可挑剔,直接五星~
服务态度超级好,热情周到又有分寸,对小朋友特别友善耐心,全程贴心又舒服。
酒店环境优雅整洁,公共区域干净敞亮,整体安静不嘈杂,很适合家庭休息。
房间宽敞明亮,干净整洁,空间足够
家庭出游强烈推荐,下次来还会首选这家!
适合度假。 暂无
- chen (10/5): 性价比超高的酒店 - 早餐很丰富,品种特别多,中西式都有,还有各种现做的热乎乎的饭。附近海滩特别美,离得又很近,从酒店穿个泳衣,带个毛巾,走个五分钟就到,沿途还有很多吃的。周边环境不错,富人区,很干净。房间很大,设施齐全,有浴缸,可以泡澡,非常舒服。隔音效果好,很安静。有健身房和泳池,泳池有好几个,还有无边泳池,又大风景又好。 无
- chun (10/5): 🌟 满分好评|普吉岛Laya Resort,完美避世度假体验 评分:5.0 / 5.0 这次普吉岛之行选了Laya Resort,完全超出预期,堪称近期住过最舒心的度假酒店! - ✅ 位置与环境真的绝了
酒店在拉扬海滩附近,闹中取静,步行5分钟到洁白沙滩。被绿植环绕,空气清新,远离喧嚣,私密性拉满。离机场约15分钟车程,周边配套出行方便又安静!!!✅ 房间与设施
客房现代简约又高级,空间宽敞,床品超软,一觉到天亮。卫浴干湿分离,大浴缸超治愈。每天打扫得一尘不染,备品齐全。工作人员都超级友好! 暂时没有啊
- lijie (10/5): - 这次带孩子一起家庭出行,选择了普吉岛这家酒店,整体体验超出预期,强烈推荐!
首先,入住效率极高,大概5分钟左右就办好了所有手续,完全不需要久等,对带着孩子的家庭来说特别友好。我们喜欢住高楼层,酒店工作人员非常贴心,直接帮我们安排了高层房间,视野开阔,孩子也特别喜欢。
房间方面,空间宽敞,干净整洁,设施齐全,住着很舒适。特别要表扬的是服务响应速度——我们打电话需要几瓶水,服务员很快就送到了房间,态度也特别热情周到。
总的来说,这家酒店无论是服务、房间还是入住体验,都让我们一家三口非常满意。下次来普吉岛,我们还会选择这里!
- Jian (10/5): 非常超值 - 酒店离机场很近,很方便。工作人员都很热情。带了孩子,有儿童乐园,儿童泳池区,泳池很多也很干净,距离海边比较近,因为每年都会去普吉岛度假,这家酒店给我的感受很好。另外价格也不贵,品质属于五星级,还是很超值的! 都还不错,酒店早餐人很多
- kebin (10/5): 非常棒!期待下次入住。 - 酒店环境非常好,干净卫生。房间窗户正对着海景,非常漂亮。前台小哥非常热情,2分钟就办理完入住。房间比较宽敞,下次带家人一起来玩,还订这家。 暂时没有
- li (10/5): 非常满意 - 第一次入住这家酒店,整体体验超棒!酒店环境优雅又有质感,泳池设计也很出彩。房间干净整洁,床垫软硬适中,睡一晚特别解乏。早餐种类丰富,味道也很不错。最惊喜的是离海滩超近,步行就能到,沙滩细腻柔软,度假氛围感拉满,真心推荐!
- Cristina (10/5): I recommend this hotel because it offers everything you need and want. - I liked that it was very clean and the surrounding area was quiet. The staff were all very nice and welcoming. There wasn’t anything that I didn’t like.
- YUAN (10/5): 安静、干净、服务好、位置便利,是普吉岛北部超棒的度假之选。强烈推荐! 下次来普吉一定还住这里~ - • 位置绝佳 🌊
离机场很近,车程约15分钟。步行5分钟就到安静的拉扬海滩,人少沙细,远离芭东的喧嚣,特别适合放松度假。
• 房间超赞 🛏️
客房宽敞现代,干净整洁,落地窗/阳台采光超棒。床品舒适,设施新且齐全,每天打扫得非常用心。
• 服务热情贴心 👑
从接机、前台到客房服务,每位员工都微笑友善、有求必应。办理入住快速顺畅,有问题都及时解决,满满泰式热情。 无
- Hillary (10/5): AWESOME - Everything was really perfect. We enjoyed our holidays here. We hope to return very soon
- swergey (9/5): It was pretty nice to stay there - Good breakfast
- Arnaud (8/5): - L hôtel L emplacement
- Alkarboshi (10/5): No - Good Nothing
- MOISECIUC (8/5): -
- Jody (9/5): -
- Alexandra Loredana (4/5): -
- LILIANA (8/5): - posizione, colazione, confort, staff, pulizia e location in generale molto bella al rientro dalla spiaggia la navetta non è passata a prenderci, il bagnoschiuma in camera lo dovevamo chiedere e gli asciugami per la spiaggia spesso non erano disponibili.
- Muratbek (6/5): - Современный и приятный дизайн отеля и номеров;
Удобные кровати, комфортно спать;
Хорошие бассейны и достойный спортзал;
До пляжа Лаян всего 5–7 минут пешком;
Пляж чистый, есть лежаки, массаж и кафе.
Недалеко находится отличный Banana Beach — всего ~5 минут на такси (Grab около 200 бат). Очень красивый пляж, рекомендую к посещению. В family room в первую ночь был сильный запах канализации в двух санузлах. Общее ощущение плохой уборки (особенно в первый день). Пришлось переселяться в другие номера.
Не хватило пляжных полотенец в первый день.
Завтраки однотипные и быстро надоедают.
- Henry Oliver (1/5): Won’t be retuning. Cheap and nasty! Dirty hotel! Not 5 star - Nothing Dirty rooms!
Rooms not cleaned unless we called down and requested
Gym was dirty
- Adam (10/5): - Świetna łazienka, bufet - zarówno śniadania jak i obiady. W pobliżu plaży roboty budowlane.
- Svetlana (10/5): - Второй год там. Все нравится
- Christèl (8/5): Heerlijke lokatie met heerlijke ruime schone kamer en gym!
Perfect om vakantie relax af te sluiten. - De kamer was top! Lekkere bedden en ruim schoon met heerlijke badkamer.
De gym was ook één van de betere die ik heb gezien in vergelijking met de andere hotels. Alles was nieuw en we konden ook de gym van het naastgelegen hotel (via loopbrug achter ontbijtgedeelte te bereiken) gebruiken welk ook nieuwe apparatuur had staan en waardoor we een fijne combinatie konden maken tussen de gyms omdat er ook verschillende apparaten staan. Beide airco dus fijn om te sporten. Shuttle bus welk ieder uur naar het strand rijdt was ook top geregeld. Je kan ook naar het dichtstbijzijnde strandje lopen maar de shuttle bus brengt je naar een net iets drukker strand waar je ook op een bedje kan liggen en drankjes kan drinken. Je kan ook nog een halte verder uitstappen in het plaatsje Bang Tao. Ook erg leuk. Veel boutique's en eetgelegenheden.
Lokatie erg rustig maar met een grap taxi of een scooter kom je overal. Een aantal restaurants in de buurt van het hotel. ( niet veel maar je kan dichtbij uit eten)
Graptaxi is overigens goedkoper naar airport dan shuttle van het hotel.
Ik vond het een heerlijk hotel door de kamer en de lokatie !
Dichtbij airport. Niet alle medewerkers zijn klantvriendelijk. Dat is erg jammer want het hotel is prachtig!
Het Ontbijtrestaurant is vaak druk en medewerkers lopen daardoor soms wat achter op tafels uitruimen waardoor we soms lang moesten zoeken naar bestek. Er zouden koffiezetapparaten mogen staan. Koffieautomaat is niet erg snel.
Handdoeken voor het zwembad of strand waren soms op. Ik vermoed dat de drukte in het hotel net iets te veel is voor wat men aan kan.
- IANCULOVICI (9/5): -
- Eric (2/5): Ce n est pas du tout satisfaisant - De premier abord ca ne p
araît pas moche L'environnement. Le bâtiment (immeuble) les consommations très chères. (Eau à 70 bht) . Le bruit quand on demande une.chambre au calme et que l on se retrouve côté rue. Les abords (travaux partout) la route pour aller à la plage et au 7 eleven(pas adaptée dangereux et moche). Les travaux sur la plage qui est aussi tres salle. Le restaurant tré
5s très long. La direction pas sympa (bloqué en France nous devions payer un autre billet d avion. Ils n ont pas.voulu trouver un arrangement pour que nius annulions notre séjour sans frais), nous avions une chambre pour 2 alors que nous étions 3: notre fille de 10 ns dormais avec nous . Les gens douche et shampoings comme dans un hôtel ibis (petite fiolle au compte goutte) la baie vitrée salle. C est mal placé , machines à café marchent difficilement le matin. Que des russes
Etc...
- Umit Bahar (6/5): PRACHTIG - het mooie was de kleuren , zo open en vrij het is op een zeer goede en gunstige plek gelegen dat je overal naartoe kunt per scooter, en deze kun je in het hotel meteen resereveren, dat is beter dan een uber. helemaal niets ,want het is een schoon en prima hotel de locatie is goed te doen, het is er rustig en open , eten is goed dus ons verblijf was een zeer aangename periode en ook de bediening is goed. dus vooral gaan
- Patricia (8/5): Je reviendrai - L’ accueil le personnel la propreté l’emplacement le confort de la chambre nous avons fait un long séjour plusieurs bâtiments Le bruit pour les chambres rue et parking / machines à café au petit déjeuner beaucoup beaucoup trop longues et pas assez vu le monde
- Hymns (9/5): Very good but with little effort, it could be excellent - The food se,e Timon was good and the staff hellful The only issue related to an inadequate number of sunbeds for the number of guests
- Fiory (10/5): -
- Hymns (9/5): Good but could be perfect - The staff are great and our room was very comfortable. Severe shortage of sunbeds. There is seating around but very few sunbeds for the number of guests.
- Leo (9/5): -
- Pinheiro (9/5): -
- Csaszar (10/5): - Totul...
Locație de vis!
- John (7/5): Helt OK - Faciliteterna och rummet. Personalen var trevlig Det ska vara ett 5-stjärnigt hotell. Men tror inte standarden lever upp. Gäster röker öppet vid poolen och vid allmänna ytor där barn leker. Gäster kliver rätt in i bar överkropp på frukost/middagrestaurangen svettig.
- Thomas (7/5): -
- Cindy (9/5): Beautiful hotel with all amenities catered for, but found staff lacking in the personal touch - Beautiful property with everything you need in the rooms and even things you didn’t know you needed! Bathrooms are to die for, beach bags, washing lines, lighted mirrors, magnifying mirror and more than ample wardrobe space.
Breakfast was lovely with more than one area. Didn’t receive any welcome drinks and found the staff to be lacking. The hotel is very big with lots of people in reception and they seem very busy but certainly wasn’t made to feel special. Wanted a $50 dollar deposit also that wasn’t mentioned anywhere but we got out of paying this. Still haven’t received deposit back from hotel we stayed in over a week ago.
Flight was delayed and arrived late but restaurant and bar closed down at 11pm which was a bit odd.
- MIRELA (10/5): - Breakfast and the staff from the breakfast were amazing, attentive and very kind.
- duncan (10/5): - Nice clean modern rooms with very comfortable beds.
- Evgenii (8/5): -
- Inci (10/5): Just amazing - The first impression from the hotel entrance is truly impressive, and the rest of the stay lived up to that initial feeling. The staff were consistently kind and helpful, and the entire property felt clean and well maintained.
【Shuttle service】
The hotel offers a convenient shuttle service to Le Phang Beach and a shopping area called The Avenue, which made getting around very easy. There’s also a 7/11 and Layan Beach about a 10‑minute walk from the hotel.
【Restaurant】
The area doesn’t have many restaurants nearby, so we had lunch at a small restaurant on the way to Layan Beach and dinner at the hotel. On the day we arrived, it was already 22:30, so we grabbed dinner from 7/11 and ate there — they even have four seats inside the shop, which was surprisingly convenient.
【Sightseeing】
The more touristy and lively areas are not close to the hotel, but this wasn’t a problem for us since we wanted to relax by the beach and pool and stay away from the crowds. There are many families staying here, including those with young children, so if you’re looking to party or enjoy a vibrant nightlife, this might not be the right location. However, if your goal is simply to unwind and enjoy a comfortable hotel with a pool and a beach nearby, this place is perfect.
Overall, a comfortable and enjoyable stay with great service and thoughtful amenities. We did experience two cases of misinformation from the same staff member.
1. We asked about extending our stay, and he insisted that we should check the website on our checkout day to see if any rooms became available. This clearly wouldn’t work for us, because if there was no availability, we would have had nowhere to go. We needed to know in advance. Later, when we asked another staff member, he was very helpful and completed the extension immediately after a short phone call.
2. We handed in our laundry before 12:00, and reception informed us it would be ready that same evening. When we called to collect it, another staff member told us it would only be ready the next day. After I explained that we had been told it would be returned the same day, he checked again, called me back, and delivered the laundry to our room shortly after.
Both times, it felt like the first staff member was answering impulsively without checking the correct information. I understand he may be new, but I would prefer to wait a few minutes for accurate information the first time rather than having to insist or double‑check later.
- K.J.K (8/5): Trevlig semester. - Mycket trevlig personal på hotellet, fina pooler och mycket grönska på hotellområdet. Mycket trevligt spa. Städningen var inte bra på rummet och man märker att det inte är ett hotell som är byggt med kvalité då vi hade läckage under vask där det forsade vatten (fick säga till ett par gånger innan det var fixat) och dörrhandtag som lossnade.
Hotellet har väldigt få solstolar, det finns plats för fler så detta skulle de lätt kunna fixa. Det är otroligt mycket ryssar på hotellet där tyvärr många inte kan bete sig, på frukosten tränger de sig fram, lastar upp med stora berg av mat som de sedan inte äter upp.
Området Layan Beach skulle behöva bättre infrastruktur med gångbanor som i nuläget inte finns så man får om man vågar promenera på tungt trafikerade vägar. Det är dock lätt och billigt att ta sig med bil genom Bolt.
- Krzysztof (10/5): -
- Yeldar (10/5): -
- Patricia (8/5): -
- Géza (9/5): -
- Cansu (10/5): - Muazzamdı...
- Daniel (1/5): -
- Iana (8/5): Хорошая квартира , чистая , как на фото, вид с балкона красивый. Но очень маленькая , 2 комнаты , как на фото все , толь - Расположение, Слишком маленькая
- Zhanna (7/5): Неплохо, но ожидания были выше - Отель симпатичный, на территории 3 неплохих бассейна, есть шаттл сервис до моря / центра Бангтао. До моря пешком примерно 7 минут, правда по дороге без тротуаров. Номера просторные, чистые. Ставят по 2 большие бутылки с водой каждый день) 1. Сотрудники в лобби постоянно заняты. Выселение/заселение, а также любые вопросы занимают очень много времени.
2. Постоянно не хватает полотенец для бассейна. Ни разу не удалось получить
3. Очень плохая шумоизоляция с балкона. У нас окна выходили на дорогу - было слышно каждую проезжающую машину
- Bohdan (10/5): -
- Alexandra (10/5): -
- Abi (9/5): Stunning hotel, very clean and staff was friendly and very helpful. - The hotel was stunning, very clean, sleek and well looked after. Close to the beach, decent pools, gym and food was good. The rooms were massive, bathrooms were massive too. My husband loved the fancy toilet that had lots of cleaning options.
Close to the beach and a couple of good restaurants, Mr Warm’s food and drink was the best. It was slightly out the way of the town, but only a short bike or taxi ride away.
There was nothing not to like about the property, was beautiful.
- Jessica (1/5): -
- Rosen (10/5): -
- Антоанета (10/5): -
- Herman (3/5): Lijkt op een ziekenhuis - Gewoon weg niks Zowat alles, wordt aangeboden als een 5 sterren hotel maar is er met moeite 3 waard. Is een nieuw hotel maar is heel goedkoop opgezet. Ontbijt is een ramp, bar is afwezig…
- Sakis (10/5): Just perfect - Location They need new coffee machines
- Angelika (3/5): -
- Aleksandra (6/5): - Отель выглядит очень свежим, хорошие номера, достаточно чисто Столпотворение на завтраке, столов не хватает, стульев тоже. Возможно, они не умеют справляться с таким наплывом людей
- Hermes Romero P (9/5): -
- Carmen (7/5): - New modern and clean resort. Comfortable room. the employees were unprofessional, there was a lot of chaos there. At the restaurant you can wait quite a long time and they may bring you something different than what you ordered.
- Loris (10/5): -
- Vasile Eduart (1/5): Für uns war es das erste und letzte mal!! Muss man wirklich 2 mal überlegen ob man in diesem Hotel übernachten möchte od - Modern und eigentlich schön ausgestattet aber es ist ziemlich überal renovierungsbedürftig.. Die Reinigung des Zimmers war miserabel, es wurde nur das Bett gemacht und neue Handtücher bekamm man wenn man es brauchte.
Im Badezimmer wurde nicht mal der Boden gesaugt.. Frau und 2 Mädchen .. die hinterlassen einweing Haare nach dem Föhnen.. am nächsten Tag nach der Reinigung mussten wir sauber machen.. und das war jeden tag das gleiche , auch nach der 3ten beschwerde wird man an der Rezeption nur schwindelig angelacht das Sie das gleich weitermelden und jemand vorbeikommt.. nichts passiert.. also wirklich abartig 5 sterne kann man schon erwarten das die Zimmer halbwegs gereinigt werden! Vorhänge 2 mal gebeten das sie die richten.. haben diese nur zurückgehängt und nicht wirklich befestigt.. beim zumachen fallen die alle wieder runter und man hat zur frühen morgenstunde die sonnen im Zimmer wo man eigentlich eher ausschlafen möchte.
Und Achtung vor Zimmer an der Straßenseite! Der Lärm ist wirklich nicht ohne nachts und auch in der Früh!! Durch die Balkontür hört man leider alles!
Frühstück kann man essen ist aber eher wenig auswahl und wirklich nichts besonderes .. hatte 3-4sterne hotel mit besseren Essen. Und noch eines sollte man wissen (nichts gegen Russen!) aber dort sind zu 80-90% nur Russen und auch dass neujahrs programm und andere sachen sind speziell für sie ausgelegt.. könnte man internationaler gestalten aber oke..
- Tatjana (9/5): -
- Alexander (10/5): -
- Sakis (10/5): - Everything Breakfast could be better
- Ronald (10/5): -
- Ivo Alango (8/5): -
- Archana (9/5): - Great pool and restaurant.Useful shuttle to beach.
- shirin (10/5): -
- Anastasiia (2/5): - Awful experience ever in my life.
The staff completely disrespected me, constantly invading my personal space and crossing boundaries. I was simply horrified — I woke up from some shouting at 8 a.m., not understanding what was happening. It turned out to be the staff, who clearly didn’t care about other people. They can yell, clean rooms, as if I were in the cheapest bungalow or hostel.
Breakfast was extremely poor — no proper selection of meats or cheeses, just sausages, lots of local food and a lot of greasy pastries.
On top of that, there was some kind of fake concern — hyper-care that was insanely irritating, as if I were in some circus with people who clearly do not understand that I am an adult and, if I need anything, I can ask for help myself. There is no need to run after me and ask about every single step I take. Where am I going? Am I waiting for a taxi? Even when I was sitting in lobby I felt that staff around very interesting about my next step and I should report every step i take.
On the morning of my final day, I called to request water, even though I had been considering extending my stay — after this experience, I decided not to. My first call was ignored and no water was delivered. When I called a second time, I asked politely where my water was in a five-star hotel. The staff member responded, ‘Did you call before?’ — implying that I was somehow incompetent for asking a simple question. Instead of resolving the issue, the staff asked endless questions, wasting my time and energy — completely unacceptable for a five-star hotel.
When I went to the reception and said that they didn’t even want to apologize for asking me questions that I perceive as extremely insulting and degrading my dignity, their eyes were so indifferent and empty.
- Vlad (8/5): -
- Deven (10/5): Overall we loved our stay and will be back next time around.🇹🇭 - Everything was exceptional. We had our stay for 5 nights. Breakfast was very good with mix of Asian and western touch. We could order lunch and dinner straight to our room. Gym and swimming pool was regularly cleaned and was spotless. 🤙
- Ahmed (10/5): جيد جداً - كل شي جميل وهادئ نصف ساعه عن المطار
منطقه جميله وهادئه لكنها تفتقر للأنشطة
الفندق جميل و نظيف جدا و رائع والموظفين ممتازين
فيه مساحات واسعه للجلوس و الاسترخاء اعتقد انني يمكن أن اعيد تجربته فقط انه بعيد عن الانشطه لكن الشاطئ قريب بامكانك تذهب اليه مشيا على الاقدام
- Mariia (10/5): -
- Mohammed (8/5): -
- A (10/5): Chill and relax - Very chill and calm, the staff is amazing, the area is far from patong but very clean and calm comparing to patong, layan beach is nearby which is amazing for swimming quite and empty
- Chirag (10/5): Exceptional -
- Lemisio (7/5): Good value. - Nice and relaxing location. A stone throw away from some beautiful beaches including Banana Beach. The piping system is poor. Quite disruptive in the sense that when you go to the toilet, you can hear the water flushing through the pipes. you can also hear when your neighbour is flushing their toilet as well.
- Will (9/5): Superb -
- Brandon (10/5): Amazing stay. Very well worth the money for such a good stay. - Friendly and helpful staff.
Look for LIYA.
She’s such a gem and kind lady. Nothing
- Lindy (8/5): Great new resort with minor noise issue - New property, very cool design. Staff was warm and welcoming. Free parking was helpful. Location is good, Bang Tao Beach is 20 min away by car but road there is a bit bad and narrow. The seal on our bedroom door to the balcony was not tight so we could hear everything as if we were outdoors. So noisy need earplugs to sleep.
- Olivia (10/5): Exceptional -
- Chelsea (8/5): Very good -
- Aisha (10/5): It was a pleasant stay, and the staff was really nice. - Very spacious rooms and bathrooms with both shower and bath. 3 large pools all across the hotel. The only problem we had was with the room service, other than that everything was great. They also have different areas, and a quiet big, nicely equipped gym. Room service
- İrina (9/5): Good hotel to stay in Layan beach - Very beautiful swimming pool, hotel area is well looked after and designed great, rooms are spacious and comfortable, staff is friendly and Beach near by is fantastic! Breakfast would be good to have little more fresh fruit and vegetables like avocado, tomatoes, cucumbers..
road to the beach is very busy with cars, passing through can be challenging
- Elshiekh (10/5): Great at all - Very nice clean staff friendly Breakfast
- Volodymyr (8/5): Good hotel - New hotel
Nice stuff
Not so many tourists on the beach Too much Russian speech around
Bed rod to beach
No commercials and cafes around
- Robina (10/5): Amazing place to relax in Phuket - Beautiful property, loved the pools, very clean, amazing staff, delicious food and drinks, very comfortable beds, fantastic massages, short walk to the local beach, 30min drive to airport. Definitely recommend, will stay again when in Phuket!
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