Rivers Hotel

Location: Green Lane, Quayside, Newcastle upon Tyne, rivers hotel, Gateshead, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - Anytime

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Restaurant
• Room service
• Family rooms
• Express check-in/check-out
• Tour desk
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Outdoor furniture
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Property cleaned by professional cleaning companies
• CCTV outside property
• 24-hour security
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Covered parking
• Secured parking
• Water sports equipment

Rooms Available

• Deluxe Double Room with Sea View

  Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV with streaming services, as well as river views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Carbon monoxide detector

• Superior Triple Room

  The spacious triple room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. This triple room has a carpeted floor, heating, a flat-screen TV with cable channels and an outdoor dining area. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Carbon monoxide detector

• Deluxe Double Room

  The double room features heating, as well as a private bathroom featuring a bath or a shower. The spacious double room offers soundproof walls, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Carbon monoxide detector

Guest Reviews

• Jody (2/5): Class - Everything,the location is great right on the edge of the river lovely walk,cozy rooms,lovely Turkish restaurant,staff are very attentive & always looking after you,⭐️⭐️⭐️⭐️⭐️ Nothing
• Rose-Marie (8/5): - La situation .l'acceuil.le confort de la literie. L'eau pour la douche froide le matin.
• Serdar Erdem (9/5): -
• Jon.Kin (10/5): -
• Liz (4/5): Good location, shame about the noise! - Location was handy for the work I was there to do. Food was ok. Room not cleaned throughout the week stay. I was upgraded to a room facing the river, which I appreciated until I realised this was directly above the bar/entertainment area. On the second night of my stay there was a Turkish party downstairs which included someone banging a very large drum causing a lot of noise! I went down to ask what time this would finish as I was there for work and needed to sleep, was told it would be done by 10:30pm. The noise was still going on at 11:30pm. Needless to say, I didn't get much rest that evening.
• GILBERT (8/5): Accomodating staff especially Rob with nothing being too much trouble - On sight parking. Rob was most helpful during our stay, nothing was too much trouble. We had a great size room, with a lovely view of the river. Location
• Mike (8/5): Great place to use as a base to see the area. I thoroughly enjoyed my short stay, - The breakfast was excellent with a free cup of Turkish tea. The friendliness of the staff and the owner was 2nd to non. I would have been better if the restaurant opened a little earlier in the morning.
• derek (7/5): - Quiet riverside location Noises hallway at night
• Shafika (10/5): - From start to finish, the customer service was second too none. Smooth check-in got our room upgraded, and Rob on the reception desk is an asset to the hotel. He went above and beyond with help with local pubs and restaurants and his favourite picks on their delicious menu, which I have to say is wow!! Our room was so spacious and clean, and what a beautiful river view. Nothing at all.
• Brown (6/5): Down by the river hotel. - The food was lovely. Because it was quiet the restaurant and bar closed early which was a big downfall. Not enough pillows and found public hairs in our bed and blood stains on the mattress. Some dust and the smell of the river was shocking moved rooms because the shower flooded and with it being wet room it shouldn't be flooding into the bedroom. There was only one member of staff on and he was very relaxed should I say. Felt a little uncomfortable as most staff did not speak and it was a little pricey.. Could you please log out of my netflix interview room which was 2023 or 2013 second flood before the authority chase it up and yous get done for fraud.
• Danni (10/5): Absolutely amazing and staff are lovely - Everything was amazing Nothing
• Jody (10/5): One of the best I have stayed in ⭐️ - Location/staff/restaurant/ the location is top class ,very quiet right on the riverside ,that has a lovely scenic walk along the riverside all the way to Baltic building/millennium bridge/the sage building,room are cosy & spotless,staff are very helpful & nice,try the Turkish restaurant,eggs Benedict delicious😁,will definitely be staying again for us it’s ⭐️⭐️⭐️⭐️⭐️ Liked everything
• Zara (8/5): -
• Nichola Lock (10/5): - Delighted with our stay. River view, lovely room, fantastic value for money Super service from Rob who was very helpful and friendly. Very nice chap. Only a 30 minute walk to the millennium bridge, mostly along the riverside with a short (5 minute) section through an industrial area but no big deal. Nice quite location and lovely peaceful view
• Julie (8/5): - Front desk guy was great! Misadvertised on breakfast included.
• Ethan (10/5): 2nd time stay at this hotel highly recommend 5 stars from me - Nice and clean friendly staff
• Alan (9/5): -
• Rachel (10/5): Beautiful location - Absolutely amazing location Absolutely nothing
• Victoria (8/5): - Friendly staff Room wasn't serviced on day 2
• Paul (7/5): -
• Alan (7/5): -
• Akhtar (1/5): -
• Chantelle (7/5): -
• Donovan (10/5): Would recommend and would stay again - Friendly and helpful staff, clean room, large tv and a reasonable price, upgraded my room for me too :) N/a
• Trevor (9/5): -
• Menon (7/5): It was really and loved the food - The view Nothing as such to be honest but sometimes it was hard to find revelation staff
• William (10/5): -
• Gilles (9/5): Bel Horel pour une étape calme et presque bucolique - L’hôtel est bien situé au bord de la rivière Tyne. De belles couleurs, du calme Nos chambres donnaient sur l’eau, belles images si British L’insonorisation pas au top. Absence de petit déjeuner.
• Ethan (10/5): Amazing night stay highly recommended this hotel - Friendly staff and amazing sea view from my room
• morrison (10/5): We'll definitely be returning 😊 - We liked the river view, it was relaxing. The staff were very friendly and chatty which made us feel comfortable and welcome. Bed was very comfortable also. Floors seemed very squeaky and loud with every step. And there was no heating control in the room so the room was cold on the night but a member of staff done her best to try and sort this out for us but the heating still did not come on.
• luke (2/5): -
• Hardman (9/5): - Lovely location on the river, very quiet and peaceful. Staff are super friendly and there is parking on site. They need mattress protectors. New comfy mattress but just a sheet is not good.the bedroom doors also need maintenance. They don't shut easily.
• Darren (8/5): -
• Nicky (8/5): -
• Jayne (8/5): Short Taxi ride £10 to Newcastle - Location, bed room, bathroom, staff River smell and people outside of room smoking Sheeshas available from the restaurant
• Alesha (8/5): - very friends kitchen staff
• Khan (10/5): - The cleanliness was exceptional, and the staff were so friendly and cooperative. They really went out of their way to make sure I felt welcome. The room was well maintained and provided a very relaxing atmosphere throughout my stay. Nothing
• Roy (10/5): The location was convenien - My stay at the hotel was wonderful overall. The room was clean, spacious, and well-equipped with everything I needed. The bed was very comfortable, and I appreciated the blackout curtains for a good night’s sleep. The staff were friendly and accommodating, especially at the front desk The quietness
• SI GROUND INVESTIGATION (1/5): Shocking - Staff were shocking Staff, didn’t have a clue
• Chloe (10/5): -
• Anca Cilibeanu (7/5): -
• Mairi (10/5): -
• Tracy (9/5): Perfect if you don’t want to pay city centre prices at a perfectly acceptable hotel - Very clean easy to park … 10 minutes from city centre £7 taxi 🚖 far Clean updated staff friendly
• Edward (6/5): - It's location was okay for me, plenty of TV channels, bed was OK, clean enough. There was a unpleasant smell throughout the hotel, stronger in the room, took 20 minutes to check in on arrival, no hot water for first night (reported, i was told told problem was fixed, wasn't).
• Caroline McGillivray (9/5): Lovely hotel a wee bit out of the way. - Fabulous price, staff were lovely, room immaculately clean, comfy bed, tasty breakfast, lovely river views, free parking and allowed dogs to stay too. Squeaky floors but the rest outweighed that. It was a 25minute walk from the first bridge over the river. Although we knew that already, and it wasn't a problem, but the walk didn't keep to the river, it went through an industrial estate. None of this is the Hotels issue but it would be a factor to consider if you want to get to city centre.
• Ashton (8/5): Pretty views in a quaint river side hotel. - Great views, quiet area away from the hustle and bustle of Newcastle centre. Room was nicely prepared and the decking area was lovely for a drink in the sun. Easy to find and ample free parking, the staff were lovely and let us check in early. The site provides hand wash, body wash and shampoo but found now conditioner. The room we stayed in had a rather loud chair that made it unusable during conversation.
• Karen (5/5): Okay - The staff and location of where we needed to be The fact it’s dog friendly The floor made so much noise when walking around Can hear everything from the rooms next door and above
• Jai (10/5): - The friendly staff at the hotel, views of the river.. Brilliant , food at the turkish themed restaurant was Michelin star quality. I for smokers I recommend the Turkish coffee and Sheesha/ Hookah, for those of you who don't know what one is ( smoking a heated tobacco smoke which bubbles through a bowl of water and into a long hose-like pipe to be breathed in). My room was brilliant overlooking river, clean, most importantly good nights sleep, bed was comfy. 3 N/a
• Erica (5/5): - Good location! The bathroom looked as if it has not been cleaned. The bin has not been emptied, there was makeup stains around the toilet seat.
• Stella (5/5): Averagely good experience overall - the price The facilities are old and need to be updated. especially with the toilet facilities, the water was so hot and could not be adjusted
• Christopher (7/5): Hotel was fine apart from my comments above, food was ok rooms were ok, I’d say value for money. - The views The language barrier between us and the waitress, someone must have been smoking on the last night, and last morning, my room was stinking of weed/grass.
• John (1/5): - Nothing Where do I start, The Hotel was CRAP, The Double Bed was way to small very uncomfortable and to make things worse there's no air conditioning and no mini fridge that a bloody joke. DO NOT STAY AY THIS DUMP SAVE YOUR MONEY. It a Disgrace
• Ankush (6/5): -
• Joseph-David (1/5): - Die Aussicht Das Zimmer war schmutzig habe erstmal die Toilette sauber gemacht.Die Verständigung sehr schlecht in Englisch.Ejgentlich nichts schönes dabei ausser die Aussicht
• Frank (9/5): - The location was great with lovely views of the river Nothing
• Joseph-David (1/5): - Nur die Aussicht Verständigung miserabel obwohl in Englisch.80%der Speisekarte garnicht da
• Craig (8/5): -
• Angela (2/5): -
• Andrea (8/5): - The hotel is excellent value for money. The staff were very friendly and helpful and the restaurant food was superb. It is very easy to get into Newcastle and other parts of yhe north east. I would definitely recommend and would absolutely stay their again.
• Jenny (10/5): Good hotel - Very clean and nicely prepared There wasn't anything wrong
• Peter (10/5): We want to use this hotel and restaurant in the future again!! - Very good location near by the river. Quiet, clean and discreet. This hotel is a dream. Fantastic location, friendly polite staff , clean rooms everything what you need when you want to take a rest far from your home. And on top of that the restaurant is amazing. You feel yourself on a summer holiday with all its taste and delicious foods. I highly recommend it!!! 0
• Kaur (10/5): - Good Nothing
• Tracey (8/5): A good hotel just on the outskirts of Newcastle fo an affordable stay - Clean room with hairdryer, iron and ironing board and hot drink facilities
• Gentian (10/5): - The staff and the view was amazing
• Okorie (8/5): -
• Ben (10/5): -
• Ben (3/5): Aged, not overly clean and just an all round disappointment - Only thing I can say good is that there was a tea and coffee, little of it but it was there. This is the definition of you get what you pay for and I'd still say it was overpriced. Room was so dated Shower was poor Room was generally clean in the 'middle areas' but on edges, corners, near walls was dust dirt or mould. Booking in, the receptionist was short and just gave us key. No directions to stairs lift or what floor room was on. We had to ask. I'm told they don't serve alcohol. We didn't end up staying the night in the end and left.
• Sarah (8/5): Peaceful and comfortable - Quiet location. Lovely staff No further comment d available
• Neil (9/5): Comfortable clean bed and room. Relaxing stay. - Nice quiet location, comfortable room. Nothing
• Jonathan (5/5): -
• Jack (10/5): Brilliant - Brilliant stay. Staff couldn't do enough to help me out, including allowing me to work in their restaurant part from my laptop all day. Great food and drink too!
• Dale (9/5): - Fantastic view Friendly staff Free parking Had a bit off left over rubbish and wasn't the cleanest
• Alexander (9/5): Definitely would return when next back up in the North East - Great location in Gateshead, Brighton the banks of the Tyne! Plenty of parking, off road and free! Reception was very warm and friendly, nothing too much trouble. My room overlooked the river, so very relaxing! Great en-suite with good sized bed! The lighting in the room was too dim for my liking but otherwise it could not be faulted
• Priddey (1/5): - Nothing Everything
• Len (9/5): - Staff very helpful location excellent facilities very good Food very good but expensive and drink more expensive
• Alexander (4/5): -
• Brian (10/5): -
• Wallace (9/5): River Hotel Gatehead - Staff were . bathroom was clean And decorated nicely .although there,was a broken piece of the border from mirror lying on the floor could of been, fixed back on as there was sharp pointed edge on which could have caused injury had to put bathmat on top of it so we didnt stand on it propped it near sink out of way but it kept slipping so just left it flat on floor river view was lovely will be lovely out on decking in summer months and lovely when lite,up getting dark We had continental breakfast which,was really nice and was in with the price plus there was egg boiler which was a plus so nothing there we didnt like the only thing was we didnt realize was we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen maybe near the continental breakfast table as we,would have liked that instead as we,were travelling to another destination and wouldnt of needed to stop off,els,where for anything else the only other thing it is not near any shops for to get to if you needed anything you had forgotten 19 minute walk away to nearest daily small shop nothing else aroun
• Wayne (10/5): -
• Bryden (9/5): Great location, lovely views, comfortable - Friendly staff, comfortable rooms and glad we chose the river view. The offer of the free continental breakfast was very much appreciated and unexpected. The Turkish restaurant on site was great, no need to go anywhere for food or a drink. Nothing really.
• Adam (9/5): Very happy stay. - Friendly staff and lots of parking. In the morning there was a free continental breakfast I wasn't expecting. All in all an enjoyable stay. Nothing, it was all great.
• kasia (6/5): - Świetna lokalizacja, pokoje w miarę czyste, duży prysznic. Obsługa hotelu totalnie nie zorganizowana... pani przy check in nie za bardzo była zainteresowana praca cały czas rozmawiala przez telefon na glosniku totalnie ignorując nas. Łazienka niby spoko ale ustawienie wody aby nie parzyła było dość dużym wyzwaniem. Śniadania w cenie pokoju to totalna porażka jajka, pare tostow, 2 rodzaje jogurtu drzem i kilka owoców... zdecydowanie odradzam. Z karty można zamówić śniadanie na ciepło za które trzeba dopłacić ale o tym dowiadujecie sie dopiero w trakcie opuszczania restalracji ( nikt wcześniej nie informuje o tym ) a i dzbanki na soki i czajnik do herbaty w restauracji długo nie widziały mycia (można sie do nich przykleić)
• Sue (2/5): Expected more for the price - River view from room Blocked shower, insufficient pillows, poor breakfast with no filtered coffee available and isolated location.
• Sayed (8/5): - Clean Cold and hot
• Jacob (8/5): Meh - Great location and staff Breakfast was bad and not may options no water heaters had to wait for the kettle to boil and no hot breakfast food
• David (10/5): Hidden gem - Staff were friendly and welcoming ensuring you that they are available for any enquiries you might have and no job was to big or small. Room with a view along the river, same as the bar/lounge very scenic and picturesque location, great facilities and walking routes nearby. N/A
• Kacey (7/5): -
• Carl (10/5): Would definitely stay again. Restaurant food was lovely - Everything, staff, food , view is amazing of the river.
• Veronica (10/5): Lovely 2 days, turkish restaurant was very nice and reasonable price. - All great, staff, location, view, easy parking. No problem
• Paul (8/5): -
• stephen (7/5): Near the Gateshead Stadium - Its good place to stay for the Gateshead stadium Shower controls were odd! The sink was too small. Not a lot of choice for breakfast. Coffee was tastless.
• patrick (8/5): - Bon emplacement PDJ un peu juste. Pas d'expresso
• Jayne (9/5): We only stayed for one night but would definitely return. Nice clean and comfortable stay and breakfast was more than ad - Lovely views of the river, great attentive and helpful staff . Just minor things i.e. mattress and pillow protectors would be preferred.
• Thomas (9/5): -
• Laura (8/5): - Staff were amazing and so friendly and accommodating . Nice views of the river and easy parking outside. Bed was comfy and room was nice Nothing bad to say, could have done with some shelves by bathroom sink, two women with lots of beauty bits ! And rooms are not cleaned down daily which would be a good service to offer, but we asked for fresh towels and a bin change and it wasn’t a problem :)
• Veronica (10/5): Ww had a very pleasant stay . Would definitely recommend and if in the area again would definitely return - Friendly staff, good location. Nice view. Recent refurbishment. Restaurant serving Turkish cuisine Floors a bit creaky .
• Chand (10/5): -
• Jenny (5/5): - Views and staff The room hadn't been cleaned rubbish wasn't taken out toilet wasn't cleaned towels were left on floor and dirty
• Lainey (9/5): -
• Fiona (10/5): - Easy parking, complimentary breakfast, lovely staff. .

Photos